Tag Archives: DET

Dubai Department of Economy and Tourism (DET) has signed a strategic Memorandum of Understanding (MoU) with Marriott International which aims to further boost the city’s international visibility, diversify the destination offering, elevate guest experiences, and nurture next-generation industry talent. The MoU extends the long-standing collaborative efforts between DET and Marriott International, and marks another important step in advancing the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global destination for business and leisure. Signed by His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, and Sandeep Walia, COO, Middle East & Luxury, Europe, Middle East and Africa at Marriott International, the MoU reinforces their commitment to accelerate the growth of the city’s tourism and hospitality sectors. The MoU sets the foundation for potential collaborations whereby Dubai will be prominently promoted to guests worldwide through Marriott International’s portfolio of hotels. In addition, potential joint marketing initiatives including multi-channel advertising, high-impact social media campaigns, and influencer collaborations will spotlight Dubai’s unique attractions, cultural heritage, and exceptional experiences, aiming to drive wider international awareness and visitor demand. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, said: “The growth and resilience of our tourism sector is driven by robust strategies and the collective commitment of forward-thinking partners such as Marriott International. The new MoU is inspired by visionary leadership to ensure Dubai remains at the forefront of global tourism and hospitality innovation. By leveraging the reach and expertise of one of the world’s most prominent hotel groups, we are amplifying Dubai’s global profile and delivering richer experiences to our …

Dubai Business Events (DBE), the city’s official convention bureau and part of the Dubai Department of Economy and Tourism successfully participated at IMEX Frankfurt joined by key stakeholders. At IMEX, a delegation of 30 stakeholders from across the sector has joined DBE in showcasing Dubai’s credentials as a premier global hub for business events. The delegation includes leading hotels, venues, DMCs, airlines and other service providers including Emirates, Expo City Dubai, and Dubai World Trade Centre, together highlighting Dubai’s ability to deliver dynamic world-class events at the intersection of innovation, knowledge-sharing and sustainable growth. This comes as Dubai continues to earn global recognition, this week being confirmed as #1 globally for highest attendee number per association meeting in 2024, and once again ranking #1 in the Middle East for the total number of association meetings hosted during the period, according to the International Congress and Convention Association (ICCA). Cvent has this week also confirmed that Dubai maintained its #1 position among the Top 25 Meeting Destinations in the Middle East and Africa. The accolades further demonstrate the city’s ability to both host prolific events and facilitate event growth for associations, allowing them to tap into the market and increase global access to members. Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE), said: “As we engage with the global industry at IMEX Frankfurt, we are reinforcing Dubai’s position as a strategic destination for impactful business events. Our consistent top rankings from ICCA and Cvent, and growing pipeline of major international events, are the result of a focused and collaborative approach with our stakeholders, as we work collectively to reinforce the emirate’s position as a premier global hub for …

Crowne Plaza Dubai Marina is proud to announce that it has been awarded 1st place in the Digital Reputation Award for the 5-star hotel category by the Dubai Department of Economy and Tourism (DET). This remarkable recognition reflects not only our online reputation but the deep-rooted culture of service excellence we uphold as part of the IHG Hotels & Resorts family. At Crowne Plaza Dubai Marina, every guest experience is shaped by our unwavering commitment to True Hospitality — a promise to recognize, understand, and anticipate the evolving needs of our guests. Our success in achieving this award stems from a purposeful alignment with IHG’s global service standards, coupled with a relentless drive to personalize each stay. From our front-of-house interactions to behind-the-scenes operations, our team continually challenges themselves to go beyond expectations — whether by acting on feedback in real time, anticipating unspoken needs, or curating seamless stays that reflect genuine care. “We are truly honored to receive this recognition from DET,” said Raffi Torikian, General Manager of Crowne Plaza Dubai Marina. “This award is not just a reflection of positive reviews, but of the human connections we build every day — the thoughtful gestures, proactive service, and consistency that make guests feel truly valued.” We extend heartfelt thanks to our guests for their trust and continued support. Their honest feedback and shared experiences have been instrumental in shaping the high standards we strive to maintain. At Crowne Plaza Dubai Marina, we take immense pride in the dedication and passion our team brings to every aspect of the guest experience. Their commitment to recognizing individual needs, exceeding expectations, and upholding the highest standards of hospitality reflects the true spirit …

The Dubai Department of Economy and Tourism (DET) signed a strategic Memorandum of Understanding (MoU) with Visa to facilitate further increases in international tourism inflows and elevate the visitor experience across the city. The MoU will harness Visa’s data-driven insights to optimise marketing campaigns, streamline tourism services, and deliver tailored promotions for visitors. The collaboration aligns with the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global destination for business and tourism, and highlights the robust public-private partnerships that continue to drive the tourism sector’s exceptional growth, evidenced by a robust Q1 performance in 2025. Dubai welcomed 5.31 million international overnight visitors in the first three months of this year, up 3% on the same period last year. The MoU was signed at the Dubai stand at ATM by His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, and Dr. Saeeda Jaffar, Senior Vice President and Group Country Manager for GCC – Visa. Under the agreement, Visa will support DET’s strategic objectives by leveraging VisaNet – the world’s largest global payments network – to provide in-depth data-driven insights into visitor journeys, spending behaviours, customer preferences, seasonal trends and digital adoption. These analytics will empower DET to craft targeted marketing campaigns and customer-centric initiatives, ensuring seamless and enriching experiences for tourists. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of the Dubai Department of Economy and Tourism (DET), said: “Visa has been a driving force behind Dubai’s vibrant tourism ecosystem, empowering travellers with seamless, secure, and innovative payment solutions at every step of their journey. This collaboration brings …

The Dubai Department of Economy and Tourism (DET) and the Knowledge and Human Development Authority (KHDA) hosted the Talent of Tomorrow Forum – a landmark event that brought together key stakeholders in Dubai’s education sector to redefine learning for a rapidly evolving world. The forum featured the release of the new ‘Jobs of the Future’ report, a visionary blueprint to align education with emerging industries and further consolidate Dubai’s position as a global hub for business, leisure, and innovation under the Dubai Economic Agenda, D33, and the Education 33 Strategy. The Talent of Tomorrow Forum took place on 17 April at the Museum of The Future, gathering more than 450 educators, policymakers, and industry leaders for a dynamic day of panels, workshops, and networking. The forum focused on how Dubai can stay ahead by equipping its people with the right education, skills, and mindset to navigate the fast-changing world of work. The ‘Jobs of the Future’ report, co-published by DET and KHDA, examines how global trends like automation, artificial intelligence (AI), robotics, and green energy are reshaping the job market. It identifies gaps in Dubai’s educational landscape and outlines opportunities to align learning pathways with future workforce needs. The report also draws insights from a proprietary Dubai Future of Jobs survey, which gathered inputs from nearly 7,800 students and educators to assess the skills most critical for tomorrow’s workforce. Hadi Badri, CEO of the Dubai Economic Development Corporation (DEDC), the economic development arm of the Dubai Department of Economy and Tourism (DET), said: “A robust education sector is at the heart of Dubai’s long term economic growth, contributing to talent development and enhancing the city’s appeal as the world’s best …

The Dubai Department of Economy and Tourism (DET) has signed a strategic Memorandum of Understanding (MoU) with Premier Inn Middle East to further diversify the city’s tourism offering and enhance the overall visitor experience. A joint venture in the Middle East between Emirates and Whitbread PLC, Premier Inn is known for its high-quality, high value service and accommodations, and shares DET’s vision to cater to the needs and preferences of all international travellers. DET and Premier Inn will work together to boost tourism growth, enhance hospitality training, and develop unique travel experiences, underlining DET’s commitment to drive industry momentum through stakeholder collaborations. Aligned with the ambitious goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure, the agreement establishes a framework for DET and Premier Inn to showcase Dubai’s diverse destination proposition to global audiences. One of the key focuses of the MoU is joint marketing campaigns. Through targeted advertising, participation in trade fairs and exhibitions, and dynamic social media strategies, Premier Inn will actively promote Dubai as a must-visit travel destination. These efforts will target both B2C and B2B markets, ensuring maximum reach and impact. In addition to marketing, the two organisations will work together to develop unique tourism products that highlight Dubai’s cultural heritage, seasonal attractions, and other distinctive features. These offerings will be incorporated into tailored packages aimed at specific markets, providing travellers with memorable and personalised experiences. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Guided by the city’s visionary leadership, this strategic alliance with Premier Inn supports our broader efforts to meet the diverse needs of …

The Dubai Department of Economy and Tourism (DET) has awarded 153 hotels with the Dubai Sustainable Tourism (DST) Stamp in the initiative’s second cycle. This marks a 118% increase from the 70 hotels recognised in last year’s inaugural edition, reflecting the commitment of the hospitality sector in Dubai to prioritising sustainability, and reinforcing the city’s growing reputation as a sustainable destination. The DST Stamp, which was launched in July 2023, recognises hotels that have demonstrated exceptional commitment to sustainable practices, aligning with Dubai’s ambitious environmental goals and vision for a green future. Hotels are evaluated against a comprehensive set of ‘19 Sustainability Requirements’, covering areas such as energy efficiency, water conservation, waste management, and staff engagement. The awards, which feature a three-tier recognition system in gold, silver and bronze categories, were officially announced at an exclusive ceremony held on 26 February at Atlantis The Royal. Contributing to broader clean energy targets and the United Nations Sustainable Development Goals (UNSDGs) 2030, the DST Stamp initiative is also in line with the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure. As part of the wider DST programme, the recognition is designed to elevate the environmental performance of the hospitality sector. Rated for their performance in 2024, 18 hotels achieved the gold tier – including Atlantis, The Palm; Atlantis The Royal; Jumeirah Al Qasr; Jumeirah Dar Al Masyaf; Le Royal Méridien Beach Resort & Spa; and Grosvenor House, a Luxury Collection Hotel, Dubai – while 64 earned silver and 71 received bronze. These hotels underwent rigorous assessments by third-party independent assessors as part of the Dubai Government Excellence programme, ensuring …

Resorts World Cruises arrived in Dubai with the Resorts World One commencing her first sailing from 1 November 2024 onwards. The 1800-passenger cruise ship departs from the Port Rashid Cruise Terminal 2 in Dubai three times a week to the Gulf destinations. A special celebratory event was held on the ship with close to 600 invitees to commemorate this milestone event. Resorts World Cruises’ President, Mr. Michael Goh and its senior management welcomed onboard regional dignitaries, authorities, members of the press and key influencers. The port-stay event included a series of special memento presentations with invitees having the chance to experience the onboard LIVE performances, the wide array of cuisines and a guided ship tour of the ship’s accommodations, facilities and offerings. As part of the inaugural sailing celebration, guests can look forward to special added-value promotions. This includes receiving complimentary Food & Beverage Onboard Credits valued at AED 700 or US$190 per cabin for sailings in November for both the 3-Night Oman Cruise and the 2-Night Qatar Cruise. During the deployment, the Resorts World One will provide exciting new vacation options from Dubai for the weekend with the 2-Night Sir Bani Yas Weekend Cruise departing Fridays. Guests can also look forward to the 2-Night Doha (Qatar) Cruise departing Wednesdays and the 3-Night Muscat-Khasab (Oman) Cruise departing Sundays. For longer cruises, guests may combine the itineraries to become a 4-, 5- and 7-Night cruise. “We have been counting down the days and we are delighted that the Resorts World One has arrived in Dubai and is ready to sail. We would like to extend our sincere thanks to the local and regional governments, authorities, travel business partners, media and our guests for …

Dubai Department of Economy and Tourism (DET) and Hilton have signed a strategic memorandum of understanding (MoU) that will further enhance the destination’s visibility globally and support the hotel group with team member training and service optimisation. This new phase of their ongoing partnership is in line with the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure, underscoring the commitment of DET and Hilton to drive excellence across the tourism sector by creating outstanding experiences for visitors. Designed to establish a collaborative framework between the entities, the MoU will focus on joint marketing initiatives, including through advertising campaigns and social media, actively promoting Dubai as a premier destination. They will also roll out tourism products that highlight the city’s unique attractions, integrating these experiences into seasonal packages to provide visitors with authentic insights into the city. Furthermore, there will be opportunities to incorporate Dubai experiences into the Hilton Honors loyalty programme, which has more than 195 million members globally. Meanwhile, Hilton will be able to leverage DET’s training and capacity building, offered through its Dubai College of Tourism, to enhance team member skills in areas such as customer service and cultural awareness, ensuring the delivery of high-quality services to visitors. The MoU was signed at DET’s headquarters by His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, and Guy Hutchinson, President, Middle East & Africa at Hilton. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Hilton has been a key part of Dubai’s tourism growth story over recent decades, contributing …

Dubai Department of Economy and Tourism (DET) will once again bring a strong presence to two major shows this month in Dubai – GITEX Global 2024 and Expand North Star – highlighting the innovation in the services it offers to enhance ease of doing business, and the innovative companies that are setting up in Dubai and using the city as a launchpad for global growth. DET’s participation in the events is aligned with the ambitious goals of the Dubai Economic Agenda, D33, to double the size of Dubai’s economy by 2033 and to further consolidate Dubai’s position as a leading global city for business and leisure. At GITEX Global, taking place at Dubai World Trade Centre, Dubai Business Registration and Licensing Corporation (DBLC), part of DET, will introduce cutting-edge solutions designed to streamline the investor journey to further improve the ease of doing business in Dubai, a key driver in attracting foreign direct investment and top talent. These initiatives will further strengthen the emirate’s global status as a leading destination for innovation and investment. As part of its participation, DBLC will also honour various partners who have contributed to the success of its initiatives over the past year. Meanwhile, across the city in Dubai Harbour, the Mohammed bin Rashid Establishment for Small and Medium Enterprises Development (Dubai SME), another entity within DET, will showcase the businesses and services of five of its members, including Transcend Technologies, Jadwelny Portal, Sadeem Energy, Elmadrasah.com and Insurina, as well as its incubation partner Intelak. The participating Dubai SME members represent several sectors such as artificial intelligence (AI) in tourism, energy IoT, EdTech, insurance marketplace and cybersecurity. The Hamdan Innovation Incubator (Hi2), an initiative by …