Tag Archives: Derek Sharp

Travelport and Air France-KLM have signed an agreement for the distribution of content through Travelport’s platform. Air France-KLM and HOP! content on Travelport’s platform will include Travelport’s rich content, branded fares, fare families and multiple ancillaries. Travelport customers will continue to benefit from Travelport’s tools beyond booking capability that enable workflow automation, change management processes, multiple content integration, robotics for fulfilment and other vital services. This agreement also enables customers selected by Air France HOP! and KLM to access a private channel via Travelport through which they will receive content without the additional distribution surcharge levied by Air France-KLM starting April 1, 2018. Derek Sharp, Senior Vice President and Managing Director – Air Commerce, Travelport, says, “This agreement is an extension of a long-term relationship which has delivered greater choice to Air France KLM’s customers. We look forward to a continuing productive partnership as we deploy new technology with the airline.” Emmanuelle Gailland, Vice President – Distribution, Air France-KLM, says, “Travelport has been a great partner throughout our private channel engagement as a transition towards NDC. Both Air France KLM and Travelport will work together to bring NDC content of new fares, products, services and rich media in the marketplace.”

Travelport has partnered with ACI Worldwide, a leading provider of electronic banking and payment solutions, to deliver an intelligent fraud control and settlement solution for its airline customers called Travelport Authorise Plus. It enhances Travelport’s existing card payment gateway by integrating with ACI’s award-winning ReD Shield platform. Through the integration, Travelport can provide its airline customers with the ability to seamlessly track ticketing purchase processes right through to the completion of a journey. Additional features include the dynamic fraud screening of card payments used to purchase air tickets via Travelport-connected agents, ability to prevent ticket issuance, and detailed online management reports of all transactions and status. ACI’s UP Payments Risk Management solution utilises advanced data analytics, adaptive machine learning and customer profiling techniques. Derek Sharp, Senior Vice President and Managing Director, Air Commerce—Travelport, commented, “Our partnership with ACI Worldwide is in response to the growing need to provide our airline customers with highly sophisticated tools to prevent card fraud in our industry. The major advantage of combining Travelport Authorise Plus with ACI ReD Shield is that we have built a fully integrated solution, which applies fraud control management without the need for both our airline and agent customers to do any major development or change their workflow process of today.”

Travelport and Emirates have launched Emirates Fare Brand chosen — available for the first time to book on Travelport’s Travel Commerce Platform. The program gives the ability to select and pay for seats in advance. The launch of advanced paid seating options for certain economy fares on Travelport continues to promote Emirates’ ongoing investment in inflight customer experience which includes numerous new and innovative products.  Previously only available on Emirates’ website, the enhancement allows over 68,000 Travelport-connected online and offline travel agencies and travel management companies operating in over 180 countries across the globe an even more personalised and enhanced service to travellers. Derek Sharp, Senior Vice President and Managing Director, Air Commerce, Travelport, commented: “This is an exciting development in Travelport’s longstanding and deep relationship with Emirates. Their decision to launch advanced paid seating through Travelport – in an industry-first move – is testament to how we are able to help Emirates market their unique offerings to the global travel trade and end travelers.  Emirates has made some significant investments in its inflight customer experience and it’s essential that we are able to fully explain this to travel bookers around the world.”