In partnership with Accenture Strategy, Emaar Hospitality Group has unveiled three new projects for digitalisation that will leverage the Internet of Things and Artificial Intelligence to promote organisation-wide digital innovation and enhance guest experience. Olivier Harnisch, Chief Executive Officer, Emaar Hospitality Group, said, “The three new projects will position us a leading digital player in the hospitality sector, underpinned by our commitment to maximising the guest experience by drawing on the power of data to do our work better and more efficiently.” The new projects cover the digital transformation of Emaar Hospitality Group, which has three brands – Address Hotels + Resorts, Vida Hotels and Resorts and Rove Hotels – as well as Emaar Leisure Group assets and Lifestyle Dining outlets. Using its innovation and design capabilities, as well as its global expertise in the travel and hospitality sector, Accenture will help design and build new capabilities aimed at improving guest satisfaction. Alexis Lecanuet, Managing Director and Products Lead for Accenture in the Middle East and Turkey said, “To keep up with the demands of an increasingly tech savvy clientele, hoteliers have to think of innovative ways to reinvent the entire guest experience—even from the time before they book through to after check out.”
Read More »Etihad to launch Dreamliner on Casablanca route from May 2018
Etihad Airways is set to operate 787 Dreamliner on the Abu Dhabi-Casablanca route, making it the first North African destination to be served by the aircraft. The three-class aircraft, featuring eight First Suites, 28 Business Studios and 199 Economy Smart Seats, will replace the Airbus A330s currently operating daily on the route, and will offer additional cargo capacity. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said, “We are delighted to deploy our flagship Boeing 787 Dreamliner on yet another route that will give even more guests the opportunity to experience our next generation aircraft. In addition to maintaining attractive timings for guests travelling between Abu Dhabi and Casablanca, we will create further suitable connections in many markets to benefit more travellers.” Etihad Airways will maintain an early morning arrival into Casablanca and operate a revised mid-morning return service that will improve connectivity to a wider network of destinations across Asia and Australia. The airline has a fleet of 18 Boeing 787-9 Dreamliners operating from Abu Dhabi to 17 destinations worldwide.
Read More »Leisure tourism kicks off at Al Zorah
Al Zorah, a leisure destination in the UAE, expands its portfolio of sporting activities to offer water sports experiences. The destination will host several motorised and non-motorised sports including jet-skiing, wake boarding, flyboarding, kayaking, paddle boating, water skiing, kite-boarding and much more. Catering to all age groups and levels of ability, the new additions promises visitors an action-packed experience at Al Zorah. With friendly, safety-conscious instructors and equipment available on the peninsula, guests can take it at their own speed and wait for winds that suit them. Imad Dana, Chief Executive Officer, Al Zorah Development Company, said, “The introduction of the leisure and recreational activities at Al Zorah further reinforces our objective to offer a distinctive tourist and lifestyle destination. Water sport enthusiasts and families looking for an exciting vacation can escape the bustle of city life at Al Zorah.” The destination will soon host special events like Stand-Up Paddle Boating Championships, Best Underwater Photo Competition and Jet-skiing Acrobatic Displays.
Read More »Etihad marks opening of Louvre Abu Dhabi with A380 fly-by
Hundreds of visitors from around the world, attending the official public opening celebrations of the Louvre Abu Dhabi, were treated to a low-level fly-by of the Jean Nouvel-designed museum by one of Etihad Airways’ flagship Airbus A380 aircraft. Sporting the airline’s ‘Facets of Abu Dhabi’ livery, the aircraft chosen for the display also features Louvre Abu Dhabi’s official logo on each of its four engines, to promote the opening of the institution. Two specially equipped helicopters were also positioned above the capital to capture air-to-air filming of the aircraft as it flew over the museum. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said, “Echoing the sentiments from the signing of our landmark partnership agreement with Louvre Abu Dhabi last month, Etihad Airways is honoured to play its part at the inauguration of this universal institution. We, as the UAE’s national airline, are poised to play our part in bringing millions of guests to our home to experience this modern wonder of art first-hand.”
Read More »16 new codeshare destinations on Emirates and flydubai
The partnership between Emirates and flydubai announced 16 additional destinations to which Emirates’ passengers can travel on a single ticket. The new, expanded network includes destinations such as Zanzibar, Kathmandu and Kilimanjaro. Travellers can book on Emirates.com, through Emirates’ contact centres or via travel agents, commencing from November 8. Emirates President Tim Clark said, “We are thrilled with the positive response from travellers. Nearly 14,000 sectors have been ticketed during the first week of operation. We have witnessed strong demand for travel from Europe and the United States to South Asian destinations.” The new codeshare destinations include Bratislava (Slovakia), Chittagong (Bangladesh), Djibouti, (Djibouti), Dushanbe (Tajikistan), Hargeisa (Somalia), Istanbul – Sabiha Gokcen (Turkey), Kathmandu (Nepal), Kilimanjaro (Tanzania), Mattala Rajapaksa (Sri Lanka), Makhachkala (Russia), Podgorica (Montenegro), Sylhet (Bangladesh), Ufa (Russia), Voronezh (Russia), Yerevan (Armenia) and Zanzibar (Tanzania). Ghaith Al Ghaith, Chief Executive Officer, flydubai, said, “Today’s announcement will allow keen travellers to discover another 16 destinations as well as enjoy the unique personality of each airline.”
Read More »Etihad to suspend Dallas/Fort Worth route in 2018
Etihad Airways announced the suspension of its Abu Dhabi – Dallas/Fort Worth (DFW) route effective March 25, 2018, as it will become commercially unsustainable following American Airlines’ unilateral decision to terminate its codeshare agreement with the airline. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said, “The unfortunate decision by American Airlines to terminate a commercial relationship that benefited both carriers has left Etihad with no choice but to suspend flights between our Abu Dhabi home and Dallas/Fort Worth. We are open to American Airlines reversing its decision to cancel our codeshare agreement so that Etihad Airways can continue the route and together support global connectivity while driving commercial value for both airlines.” The route commenced with three flights a week and was upgraded to a daily service in February 2017, providing travellers in the US and across the airline’s network with access to more US cities through American Airlines’ primary hub. Almost half of Etihad Airways’ DFW customers connect on US codeshare flights operated by American Airlines.
Read More »Flydubai strengthens Russian network to Sheremetyevo
With its recent announcement of strengthening more flights to Russia from November 29, flydubai will further increase their network to Sheremetyevo. This will increase the airline’s frequency to the Russian capital to double daily with the existing service to Vnukovo International Airport. Ghaith Al Ghaith, Chief Executive Officer, flydubai, said “We are excited to offer our passengers more options to access two different points of the Russian capital. The launch of our new daily flights to Moscow’s Sheremetyevo Airport is based on the increase in demand for more affordable and reliable direct links to the UAE and beyond.” Jeyhun Efendi, Senior Vice President Commercial (UAE, EU, ME, CIS) for flydubai said “Russia continues to be a very important market for flydubai. Our commitment is demonstrated by the increase of our operations to 11 points and 47 weekly flights to the Russian market. We are also looking forward to increasing our frequency to 52 weekly flights from mid-December to provide our passengers with more convenient options for travel to and from Dubai.”
Read More »Louvre Abu Dhabi enters partnership with Etihad Airways
Louvre Abu Dhabi has signed the first exclusive platinum partnership with Etihad Airways. The ceremony took place under the museum’s dome and its ‘Rain of Light’ effect. Louvre Abu Dhabi will officially open on November 11 as an iconic landmark on the city’s geographical, cultural and tourist landscape. H.E. Saif Saeed Ghobash, Director General, Department of Culture & Tourism–Abu Dhabi, said, “This important partnership comes at an exciting time as we prepare for our grand opening next month. Louvre Abu Dhabi and Etihad Airways not only bring people from around the world to Abu Dhabi, but they are both universal in nature. For the museum, this idea of universal is about understanding human connections from the beginning of time until the present through art. We look forward to celebrating Louvre Abu Dhabi’s opening with the support of our Platinum partner.” As a platinum partner, Etihad will work closely with Louvre Abu Dhabi on areas of brand partnership, marketing, social media, public and media relations, events and exhibitions, cultural exchanges, cargo support, inflight programming, and travel trade support. Etihad Airways’ destination management company, Hala, will collaborate with the museum on bespoke tour packages in Abu Dhabi. Peter Baumgartner, Etihad Airways Chief Executive Officer, said, “Louvre Abu Dhabi is a universal institution showcasing the achievements of mankind in art, in culture, in humanity – a beacon welcoming visitors to these shores for generations to come. Etihad Airways and Louvre Abu Dhabi are two leading characters in the same story and we share a deep bond. As the national airline of the UAE, flying from Abu Dhabi to the world, we are also a universal connector of people. Together with our partners at …
Read More »Etihad to fly to Azerbaijan from March 2018
Etihad Airways will launch flights to Azerbaijan’s capital Baku from March 2, 2018. The new route is being introduced to capitalise on the growing demand for flights between the United Arab Emirates and Azerbaijan. The service will be operated thrice a week using a 136-seat Airbus A320, configured with 16 seats in Business Class and 120 in Economy. Azerbaijan introduced a visa waiver programme for UAE nationals in November 2015 and expanded it to other GCC nations in early 2016. This prompted a surge in travel from across the GCC to the emerging tourist destination located at the crossroads of Europe and Asia, offering visitors access to vast areas of unspoiled nature and centuries-old culture. Baku, which sits on the Caspian Sea, is the country’s primary gateway and commercial centre. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said, “The creation of the first ever air corridor linking the two capital cities demonstrates the importance of strengthening business, tourism and cultural ties between the UAE and Azerbaijan.
Read More »Etihad Airways’ Dreamliner daily to Amsterdam
Etihad Airways has introduced the Boeing 787-9 aircraft on its daily service from Abu Dhabi to Amsterdam, delivering greater levels of comfort to its customers flying to and from Schiphol Airport. Etihad Airways previously operated the 787 Dreamliner on the Amsterdam service in the summer of 2016. The introduction of the ultra-modern, fuel-efficient aircraft heralds the start of a year-round service to the Netherlands. The 787 Dreamliner features Etihad Airways’ next generation Business and Economy Class cabins, configured with 299 seats – 28 Business Studios and 271 Economy Smart Seats. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said: “The decision to upgrade our daily Amsterdam service to the 787 Dreamliner aircraft reflects the importance of the Netherlands market. We received great customer feedback when we first flew the aircraft to the Dutch capital last summer, and I’m very pleased that more travellers will now be able to enjoy the superior levels of comfort and technology it offers, year-round.” The Business Studios offer an increase of 20 per cent in personal space and a fully-flat bed of up to 80.5 inches in length. The airline’s Boeing 787 fleet is equipped with the latest in-flight entertainment system offering more than 750 hours of movies and television programmes, including live news and sports channels, as well as hundreds of music choices and a selection of games for both adults and children. Etihad Airways currently operates a fleet of 16 Boeing 787-9s from its home base, Abu Dhabi, to 14 destinations: Amman, Beijing, Beirut, Brisbane, Düsseldorf, Johannesburg, Perth, Riyadh, Shanghai, Singapore, Tokyo, Washington, D.C. and Zurich.
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