Tag Archives: certification

UN Tourism has recognized the Department of Culture and Tourism of Abu Dhabi (DCT-Abu Dhabi) for its excellence in destination management. Abu Dhabi becomes the sixth Destination Management Organization (DMO) in the world and the first in the Middle East region to receive the UN Tourism QUEST certification, testament to its ongoing dedication to excellence in governance and commitment to sustainability. DCT-Abu Dhabi scored exceptionally high in the three areas of assessment of the certification after receiving 120 hours of capacity building sessions delivered by UN Tourism Academy, which included courses on: Sustainable Tourism; Governance for Sustainable Tourism; Quality and Competitiveness; and Sustainable Tourism Practices for Destination Management. These courses were complemented with eight one-to-one training sessions for DCT–Abu Dhabi officials to advance their understanding of UN Tourism QUEST assessment criteria and indicators. The QUEST certification is an example of UN Tourism’s leading work in the field of tourism standards to improve destination management and governance and highlights the importance and success of public-private-community partnerships, as well as horizontal and vertical cooperation in institutional governance. The Certification is valid for four years with the possibility of renewal.

VFS Global has successfully completed the highest level of the KPMG People Maturity Model (PMM) assessment at Level 5 (Innovative), becoming the first visa services company to reach this milestone. The certification was awarded following a rigorous assessment conducted by KPMG. The PMM certification represents the organisation’s commitment to continuously improving people process maturity and practices in consonance with the organisational business objectives. KPMG’s PMM takes various elements that cover the latest trends in HR system process maturity and practices, focusing on enterprise-level improvements. VFS Global had already achieved the  People Capbility Maturity Model (PCMM)  Level 5 appraisal in 2019. In 2018, VFS Global achieved the Capability Maturity Model Integration (CMMI) Service Excellence maturity level 3, reflecting the organisation’s importance on the quality of work produced. The PMM Level-5 certification is a testament to the well-established set of human capital management practices at VFS Global, ensuring we attract, develop, motivate, organise and retain the required talent, guiding and assisting them in establishing a culture of excellence. The newly achieved PMM certification further reinforces the organisation’s commitment to sustainability, backed by a strong workforce and expansive network. VFS Global employs over 8,000 people at its Visa Application Centres and offices in more than 140 countries worldwide. Globally, 116 nationalities work with VFS Global, bringing the benefit of a wide variety of world views. At VFS Global, we have also maintained our gender balance with an overall female: male ratio of 58:42 at the end of 2021. The company remains dedicated to engaging, upskilling and improving its workforce policies, practices and capabilities in alignment with its business performance and objectives. Nirbhik Goel, Chief Human Resources Officer, VFS Global, said, “Our people are …