Tag Archives: baggage

flyadeal has introduced a raft of customer experience enhancements focused on convenience and flexibility with highlights including 7kg free carry-on baggage on its most basic fare bundle, ‘fly’. The value-added hand baggage incentive recognises the need for passengers who purchase the low-cost carrier’s most popular low fare packages, to take more essentials onboard when planning their travels. The new benefit applies to all flyadeal domestic flights across Saudia Arabia and international services operated by the Kingdom’s fast-growing airline from bases in Riyadh, Jeddah, Dammam and Madinah. In addition, flyadeal is relaunching other ancillary products to enhance customer awareness of its three tier fare bundle products – ‘fly, fly+ and flyMax. These include free date changes for ‘fly’ and fly+ bookings within two hours of making a reservation, and a small service fee for travel plan amendments up to 90 minutes before departure. And for those passengers purchasing flyadeal’s highest tier flyMax fares, benefits include unlimted complimentary flight changes up to 90 minutes before departure, and full refund on cancellations up to three days before a flight. Abdullah Adel Alahmadi, flyadeal Senior Ancillary and Loyalty Manager said: “These changes and awareness notifications are being implemented based on continuous consumer surveys and feedback on ways to improve the customer experience. “By offering 7kg free carry-on on our most basic bundle, passengers can travel with confidence of being able to avail the lowest fares knowing they can carry more essentials onboard. We also realise passengers sometimes need greater understanding of our benefits being more flexible, helping them make decision-making much easier, and taking the stress out of travel planning.” flyadeal operates scheduled flights to more than 30 domestic and international seasonal and year-round destinations in the Middle East, Europe, …

Air India Express, India’s first international value carrier, announces a special limited-period offer for guests travelling from Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the UAE to India, allowing them to pre-book 5 kg or 10 kg additional baggage at attractive discounts. This offer is open for bookings made till 31st January 2026 for travel between 16th January and 10th March 2026, and can be made on the airline’s award-winning website, www.airindiaexpress.com, mobile app and on all major booking channels and is subject to availability. Guests travelling from Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the UAE to India can purchase additional check-in baggage for only BHD 0.2, KWD 0.2, OMR 0.2, QAR 2, SAR 2, and AED 2 respectively in lots of 5kg and 10kg. The offer is available across all fares including Xpress Value, Xpress Lite, Xpress Flex, and Xpress Biz. The offer is only valid during booking flow. The airline already offers a minimum 30 kg baggage allowance on these sectors across fare types except on Xpress Lite, the airline’s exclusive zero check-in baggage fare. With the option to purchase an additional 10 kg through this offer, guests can now travel with up to 40 kg check-in baggage, making it easier to carry gifts, essentials, and personal belongings when visiting family and friends.

After the huge success of Air India Express’s excess baggage promotion during the month of October, we’re pleased to announce the extension of the festive promotion on excess baggage from all Gulf countries to India with a few modifications. As part of this limited-time offer, customers can now enjoy 10 kgs of additional baggage allowance for a nominal fee of just AED 11 in the UAE, with similar pricing available across other Gulf countries (Saudi Arabia, Oman, Qatar, Kuwait, Bahrain).