Tag Archives: B2B platform

AVIAREPS together with the Shanghai Municipal Government announced the launch of Shanghai’s official online B2B travel platform, SmoothTravel. SmoothTravel serves as the official gateway for the global travel industry to connect with both inbound and outbound Chinese travel agencies, tour wholesalers, online travel agencies (OTAs), and MICE agents in the East China market. SmoothTravel aims to seamlessly link international travel businesses with the thriving Chinese travel market. The platform is designed for all segments of the travel industry around the world, including major destinations, receptive tour operators, hotel groups, retailers, attractions, rental car agencies, cruise lines, and more, all eager to broaden their business outreach to the Chinese market. Key Features of SmoothTravel: • China Partner Search: SmoothTravel empowers overseas members to identify new inbound or outbound China travel trade partners. Members can easily connect with Smooth Travel’s Member Matching Manager, facilitating introductions to highly-qualified Chinese travel trade partners based on their specific requirements. • Risk Mitigation: Addressing differences in payment practices, SmoothTravel provides a unique payment guarantee system to minimize risks associated with new China travel industry partners. A comprehensive travel insurance program is also offered for Chinese members to ensure risk reduction for both outbound and inbound sectors. In addition, a bilingual mediation system to resolve any disputes is provided at no cost to members. • China Outbound Market and Consumer Insights: Leveraging extensive China government and industry resources, SmoothTravel delivers the latest research on China’s outbound travel market, industry trends, and consumer preferences. This includes surveys, interviews, focus group discussions, workshops, and on-site visits. • Training and Support: SmoothTravel offers a comprehensive two-way training platform with specialized courses for both overseas and Chinese members. All members can …

Saudi Arabian Airlines (SAUDIA) launched the all-new rebranded business division for the airline; SAUDIA Business, specialising in B2B travel solutions for Corporate, Agency & MICE clients recently. SAUDIA Business provides unique solutions for each travel requirement for a diverse range of beneficiaries, including corporations, travel agencies, and event organisers. The new account management department will streamline the booking process and support corporate travel through a seamless online platform with multiple functions and tools to serve SAUDIA’s business clients from A to Z. SAUDIA Business will have a dedicated meetings and events team that assists with specific corporate travel needs and event organisation worldwide. The new division will serve and support clients with busy schedules who frequently go on business trips, whether for meetings, incentive travel, conventions, or exhibitions (MICE). Hazem Sonbol, Vice President of sales at SAUDIA, said, “This is not just a new service department; it is an extension to the SAUDIA brand, a show of dedication to pursuing excellence. SAUDIA Business respects our guests’ time and understands the corporate standard with a service that will live up to it. We are looking forward to serving our business partners and taking care of their travel needs through SAUDIA Business.” Catering to corporate clients with custom solutions, SAUDIA Business will be offering new incentives exclusively for corporate clients through SAUDIA Business Loyalty. This unique rewards programme that allows for the redemption of points with every booking and spend. SAUDIA Business retains a stellar repertoire of regional and international clients from various industries, including Saudi ARAMCO, SABIC, SNB, BAE Systems, Amazon, and many more, that have put their trust in the new business department.