Tag Archives: Atlantis The Palm

Atlantis Dubai announces that Atlantis, The Palm and Atlantis The Royal have earned the Certified Autism Center™ (CAC) designation from the International Board of Credentialing and Continuing Education Standards (IBCCES). This certification marks the first resort destination in the Eastern Hemisphere to achieve this status. It reflects the team’s unwavering commitment to providing exceptional experiences to guests with diverse needs and ensuring an inclusive environment. IBCCES awards the CAC™ designation to organisations that complete a training and review process to understand better and assist autistic and sensory-sensitive guests and other persons of determination. This designation ensures that at least 80% (an IBCCES minimum requirement) of colleagues are trained in autism and sensory awareness and are fully equipped to provide service to people on the autism spectrum. In collaboration with IBCCES, Atlantis Dubai staff underwent extensive training to understand the range of potential guest needs. More than 90% of guest-facing colleagues across both resorts took training in Autism & Sensory Awareness (ASA). In addition, the Learning & Development team developed a Weekly Briefing Topic on Autism and Sensory Awareness, which an additional 1,500 colleagues completed across Atlantis Dubai. In addition to training, further achievements include: ● The Atlantis Dubai website hosts an accessibility tab that provides guests with downloadable sensory guides. Outlined for rooms and restaurants at Atlantis, The Palm and Atlantis The Royal, as well as experiences across Atlantis Aquaventure, these guides provide a sensory rating, allowing people with Autism Spectrum Disorder (ASD) to pre-plan their visit to the destination. ● Allocated quiet zones are available across both resorts in case people need a moment of respite from sensory stimulation. Locations include the concierge lounge, outdoor cabanas, Imperial Club lounge, and the Explorers Club …

Atlantis, The Palm announced a selection of nine local conservation and sustainability projects set to receive funding from the 1 USD contribution initiative the resort launched in June 2021. Over the past 12 months, for every marine animal experience participated in by a guest, Atlantis, The Palm has collected $1 (USD), which has resulted in a $120,000 (USD) investment fund for the project, which aims to support UAE-based conservation and sustainability projects to help protect the ocean and our environment. Over the past two months, UAE-based organisations were invited to apply for funding, after which proposals were solicited and assessed against their contributions to scientific advancement, conservation and sustainability. Atlantis Atlas Project currently focuses on four key groups of wildlife; sharks, rays, dolphins, and corals, and two key threats to the ocean; unsustainable seafood and plastic pollution. With this in mind, projects were selected based on their support of these conservation goals. The first project the funding will support is UAE’s leading social enterprise Goumbook on their ‘Save The Butts’ campaign. This initiative sees the collection of cigarette butts littering beaches and public areas and uses circular economy principles to recycle the waste to create valuable material from it. This campaign will also actively involve Atlantis Dubai’s colleague base through volunteer litter picking and collecting waste within the destination that Goumbook and their partners can recycle. The initiative will also provide a year of funding for UAE-based Seafood Souq, which will support the development of a digital platform to make seafood trade more efficient, sustainable, transparent and traceable. This will involve developing a QR code for diners – to be piloted on Michelin-starred Ossiano’s menu – enabling diners to find …

Atlantis, The Palm announced that it will be offering international guests who stay five nights or more in resort free COVID-19 PCR tests for all international bookings until December 18, 2020. Additionally, the all-encompassing resort has partnered with one of the emirate’s leading hospitals in order to be able to conduct the tests in the resort. This means that guests can maximise their leisure time without the need to disrupt their vacation with a visit to a hospital or clinic. All passengers travelling back from Dubai to UK, Europe and other mandated destinations are now required to take a COVID-19 PCR test no more than 96 hours before departure and present the printed test result certificate at check-in. (Children under the age of 12 and passengers who have a moderate or severe disability are exempt from this test.) However, guests checking into Atlantis, The Palm can rest assured that the team at Atlantis will make all the necessary arrangements for a seamless and safe departure with each guest staying five nights or more receiving free testing from an authorised medical facility and test results returned within 24 hours. Speaking about this latest development, Timothy Kelly, Executive Vice President and Managing Director, Atlantis Dubai said, “We are continuously evolving to meet the needs of our customers during this challenging time. Using our on-site medical centre, the new PCR tests will help to reduce any travel inconveniences and encourage more international guests to visit Dubai’s premier entertainment destination.” Kelly added, “We look forward to our guests relishing every moment of their time spent at Atlantis, The Palm as we strive to implement innovative ways to serve them in a socially responsible way. …

The second edition of India-UAE Partnership Summit will take place at the Atlantis the Palm from October 30-31, 2018. The objective of the summit is to facilitate the private sector partnership in diverse areas. Speaking at a press conference, HE Navdeep Suri, High Commissioner of India in UAE, stated, “Attracting investments into tourism-related infrastructure is a real priority for the government of India and it is also a designated priority to many of the state governments who are keen about foreign investments in these sectors. We see that the business leaders forum has taken the first step forward by attracting tourism infrastructure on an island in Andhra Pradesh. We have also seen Yusuff Ali of the Lulu Group establish India’s biggest convention center and hotels and are now planning to establish additional convention centers in Visakhapatnam and Lucknow. We see that there is a strong interest in different sectors of Indian tourism, particularly the mountains and the resorts and spas.”

Leading Russian tour operator Natalie Tours held its 12th Annual Congress at Atlantis The Palm in Dubai. The event brought together over 200 CEOs and owners of Russian travel agencies with the best sales performance in UAE during the past year. The meet was hosted under the patronage of Gocha Buachidze, Consul General of Russian Federation in Dubai; Ahmed Khalifa Al Falasi, CEO of Support Services, Dubai Corporation for Tourism and Commerce Marketing; Vladimir Vorobiev – President, Natalie tours; among other dignitaries. The event awarded the best sellers, discussed further cooperation with top managers of retail companies, motivated its partners to promote the travel direction and increase sales of Natalie Tours’ services in the UAE. The top players of the Russian tourist market expressed confidence that the plans had every chance to be implemented. According to the tour operator, the major factor driving up the demand for UAE tours is the abolition of entry visas for Russian citizens that came into effect last February.