Tag Archives: Airline loyalty

Dragonpass International (Dragonpass) is redefining the travel experience in the GCC. Andrew Harrison-Chinn CMO at Dragonpass shared, “With over 2.7 million customers in the region, we’ve seen a 100% year-on-year increase in customers transitioning from analog to digital. This growth aligns with the broader development visions shaping the future of the GCC. Regional strategies, including Saudi Arabia’s Vision 2030 and the UAE’s Urban Plan 2040, emphasize smart infrastructure, elevated quality of life, and seamless urban mobility—all priorities that mirror Dragonpass’s commitment to frictionless, tech-enabled travel. Across the GCC, international tourism is surging, with Saudi Arabia welcoming 30 million visitors and the UAE’s major airports seeing over 48 million international arrivals in the past year. The demand for seamless, value-rich travel experiences has never been higher.” Dragonpass’s growth has been powered by its flexible and collaborative approach to market entry and expansion. Rather than relying on a one-size-fits-all model, the company partners closely with local organizations to co-create solutions that reflect the unique cultural and consumer dynamics of each GCC market. This localized agility has enabled Dragonpass to rapidly scale its operations and emerge as a preferred platform for both travelers and regional businesses seeking to enhance the travel experience. A key differentiator is Dragonpass’s advanced technology platform, which aggregates travel services and loyalty benefits into one unified and personalized user experience. Strategic partnerships with leading blue-chip organizations based in the Middle East allow the company to deliver high-value offerings that combine exclusivity, convenience, and relevance. Dragonpass has also expanded well beyond traditional airport benefits. The platform now offers access to over 2,150 curated travel experiences, including Fast Track and a wide array of dining options. Dragonpass has recently launched a …

SAUDIA has signed a strategic partnership with Resal, a leading Saudi company specializing in digital rewards solutions and loyalty programs. This collaboration allows Resal customers to convert their earned points from purchases via the Resal app into AlFursan Reward Miles, granting them access to various travel benefits and exclusive offers from AlFursan Loyalty Program. The agreement was signed by Essam Akhonbay, Vice President of AlFursan Loyalty Program at Saudia, and Hatem Al-Kameli, CEO of Resal. Essam Akhonbay stated: “This partnership underscores our unwavering commitment to enhancing our loyalty offerings and strengthening our connection with AlFursan members. We remain dedicated to expanding our network of partnerships and delivering added value to Saudia’s guests.”  Hatem Al-Kameli said: “We are delighted to partner with AlFursan Loyalty Program, one of the most prominent and prestigious loyalty programs in Saudi Arabia and the region. This partnership reflects Resal’s vision of fostering a culture of loyalty and offering diverse reward experiences that meet our customers’ aspirations.” AlFursan provides its members with an extensive range of benefits, including the option to add an extra piece of checked luggage, priority on waiting lists, bonus miles, and lounge access. Members also enjoy a diverse selection of offers and rewards through 40 global partnerships, including banks, hotels, car rental companies, telecommunications, retailers, and insurance companies. Resal is a leading Saudi company in prepaid digital card solutions, loyalty programs, and rewards, providing integrated technical solutions for businesses, merchants, and individuals through its diverse offerings, which include Resal Business Solutions, Resal Merchant Solutions, and the Resal Wallet. The company is distinguished by its strategic partnerships with over 1,000 entities across the public and private sectors.