Tag Archives: Adnan Kazim

Emirates marked one of its busiest summers ever, carrying over 14 million passengers with average seat load factors exceeding 80% across its global network between June and August. Looking at the coming months, Emirates’ booking trends show unabated demand for international travel across its network. Destination Dubai remained popular amongst travellers, even during the summer months with two million customers traveling to the airline’s hub to enjoy its year-round attractions and events. Top inbound markets to Dubai on Emirates during this period included the UK, India, Germany, Pakistan, Saudi Arabia, China, Egypt and Kuwait. Over 35% of visitors to Dubai travelling on Emirates were families, staying an average of over two weeks to experience the city’s incredible sites and attractions. This winter season, the airline anticipates another spike in demand for travel to Dubai as the city runs a packed calendar of global conferences, world-class sporting events and more. The city has already welcomed more than 8.5 million international visitors in the first six months of 2023, registering more than a million more visitors during the same time last year. Adnan Kazim, Emirates’ Chief Commercial Officer said: “Travel demand across our network has been strong and resilient despite rising cost-of-living pressures in many markets. It shows the value that people place on travel – whether for work, play, study, or visiting loved ones; and how essential international air connectivity is to communities.” He added: “As an early mover in restoring our flying schedules, Emirates worked closely with our industry partners to ensure our readiness to serve customer demand as well as attract visitors through building on the appeal of our home and hub, Dubai. We’re happy to see strong customer …

ATM 2021’s strategic partners include Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) as Destination Partner, Emaar Hospitality Group as Official Hotel Partner, Emirates as Official Airline Partner and The Vision as Official Destination Management Partner. Commenting on the ATM 2021 hybrid event, the show’s strategic partners said: Issam Kazim, Chief Executive Officer of Dubai Corporation for Tourism and Commerce Marketing (Dubai Tourism) commented: “As Dubai plays host to the Arabian Travel Market during this challenging period, it is testament to the city’s tireless efforts in leading the restart of global tourism, inspired and guided by our visionary leadership with the goal of positioning Dubai as one of the world’s safest destinations. It is noteworthy that through a proven framework for welcoming back visitors safely and ensuring they enjoy a well-rounded destination experience, as well as our ability to transform challenges into opportunities, Dubai has demonstrated a successful model for recovery of the international travel and tourism sector. With industry professionals from around the world set to converge in the city this month, we look forward to sharing Dubai’s positive outlook during ATM 2021, while emphasising how crucial it is to always keep the health and safety of travellers at the top of the agenda to ensure tourism growth.” Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “An event like ATM is vital in supporting our industry to find its bearings, share new developments, work together to help rebuild trust in travel, and simply do business. This important event will play a vital role in showcasing our home and hub, Dubai, as it continues to safely host mega-events. Dubai has also become a model for other governments and cities …

Dubai has reaffirmed its commitment to ensuring the safety and wellbeing of its residents and holidaymakers. Dubai continues to take effective steps under the guidance of the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai to build on the strategic initiative to reopen the city to tourists and facilitate travel while maintaining stringent health and safety protocols. In addition, tourist visas for all nationalities will be extended for one month free of charge. Now is the time for holidaymakers to make the most of their trip and experience even more of Dubai. His Excellency Helal Saeed Almarri, Director General, Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism), said, “With 2021 on the horizon, we look forward to continuing to welcome first time and repeat visitors to Dubai, with stringent health protocols and precautionary measures firmly in place.  We are pleased to continue to work closely with our strategic partners Emirates, as well as our hospitality partners, allowing holidaymakers to experience the vibrant energy of Dubai and all our iconic attractions, fantastic culinary and shopping experiences, and exciting festivals and events with added reassurance and flexibility.” Adnan Kazim, Emirates’ Chief Commercial Officer said, “Emirates has worked closely with all Dubai stakeholders to gradually restore our network and signature services, with all bio-safety measures in place. Since Dubai re-opened for international visitors, we’ve been seeing an upward trend in enquiries and bookings which reflects the confidence that travellers have in Dubai and in Emirates. Today, Emirates is flying to nearly 100 cities across the world, providing easy access to Dubai for international travellers and offering a …

Emirates has announced several key movements and rotations to its commercial team, both in its Dubai hub and across key markets in the Far East, West Asia and Africa. The changes place five seasoned Emirati commercial managers in key positions across the Emirates network to support its commercial strategies as the airline responds to shifting market dynamics and navigates the complex challenges posed by the global pandemic. The rotations also demonstrate the depth of UAE National talent within the global commercial team, due in large part to the exposure they are given across the airline’s network. Adnan Kazim, Emirates’ Chief Commercial Officer said: “As Emirates works through the complexities of this challenging period, we are sharpening our focus further and placing extremely capable leaders with diverse experiences to help drive commercial initiatives that stimulate demand and maximise revenue opportunities and margin performance. I am also proud of our UAE Nationals, who are well-placed to support the commercial organisation at this critical time, as we continue to build sustained momentum, restore our network foothold, and ramp up our operations to position the airline for a strong recovery.”

Emirates’ multi-channel advertising campaign, which showcases Dubai’s diverse attractions to those seeking a winter getaway, will initially launch in the UK and key European markets on television, online and social media channels. The airline has also partnered with Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) on a promotion to offer complimentary stays at the JW Marriott Marquis to all Emirates customers visiting Dubai from 6 December until 28 February 2021. Courtesy of Dubai Tourism and Emirates, the airline’s Economy Class passengers will receive a free night’s stay, while passengers flying First or Business Class can enjoy two complimentary nights’ stay at the modern JW Marriott Marquis which is conveniently located near attractions like the Dubai Mall, BurjKhalifa and the Dubai Opera. His Excellency Helal Saeed Almarri, Director General, Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) said, “The remarkable vision and leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE, and Ruler of Dubai, have been a huge source of inspiration to us all, leading to the decisive and efficient management of the pandemic and ultimately paving the way for the reopening of the city to tourists in July. Since then, Dubai has seen a steady increase in visitors, underpinned by comprehensive measures to safeguard the wellbeing of our guests. Going into 2021, Dubai will continue to strengthen its offering for business and leisure visitors with the launch of new facilities and attractions, as well as the return of world-class conferences, events and festivals including the iconic Dubai Shopping Festival, and the first ever World Expo to be held in this region.” Adnan Kazim, Emirates’ Chief Commercial Officer said, …

Emirates has launched a suite of connectivity options for its trade partners around the world to easily and directly access the airline’s rich content and other services.Developed using IATA’s New Distribution Capability (NDC) standards, the Emirates Gateway is available via the recently launched Emirates Partners Portal. Adnan Kazim, Emirates’ Chief Commercial Officer said, “The Emirates Gateway suite of connection options has been built on new technology and is designed to address the limitations of current legacy distribution systems. Our aim was to create a platform that empowers us to rapidly develop and deploy new products and services, thereby giving us and our trade partners the ability to offer even more value-added and differentiated services. It also prepares the way for Emirates to offer custom content and dynamic pricing that better responds to our changing marketplace.” Offering improved access to Emirates’ products and services with an intuitive and easy to ease interface, the Emirates Gateway offers the airline’s trade partners the ability to enhance travellers’ journeys with customised products and services. Trade partners can connect to the Emirates Gateway via three flexible access solutions: Emirates Booking Portal: a user-friendly web booking portal available in 12 languages, connected directly to Emirates’ reservation systems that simplifies the booking, ticketing and post-ticketing servicing of Emirates orders; Emirates Gateway Direct: which provides access to Emirates content through IATA NDC APIs, allowing trade partners to build applications that meet their needs with expert support from Emirates’ IT teams; Emirates Gateway Sync: a facilitated link into the Emirates reservation system provided by industry leading, IATA registered, Emirates certified technology partners.

Emirates airline rolled out a brand new, state-of-the-art online gateway to serve its travel trade partners around the world. Tailored for each market, and personalised for each partner to cater to their unique business environment and needs, the Emirates Partners Portal is a one-stop shop for travel industry partners to quickly and securely access the full range of information on Emirates’ latest products, services and policies, and obtain technical support. This dynamic platform reshapes the way Emirates delivers information to their trade partner community. The portal also offers a range of functions including self-service tools and support, and in-built automation of business processes, all aimed at delivering efficiency for travel partners, as well as providing transparency and clarity on the status of transactions. Adnan Kazim, Emirates’ Chief Commercial Officer said: “This is a bespoke platform which is unique in the industry, and it allows us to offer a truly personalised experience based on our partners’ profiles and needs. We invested in listening to our agents and partners, and then we built the Emirates Partner Portal to address their needs whether for information, training or technical support. We are grateful for our partnership with trade communities around the world and are excited to engage and support them through this new platform. “Through the Emirates Partner Portal, backed by the expert support of our commercial teams around the world, we aim to offer unmatched flexibility and empower our travel partners so that they can confidently provide even better services to their customers, and help them to fly better with Emirates. This launch comes at an especially critical in our industry, where the need for the most up-to-date travel information is an essential …

Emirates airline has announced it will resume flights to Geneva (from July 15), Los Angeles (from July 22), Dar es Salaam (from August 1), Prague and Sao Paulo (from August 2), and Boston (from August 15), offering customers even more travel options. This will take the airline’s network to 58 cities by mid-August, including 20 points in Europe and 24 points in the Asia Pacific. Adnan Kazim, Chief Commercial Officer, Emirates said, “We’ve seen an uptick in customer interest and demand since the announcement of Dubai’s re-opening, and also with the increased travel options that we offer as we gradually re-establish our network connectivity. We continue to work closely with all stakeholders to resume flight operations while ensuring that all necessary measures to safeguard the health and safety of our customers and employees are in place.” Emirates customers travelling between the Americas, Europe, Africa, Middle East, and Asia Pacific, can enjoy safe and convenient connections via Emirates’ hub in Dubai. Customers can also stop over or travel to Dubai, as the city has re-opened for international business and leisure visitors.

Emirates announced scheduled flights for travellers in 10 more cities: Colombo (from June 20), Sialkot (June 24), Istanbul (from June 25); Auckland, Beirut, Brussels, Hanoi and Ho Chi Minh City (all from July 1); and Barcelona and Washington DC (all from July 15). Emirates’ flights from Sri Lanka, Vietnam and Pakistan, will only carry outbound passengers to the UAE and onward destinations.This will take the total number of Emirates destinations on offer for travellers to 40, providing more options for customers who wish to return home or those travelling for essential purposes. Adnan Kazim, Chief Commercial Officer, Emirates said, “Thanks to the UAE authorities’ support and partnership, Emirates has been able to provide smooth and safe journeys for those who need to travel, and we look forward adding flights to more destinations in the coming weeks. The UAE government’s recent announcement to ease travel for UAE citizens and residents show the thorough approach that our country is taking with regards to resuming economic activities, and as we gradually return to regular services, Emirates’ number one priority will always be the health and safety of our customers, our crew and our communities.” In addition, Emirates will add flights to the following cities in July: London Heathrow, Manchester, Frankfurt, Paris, Zurich, Madrid, Amsterdam, Copenhagen, Dublin, New York JFK, Toronto, Kuala Lumpur, Singapore and Hong Kong.Customers can book to fly between destinations in the Middle East, Asia Pacific and Europe or the Americas, with a convenient connection in Dubai, as long as they meet travel and immigration entry requirements of their destination country. Flight bookings can be made online at emirates.com or via travel agents.

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) held a virtual meeting with key aviation and hospitality partners to discuss current and post-pandemic strategies and joint initiatives aimed at ensuring the tourism industry’s gradual return to normalcy. The meeting also discussed global efforts to minimise the transmission of COVID-19 and precautionary measures deployed to safeguard the health of communities across the UAE. His Excellency Helal Saeed Almarri, Director General, Dubai Tourism, commented, “It must be emphasised that the health and safety of our residents and guests will always remain our top priority as we continue to work with the industry and our government partners not just during this critical period but beyond, to develop innovative approaches, real-time responses, and proactive yet prudent initiatives to ensure that Dubai remains at the forefront of the world’s leading destinations in line with our strategy.” Paul Griffiths, CEO of Dubai Airports, said, “As health and hygiene standards will play an influential role in encouraging people to travel, we have put in place a set of health and safety protocols at our airports including all necessary quarantine arrangements and the implementation of sanitisation and disinfection measures to reassure tourists that Dubai is one of the safest destinations to visit. We will also continue to receive incoming flights from select destinations, operate cargo flights, as well as flights to repatriate expatriates and guests to their home destinations.” Adnan Kazim, Chief Commercial Officer at Emirates Airline, said, “Emirates commences passenger flights between Dubai and nine destinations from 21 May – London Heathrow, Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne, and we will also offer connections in Dubai for customers travelling between the UK and …