Tag Archives: ACI

Dubai International (DXB) has received an accreditation from the Airports Council International (ACI) under its Accessibility Enhancement Accreditation Programme, a first-of-its-kind initiative that recognises global airports’ commitment to accessible travel operations. The certification acknowledges DXB’s ongoing prioritisation of a safe and inclusive airport experience for passengers with both physical and hidden disabilities. This aligns with the 2019 ACI World General Assembly Resolution and United Nations’ Convention on the Rights of Persons, which stipulates that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms. Through the launch of a phased, two-year plan that addresses and elevates the travel experience for People of Determination (POD), DXB has successfully proven its ability to provide an accessible and inclusive airport experience for passengers, airport workers, visitors and the elderly. This includes launching a travel planner for pre-travel preparation, designing an Autism Friendly Route, and implementing a large-scale training programme. Under the banner of ‘We all meet the world differently’, DXB’s innovative POD initiative contributes to Dubai’s vision of becoming the world’s leading disability-friendly city and drives regional and international awareness of travellers with physical and hidden disabilities. Majed Al Joker, Chief Operating Officer, said: “Dubai Airports remains committed to creating an inclusive airport experience and we’re working with stakeholders to ensure we continue to develop services and facilities that travellers with disabilities require to make their travel to Dubai comfortable. Our goal is to see the needs of POD met at every touchpoint of the journey – especially those with hidden disabilities such as autism, chronic fatigue, and pain. This prestigious ACI accreditation is a testament to our success so far and reaffirms our efforts as we continue …

Airports Council International (ACI) World and the International Air Transport Association (IATA) jointly urge governments to quickly grant financial relief to assist airport operators and airlines during the unprecedented COVID-19 crisis and support the essential connectivity the industry will provide for economic recovery. The industry is united with governments around the world in efforts to stop the spread of the virus, and, in the face of massive government imposed travel restrictions, the industry is doing all it can to maintain air cargo operations vital to supporting global supply chains, including medical shipments critical to fighting COVID-19. ACI and IATA are calling for urgent balanced support to the industry via: Taxation relief, including alleviation of payroll taxes, corporate taxes, concession fees or other government incomes from the industry; and loans, loan guarantees or direct support to maintain financial liquidity across the aviation ecosystem. Angela Gittens, Director General, ACI World, said, “Urgent tax relief and direct financial assistance that is to the benefit of the entire aviation ecosystem is needed to help preserve millions of jobs, protect essential operations, and foster a balanced recovery. Preserving the continuity of operations for airports and airlines and protecting aviation jobs today will result in a faster economic recovery tomorrow.” Alexandre de Juniac, Director General and CEO, IATA, said, “Governments will depend on aviation to be ready to lead an economic recovery when this pandemic is behind us. Governments must act now with financial lifelines that only they can provide for airlines and airports to see them through these extraordinary times. Airlines and airports are in this together. The more financially stable our airport partners are, the more they can help the industry to drive a …