Tag Archives: 2023

Dubai International (DXB) celebrates a significant milestone in its recovery with passenger traffic for the first half of the year surpassing 2019 levels. The world’s busiest international hub welcomed 41.6m guests in H1, just over 100%, compared to the traffic recorded during the first six months of 2019. DXB registered a robust performance throughout the second quarter, during which passenger traffic surged by 42.7% year on year to reach 20.3m. May was the busiest month during Q2 with 6.9m guests. Propelled by a strong Q2, DXB’s H1 traffic totalled 41.6m guests, up 49.1% compared to 27.9m recorded in H1 2022. “It’s been a rewarding first half for Dubai International and amidst increasing guest numbers, we take great pride in knowing we are continuously delivering with operational excellence and providing an exemplary guest experience. Our dedicated team go above and beyond to create a personalised and seamless experience for every guest.  Recent stories of our team delivering a unique guest experience at DXB include communicating with a guest with a hidden disability using a translator tool, working with our stakeholders to locate a lost passport minutes before the guest’s flight was due to depart, helping a guest recover his lost wallet from his hotel after he cleared immigration and even reuniting a little boy in the U.K with his beloved stuffed bunny after he had been left behind at DXB . As we recover with our H1 traffic surpassing pre-pandemic levels, we continue to remain committed to ensuring every guest who travels through our airport leaves with a smile,” said Paul Griffiths, CEO of Dubai Airports. DXB’s baggage performance continues to be world-leading, and in H1 2023, baggage volume increased by …

The total number of passengers travelling through airports of the Sultanate of Oman until the end of May 2023 grew by 71.5% to reach 5,223,992 as against 3,045,519 passengers during the corresponding period in 2022, according to the latest reported preliminary data released by the National Centre for Statistics and information (NCSI). The total number of passengers via Muscat International Airport stood at 4,718,497, comprising a rise by 79.5% compared to the same period of the previous year. Those passengers traveled onboard 36,315 flights, constituting an increase by 65.6%. Meanwhile, the number of passengers via Salalah Airport increased by 32.7% to reach 470,950 passengers onboard 3,468 flights, with an increase in the number of flights amounting to 26.4%, compared to the same period in 2022. The total number of passengers via Sohar Airport reached 6,999 passengers on board 110 flights, while the number of passengers via Duqm Airport reached 27,546 passengers on 258 flights.      

EGYPTAIR announced that it will operate to Manchester, England, starting from 15th July, in light of its continuous efforts to stimulate tourism and travel, and to upgrade its airline network. The new route represents additional expansion points to EGYPTAIR’s network in Europe and serve new customers of the company around the world. It will operate 5 weekly flights to Manchester, England, starting from July 15, on Tuesdays, Thursdays, Fridays, Saturdays and Sundays with its B737-800NG , The outbound flight is at 10:00 am , Cairo time  , Flight No. MS781, arrives at 1:30 pm , Manchester time. EGYPTAIR customers can book their tickets on the two new routes through the EGYPTAIR website, Egyptair.com , EGYPTAIR offices around the world or travel agents.

The partnership with World Travel Market, 6-8th November, will turn the spotlight on Morocco. The Premier Partnership announcement comes as Morocco experiences growth in its tourism activity, aiming to double the number of incoming tourists to 26 million by 2030, elevating Morocco as a leading leisure destination to the world’s travel trade. It is already known that Morocco’s presence at World Travel Market London will focus on the “Morocco, Kingdom of Light” international campaign of the Moroccan National Tourism Office. Launched in April 2022, this campaign was designed to inspire a new generation of traveller, showcasing the attractions and experiences of a “contemporary and dynamic” nation. World Travel Market, the most influential travel and tourism event in the world, provides the perfect opportunity for Morocco to demonstrate its efforts in joining the league of highly favoured destinations. Morocco’s relationship with WTM spans far beyond Premier Partner of the flagship London event, as the destination has also seen tremendous success participating in ATM, ILTM, IBTM, IFTM, and IGTM. The Moroccan National Tourism Office is relying on commercial events to boost the activity of all Moroccan tourism professionals. Adel El Fakir, General Director of the Moroccan National Tourism Office, said “Our presence at WTM London will be an excellent showcase to further boost the attractiveness of the Moroccan tourism destination. We will thus be in the heart of the action when tourism professionals from around the world come up with new products for 2024 and beyond, and we will also be at the forefront in terms of communication and promotion of the country.” Juliette Losardo, Exhibition Director at World Travel Market London, said “We are thrilled to announce Morocco as Premier Partner …

For the fourth successive month this year, Dubai’s tourism sector delivered a stellar performance, welcoming 6.02 million international visitors from January-April, an 18% YoY increase, compared to 5.10 million visitors during the same four-month period in 2022. Dubai’s hotel sector has also demonstrated resilience and strength, with an average occupancy of 80% during the January-April period this year, among the highest in the world, exceeding the 76% level achieved by city hotels during the corresponding period in 2022 and nearly matching the pre-pandemic 83% occupancy in 2019. According to a STR Global Hotel Monitoring Update, Dubai ranked first in occupancy, with a rate of 79.9%, only 2.9 percentage points below the pre-pandemic levels of 82.7%, placing it ahead of other global destinations like London, New York, Los Angeles and Paris. The report also revealed that Dubai ranked first in Gross Operating Profit per Available Room (GOPAR), with a rate of USD145 (AED530), just 9% below pre-pandemic levels, followed by Paris (USD 113) and Singapore (USD 102) respectively. Hotel supply reached 148,949 rooms in 814 hotel establishments at the end of April 2023, a 26% growth over the pre-pandemic figures of 118,449 rooms in 722 hotel establishments at the end of April 2019. Moreover, the average length of stay by guests has increased by 13% to four nights compared to 3.5 nights in 2019, indicating Dubai’s appeal as a destination for longer-stay travellers. According to data from industry expert Amadeus, search and booking volumes for Dubai remained steady from September 2021 to April 2023, with searches and bookings to Dubai during January to April 2023 nearing pre-pandemic levels and especially close to the high numbers seen during the Expo and pre-World …

Chattan Kunjara Na Ayudhya, TAT Deputy Governor for Marketing Communications, explained about the expansion to new markets such as Jeddah, Riyadh and Dammam in Saudi Arabia, and Abu Dhabi, Dubai and Ras Al Khaimah in the United Arab Emirates at the Thailand Product Update for buyers and media attending the Thailand Travel Mart Plus (TTM+) 2023. The Tourism Authority of Thailand (TAT) underlined quality, and experience-based tourism among key elements of Thai tourism products and services as part of its strategic move to transform Thailand’s tourism towards high-value and sustainable tourism.  He further reiterated, “TAT is illustrating Thailand as offering meaningful-driven travel to improve visitors’ experience. Encompassing discovery, transformation, fulfilment, and engagement between people, cultures, and nature, this underscores TAT’s direction to making a destination for protecting the country’s vast natural and scenic beauty and instigating a range of environmental initiatives.” Key elements of tourism products and services that reflect TAT’s overall strategies have included luxury tourism experiences, wellness tourism, and tourism towards sustainability. Highlights for luxury tourism experiences include Live the Bangkok Life and Relaxing Phangnga plus Youthfully Phuket, while for wellness tourism, Thailand’s wellness possibilities include family-friendly wellness breaks in Chiang Mai; and immunity booster vacations in Ko Samui, Surat Thani. Thailand’s tourism towards sustainability comprises a wide range of destinations and activities that deliver sustainability experiences, including exploring local community by bike at Bang Krachao, Samut Prakan; adventurer travel in Umphang, Tak; slow life at low- carbon destination on Ko Mak in Trat; and exploring the Little Amazon and surfing at the Memories beach in Takua Pa, Phangnga. TAT is also developing a national drive that encompasses the entire Thai tourism industry with the development of the …

The Hajj Committee at Dubai Airports convened recently to discuss comprehensive preparations to facilitate the smooth and seamless travel of Hajj pilgrims to Saudi Arabia this year. The committee, which comprises key service partners including Dubai Police, the General Directorate of Residency & Foreigners Affairs (GDRFA), Dubai Customs, Dubai Health Authority, flydubai, Emirates, Saudi Airlines, and flynas, among others, aims to deliver an exceptional airport experience for the pilgrims across all terminals at DXB. Mohammad Al Marzouqi, Head of the Hajj Committee, emphasised on the importance of collaboration among all stakeholders and service partners as the key to maintaining service quality especially during annual peak travel seasons. Dubai Airports is committed to providing world-class passenger facilities and services, to ensure the comfort, convenience, and safety of all guests arriving at and departing from DXB.

The World Travel & Tourism Council’s (WTTC) 2023 Economic Impact Research (EIR) today reveals the UAE travel & tourism sector is projected to meet the 2019 peak this year. The sector is set to contribute AED 180.6 billion to the UAE economy by the end of 2023, almost matching the 2019 high AED 183.4 billion, only 1.5% behind pre-pandemic levels. This represents nearly 10% of the total economy. WTTC is also forecasting that the sector will create nearly 7,000 jobs this year, surpassing the pre-pandemic peak of 745,100, to reach more than 758,000 employed by travel & tourism. Last year, the travel & tourism sector’s GDP contribution grew more than 60% to reach nearly AED 167 billion, representing 9% of the country’s economy. The sector also created more than 89,000 more jobs from the previous year to reach more than 751,000 jobs nationally, surpassing 2019 levels by an additional 6,000 jobs. 2022 saw the return of international travellers to the UAE, with India (13%), Oman (8%), Saudi Arabia (8%), and UK (7%) leading as source markets for international arrivals. According to the data, in 2022, international visitors contributed AED 117.6 billion to the national economy, representing a year-on-year growth of 65.3%, although 19% behind 2019 levels. In terms of domestic spend, 2022 saw a 35.7% year-on-year jump, reaching AED 46.9 billion, 10.6% above its pre-pandemic counterpart. Julia Simpson, WTTC President & CEO, said: “The national Travel & Tourism sector is recovering at a rapid pace, proving the UAE continues to grow in popularity amongst international travellers. The UAE is home to one of the world’s busiest and successful airports, Dubai International, which acts as a gateway to the Middle East. “The …

Saudi Tourism Authority (STA) officially launched ‘Rethink Summer’, its seasonal campaign aimed at promoting Saudi as a diverse, unique summer destination for adventurers and explorers from within Saudi and abroad. As part of the campaign launch, for the first time and in its efforts to empower and enable the private sector, STA brought together key partners within the governmental, private, and tourism ecosystem at an official event held in Riyadh. The briefing event was an exclusive preview into the campaign, the key destinations, events and experiences being showcased and a call-to-action for trade partners to further enhance and strengthen the country’s product offering through their own promotions and offers. His Excellency Ahmed Al Khateeb, Minister of Tourism, Chairman of the Saudi Tourism Authority said: “Saudi is the fastest growing destination worldwide today, with a proven capacity to host visitors from the world over, yearlong. Building on this, we are pleased to launch the ‘Rethink Summer’ campaign to share the beautiful diversity of Saudi with the world, from the cool, green highlands, to the coasts of the Red Sea and Arabian Gulf. Entertainment events will be special and for everyone. Our partners in the private sector are instrumental in this campaign, offering over 1.8 million additional seats for inbound flights, more than 15 thousand new hotel rooms, and over 100 products tailored to meet the taste of all our visitors this summer. This is the largest contribution of the private sector yet.” The destination is set to hit significant milestones this year, from the opening of the first three resorts at The Red Sea, the world’s most ambitious, regenerative, luxury tourism development to Sindalah Island, NEOM’s incomparable island destination. Diriyah, the …

Cozmo Travel signed a Memorandum of Understanding (MoU) with the Moroccan National Tourism Office. This partnership marks a significant milestone for Cozmo Travel as it expands its reach into promoting destinations in the African continent. The signing ceremony was attended by senior officials from both organizations, including Mr. Jamal Abdulnazar, CEO of Cozmo Travel, and Mr. Adel El Fakir, CEO of the Morocco Tourism Board. The MoU outlines the collaboration between the two entities in promoting and facilitating tourism to Morocco from GCC & India. This partnership will help to create new business opportunities, enhance customer experiences, and boost economic growth in all countries involved. Commenting on the partnership, Mr. Jamal Abdulnazar, CEO of Cozmo Travel, said, “We are thrilled to sign this MoU with the Morocco Tourism Board, which demonstrates our commitment to expanding our footprint in the African market. Morocco is a unique destination that offers a rich cultural heritage, stunning landscapes, and a diverse range of experiences for travelers. We are excited to work with the Morocco Tourism Board to promote the country’s tourism offerings and showcase the best of what it has to offer to our customers.” With this partnership, Cozmo Travel and the Morocco Tourism Board aim to leverage their respective strengths to drive tourism growth and provide unique travel experiences to their customers. Cozmo Travel’s extensive network, expertise in travel management, and digital capabilities, coupled with the Morocco Tourism Board’s wealth of knowledge and resources, make for a powerful alliance that will benefit both organizations and their customers. As the travel industry continues to recover from the impact of the pandemic, partnerships like this one are vital to support the industry’s growth and provide …