Omeir Travel Agency has extended its partnership with Amadeus Gulf to expand the agency’s integrated travel services and digital solutions offering for its customers. Under the three-year agreement, Omeir Travel will leverage cutting-edge travel technology solutions aimed at maintaining the agency’s competitive edge. This includes driving automation across the agency’s operations and optimising intelligence tools in order to improve product customisation and enhance customer experience. The latest agreement will also see Omeir Travel diversify its capabilities in online and retail shops.
Abdulla Bin Omeir, CEO, Omeir Travel Agency said, “In our efforts to deliver exceptional customer experience, we have embarked on a journey of digital transformation for our business. With Amadeus as our technology provider, we are confident that we can stay agile and adapt to the fast-changing needs of our customers.”
According to Graham Nichols, Managing Director, Amadeus Gulf, “We are delighted to renew our long association with Omeir Travel as they embark on this exciting digital project. We will bring our vast worldwide on-line experience and technology to support them fully throughout their transformation. This new agreement demonstrates the confidence that they have in our technology, service and support.”