In a move to promote accessible travel and tourism, Gulf people of determination information technologies has developed an app designed for those who are short of hearing to travel without a hassle. According to the World Health Organization (WHO), the number of people who need some kind of assistance amounts to one billion people, who are served by another one billion, hence making this segment accounts for 1/3 of the world population. The total number of tourists with disabilities amounts to 120 million out of a total of 1.2 billion tourists around the world in 2017. These tourists have spent billions of dollars and millions of tourist overnights.
Nida Inamdar Marketing Manager for GPDIT shares, “Amsaan is a customised software designed for Deaf and People with Hearing loss. In one click the user can connect with a sign language interpreter and choose which sign language you want to use. It will connect the user with an online Sign Language Interpreter who will translate the conversation between the participant and the deaf person. Amsaan eliminates the necessity for an onsite sign language interpreter, allowing Deaf and Hard of Hearing individuals to communicate without assistance using their smartphone or through a preinstalled tablet.”
She reiterated how the app works and the benefits, “We have currently deployed AMSAAN in the hospitality sector. We are committed to making most facilities deaf-friendly so that deaf tourists and residents may travel without any barriers and have a pleasant stay at the hotel. We are also endeavouring to implement AMSAAN in other essential sectors such as transportation, healthcare, HoReCa, banking and many others. Since it is a video relay service, it requires a wifi or data connection to connect to the sign language interpreters who are connected to the application from all over the world. AMSAAN can connect everywhere and at any time. AMSAAN only requires an internet connection to connect.”
Speaking on how you demarcate them from the rest, Inamdar stated, “AMSAAN is an easy-to-use application. Communication between deaf individuals and the environment becomes nearly unobstructed with the assistance of this application; AMSAAN provides city tours for the deaf in sign language, our platform has various sign language options, there is an interactive Map on the application which shows where AMSAAN service is available, QR codes to be scanned by AMSAAN mobile application for watching a pre recorded video in sign language about the history of the site, location, directions and finally AMSAAN Web Widget feature that can be embedded on any business website that connects with sign language interpreters. Interpreter translates webpage content into sign language (as Deaf People avoid to reading text information) These are a few of the many ways we demarcate from the rest.”
She concluded, “For this application, there is no additional training required since it is a video relay service that resembles a video call between the participant, sign language interpreter and the deaf person. For individuals who are deaf or hard of hearing, AMSAAN is an easy to use application as it allows them to immediately connect to a sign language interpreter anytime they need to interact with someone. To use the app, they simply have to download it from the Play Store or the App Store. Businesses which strive to be deaf-friendly can install our tablet AMSAAN PRO, which includes engineered software that is accessible by deaf or hard of hearing individuals. Further, we are introducing new features to AMSAAN to make it more accessible and available to millions of deaf individuals throughout the world. For individuals who are deaf or hard of hearing, they can install this application and use it instantly, For businesses they can install our tablets with pre-installed software, we provide commercial packages for them.”