Gloria Hotel Dubai has introduced online check-in facilities and several other tablet delivered services. Guests at Gloria hotels can now check in online prior to the arrival via the links they receive in the booking confirmation email and it will also be available in the Gloria Mobile App which will be launched this month (May). The guests can arrive at the hotel and simply collect their room key from a priority check in desk exclusively reserved for online check- ins similar to that in airlines.
The new mobile App to be launched have used technology to push the business boundaries to ensure innovation and efficiency across the hotel and meeting the evolving needs of the guests. This will further enable the guests the ability to make choices and instantly book available rooms at great prices to ease the booking process and further boost reservations.
Area Manager Freddy Farid stated, “we are hoping to showcase Gloria hotels and Resorts in a multitude of different ways and lead the different markets to experience comfort living – a Gloria concept of stay in all properties. The use of digital marketing to expand our brand communication and it has become an effective tool over time. Today’s travellers are constantly connected but they have time constraints. They want information instantly and they value services that save time, we have introduced a number of ways that allow our guests to use smart devices to speed up the decision making and booking process as well as cutting down on administrative tasks related to registration and payments thus ensuring their overall experience.”