Ghaya Grand Hotel receives Guest Review award

Celebrating hospitality businesses that have earned great traveller reviews, Ghaya Grand Hotel has received a Booking.com Guest Review Award. Commenting on the accreditation, Olwin Desouza, General Manager, Ghaya Grand Hotel, said “With our wide variety of restaurant offerings, plus further competition from new restaurants opening up in Dubai, we have had to strive to be at the top of our game,” he said. “Winning the 2017 Guest Review Award demonstrates we are providing service with a smile for our guests as well as a product that delivers everything they require, whether visiting Dubai on business or leisure.”
“With more than 110 million guest reviews on our platform, we not only guide travellers to find their perfect stays, but empower our accommodation partners to stay up-to-date with evolving customer expectations, including what travellers appreciate most about their property, as well as what can potentially be improved,” said Remco van Zanten, Global Director—Partner Services, Booking.com. “With our guest review awards, we congratulate, thank and honour the incredible dedication of our partners to create great guest experiences for our customers, time and time again,” he added.