Emirates opens first remote check-in terminal for cruise passengers

Emirates’ first remote check-in terminal was opened to provide seamless connections for cruise passengers. The Emirates check-in counters, located at Port Rashid, will allow passengers who are disembarking from their cruise ships to check-in for their onward Emirates flight at the same facility. The new service will further enhance Dubai’s position as a premier international cruise destination and provides greater convenience for Emirates customers. With complimentary flight check-in facilities located at the same location as their cruise disembarkation point, customers will have the convenience of exploring Dubai without their luggage before heading directly to the airport for their flight.

The Emirates check-in facility at Port Rashid will have eight counters where Emirates staff will check-in customers’ luggage and issue boarding passes up to 4 hours before flight departure. The facility will be open during the sailing period from October to April. In the next 6 months, 198 cruise ships are expected to dock at Port Rashid where approximately 280,000 passengers will have onward Emirates flights.

Mohammed Mattar, Divisional Senior Vice President, Emirates Airport Services said, “We are committed to providing a seamless and hassle-free travel journey for our customers. With the increasing popularity of Dubai as a cruise tourism destination, we have ensured that every touchpoint in our customer journey for this important traveller segment is thoughtfully served. Our first remote check-in facility at Port Rashid will allow cruise passengers with onward flights the freedom to explore Dubai during their short transit.”