Category Archives: Aviation

SAUDIA highlights kingdom’s tourism offerings in Barcelona

Saudi Arabian Airlines (SAUDIA), the Kingdom’s national flag carrier, has hosted a special roadshow event in Barcelona, Spain in the presence of His Excellency Mr. Ehab Mohammed AlNajjar, Minister Plenipotentiary of the Saudi Embassy in Spain, on behalf of His Excellency the Ambassador of the Kingdom of Saudi Arabia to Spain, Mr. Azzam Al-Qain, with the goal of promoting the Kingdom as a leading global tourist destination. The roadshow, which comes as part of the global campaign Fly to Your Next and was held in collaboration with the Air Connectivity Program, showcased Saudi Arabia’s numerous exciting travel and tourism projects and invited travel agencies to learn more about the world-class attractions visitors can experience in the Kingdom. The special event highlighted the latest marketing campaigns for tourism events and programs, including both current and planned initiatives. The Saudi Tourism Authority and tourism megaprojects including NEOM took center stage during the presentation. Invited guests were also familiarized with the benefits SAUDIA provides through its SAUDIA Holidays platform, which offers full packages including flight tickets and hotel reservations, as well as opportunities to book vehicles, tours, and excursions. The national flag carrier’s campaign comes as part of its ambitious plan to bring the world to Saudi Arabia. As the ‘Wings of Vision 2030’, the airline aims to take the campaign to many countries across Europe, as well as the United States and other key markets. SAUDIA highlighted its continuing collaborations with the Ministry of Tourism, the General Entertainment Authority, the Ministry of Culture, and the Ministry of Sport. The airline is a strategic partner in transporting participants and visitors from across the globe to leading events in the Kingdom and operates a …

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Vistara inaugurates non-stop service between Mumbai and Abu Dhabi

Vistara inaugurated non-stop, daily flights between Mumbai (India) and Abu Dhabi (UAE) over the weekend. The inaugural flight departed from Mumbai at 1910 Hours (IST) and arrived in Abu Dhabi at 2040 Hours (GST), making Vistara the first-ever carrier to offer the choice of Premium Economy class on the route, in addition to Business and Economy class. Commenting on the start of the new international route, Mr. Vinod Kannan, Chief Executive Officer, Vistara, said, “We have been steadily strengthening our presence in the UAE and the rest of the Gulf region, and are excited to add Abu Dhabi to our growing international network. UAE’s flourishing business, trade, and tourism make Abu Dhabi a perfect fit in our network. We are confident that travellers will appreciate the choice of flying India and South Asia’s best airline on this route.“ Schedule of flights to/from Abu Dhabi, UAE effective from 1 October 2022: Sector   Flight No.             Days of Operation            Departure           Arrival Mumbai – Abu Dhabi      UK 0255                Daily      1910 Hrs              2040 Hrs Abu Dhabi – Mumbai      UK 0256                Daily      2140 Hrs             0235 Hrs (+1) * All timings shown are in local time zones *+1 indicates next day arrival   Vistara will accept all eligible customers meeting visa/entry requirements in both countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings. Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for world-class cabin cleanliness and upholding high safety standards. The airline has recently been recognized as the ‘Best Airline in India and South Asia’ for the …

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Air Arabia Abu Dhabi launches new route to Moscow

Air Arabia Abu Dhabi, the capital’s first low-cost carrier, has announced the launch of its new route from Abu Dhabi to Moscow in Russia. The new direct flights will connect Abu Dhabi International Airport to Moscow Domodedovo Airport with a frequency of five flights weekly, starting from November 18, 2022. Schedule to Moscow, effective November 18, 2022 (all times local):   Flight     Departure           Time      Arrival   Time      Aircraft Frequency 3L 750  Abu Dhabi           09:00     Moscow               13:35     Airbus A320        Mon/Wed/Fri/Sat/Sun 3L 751   Moscow               14:25     Abu Dhabi           20:35     Airbus A320        Mon/Wed/Fri/Sat/Sun   As part of its expansion plan, Air Arabia Abu Dhabi continues to add more connectivity to and from the capital city. Its fleet has also witnessed expansion, from just 2 Airbus A320 aircrafts at inception to 8 new aircrafts today. The new route to Moscow marks the 27th destination that Air Arabia Abu Dhabi flies to after Egypt, Lebanon, Kuwait, Bahrain, Azerbaijan, India, Bangladesh, Turkey, Nepal, Sudan, Pakistan, Oman, Bosnia and Herzegovina and Georgia, served directly from Abu Dhabi International Airport. Air Arabia Abu Dhabi is continuously working on serving its passengers with exceptional quality, starting from its aircraft which is configured with 174 seats, providing passengers with added comfort with one of the most generous seat-pitches of any economy cabin. The aircraft is also equipped with “SkyTime”, a free in-flight streaming service that will allows passengers to stream a wide selection of entertainment directly to their devices. Before flights, eligible travellers can also benefit from the Abu Dhabi City Check-in service where they can drop off their bags and collect their boarding passes at the Air Arabia Abu Dhabi Sales Shop on Hamdan Street. Customers can now book their direct …

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Etihad Airways to host Arab Air Carriers organization AGM

Under the patronage of His Excellency Mohammed Ali Al Shorafa Al Hammadi, Chairman of Etihad Aviation Group and Abu Dhabi Department of Economic Development, Etihad Airways will host the Arab Air Carriers’ Organization (AACO) 55th Annual General Meeting (AGM), to be held in Abu Dhabi from 24 to 26 October. The opening ceremony will be held at the Louvre Abu Dhabi, welcoming senior aviation leaders and decision-makers with the participation of 34 airlines from across the region, as well as international and regional organisations in the aviation sector. His Excellency Mohammed Ali Al Shorafa, Chairman of Etihad Aviation Group, stated: “We are proud Etihad Airways is hosting the upcoming AACO Annual General Meeting for the second time since 2011. This highlights the vital role airlines have in supporting the economic development of the region, which became more evident with the challenges the pandemic imposed on the aviation industry. “The AGM is an opportunity to highlight the achievements we have accomplished together as an industry over the past years, as well as a chance to strengthen the existing cooperation on issues of common interest.” Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, said: “Hosting the upcoming AACO AGM rounds off a great year, when we reported the most successful financial results for H1 our business has achieved in its history and were named the Environmental Airline of the Year for our relentless efforts in the drive for sustainability. “Thanks to the aviation infrastructure we have in Abu Dhabi, and to our continuous business transformation plan, we come out of the crisis with more flexibility and readiness to operate our business and connect our communities. The AGM will be an …

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Accor and Qatar Airways unveil an ambitious partnership to strengthen their loyalty value

ALL-Accor Live Limitless and Qatar Airways Privilege Club are pleased to announce the enhancement of their strategic partnership to provide new ways for members to accelerate point collection and fast track their tier status upgrades, solidifying the first venture of its kind in the Middle East and Africa region. Previously members could only earn points or miles with one program per booking, which could then be transferred between programs as per their preference. As part of the enhanced partnership, eligible customers who are members of Qatar Airways Privilege Club and ALL – Accor Live Limitless, will have the opportunity to earn simultaneously Avios from Privilege Club and ALL Reward points on eligible hotel bookings and Qatar Airways operated flights by linking their membership profiles. Qatar Airways Chief Commercial Officer, Thierry Antinori, said: “At Privilege Club we are constantly striving to achieve excellence by providing our members with a loyalty programme that sets the highest standards for our members. To achieve this, we have taken the strategic decision to enhance our partnership with Accor, expanding benefits for both Privilege Club and ALL – Accor Live Limitless members and granting opportunities for tier fast-track. We look forward for our members to enjoy the benefits of this partnership enhancement in some of the world’s leading hotels, as well as introducing members of ALL to our award-winning services.” Mehdi Hemici, Chief Loyalty and Partnerships Officer for Accor commented “We are thrilled to elevate our existing partnership with Qatar Airways by offering additional benefits to our joint members. Through a seamless web or app customer journey, members of ALL and Qatar Airways Privilege Club can easily enroll and get rewarded for each flight and hotel …

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Emirates to restore services to South Africa from 1st December 2022

Emirates will be bringing new travel opportunities, choice and convenience for customers traveling to and from South Africa with additional services to Johannesburg, Cape Town and Durban. The ramp up of flights are part of the airline’s ongoing commitment to support South Africa’s economic and tourism recovery through enhanced connectivity across all of its gateways. The airline’s latest move also reaffirms South Africa’s strategic importance on its network, as it prioritises service expansion and rebuilding its capacity to unlock further growth potential. The airline will be expanding its schedule to and from Johannesburg with three daily flights from 1 March 2023. Cape Town will be served with double daily services starting from 1 February 2023. Emirates will also be adding two more flights to Durban, making it a daily operation from 1 December 2022.  The reintroduction of the new flights between Dubai and the airline’s three gateways in South Africa will enhance Emirates’ schedule to 42 weekly services. Emirates’ flight EK 767 from Dubai to Johannesburg will operate with a Boeing 777 aircraft, complementing its double daily A380 operation. The flight will depart at 2325hrs, arriving at 0535hrs the next day to Johannesburg.  The return flight will depart Johannesburg at 2220hrs and arrives in Dubai at 0820hrs the next morning. The third daily flight from Johannesburg will help meet high demand with more than 300 available seats each way, and will offer additional flexibility for South African travellers with a new evening departure* for easier connectivity to Europe, the Americas, West Asia and Far East via Dubai. Emirates’ second daily service to Cape Town will depart Dubai at 0910hrs, landing at 1645hrs. It will then depart Cape Town at 1325hrs, …

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Air Arabia Egypt launches new route between Alexandria and Medinah

Air Arabia Egypt has announced the launch of its new direct flights from Alexandria to the city of Medinah in Saudi Arabia. The new direct flights, commencing on October 31, 2022, will connect Borg Al Arab Airport and Prince Mohammad Bin Abdulaziz International Airport. Schedule to Medinah, effective October 31, 2022 (all times local): Flight     Departure           Time      Arrival   Time      Aircraft Frequency E5 432   Alexandria          04:15     Medinah              07:10     Airbus A320        Mon, Wed E5 433 Medinah              08:00     Alexandria          09:20     Airbus A320        Mon, Wed   Adel Al Ali, Group Chief Executive Officer, Air Arabia: “We are glad to add Medinah to our growing network from Egypt, offering our travelers with direct connectivity between both cities. We are confident that the new service will further contribute to the overall travel and tourism sector of Egypt and Saudi Arabia through providing an affordable and value-driven travel option to passengers traveling between the two countries”. The latest route to Medinah marks the tenth city that Air Arabia Egypt flies to in the Kingdom of Saudi Arabia, after Riyadh, Jeddah, Dammam, Tabuk, Taif, Al Jouf, Hail, Abha and Gassim. Air Arabia operates a modern fleet of Airbus A320 and A321 neo-LR aircraft, providing added comfort with one of the most generous seat-pitch of any economy cabin. Air Arabia also offers an innovative and generous loyalty program “Air Rewards” through which passengers can earn, transfer, and spend points. Besides, passengers can enjoy a variety of snacks and meals at affordable prices from Air Arabia onboard “SkyCafe”. Customers can now book their direct flights between Alexandria and Medinah by visiting Air Arabia’s website, calling the call centre or through travel agencies.  

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SAUDIA, SDAIA AND SCAI team up to harness the power of AI for seamless customer experience

Saudi Arabian Airlines (SAUDIA), the Kingdom’s national flag carrier, has signed a Memorandum of Understanding (MoU) with the Saudi Data and Artificial Intelligence Authority (SDAIA) and the Saudi Company for Artificial Intelligence (SCAI) to utilize Digitalization and Artificial Intelligence (D&AI) solutions and cement the Kingdom’s global leadership in the field. The signing took place in the Global AI Summit, which was held at King Abdulaziz Conference Center in Riyadh from 13 – 15 September under the patronage of His Royal Highness Crown Prince Mohammed bin Salman, Chairman of SDAIA. Under the terms of the MoU, the three parties will establish a joint framework for utilizing the latest AI and emerging technologies to enhance customer experiences. In addition to exploring ways to collaborate on developing and deploying AI applications. The three parties have agreed to utilize advanced technology and natural language processing across SAUDIA’s customer care and digital channels. Dr. Majid Altuwaijri, Chief Executive Officer of the National Center for Artificial Intelligence (NCAI), signed the MoU on behalf of SDAIA, while Eng. Ayman AlRashed, CEO of SCAI, and Dr. Khaled Alhazmi, SAUDIA’s Vice President of Operations and IT Support, signed for their respective companies. “We at SAUDIA are delighted to be joining forces with SDAIA and SCAI on developing and deploying advanced, sophisticated digital products,” said Dr. Alhazmi. “Throughout our digital channels, our never-ending quest to enhance our guests’ experiences has always been digital-first, and we will be working with emerging technologies, AI, and the Internet of Things to take the way we communicate with them to the next level.” Eng. AlRashed, CEO of SCAI, expressed his enthusiasm to be working with the Kingdom’s national flag carrier to enhance its customer …

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Emirates rallies leaders to pave the path for robust growth and recovery

‘Beyond Better, Forward Together’ went way beyond a catchy tagline for Emirates’ Commercial Operations Management Conference, delivering action-packed, high-voltage sessions for more than 300 of its leaders and senior executives based globally and locally. Over two days this week, the audience were taken through an inspirational journey that mapped out Emirates’ solid strategy around fleet, destinations, products, and unimaginable growth – all wrapped around the airline’s hub Dubai. Dinner at the Museum of the Future, Dubai’s latest iconic attraction and a strategic partner of the airline, served as a fitting backdrop for the programme on day one. All of it was topped by an impromptu visit by HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group that brought the attendees to their feet. Invited speakers enlivened the conference with their take on aviation, tourism and the economy. Speakers included: HE Helal Saeed Al-Marri, Director General of Dubai’s Department of Economy and Tourism; Arjun Vir Singh, Partner with Arthur D. Little’s Financial Services Practice; and Nawal K. Taneja, consultant and author with more than five decades of experience in aviation. Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are once again firmly set on the path of a massive growth trajectory in travel, and Emirates is ready and revving up to optimise every opportunity, as is Dubai. This conference was one of our biggest platforms to rally our leaders and senior executives, who are also some of Emirates and Dubai’s biggest brand advocates globally. They’ve now witnessed first-hand the many exciting initiatives rolled out by the airline and the city over the past two years, thanks to strong and visionary leadership. We’re absolutely thrilled with …

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IndiGo commences new direct flights between Mumbai and Ras Al Khaimah, adds 100th destination to 6E network

IndiGo India’s leading carrier has commenced new daily direct flights between Mumbai and Ras Al Khaimah, starting September 22, 2022. Ras Al Khaimah is the 100th overall destination and 11th in Middle East in 6E network. Ras Al Khaimah was also named as Gulf Tourism Capital for the year 2020 and 2021 by Gulf Cooperation Council. The operator and managing body of Ras Al Khaimah International Airport welcomed the arrival of the inaugural IndiGo flight from Mumbai. The aircraft received a ceremonial water cannon salute as it taxied to the terminal to mark the occasion. Chairman of Ras Al Khaimah International Airport Engr. Sheikh Salem Bin Sultan Al Qasimi, Mr. Atanasios Titonis Chief Executive Officer of Ras Al Khaimah International Airport, Mr. Stanislav Bujnovsky, Director – Commercial & Business Development, welcomed Mr. Pieter Elbers, Chief Executive Officer, IndiGo who travelled in the inaugural flight to Ras Al Khaimah. Mr. Pieter Elbers, Chief Executive Officer, IndiGo said, “We are very pleased to commence this first direct connection between Mumbai and Ras Al-Khaimah. For IndiGo, this is 100thdestination in 6E network and our fourth Emirate. Ras Al-Khaimah, which is known for its bright agricultural surroundings, is also focused on becoming the regional leader in sustainable tourism, which aligns well with our overall focus on sustainability. In vast and diverse India, IndiGo already serves an unparalleled 74 cities and communities throughout the nation. This new route, warmly welcomed by our customers and authorities, further enhances connectivity in the region as envisioned in IndiGo’s strategy.” His Excellency Engr. Sheikh Salem Bin Sultan Al Qasimi, Chairman of The Department of Civil Aviation Ras Al Khaimah & Ras Al Khaimah International Airport said: “It is our …

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