This strategic agreement defines the operational and commercial framework through which Kuwait Airways will procure, deploy, and manage IT solutions offered by Impulse. By leveraging this streamlined procurement pathway, Kuwait Airways will be able to adopt scalable cloud infrastructure, advanced data and analytics capabilities, and application modernization tools aligned with the best global practices. Kuwait Airways Chairman, Captain Abdulmohsen Al-Fagaan, stated during the signing ceremony, “Kuwait Airways is pleased to sign this significant agreement with Impulse as we aim to enhance our digital and technological capabilities across all levels. This initiative is part of the national carrier’s digital transformation journey, that aligns with Kuwait’s Vision 2035.” Al-Fagaan pointed out that the agreement with Impulse ensures the national carrier of the State of Kuwait’s ability to adopt the latest cloud computing technologies efficiently, and securely, in line with the company’s strategic goals to enhance customer experience and increase operational agility. In a significant step towards enhancing its digital transformation journey, Kuwait Airways signed a Master Services Agreement (MSA) with Impulse International for Telecommunications, laying the foundation for adopting the latest IT services and applications within Kuwait Airways’ digital transformation initiative. The signing ceremony was attended by Kuwait Airways Chairman, Captain Abdulmohsen Al-Fagaan, and Impulse Vice Chairman and CEO, Eng. Izzat Abou Amarah, along with various officials representing both companies. Al-Fagaan stated that Impulse is an authorized distributor under the Alliance Framework Agreement (AFA) signed with Google Cloud, making it a key enabler in Kuwait’s cloud computing ecosystem. He explained that the company will provide end-to-end support to Kuwait Airways throughout its cloud journey, starting with solution design and setup, through continuous improvements, to achieving optimization and compliance with standards. Al-Fagaan concluded his …
Read More »Red Sea Global and Riyadh Air launch strategic alliance to elevate Saudi tourism worldwide
Collaboration expands visibility and recognition of both Riyadh Air and The Red Sea’s luxury resorts. The agreement will see the companies supporting one another on brand and marketing activations leading to greater visibility and recognition for each, showcasing The Red Sea as a premier global destination for sustainable luxury, while positioning the Riyadh Air as the preferred choice for travelers coming to the Kingdom and from global destinations around the world. The agreement also paves the way for future cooperation, including improved connectivity to RSG’s world-class destinations. As part of this partnership, Riyadh Air guests will enjoy exclusive offers and packages at The Red Sea resorts. The Memorandum of Understanding (MoU) between the two travel and tourism powerhouses was signed during a ceremony at Red Sea International Airport (RSI), attended by John Pagano, Group CEO of Red Sea Global, and Tony Douglas, CEO of Riyadh Air. “This collaboration with Riyadh Air is first and foremost about storytelling, combining our brands to amplify Saudi Arabia’s emergence as a renowned destination on the world stage. By sharing compelling content and campaigns, we’re not only increasing visibility but creating deeper emotional connections with global audiences. This is just the beginning. Today we welcomed Riyadh Air’s aircraft named Jamila. In the future we look forward to receiving a regular schedule of Riyadh Air flights to our destinations,” said John Pagano, Group CEO of Red Sea Global. Tony Douglas, CEO of Riyadh Air, said: “We’re thrilled to be putting ink to our partnership with Red Sea Global, where the two Saudi brands are creating impact in the travel sector. We’re elevating awareness of both Riyadh Air and The Red Sea and over time, this foundation opens …
Read More »flyadeal announces daily flights to Syria
flyadeal will launch daily non-stop scheduled flights to Syria, effective 1 October 2025. There will be three flights a week from Jeddah to the Syrian capital, Damascus, followed by 2 October launch of four services each week from Riyadh. Tickets are now on sale, bookable via flyadeal’s Mobile App, website www.flyadeal.com and through travel agents. Announcement of the new daily flights split between Saudi Arabia’s two biggest cities, follows the recent lifting of western sanctions on a country impacted by years of civil war. Steven Greenway, flyadeal Chief Executive Officer, said: “With the removal of sanctions on Syria, flyadeal joins many airlines in planning to restore air access to and from a country affected by years of hardship. “We are therefore delighted to announce our new daily Syrian flights will begin in a few weeks’ time on October 1, contributing to the long-term recovery of Syria, the country’s rebuilding efforts and, importantly, the need to reunite friends and families.” flyadeal currently operates domestic and international flights from its three bases in Riyadh, Jeddah and Dammam to over 30 year-round and seasonal destinations in the Middle East, North Africa, Europe and South Asia. By 2030, in line with Saudi Vision 2030, flyadeal expects to triple its network to over 100 destinations and more than 100 aircraft. flyadeal operates a fleet of 40 Airbus A320 aircraft, each configured with 186 all-Economy Class seats.
Read More »Air India Express brings Onam Sadya to the skies for UAE–Kerala travellers
Air India Express is celebrating Onam with a festive touch in the skies, introducing a specially curated ‘Gourmair’ Onam Sadya for guests travelling on international flights from the UAE to Kerala and Mangaluru between 24 August and 6 September. The traditional feast, presented in a custom Kasavu-inspired box, can be pre-booked via the airline’s website or app for AED 25. With over 525 weekly flights from the UAE to Kerala, the airline enhances the festive travel experience while strengthening its cultural connection with guests. The Onam special meal features a traditional festive spread served on a banana leaf in custom packaging, recreating the essence of the festive feast in the sky. The ‘Gourmair’ sadya is presented in a custom-designed box inspired by Kasavu, Kerala’s timeless golden-bordered textile, a symbol of purity and tradition. The design concept extends the airline’s unique ‘Tales Of India’ initiative, featuring over 50 unique regional patterns and textiles celebrating the rich cultural tapestry of India. Guests can savour Steamed Matta Rice, Nei Parippu, Mixed Vegetable Thoran, Erissery, Avial, Kootu Curry, Sambhar, Injipuli, Mango Pickle, Banana Chips, Shakara Varatti, and the much-loved Payasam for dessert at an all-inclusive price of AED 25. As the largest airline operating between Kerala and the Middle East, Air India Express connects guests to key cities including Abu Dhabi, Al Ain, Dubai, Ras Al Khaimah, and Sharjah with about 525 weekly flights. The airline also offers extensive connectivity between Mangaluru and the Middle East, enabling thousands of guests to fly home for the festivities. In a tribute to Kerala’s timeless elegance, Air India Express as part of its Tales of India initiative has adorned one of its new Boeing aircraft, VT – …
Read More »Emirates will offer all-Premium Economy services on more than 635-weekly flights across its network, for an elevated travel experience with uncompromising comfort and consistency
Emirates has added the latest Premium Economy and Business Class seats on more scheduled services to/from Amman, Mumbai, Muscat and Bahrain. This will provide customers further opportunities to experience the airline’s highly acclaimed onboard products, and a more consistent experience when connecting through Dubai to destinations also served by the airline’s Airbus A350 and retrofitted Boeing 777 and A380 aircraft. Emirates will be layering on more of its next-generation Airbus A350 as well as retrofitted Airbus A380s and Boeing 777s – all featuring Premium Economy – in four cities across the Middle East and West Asia. Emirates’ enhanced A380s, Boeing 777s and latest A350 aircraft will operate on the following schedules: • EK903/904 to/from Amman will operate with a four-class A380 with refreshed interiors, including Premium Economy, from 26 October 2025*. The upcoming retrofitted aircraft upgrade means customers will experience the latest signature products on both daily services. • Mumbai will receive a retrofitted Boeing 777 on EK504/505 starting 26 October* and customers will have the opportunity to experience the latest cabins on 22 weekly flights. • Starting 30 October*, Emirates will offer its signature A350 experience on all 9 weekly flights to Muscat with the deployment of the Airbus A350 on its EK862/863 services on Thursday and Saturday. • Emirates will also introduce an additional retrofitted Boeing 777 to Bahrain on its EK833/834 services every Thursday from 4 December*. Once deployed, Bahrain will be exclusively served with aircraft kitted with signature cabins, including Premium Economy and refreshed Business Class. These deployments boost the airline’s Premium Economy cabin offering on more than 635-weekly flights across its network. By winter, the airline will serve 68 cities with aircraft fitted with its …
Read More »flynas resumes direct flights between Jeddah and Kuwait starting 1st November
flynas will be resuming direct flights between Jeddah and Kuwait as of the first of November, to further expand its network in line with its growth and expansion plan and in alignment with national objectives in the aviation and tourism sectors. Effective November 1st, flynas will start operating three weekly flights between Kuwait International Airport and King Abdulaziz International Airport in Jeddah. This new route will increase flynas’ flights between Saudi Arabia and Kuwait to 10 flights per week, as the company operates one flight daily between Riyadh and Kuwait, in line with flynas growth and expansion plan, launched under the title “We Connect the World to the Kingdom”, in parallel with the objectives of the National Civil Aviation Strategy to enable national air carriers to contribute to connecting KSA with 250 International destinations and to accommodate 330 million passengers and to host 150 million tourists yearly by 2030, and with the objectives of the Pilgrims Experience Program (PEP) to facilitate access to the Two Holy Mosques. Resuming flynas flights is set to boost business and tourism travel between the two sister countries and support the national objectives in the tourism and aviation sectors in line with Vision 2030. flynas, the leading low-cost airline in the world and the best LCC in the Middle East, and the first airline listed on the Saudi Exchange (Tadawul) operates 139 routes to more than 70 domestic and international destinations in 30 countries with more than 2000 weekly flights and has flown more than 80 million passengers since its launch in 2007, with the aim to reach 165 domestic and international destinations within its growth and expansion plan, and in line with the objectives …
Read More »Kuwait Airways and stc sign joint cooperation protocol to enhance digital services
Kuwait Airways and Kuwait Telecommunications Company ‘stc’ have signed a joint cooperation protocol which aims to strengthen cooperation between the two entities in developing both the telecommunication and aviation sectors, providing integrated, and innovative services that serve mutual interests and enhance the customer experience. Kuwait Airways Chairman, Captain Abdulmohsen Salem Al-Fagaan stated, “Kuwait Airways is pleased to host the signing ceremony of a joint cooperation protocol with Kuwait Telecommunications Company- stc, one of the largest mobile network operators in the State of Kuwait. This cooperation reflects our ongoing commitment to reinforcing Kuwait Airways’ pivotal role in fostering strong relations with the public and private sectors, in the service of our beloved country, Kuwait.” Al-Fagaan added, “This protocol between Kuwait Airways and stc comes within the framework of expanding our cooperation to new horizons and levels, enhancing the achievement of shared goals, and fostering the exchange of expertise across various fields, such as technology, air transport, communications and others. This collaboration serves the mutual interests of both parties and contributes to the development of our national economy.” Captain Al-Fagaan expressed his deep appreciation for the prominent role played by Kuwait Telecommunications Company- stc in providing telecommunications, internet services, and technology solutions to both individuals and companies. He also highlighted stc’s contribution to the development of the country’s digital infrastructure and its commitment to providing innovative services to customers. Al-Fagaan concluded his statement by emphasizing that this protocol represents a fruitful and important agreement that contributes significantly to achieving the desired objectives through successful partnerships. He also commended stc’s notable efforts in fostering distinguished and productive relationships across both public and private sectors, and its vital role as a key driver and …
Read More »Saudi Arabia opens doors to foreign private aviation: GACA grants VistaJet domestic operating rights
The General Authority of Civil Aviation (GACA) has granted VistaJet the Foreign Operator Certificate, making it the first international private aviation company authorized to operate on-demand domestic flights within Saudi Arabia. This milestone reflects the Kingdom’s strategy to expand its aviation ecosystem and unlock new opportunities in luxury tourism and high-end business travel. With VistaJet now cleared to operate locally, travellers—particularly affluent tourists, corporate leaders, and investors—will gain seamless access to Saudi Arabia’s diverse destinations, from Riyadh and Jeddah to emerging cultural and leisure hubs such as AlUla and the Red Sea. GACA emphasized that the decision will boost competition, enhance service quality, and attract investment in private aviation. It also aligns with the National Transport and Logistics Strategy, which aims to transform the Kingdom into a leading aviation hub by 2030, connecting three continents. Awad bin Attallah Al Sulami, GACA’s EVP for Economic Policies and Logistics Services, highlighted that private aviation is a “vital enabler for both business and tourism,” playing a central role in the Kingdom’s wider Vision 2030 objectives. VistaJet’s entry into the domestic market reinforces Saudi Arabia’s positioning as a premium tourism and investment destination, ensuring global travelers can access world-class connectivity and bespoke travel experiences within the Kingdom.
Read More »Kuwait Airways strengthens partnerships to enhance customer experience
Kuwait Airways Chairman, Captain Abdulmohsen Salem Al-Fagaan, announced a strategic drive to elevate the national carrier’s customer experience through innovative partnerships. Over the past year, the airline signed a landmark agreement with Saudi Railways Company (SAR), enabling passengers to book Haramain High-Speed Railway tickets directly with the airline. It also launched a diploma program in aviation sciences with the Public Authority for Applied Education and Training to build future talent. Strengthened alliances with Saudia, Amadeus, and FlexFlight further expand travel options, digital solutions, and seamless connectivity for passengers.
Read More »SalamAir expands global sales reach through dual partnership with Hahnair
SalamAir announced a strategic expansion of its global distribution reach through a new dual partnership with Hahnair. This collaboration will make SalamAir flights even more accessible to travel agents and passengers across 190 markets. Through Hahnair’s interline products, SalamAir’s flights are now available for ticketing under the airline’s own OV code in the Sabre Global Distribution System (GDS), as well as under Hahnair Technologies’ X1 code in major GDSs. This dual access enables travel agents to conveniently book and issue tickets on SalamAir through standard reservation and ticketing procedures in Sabre GDS. “Partnering with Hahnair significantly strengthens our commercial distribution strategy, enabling us to tap into new sales channels and reach travel agents in 190 markets”, said Steven Allen, Chief Commercial Officer of SalamAir. “By expanding our booking and ticketing accessibility, we are creating more opportunities to drive sales, grow our international footprint, and position SalamAir competitively in key markets.” With this partnership, SalamAir continues to advance its mission of making air travel more accessible, affordable, and reliable for passengers worldwide. By combining an expanding network, a modern fuel-efficient fleet, and strong global distribution capabilities, the airline is well-positioned to capture new market opportunities, support Oman’s connectivity, and deliver greater value to its customers and trade partners.
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