Category Archives: Aviation

Emirates announced plans to debut newly retrofitted Boeing 777s featuring its latest Business Class and Premium Economy cabins to Kuwait and Dammam, Saudi Arabia, as more aircraft sporting refreshed cabins roll out into scheduled service. The airline aims to offer customers traveling on short flights more opportunities to experience its latest-generation products, in addition to raising the bar for premium travel, with Kuwait and Dammam becoming the second and third cities in the GCC to be served by the refurbished Emirates Boeing 777s. Emirates’ enhanced Boeing 777s with the airline’s signature Premium Economy and next generation Business Class will operate as follows:Kuwait: The retrofitted Emirates Boeing 777 will operate on EK855 and 856 from 27 October. Dammam: The refurbished Emirates Boeing 777 will operate on the daily EK823 and EK824 as well as the EK 821 and EK 822 from 22 November*. Dammam becomes the second destination in the Kingdom of Saudi Arabia to be served with the retrofitted Emirates Boeing 777. The Emirates Boeing 777 entered refurbishment in early July, and so far, six aircraft have fully rolled out into service, flying to Geneva, Zurich, Brussels, Haneda and Riyadh. The four-class configuration features 24 Premium Economy seats set in a 2-4-2 abreast layout. The 19.5-inch-wide cream leather seats consist of a 38-inch pitch, reclining 8 inches to stretch and relax, in addition to 6-way adjustable headrests. The new Emirates Boeing 777 Business Class is inspired by the fresh, open and contemporary design elements of Emirates’ iconic A380 experience, featuring soft leather cream seats accented with champagne trim, lighter wood panelling, a mini-bar, and other technology touches that deliver an elegant and engaging experience. Emirates will offer 38 seats in a 1-2-1 …

The inaugural Aviation Future Week (AFW), organised by Emirates Airline and the Museum of the Future, commenced bringing together global aviation leaders, industry experts, and innovators to discuss the future of the industry. The event provided a high-powered platform to explore how the future of aviation is being shaped around the passenger experience. It also spotlights innovative solutions to global operational challenges in the industry by leveraging emerging technologies, including artificial intelligence (AI). Speaking on the occasion of the event, His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group said: “Dubai has a thriving aviation and tech ecosystem, which creates the ideal environment to nurture innovation in aviation, particularly through emerging technologies like AI. Aviation Future Week addresses vital issues including the enormous impact of aviation on global mobility and prosperity, and the critical role of technology in mitigating industry challenges. The insightful discussions, diverse perspectives and viable use cases over the next three days will serve as a springboard for envisioning a better future for the industry.” The first day of the event was attended by prominent leaders in the aerospace industry. The gathering of the industry’s elite underscored the event’s role as a key platform for innovation and strategic partnerships. In a fireside chat on, ‘How Dubai is Setting Future Trends in Aviation and Logistics’, His Excellency Khalfan Juma Belhoul, CEO of Dubai Future Foundation (DFF), emphasised Dubai’s pivotal role in shaping the future of aviation. HE Belhoul said Dubai has the knowledge, experience and innovation-first mindset to leverage advanced technologies, such as artificial intelligence (AI) and robotics to stay ahead of the wave of disruption coming to the aviation, cargo …

In a smart move, Emirates is now extending its immersive virtual training platform MIRA to the airline’s number one priority – safety. The airline’s nearly 23,000, and rapidly growing, cabin crew team, who are responsible for the safety of millions of travellers every year, will soon be able to complete their recurrent SEP (Safety & Emergency Procedures) training on MIRA. The self-guided virtual training has been designed to meet the requirements of GCAA and other regulatory bodies, while maintaining the integrity and quality of Emirates’ exceptional training programmes. The platform features photorealistic, high-fidelity, fully modelled cabin interiors of the Airbus A380, Boeing 777 and Airbus A350 aircraft, plus emergency slides, tarmac, airbridges and different views of water and land. It will be supported with hyper-realistic audio and images. Multi-player scenarios with avatars playing the part of backup crew members will ensure standard operating procedures are accurately replicated. While Emirates’ iconic cabin crew are renowned for offering the airline’s signature service, their core responsibility is ensuring onboard safety. SEP training on MIRA is designed to complement current methodology and will initially start with two modules – aircraft door operations and fire-fighting – key aspects of onboard safety. Arming and disarming heavy aircraft doors require hands-on skills and experience. If opened incorrectly, the emergency slide could inflate, potentially causing damage to aircraft and airbridges, or lead to injuries. This is why cabin crew are required to complete annual recurrent SEP training. Soon, Emirates cabin crew will be practising door drills virtually to demonstrate and be assessed for their competency in normal and emergency door operations, and standard operating procedures. Firefighting skills are also key in the cabin crew competency arsenal. MIRA will feature …

Travelport and Air India announced that they are accelerating the launch of NDC content and servicing for Travelport-connected agencies. Travelport is the leading distributor for Air India content globally, connecting the airline to its network of travel agencies around the world via the Travelport+ platform. Agencies using Travelport+ will be able to quickly and easily view and compare the airline’s NDC offers alongside traditional content in the fourth quarter of this year. “Globally, Travelport is the leading aggregator of Air India content for travel agencies,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Our partnership is centered around our shared belief that agencies are an essential retailing channel to provide travelers with seamless, personalized experiences for every trip, even after booking. That is why Travelport’s end-to-end NDC solution will empower agencies to directly service Air India bookings, so they can manage changes across NDC and non-NDC content seamlessly.” Travelport’s latest enhancement to the Travelport+ platform, Content Curation Layer (CCL), simplifies the process of accessing retail-ready content and identifying the most relevant options from airlines like Air India. Travelport’s CCL uses artificial intelligence (AI) and machine-learning (ML) to filter through aggregated multi-source content to deliver accurate search results that are standardized, making offers easier to understand and compare. This ensures that agents can then book the best options for their travelers from any source of Air India’s content, based on their unique needs and preferences. “Travelport is one of our preferred technology providers,” said Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India. “Together, we are looking to deliver a solution that makes it easy for agents to access, sell, and service Air India’s content and offers through …

Malaysia Airlines has appointed Almosafer as its exclusive general sales agent (GSA) for the Kingdom of Saudi Arabia. This strategic partnership reaffirms Malaysia Airlines’ expanding presence in the region and strengthens its role in supporting the growing travel demand between the two nations. Through this collaboration, Almosafer will lead all sales and ticketing operations for Malaysia Airlines in Saudi Arabia, leveraging its on-ground expertise and unparalleled digital reach. The partnership will enhance connectivity for travellers, allowing them access to Malaysia Airlines’ world-class services and extensive flight network. In addition to sales, Malaysia Airlines will benefit from Almosafer’s comprehensive offerings, including its destination management company, Discover Saudi, and its Hajj and Umrah tour Operator, Mawasim, alongside Almosafer Business. This partnership aligns with Saudi Vision 2030, which aims to welcome 150 million visitors by the end of the decade, including the recent launch of enhanced Umrah+ packages tailored for Malaysian pilgrims. Almosafer’s role in advancing this vision, coupled with Malaysia Airlines’ premium travel experiences, promises to create a seamless journey for both inbound and outbound travellers. Dersenish Aresandiran, Chief Commercial Officer of Airlines Business from MAG, said: “Malaysia Airlines looks forward to a fruitful partnership with Almosafer as we embark on a journey to strengthen our presence in Saudi Arabia and serve travellers from Saudi Arabia and beyond. By leveraging Almosafer’s local expertise and rich legacy, we are confident that this partnership will enhance the travel experience for Saudi passengers. Our extensive connectivity and premium onboard services will open new opportunities and expand our reach to a broader audience.” Muzzammil Ahussain, Chief Executive Officer of Almosafer, said: “At Almosafer, we constantly strive to offer best-in-class services to our valued customers through strategic …

flynas inaugurated its new lounge at the domestic terminal of King Fahad International Airport in Dammam with a new style, premium facilities, and expanded capacity, within its commitment to enhancing customer experience as well as increasing and diversifying the rewards offered to members of nasmiles, the loyalty program of flynas. Entrance to the new “flynas Lounge” will be free for the holders of the “Prime” membership in the loyalty program “Nasmiles,”. Representatives from flynas and Dammam Airports Company (DACO) attended the inauguration ceremony of the new lounge, which has been equipped with modern and comfortable furniture in a way that provides privacy for travelers before their flights and guarantees them calm and relaxation. The lounge will be available to passengers on flynas flights 24 hours a day, seven days a week. Guests can enjoy free wireless internet in the lounge, in addition to cold and hot food and drinks. The leading LCC is always keen to enhance the experience of its passengers by raising the quality of services and products provided to them. In addition to flynas lounges at King Khalid International Airport in Riyadh, King Abdulaziz International Airport in Jeddah, and King Fahd International Airport in Dammam, Nasmiles Prime members are able to access 18 more Hayyak lounges in different airports around the Kingdom. flynas connects more than 70 domestic and international destinations with more than 1500 weekly flights and has flown more than 80 million passengers since its launch in 2007, with the aim to reach 165 domestic and international destinations, in line with the objectives of the Vision 2030.

Etihad Airways is boosting its weekly flights between Abu Dhabi and Jaipur to ten a week from 15 December, 2024. The announcement, coming less than four months after the airline began serving the Rajasthan city, underlines the popularity of the route. Arik De, Chief Revenue and Commercial Officer at Etihad, said: “We’ve seen sensational demand for this service, and in response, we are giving even more love to India by increasing our weekly flights, providing the frequency and convenient timings our guests desire. This expansion gives Indian travellers easy access to both Abu Dhabi and Dubai, while offering smooth connections to our global network, all with the promise of an exceptional flying experience.” Guests flying from Jaipur to the United States can take advantage of the US Customs and Border Protection (CBP) facility at Abu Dhabi, streamlining the immigration process and ensuring a hassle-free journey. The increase in the Jaipur frequency further highlights Etihad’s deepening commitment to the Indian market where the airline has increased its capacity by more than a third over the past 12 months, and recently celebrated the 20th anniversary of its first service to the subcontinent. The flights will be operated with aircraft from the Airbus A320 family, offering Etihad’s award-winning service to guests in both Business and Economy cabins, convenient flight timings to the UAE’s capital city and seamless connections to destinations across the airline’s growing global network. Etihad’s complimentary stopover programme further enhances connectivity by allowing travellers to extend their layovers into memorable stays with up to two free nights at premium hotels in Abu Dhabi, highlighting the city’s growing appeal as a must-visit destination. Flights to and from Jaipur can be booked on …

Qatar Executive and Qatar Airways Privilege Club announced a new partnership that will bring exclusive benefits to loyalty members. Propelling innovation in the loyalty and private charter industry, Qatar Airways’ Privilege Club members and Qatar Executive clients will have an opportunity to collect and spend Avios when flying on Qatar Executive chartered flights, including the G700, G650ER, Global 5000 and Airbus A319CJ. By simply booking directly with Qatar Executive, loyalty members can collect four Avios for every one USD spent. Members will also be able to redeem their Avios in full or through Cash + Avios for Qatar Executive flights. The partnership brings exclusive benefits for first time bookings. Privilege Club members flying Qatar Executive will be entitled to receive four complementary tier upgrades, which includes one Platinum and three Gold tiers which can be offered to individuals of their choice. Qatar Airways Senior Vice President Loyalty, Mr. Thomas Vadakedath said: “As Privilege Club continues to augment the loyalty programme with exclusive experiences for our members, we are proud to collaborate with Qatar Executive. Members who prefer flying in the comfort of private charters can now collect Avios when making their bookings with Qatar Executive. Furthermore, members can now also choose to experience the luxury of Qatar Executive by paying for their flight, either in full or part with Avios. We look forward to seeing our members benefit from this fruitful collaboration.” Qatar Executive Vice President Commercial, Mr. Trevor Esling, said: “As we continue to set the standard for business aviation, our partnership with Qatar Airways Privilege Club further enhances the exclusive benefits we offer to our clientele. The programme aims to reward our loyal passengers, while creating further synergies within the …

Riyadh Air has entered into a strategic agreement with Sabre Corporation where the airline will adopt comprehensive SabreMosaic Offer Optimization technology that provides the intelligence to enable the airline’s ambition to be the first carrier to operate on offer- and order-based technology across the entire retail spectrum from its first day of operations in 2025. With a bold vision to create personalized offers across a broad range of customer touchpoints, Sabre and Riyadh Air are co-innovating in the realm of offer optimization to create industry-first technologies to fuel the future of airline retailing. Powered by Sabre Travel AITM and utilizing Google’s Artificial Intelligence (AI) and Machine Learning (ML) toolkit, this innovative approach enhances offer construction with smart customer segmentation and intelligent bundling – enabling Riyadh Air to unlock value and benefits from effective offer optimization capabilities. As it begins operations in a highly competitive regional environment, Riyadh Air will deploy SabreMosaic Air Price IQ, Ancillary IQ, Bundle IQ, and Upgrade IQ to generate and manage dynamic offers. Riyadh Air will also deploy SabreMosaic Continuous Revenue Optimizer for true continuous pricing, making it the first airline in the world to operate without traditional fare filing and booking classes in the direct channel. This revolutionary technology enables Riyadh Air to offer diverse and customized travel options, delivering tailored experiences to customers while optimizing revenue. “We are excited to partner with Riyadh Air as they become the first airline to operate entirely on offer- and order-based technology,” said Darren Rickey, Senior Vice President, Global Airline Sales and Account Management, Sabre Travel Solutions. “Riyadh Air’s forward-thinking approach and vision to be a digital-first airline align seamlessly with Sabre’s commitment to leading the transformation of airline …

Qatar Tourism held a special event to showcase the tourism roadmap, in the presence of His Excellency Sheikh Mohammed bin Abdulrahman bin Jassim Al Thani, Prime Minister and Minister of Foreign Affairs, along with a group of prominent partners and officials in the tourism industry in Qatar. The event began with an honorary speech by His Excellency Mr. Saad bin Ali Al Kharji, President of Qatar Tourism and Chairman of Visit Qatar, during which he stressed the importance of the tourism industry as a key pillar of Qatar’s strategy to diversify the national economy and support the country’s sustainable development. His Excellency pointed out that Qatar Tourism pursues a modern vision and an advanced strategy through which it seeks to enhance the competitiveness of the tourism sector, encourage investment in the development of the infrastructure it requires, and provide an enabling environment that ensures its prosperity and contribution to supporting sustainable development and diversifying the resources of the national economy, in line with the Qatar National Vision 2030 and its four pillars. He added that Qatar Tourism is working to make room for the private sector and overcome all obstacles that may prevent countries from activating its role in stimulating tourism activity, allowing it to contribute more to achieving our national ambitions for developing the tourism sector and consolidating Qatar’s position as a leading global tourism destination. This was followed by an opening speech by Eng. Abdulaziz Ali Al Mawlawi, CEO of Visit Qatar, in which he highlighted the vital role played by Visit Qatar in marketing the destination, promoting leisure and business events, and efforts in developing tourist attractions, and diversifying Qatar’s event calendar, with the aim of strengthening …