flydubai and Batik Air Malaysia announced an interline agreement that will offer flydubai passengers access to more than 40 destinations across Batik Air’s network via Kuala Lumpur International Airport (KUL). The interline agreement will offer passengers seamless connectivity between the UAE, Malaysia and beyond as they explore new routes on the carriers’ combined networks, offering the convenience of a single booking and through-checked baggage. flydubai customers will have the opportunity to explore more than 40 destinations across Southeast Asia on the Batik Air network including Hanoi, Hong Kong, Jakarta, Osaka and Sydney. In addition, Batik Air passengers will have the opportunity to travel conveniently to 38 destinations on flydubai’s growing network across Africa, Central Asia, the Caucasus, Central and Southeast Europe as well as the GCC and the Middle East. This includes unique destinations such as Entebbe, Istanbul, Milan-Bergamo, Prague and Zagreb. Commenting on the interline agreement, Ghaith Al Ghaith, Chief Executive Officer at flydubai, said: “we are pleased to add Batik Air to our growing list of partners, offering their passengers a smooth travel experience on a young and modern fleet, with our great service and enhanced cabin interior, as they explore our growing network. We look forward to offering our passengers more opportunities to explore Southeast Asia and beyond and we remain committed to creating free flows of trade and tourism and supporting Dubai’s position as a thriving aviation hub.” Batik Air Chief Executive Officer, Datuk Chandran Rama Muthy said that this agreement marks a significant step forward in expanding travel possibilities for valued passengers. “By bringing together the networks of Batik Air and flydubai, we’re not only making it easier for travellers to connect with …
Read More »Travelport and ANA Strengthen Relationship with NDC Multi-Source Content Agreement
Travelport and All Nippon Airways (ANA) have signed a multi-source content distribution agreement that includes New Distribution Capability (NDC) content and servicing. Named a ‘Friendly Partner’ of ANA, Travelport is the first global distribution system (GDS) to confirm an NDC distribution agreement with the airline. Travelport and ANA are actively collaborating to make ANA’s NDC content available via Travelport+, targeting mid-year 2025. “Travelport has been a valued partner of ANA for many years as a result of our productive collaboration that enhances our modern retailing approach so we can provide exceptional experiences for our travelers,” said Keiji Omae, Executive Vice President of Customer Experience at ANA. “As we advance our NDC strategy, I am confident that Travelport can play a crucial role in helping us expand our reach and simplify the booking and servicing process as agents and travelers shop for our best offers.” Travelport and ANA have deepened their long-standing relationship to ensure that Travelport-connected agencies will continue to have simplified access to ANA’s wide range product offerings, including ancillary services. Travelport+ is the only modern retailing platform built for travel agencies. To date, thousands of travel agencies in more than 178 countries can easily search, sell and service multi-source content, including NDC, using Travelport’s APIs, Smartpoint Cloud and Smartpoint desktop agency point-of-sale solutions. “This pivotal agreement confirms that agencies using Travelport+ will be able to access relevant, personalized, and enriched multi-source content from ANA, which means travelers are presented with more choice among ANA’s best offers and fares,” said Damian Hickey, Global Head of Air Partners at Travelport. “As ANA’s friendly partner, we are dedicated to delivering ANA’s content to our agency customers in a retail-ready way so …
Read More »Emirates to back DP World Tour, extending partnership until 2031
Emirates and the DP World Tour have inked an agreement for the airline to extend its status as the Official Airline and Marketing Partner of the leading professional golf Tour until the end of 2031. The airline currently supports an international roster of DP World Tour tournaments that cut across continents and culminate in the prestigious DP World Tour Championship, one of golf’s ultimate prizes, in its home of Dubai. His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group said: “We’re proud of our deep roots in golf, and of our role in boosting Dubai’s place as one of the world’s most sought-after destinations for top players and golfing enthusiasts with its world-class courses. Emirates’ continued investment in the DP World Tour will enable us to maintain our long-standing connection with golf fans across Europe, the US, Asia, Africa and Australia, and of course in our home of Dubai, where golf’s greatest names vie for the prestigious Race to Dubai title.” Guy Kinnings, Chief Executive Officer of the DP World Tour, added: “Emirates are one of our longest serving partners and I’m delighted that they have decided to extend our relationship until the end of the 2031 season. They are extremely experienced in the sports sponsorship landscape and this long-term agreement is strong validation of the ongoing strength of our partnership platform as golf’s global Tour. As an airline that connects the world, we continue to build campaigns that resonate with Emirates’ global customer base.” During the multi-year partnership, Emirates will continue to benefit from highly visible branding throughout the season. In addition, Emirates will enjoy marketing opportunities across the Tour’s media and …
Read More »Etihad Airways enhances digital experience with new customer-focused features
Etihad Airways has enhanced its digital platforms with new features that make travel easier and more personalised for guests. The improvements to etihad.com and the Etihad Airways mobile app introduce new market-specific payment options, expanded self-service capabilities, and enhanced loyalty programme features. Guests can now pay using local payment methods across key markets including India and Europe, easily modify their bookings through the improved self-service options, and seamlessly redeem Etihad Guest miles for flights and upgrades. The enhanced platforms also offer a more intuitive booking process with features such as calendar-based fare searches and local language options. In the Indian market specifically, customers benefit from Hindi language support, locally preferred payment options, and an innovative fare calendar that makes finding the best travel deals easier. These market-specific improvements reflect Etihad’s commitment to meeting the distinct needs of its global customer base. Looking ahead, Etihad Airways is focused on further enhancing the customer experience, with upcoming improvements to the check-in process and more accurate, timely travel updates. These changes will make the entire travel journey, from booking to arrival, even more seamless for guests. Frank Meyer, Chief Digital Officer at Etihad Airways, said: “Our commitment to digital innovation is unwavering. By consistently refining our digital touchpoints, we’ve been able to rapidly implement enhancements that directly benefit our customers. This agile approach allows us to stay at the forefront of the competitive airline industry and consistently exceed passenger expectations.” Arik De, Chief Revenue and Commercial Officer at Etihad Airways, added: “The growth in our digital channels has been remarkable, with online direct sales increasing significantly across our key markets. The close collaboration between our Commercial and Digital Technology teams has enabled us to …
Read More »Emirates expands premium services in Saudi Arabia with launch of Chauffeur-Drive Service for First and Business Class passengers in Riyadh
Emirates has introduced Chauffeur-Drive Services (CDS) in Riyadh, further elevating the travel experience for discerning premium passengers arriving at and departing from King Khalid International Airport. Emirates customers travelling in First and Business Class will enjoy a stress-free, comfortable journey with a door-to-door experience that reflects the airline’s exceptional onboard experience and premium services. First and Business Class customers can request for CDS on any of the airline’s three daily flights to and from Riyadh. The exclusive service is complimentary for customers within a 100-kilometre radius of the airport. Excess Mileage will apply for areas beyond the served radius*. Emirates Chauffeur-Drive Services are currently offered in over 70 cities within the Emirates’ network. Emirates’ Chauffeur-Drive service can be booked through Manage My Booking option on www.emirates.com or Emirates’ call centres as well as through travel agents. Bringing a new level of comfort and luxury to Saudi Arabia. Emirates’ recent investments in its operations to the Kingdom underpin the airline’s commitment to bringing a new, heightened level of service and hospitality, both in the air and on the ground, for customers flying to and from one of Emirates’ most important markets globally.This includes a new dedicated lounge at King Abdulaziz International Airport in Jeddah. The US$5.4 million, 900-square-metre lounge located in the airport’s newest Terminal 1 welcomes 190 guests at any one time, with seating tailored to the needs of business and leisure travellers. In early October, Riyadh became Emirates’ first GCC destination to welcome the airline’s refurbished Boeing 777, offering passengers an all-new Business Class cabin and highly acclaimed Premium Economy seats. The four-class Emirates Boeing 777 offers 24 Premium Economy seats, giving customers the opportunity to treat themselves to a more spacious seat …
Read More »Turkish Airlines increased its passenger capacity by 5.4% in the third quarter of 2024, carrying 24.5 million passengers and recording a Profit from Main Operations of 1.3 billion USD
Despite ongoing global geopolitical tensions, bottlenecks in aircraft production, and engine problems, Turkish Airlines continued its growth uninterruptedly thanks to its agility and extensive flight network, increasing passenger capacity by 5.4% in the third quarter of 2024. In the July-September period of 2024, Turkish Airlines’ total revenues increased by 4.9% year-on-year to 6.6 billion USD, even with the high base effect from the same period in 2023. Passenger revenues, which accounted for 84% of the total, increased to 5.6 billion USD driven by the strong contribution from the Far East region. At the same time, our Incorporation’s third-quarter cargo revenues rose by 47% year-on-year to 911 million USD. Turkish Cargo increased the amount of cargo transported by 16.8% compared to the same period in 2023 and became the world’s third-largest air cargo carrier in September, with a market share of 5.7%, according to data published by the International Air Transport Association (IATA). Due to competitive pressure on passenger unit revenues along with the negative impacts of global inflationary environment and engine problems on costs, Profit from Main Operations recorded as 1.3 billion USD in the third quarter of 2024. Our Incorporation’s EBITDAR amounted to 2.3 billion USD and EBITDAR margin stood at 35.2%, exceeding both its historical average and peers. Financial income generated through Turkish Airlines’ effective and dynamic portfolio management also played a key role in supporting net profit. Aiming to expand its fleet to 800 aircraft by 2033 as part of its 100th Anniversary Strategy, Turkish Airlines increased its number of aircraft by 9% in the first nine months of the year to 467 in spite of bottlenecks in aircraft production. As a part of its diversification strategy …
Read More »Air India advances partnership with Sabre with launch of NDC content
Sabre Corporation announced a major milestone in air travel distribution for India, with the launch of New Distribution Capability (NDC) content for Air India, the country’s flagship airline. As part of Air India’s strategic modernization efforts, the introduction of NDC offers through Sabre will enhance the way Sabre-connected travel agents shop, book and service Air India reservations. Sabre’s NDC capabilities, a core component of its multi-source content platform, will provide agencies with rich content and real-time offers from Air India, ultimately, giving travelers greater transparency, choice, and flexibility. Nipun Aggarwal, Chief Commercial Officer, Air India, said: “At Air India, our aim is to deliver superior customer service through innovative technologies. By continuing to enhance our partnership with Sabre, we’re able to advance our NDC journey to meet the evolving needs of travel agencies and passengers, providing an enhanced experience.” Sabre and Air India already have an agreement in place to distribute Air India’s traditional content, both in India and globally. With the launch of NDC offers through Sabre, Air India aims to further optimize its distribution strategy, providing travel agencies with a broader range of real-time offers. By using Sabre’s technology, the airline will be able to offer a more streamlined, efficient shopping experience that meets the dynamic needs of the modern traveller. “We’re energized to extend our collaboration with Air India by launching their NDC content and helping to enhance their distribution capabilities,” said Kathy Morgan, Senior Vice President of Product Management, Distribution Experience, Sabre Travel Solutions. “India is a key market for Sabre and for the travel industry overall as it fuels increased demand for travel. It’s important that the airline can distribute its NDC content easily to …
Read More »DCT Abu Dhabi announced as official destination partner for Air Expo 2024
The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) will be the official destination partner for the Air Expo 2024, set to take place from 19-21 November at the Abu Dhabi National Exhibition Centre (ADNEC), underscoring the emirate’s prominence as a key facilitator of diverse, high-level MICE events in the region. Abu Dhabi Air Expo is one of the most successful aviation exhibitions within the region. Alternating with Dubai Airshow, the exhibition is designed for professionals and offers visitors a wide and representative range of the ever-growing aviation industry. Air Expo 2024 will bring together over 20,000 aviation professionals, industry leaders, and enthusiasts from around the globe, showcasing cutting-edge technologies and advancements in the dynamic aviation and aerospace sectors. It will also feature keynote addresses from thought leaders, and a special focus on the future of aviation through the Advanced Air Mobility segment, which explores the latest innovations in urban air transport, drone technologies, and sustainable aviation solutions. Mubarak Al Shamsi, Director of the Abu Dhabi Convention & Exhibition Bureau ADCEB, said: “We are proud to partner with Air Expo 2024, offering a premier platform for innovation, knowledge exchange, and development in this exciting sector. As we welcome enthusiasts and experts from around the globe, we aim for the event to further showcase Abu Dhabi’s unmatched destination offering and its vast potential as a world-class host for large-scale MICE events, delivering success and value for all involved.” As the Official Destination Partner, DCT Abu Dhabi will strengthen collaborations with key partners while advancing the emirate’s status as a global destination for business events, tourism, and investment. Through its partnership with Air Expo 2024, DCT Abu Dhabi will showcase …
Read More »Oman Air expands Moscow service for winter with up to six weekly flights
Oman Air is expanding its Moscow service for the winter, enhancing connectivity between Muscat and the Russian capital. The expansion is among several enhancements to Oman Air’s winter schedule as it continues to cater to its guests’ travel preferences, while offering more choice and convenience, whether for business or leisure. From 1 December with five weekly flights and to six weekly flights from 25 December to 29 March 2025. Outbound flights will depart from Muscat at 15:25 and arrive in Moscow at 21:00, while return flights will depart from Moscow at 22:20 and arrive in Muscat at 05:40. “We are excited to offer greater flexibility and connectivity with increased flights to Moscow, a key destination on our winter schedule. The route will now be served by our B737 aircraft, an adjustment which both allows us to effectively and sustainably expand our services, while navigating constraints in relation to the operational environment,” said Mike Rutter, Oman Air’s Chief Commercial Officer. “We continue to look into increasing capacity across our network to cater to seasonal demand, underscoring our commitment to providing enhanced travel choices and a superior travel experience for our guests.” With historic landmarks, festive events and a huge variety of snow-based activities, Moscow is the ultimate winter destination. Guests can choose to fly in either Business and Economy Class, enjoying spacious seats, world class dining, and warm, attentive service. Guests travelling to Moscow should ensure they are aware of official requirements to enter or transit through the country. Flights can be booked through Oman Air’s website, mobile app, or preferred travel agents. For more information, please visit www.omanair.com
Read More »Emirates returns to Edinburgh with a daily service
Emirates touched down in the Scottish capital for the first time since 2020. Edinburgh is Emirates’ eighth destination in the UK. The daily service will complement the airline’s current A380 daily flight to Glasgow – offering customers 14 weekly flights to/from the country. Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said: “The UK is one of our most important markets, and we’re proud to reinstate our footprint in Scotland – a country that’s loved by visitors from around the world. Scottish customers can look forward to an elevated travel experience onboard, initially with our Boeing 777 ahead of our highly anticipated A350 arrival. With 14 weekly flights to and from the country – passengers can now easily connect to popular long-haul destinations such as Thailand, Australia, and of course, the vibrant city of Dubai.The Emirates Boeing 777 was welcomed by the celebrated Royal Edinburgh Military Tattoo, captivating passengers with an extraordinary display of musical prowess on the ground. The ample cargo capacity will also help support more industries across Scotland – offering more efficient and reliable transport solutions for businesses across the region to access international markets more quickly to meet demand. We’re excited to be back in Scotland’s capital and look forward to welcoming our passengers back onboard.” Gordon Dewar, Chief Executive of Edinburgh Airport said: “We are thrilled to be welcoming Emirates back to Edinburgh to resume that direct connection between Scotland’s capital and one of the world’s most sought out destinations in Dubai. Direct connectivity to Dubai is something that will be welcomed by both business and leisure passengers, while the onward connections through the vast Emirates network also opens up a plethora of opportunities for …
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