Category Archives: Aviation

Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2019 Baggage IT Insights – officially launched at an event in Abu Dhabi International Airport – shows that where tracking is done at check-in and loading onto the aircraft, the rate of improvement is as high as 66%. These results come as the record drop in the baggage mishandling rate achieved globally over the past decade plateaus, with the rate steady at around 5.7 bags per thousand passengers over the past three years. In 2018, the rate was 5.69 per thousand passengers. Over the past year, an increasing number of airlines and airports have started to introduce tracking at key points in the journey – check-in, loading onto the aircraft, transfers and arrival – to improve baggage management and further reduce the chances of a bag being mishandled. SITA’s research provides the first glimpse of the success of this tracking. It reveals that where bags were being tracked when loaded onto the aircraft, the rate of improvement ranged between 38% and 66% depending on the level of tracking introduced. Peter Drummond, Director of Baggage at SITA, said, “While the mishandling rate has started to plateau over the past few years, this comes against a continued growth in passenger numbers and their bags. In 2018, 4.36 billion travellers checked in more than 4.27 billion bags. More bags makes things more challenging. Everyone across the industry needs to look beyond the process and technology improvements made in the past decade and adopt the latest technology such as tracking to make the next big cut in the rate of mishandled …

Dubai-based flydubai announced the start of flights to Sochi, Russia. Flights between Dubai and Sochi will operate twice a week, on Mondays and Fridays, starting from  June 7, 2019. flydubai will be the first carrier to offer direct flights on this route from the UAE and the GCC. Commenting on the occasion, Ghaith Al Ghaith, Chief Executive Officer of flydubai, said, “Russia is an important market for flydubai and we are pleased to announce the new direct flights to Sochi which will support the growing flow of travel, trade and tourism between the two countries.” flydubai has been operating in the Russian market since 2010 and offers passengers from the UAE and the combined flydubai and Emirates network, easier access to Moscow and other major Russian cities like Yekaterinburg. Jeyhun Efendi, Senior Vice President, Commercial Operations and E-commerce at flydubai, added, “We are confident that our high quality and reliable service and the convenience of these direct flights, together with the recent changes in visa requirements for Russians and UAE nationals visiting both countries, will make this resort city located on Russia’s Black Sea Coast a popular choice for passengers.” Sochi is one of the major touristic hubs in Russia located on the Black Sea, popular for its beaches, forests and Caucasus Mountains, as well as for hosting the 2014 Winter Olympics and being home to some of the best facilities for winter sports. Asiet Zhukova, Vice President of Tour Operator Group WOWSOCHI, said, “The new flydubai service offers travellers from the UAE and around the world a more convenient option to reach Sochi and get a chance to explore this year long popular destination in Russia.” flydubai will operate …

Emirates and SpiceJet have signed a Memorandum of Understanding (MoU) to enter into a reciprocal codeshare agreement, which is set to open new routes and destinations for passengers travelling between India and popular destinations across Africa, America, Europe and the Middle East. Subject to necessary government approvals, the partnership will enable Emirates’ passengers to enjoy seamless connectivity on flights to India, leveraging SpiceJet’s strong domestic presence and adding six new destinations: Amritsar, Jaipur, Pune, Mangalore, Madurai and Calicut — to the nine existing cities in India served by Emirates. This will bolster Emirates’ already-extensive network adding a total of 67 weekly connections between Emirates’ hub in Dubai to these six fast growing destinations in India. This includes increased domestic connectivity from Emirates’ nine Indian gateways to points such as Goa, Hubli, Guwahati, Vishakhapatnam and Tuticorin which would allow for a greater variety of travel options between both Emirates and SpiceJet flights. “Our journey in India has been defined by progressive investment, partnership and growth. We constantly try to improve and provide our customers with greater flexibility and travel choices,” said Adnan Kazim, Divisional Senior Vice President, Strategic Planning, Revenue Optimisation and Aeropolitical Affairs at Emirates. Passengers travelling from India will have more choice to travel seamlessly with minimum connection times, when flying to destinations in Emirates’ Europe network such as London, Paris, Frankfurt, Manchester and Amsterdam. The codeshare agreement will also open up flights for Indian travellers to North and South American destinations such as New York, Washington, Toronto, and Sao Paulo as well as Middle Eastern destinations such as Jeddah, Kuwait and Amman, operated by Emirates.

Africa’s vast aviation potential as the continent continues to increase airline frequency to the GCC will be explored at the Inaugural CONNECT Middle East, India and Africa – co-located with Arabian Travel Market 2019 and taking place at Dubai World Trade Centre on April 30 and May 1. With up to 300 delegates, the forum will include a packed conference programme, panel discussion and airline and industry briefings as well as unlimited one-to-one meetings pre-scheduled for airlines, airports and suppliers – all combined with endless informal opportunities for networking throughout the two days. The potential for the aviation sector in Africa is immense. The International Air Transport Association (IATA) projects that the African continent will become one of the fastest growing aviation regions within the next 20 years, with an average annual expansion rate of almost 5 per cent. Currently, there are 731 airports and 419 airlines on the African continent, with the aviation sector supporting around 7 million jobs and generating $80 billion in economic activity. In terms of passenger numbers, 47 million passengers departed from Africa’s top five airports, which included Cairo, Addis Ababa and Marrakesh in 2018, according to the latest ANKER report. “Emirates and Saudia were only responsible for 8 million of those passengers, highlighting the potential for new routes throughout the continent and between the Middle East and Africa. Furthermore, IATA reckons if just 12 key Africa countries opened their markets and increased connectivity, an extra 155,000 jobs and US$1.3 billion in annual GDP would be created in those countries,” said Nick Pilbeam, Divisional Director, Reed Travel Exhibitions. The international aviation industry has been monitoring developments in Africa closely, especially since the Single African Air …

Successfully completing its “Great Move” process and transferring all of its passenger operations to its new hub, Istanbul Airport, Turkish Airlines now adds Marrakech, the tourist city of Morocco, to its flight network. As the national flag carrier’s first inaugural flight from its new home, Marrakech became Turkish Airlines’ second destination in Morocco while becoming its 308th destination globally. Started from April 15, Istanbul – Marrakech – Istanbul direct flights will be commenced five days of a week as Turkish Airlines reinforces its title of flying to more international destinations than any other airline. The inaugural flight from Istanbul Airport, landed in Marrakech Menara Airport, was welcomed by the customary water cannon salute in a formal ceremony, and was attended by the executives both from the global carrier and Marrakech Menara Airport, and press members as well. Commenting on this inaugural flight, Ahmet Olmuştur, Chief Marketing Officer, Turkish Airlines, stated, “With Istanbul Airport, a new era has begun in global aviation. Our new operation centre offers an important opportunity for us to develop our globally unparalleled flight network performance even further. Thus, we are working on new strategies to capitalise on this opportunity. Marrakech will always hold a special place for us as it is the first destination we added from our new home. We are happy to carry our passengers to this crimson city with our privileged travel experience.” Passengers travelling to Marrakech with the privileged travel experience of Turkish Airlines, will be able to visit various significant locations for cultural tourism while experiencing different activities such as nature and wildlife tours. Istanbul – Marrakech – Istanbul scheduled flight times beginning from April 15, 2019 will include Monday, Wednesday, …

Emirates and Africa World Airlines (AWA), the Ghanaian airline, announced a one-way interline agreement whereby Emirates customers can connect onto selected routes of Africa World Airlines’ network, opening up new African destinations for Emirates customers from May 2019. “The agreement between Emirates and Africa World Airlines underpins our commitment to provide greater connectivity across West Africa. This partnership will allow us to further extend West Africa via the selected domestic and regional routes of Africa World Airlines,” said Orhan Abbas, Senior Vice President, Commercial Operations, Africa, Emirates. “Africa World Airlines is proud to partner with Emirates in order to connect passengers through our hub at the new Terminal 3 in Accra. Customers will enjoy seamless connections at the premier gateway to the West African region as a result of this new agreement,” said Sean Mendis, Chief Operations Officer for Africa World Airlines. Passengers on Emirates’ network can now benefit from greater connectivity to West Africa, especially those travelling from popular inbound markets such as Dubai, China, India and Australia who can now connect from Accra onto AWA flights to Kumasi, Tamale and Sekondi-Takoradi in Ghana; and regional destinations Monrovia in Liberia and Freetown in Sierra Leone. Emirates passengers can choose from seven weekly flights from Dubai to Accra until June 2, 2019, when Emirates will increase services on the route to 11 weekly flights. The agreement with AWA will further extend Emirates’ connectivity from Accra with up to ten flights daily to Kumasi, four flights daily each to Tamale and Takoradi and six weekly flights to Monrovia and Freetown.

Dubai Airports confirmed operations teams at both airports are ‘good to go’ for the commencement of the 45-day long refurbishment of the southern runway at Dubai International (DXB). The runway is nearing the end of its design life and requires a complete upgrade to accommodate future traffic growth. “Planning and preparations have been underway for almost two years in close coordination with Dubai Aviation Engineering Projects, airlines, dnata, the regulator and a host of other service partners to make sure this massive project goes off without a hitch. We’re confident we are fully prepared and good to go for April 16. We are encouraging passengers to confirm their airport of departure before they set out to take their flights but otherwise they can expect smooth operations and great service ,” said Paul Griffiths, CEO, Dubai Airports. The main visible difference for passengers will be a potential change in airports, although scheduling experts have optimised DXB’s one runway operation to the point where there will be only a 29% reduction in the number of available seats. Thanks to the additional capacity provided by DWC, the number of flights across the Dubai Airport system will see a reduction of just 19% and a seat reduction of just 20%. Many customers will get to experience the speed and convenience of Dubai’s second airport Dubai World Central (DWC) for the first time during the closure as it takes on additional traffic from affected scheduled, charter, cargo and general aviation operations. DWC will handle an average of 145 passenger flights per day operated during the period by airlines including flydubai, Wizz Air, Aeroflot, Indigo, SpiceJet, Gulf Air, Ukraine International Airlines, Ural Airlines, Nepal Airlines, Kuwait Airways …

In a move to offer a range of experiences and greater choice for its customers travelling for business and leisure, Emirates will be operating its latest Boeing 777-300ER aircraft fitted with the ‘Game Changer’ First Class suites from Dubai to Riyadh starting from April 16, 2019 and Kuwait starting from June 1, 2019. Adil Al Ghaith, Senior Vice President Commercial Operations Gulf, Middle East & Iran said, “The Kingdom of Saudi Arabia and Kuwait will be the first countries in the Middle East and GCC to be served by the latest Emirates Boeing 777 aircraft featuring fully-enclosed private suites inspired by luxury automaker Mercedes-Benz. Deploying the newest Boeing 777 to both Riyadh and Kuwait will cater to the significant premium demand we see on these routes, and is in line with our commitment to provide our customers across all classes with outstanding service and industry-leading onboard products for a better flying experience. The unique First Class suites onboard the Boeing 777 will offer our premium passengers unparalleled privacy, comfort and luxury, with experiences tailored to their individual needs.” Travellers to/from Saudi Arabia can experience the new Boeing 777 product on flight EK 819 departing Dubai at 06:55hrs, arriving in Riyadh at 07:50hrs. The return flight EK 820 leaves Riyadh at 09:35hrs, arriving in Dubai at 12:30hrs. The new Boeing 777 aircraft will begin operating the route five times a week, and from June 1, 2019 will begin flying on a daily basis. Emirates will be expanding its premium Boeing 777 experience to/from Kuwait on EK 855, which departs Dubai at 07:45hrs, arriving in Kuwait at 08:25hrs. The return flight EK 856 leaves Kuwait at 09:50hrs, arriving in Dubai at 12:40hrs. …

Abu Dhabi Airports, with the support of the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi), has opened a series of new ‘AUH Libraries’ at Abu Dhabi International Airport, following the UAE’s Month of Reading in March 2019. Located across Terminals 1 and 3, passengers are welcome to visit the Main Library near gates 14-18 in the T1-Transit area, as well as three ‘mini libraries’ along the airside corridor between T1 and T3 and an additional three mini libraries at the departure pier in T3 (Gates 33-35). The Main Library accommodates up to ten people at a time, while the smaller units can host six people. During 2016’s Year of Reading, Abu Dhabi Airports had launched its inaugural airport library, which was the first amongst the region’s airports, and has since then continued to promote a culture of reading throughout its facilities. The new libraries that are launched today are a step further towards enhancing customer experience at the Capital’s airport. With around 200 books provided by DCT Abu Dhabi, passengers from across the globe can now enjoy an array of novels, as well as a selection of books related to the Founding Father of the UAE, the late Sheikh Zayed bin Sultan Al Nahyan. Speaking about the opening of the libraries, Bryan Thompson, Chief Executive Officer at Abu Dhabi Airports, said, “We are delighted to welcome travellers to take a minute to dive into a novel or learn about the UAE’s rich heritage at our new libraries across Abu Dhabi International Airport. Much like travel, reading opens our minds to new experiences and places and Abu Dhabi Airports is committed to fostering a culture of reading …

This summer, Etihad Airways will introduce the Boeing 787-9 Dreamliner on its scheduled services from Abu Dhabi to Johannesburg, effective August 1, Lagos, effective August 2, and Milan, effective  September 1, replacing the Airbus A330s currently operating the routes. All three destinations will feature Etihad Airways’ next-generation Business and Economy cabins, configured with 299 seats — 28 Business Studios and 271 Economy Smart Seats. Etihad Airways extensive global network to and from Abu Dhabi will see more 787 Dreamliners introduced on key destinations as the airline takes delivery of more of the type. Boeing 787 schedule to Johannesburg, effective August 1, 2019 will leave Abu Dhabi at 10:05 and reach Johannesburg by 16:30 daily and return from Johannesburg at 20:05 to Abu Dhabi at 06:00 daily (Next day arrival). For Lagos, effective August 2, 2019 from Abu Dhabi at 02:35 to Lagos and 07:10 on Monday, Wednesday, Friday and Saturday. Return from Lagos at 08:30 to Abu Dhabi at 19:10 on Monday, Wednesday, Friday and Saturday. To Milan, effective September 1, 2019 from Abu Dhabi at 02:20 to Milan at 06:50 daily and return from Milan at 10:40 to  Abu Dhabi at 18:55 daily.