Category Archives: Aviation

Kuwait Airways announced a strategic move to strengthen its international network and meet the growing demand for flights between Kuwait and the United Kingdom, in cooperation with the Directorate General of Civil Aviation. Kuwait Airways announced an increase in the number of flights to and from London by 16 flights per week. This increase in flight frequencies provides customers with more flexible and convenient options for traveling between the two countries. The President of the Directorate General of Civil Aviation, Sheikh Eng. Humoud Mubarak Al-Humoud Al-Sabah emphasized the importance of increasing the number of flights to and from London due to the growing demand from travellers. He noted that this decision was made in coordination and cooperation with the civil aviation authorities at London Heathrow Airport, who facilitated all necessary procedures to support the increase in flight frequency between the two countries. Al-Humoud stressed that the Directorate General of Civil Aviation is committed to providing all means of support to Kuwait Airways, the national carrier of the State of Kuwait, and to enhancing its reputation as a distinguished carrier in the region. He highlighted that the increase in the number of flights is part of the ongoing efforts to contribute to the development of the aviation system in the company. Al-Humoud valued the strong and historic relations between the State of Kuwait and the United Kingdom across various levels, including economic, social, cultural, and others. He highlighted the longstanding and distinguished relationship between the two countries, particularly at the level of political leadership. Al-Humoud pointed out that the Directorate General of Civil Aviation’s recent tireless efforts to open up prospects for joint cooperation between the State of Kuwait and countries …

SNTTA announced the renewal of its General Sales Agency (GSA) Agreement with Emirates Airline. The renewal marks a significant milestone in SNTTA and Emirates’ longstanding collaboration, aimed at delivering innovative and customer-centric travel solutions across Sharjah. Sheikh Mohammed bin Abdulla Al Thani, Chairman of SNTTA and musafir.com, commented: “We are delighted to renew our partnership with Emirates, reinforcing our shared commitment to excellence in travel services. Together with Emirates, we look forward to delivering superior travel experiences that meet the evolving needs of our customers.” This partnership renewal reaffirms SNTTA’s exclusive role as Emirates’ General Sales Agent in Sharjah, building on a relationship that has consistently delivered exceptional service and connectivity. Both organizations are committed to leveraging their combined expertise to offer innovative solutions that cater to the diverse needs of travelers in the region.

RwandAir once again secured ‘Best African Airline’ title at the seventh edition of the Arabian Travel Awards 2024. RwandAir is one of the fastest growing airlines and operates one of the youngest and state-of-the-art fleet on the African continent. The airline, which is also well regarded for an excellent on time performance, reaches out to twenty-seven cities in Western, Central, Eastern and Southern Africa, the Middle East and Asia.

Akbar Travels now becomes the first and only travel portal to go live with NDC Direct with SAUDIA as they successfully launched with its NDC integration. The partnership, which began as a pilot project, has now established a significant milestone for both organizations, marking a new era of technological advancements in airline distribution. From the inception of the project, SAUDIA and Akbar Travels worked closely to build a strong foundation, developing the NDC integration from scratch. The journey highlighted their commitment to enhancing travel booking experiences for travel agents and customers while fostering a collaborative spirit. The collaboration was further strengthened by the technological expertise of Benzy Infotech, the technology arm of Akbar Travels. With its state-of-the-art solutions and an unwavering focus on efficiency, Benzy Infotech played a crucial role in ensuring the seamless execution of the NDC integration. From Akbar Travels, the collaboration was met with enthusiasm and determination. The project aligns with their mission to leverage technology to enhance their services and strengthen their position as a leader in the travel industry. Ashiya Nazar, International Division Lead at Akbar Travels, said: “The launch of the NDC platform with SAUDIA represents a significant step forward for Akbar Travels. SAUDIA’s support and our team’s dedication made this initiative a reality. Together, we are reshaping the way travel services are delivered, making them more dynamic and customer-centric.” Ahmed Kasim, General Manager of Akbar Travels Middle East, shared his thoughts: “This partnership with SAUDIA has been a transformative experience for Akbar Travels. This success not only enhances our offerings but also strengthens our bond with one of the region’s most prestigious airlines.” The SAUDIA-Akbar Travels NDC integration enables agents to access a …

Air Arabia launched new non-stop flights to Addis Ababa, the capital city of Ethiopia. The new service will connect Sharjah International Airport with Addis Ababa Bole International Airport with a frequency of three times a week on Tuesdays, Thursdays and Saturdays. Adel Al Ali, Group Chief Executive Officer, Air Arabia, said: ” We are delighted to add Addis Ababa to our growing network of destinations. This new route reflects Air Arabia’s commitment to enhancing connectivity and fostering economic and cultural ties between the UAE and Ethiopia. By expanding our destinations from Sharjah, we aim to boost trade and tourism while continuing to offer affordable and convenient travel options to our customers.” This latest addition to Air Arabia’s growing network underscores the airline’s commitment to expanding connectivity between the UAE and Africa, facilitating increased opportunities for tourism, trade, and investment. Air Arabia operates a modern fleet of 81 Airbus A320 and A321 aircraft, the most modern and best-selling single aisle aircraft in the world. Offering passengers, a value-added onboard experience, the aircraft is equipped with ‘SkyTime’, a free in-flight streaming, and ‘SkyCafe’ an onboard catering service at affordable prices. In addition, Air Arabia offers ‘Air Rewards’ an innovative and generous loyalty program through which passengers can earn, transfer, and spend points. Customers can now book their direct flights between Sharjah and Addis Ababa by visiting Air Arabia’s website, or by calling the call centre, or through travel agencies. Schedule to Addis Ababa (all times local): Flight Departure Time Arrival Time Aircraft Frequency G9 738 Sharjah 21:25 Addis Ababa 00:40 Airbus A320 Tuesday/Thursday/Saturday G9 739 Addis Ababa 01:30 Sharjah 06:40 Airbus A320 Tuesday/Thursday/Saturday  

flyadeal targets 75,000 overseas Hajj pilgrims in 2025 as they unveil plans to operate more dedicated charters during the holy season. The figure represents yet another significant milestone for flyadeal which has been scaling up the number of overseas Hajj flights since 2023. From 35,000 pilgrims flown by flyadeal into the Kingdom last year – up 35 per cent on 2023 – the number is expected to more than double to 75,000 in 2025, with the airline operating additional widebody charters into Jeddah and Madinah, gateway to the Holy City of Makkah. flyadeal is also stepping up its year-round Umrah services, which will continue to operate from Turkey, Iraq and Uzbekistan, with the UK, Thailand, India and countries in Africa and Central Asia set to be included for 2025. The growth plans were announced during the 4th edition of the annual Hajj Conference and Exhibition that took place at the Superdome in Jeddah last week under the patronage of the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz Al Saud, and organised by the Kingdom’s Ministry of Hajj and Umrah. flyadeal joined sister companies Saudia and SGS (Saudi Ground Services) under the umbrella of parent Saudi Group – this year’s strategic sponsor – with a joint exhibition stand promoting products and services to visiting Hajj committees, ministries and tour operators from around the world. His Excellency Dr.Tawfiq bin Fawzan Al-Rabiah, Minister of Hajj and Umrah in the Kingdom, together with HE Abdulaziz bin Abdullah Al-Duailej, President of the General Authority of Civil Aviation (GACA) in Saudi Arabia, and HE Engr. Ibrahim bin Abdulrahaman Al-Omar, Director General of Saudia Group, were among the many visiting dignitaries. Steven Greenway, flyadeal Chief Executive …

Emirates unveils its Emirates World store in Egypt, expanding the reach of its refreshed travel retail store concept that elevates the customer experience through product showcases, smart technologies and expert travel consultants. The Emirates World store, located at the luxurious 5A WaterWay in Cairo, was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer and Adil Al Ghaith, Senior Vice President Commercial Operations, Centre, in the presence of Her Excellency Mariam Al Kaabi, UAE Ambassador, Pilot Montaser Mana, the Deputy Minister of Civil Aviation of Egypt and Amr Kady, CEO of Egypt Tourism Authority. The opening ceremony was also attended by other distinguished guests, trade and media partners. Commenting on the milestone, Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “This year marks our fourth decade of operations. Egypt was one of the first five destinations that we launched to at the very beginning of our operations, and we are proud to further enhance our offering for customers with the inauguration of Emirates World in Cairo.” He continued, “Our global retail strategy is perfectly aligned with our ‘Fly Better’ promise, offering our customers the elevated hospitality they expect from Emirates, along with smart and efficient technologies, hands-on product displays and expert support and advice. We will continue to roll out Emirates World concept stores in Africa and across our network, to connect more deeply with our customers at more touchpoints on the ground.” At 332m2, Emirates World Cairo brings the airline’s iconic product and services even closer to customers in the city. With its light and airy colour palette and open-plan lounge-like environment, the concept store is reminiscent of the airline’s signature inflight look and feel, further …

Bird Travels (Bird Group, India) announces the appointment of Bird Aero Services FZCO, Dubai, U.A.E as the General Sales Agent of VietJet Thailand in the United Arab Emirates. Bird Aero Services FZCO, the second Middle Eastern arm of Bird Group, complementing Bird Travels Private Limited, India’s largest airline management company, is serving successfully as the Passenger Sales Agent of VietJet in the UAE market since July 2024. It will now represent VietJet Thailand and support the airline in establishing its footprint in the UAE market, providing inter alia, airline management and representation services.

Emirates clenched yet again ‘Best Airline’ award at the seventh edition of Arabian Travel Awards 2024. “We’re honoured to be recognised for our efforts and the wider work being done in the industry, particularly in our region, which is progressing rapidly and achieving milestone after milestone. Such awards are a way to express gratitude to the industry, its individuals, corporations, and companies that have contributed to creating these milestones.” Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates

Wipro Limited announced that it has been selected by Etihad Airways to lead its comprehensive technology modernization. Wipro will ensure seamless migration of legacy systems and improve operational efficiency across key areas, including workplace, network, infrastructure, and service management. As part of the five-year contract, Wipro FullStride Cloud will deliver a customized cloud-based solution that will provide Etihad Airways real-time insights into their resource utilization and improve operational agility and scalability for their global operations. Wipro will also integrate Generative Artificial Intelligence (GenAI) modules across the IT framework – from automation of data centers to conversational support to end-users. GenAI will also provide intelligent device management and GenAI-based insights that will optimize performance and resolve potential disruptions proactively. Frank Meyer, Chief Digital Officer, Etihad Airways, said, “We look forward to working with Wipro to prepare for the AI era, with an emphasis on innovation, sustainability, and cost optimization. Together, we aim to elevate our customers’ experiences through advanced automation, intelligent operations, and enhanced observability.” Vinay Firake, CEO – Asia Pacific, Middle East and Africa (APMEA), Wipro Limited, said, “We are excited to embark on this journey with Etihad Airways and enable them to adapt to the dynamic needs of the aviation industry. Through our proven expertise in digital transformation and AI-powered solutions, we will deliver seamless, efficient and innovative services to their customers.” Additionally, Etihad Airways will gain access to Wipro’s Innovation Lab in the UAE, which will play a pivotal role in enhancing their technology to meet the evolving demands of their global operations. For more than two decades, Wipro has operated in the Middle East with thousands of employees and providing opportunities for local talent to effectively serve …