Category Archives: Agents

Nirvana Over the world (NOW) has joined hands with Tune Protect as their travel protection partner for travellers, globally. Commenting on the tie-up, Lina Bassam, Executive Director – Wholesale, Nirvana Travel & Tousim, said, “Travel is the buzzword and the number of travellers from the UAE or to the UAE is growing rapidly. We have partnered with Tune Protect EMEIA to offer a variety of travel assurance plans to our travellers. Our collaboration aims at delivering a hassle-free, seamless experience, and peace of mind to our travellers, before, during and after their travel.” Arijit Munshi, General Manager, Tune Protect EMEIA, said, “Tune Protect, along with our local insurance partner, has been able to launch over 10 different travel protection plans, which can be tailor-made and diversely beneficial catering to vivid segments of travellers”. A basic Tune Protect travel protection plan offers best-in-class benefits like medical expenses due to hospitalisation anywhere in the world, worldwide accidental death and disablement coverage, loss or damage of baggage, trip delay, etc. Both Nirvana and Tune Protect are determined and committed to delivering unique and convenient risk-management solutions to travellers. This intended collaboration will bring together various comprehensive and cost-effective travel assurance covers at the time of planning a trip.

Dubai World Trade Centre welcomes The Boston Consulting Group (BCG) after it relocates its Dubai office to One Central. The consulting firm will continue to serve its clients from the public as well as private sector. BCG’s newly-designed 66,000 square foot offices will occupy the 6th and 7th floor of One Central’s Offices 3, with exclusive access to a large terrace with views of Burj Khalifa, DIFC and The Museum of the Future. His Excellency Helal Saeed Almarri, Director General, Dubai World Trade Centre Authority (DWTCA) and Dubai Department of Tourism and Commerce Marketing (DTCM) said, “The DWTC Authority is delighted to welcome BCG to the One Central development. By attracting one of the world’s leading advisers on business strategy to establish their Dubai office in One Central, we are reiterating both, the development and Dubai’s attractiveness to international corporates and businesses as an unrivalled platform. Through our business-conducive free-zone ecosystem, uniquely complemented by One Central, DWTCA delivers a distinctive destination proposition that emphasises Dubai’s global status as a progressive, hyperconnected, competitive hub for international business.” Joerg Hildebrandt, Managing Partner, The Boston Consulting Group Middle East said, “With this new home, we are at the epicenter of business districts. The move is of strategic importance and will provide our dynamic organisation with a more centralised position for future growth and development within world-class facilities.”

Vatel Bahrain Hospitality School was officially inaugurated on World Tourism Day by HE Zayed bin Rashid Al Zayani, Minister of Industry, Commerce and Tourism. The opening ceremony was attended by HE Shaikh Khaled bin Humood Al Khalifa, Chief Executive Officer, Bahrain Tourism and Exhibitions Authority (BTEA), and other key officials, including the Ambassador of France to the Kingdom of Bahrain, HE Cécile Longé, GCC Ambassadors. Vatel currently has 29 schools, 7,000 students and over 29,000 alumni who are a living proof of the success of its unique teaching concept further positioning the school as the first worldwide business school group in hospitality and tourism management. “The launch of Vatel Bahrain represents a cornerstone in the development of the Kingdom’s hospitality sector. The BTEA, in collaboration with Vatel Group, aims to train the national workforce in accordance to international standards, as well as provide students with the qualifications required in order to obtain job opportunities,” said the HE Zayed bin Rashid Al Zayani. HE Shaikh Khaled bin Humood Al Khalifa, said, “We are delighted to announce the launch of Vatel School which will provide students with comprehensive learning experiences through its 4-year academic programme. Students will be matched with jobs that meet their academic qualifications to utilise their expertise and knowledge.”  

Jamal Abdulnazar, Chief Executive Officer, Cozmo Travel, has been conferred the Gallery of Legends trophy at the Arabian Travel Awards held in Dubai. Having moved to the Kingdom of Saudi Arabia to start his career in tourism at the age of 21, Abdulnazar’s dedication and passion for the industry made sure that he never looked back. With a mission to cater to everyone with travel aspirations, he set up a travel agency in 2010 with a team size of five. Today, this pioneering agency has a staff strength of 900, turnover of 1.2 billion dollars and 100 branches across seven countries. His phenomenal achievements are attributed to his progressive vision and leadership.

Nasir Jamal Khan, Chief Executive Officer, Al Naboodah Travel and Tourism, has been honoured with the DDP Game Changer award. With a career spanning over 30 years, Khan is an influential personality among travel and tourism industry players in the region due to his vast knowledge and experience in the two key markets of Kingdom of Saudi Arabia and the UAE. With a rich network of strong relationships, he has successfully placed his organisation as a leading travel company on the tourism map of the UAE. He gets the right travel apparatus to suit the clientele according to time and relevance.

Emirates Holidays has partnered up with the Asian Football Confederation (AFC) to become the official tour operator for the AFC Asian Cup UAE 2019. The 17th edition of the continent’s prestigious football tournament will take place in the United Arab Emirates between January 5, 2019 and February 1, 2019.  Through the partnership, Emirates Holidays offers a broad range of excellent value packages to football fans traveling to Abu Dhabi, Al Ain, Dubai and Sharjah to support their teams. Each package includes match ticket(s), accommodation and return flights with Emirates Airline. Robin Parry, Vice President, Emirates Holidays, said, “We are thrilled to become the official tour operator of the AFC Asian Cup UAE 2019. Starting from today, supporters can seamlessly book match ticket, flight and accommodation with Emirates Holidays and enjoy the excellent travel experience our award-winning airline and reputable hotel partners offer. We see exciting opportunities for the company in sport tourism and continue to seek ways to accommodate the growing demand. We look forward to welcoming our football fan customers in the UAE.” Dato’ Windsor John, General Secretary, Asian Football Confederation, said, “Asian football continues to make giant strides on the world stage and the remarkable growth and stature of the AFC Asian Cup exemplifies the undeniable progress of football in the Continent. Emirates have been a long-standing partner of the AFC and we would like to thank them for their firm belief in the development and ever-improving proposition of Asian football.

As of July 2018, arrival flights around the holy city of Mecca ahead of this year’s Hajj were up 20 per cent when compared to the last year’s pilgrimage, according to an analysis conducted by Travelport. With Hajj being one of the five pillars of Islam, all Muslims are obliged to make the Islamic pilgrimage at least once in their lifetimes if they have the means to do so. Over five days, it involves undertaking a series of rituals including trekking through the desert and drinking water from a holy well. Every year, in excess of one million people from all over the world fly into western Saudi Arabia to perform Hajj, making it one of the largest annual spikes in global air traffic. To manage numbers from overseas, Saudi Arabia sets quotas for countries based on their population of Muslims. Local governments and/or private travel companies then allocate places for citizens. This year, the pilgrimage begins this weekend and concludes on the first day of Eid AlAdha. During this period, in total, as many as three million pilgrims are expected to participate. With such vast numbers involved, pilgrims start arriving in the Kingdom of Saudi Arabia as early as one month before the official start of Hajj to avoid the crowds at holy sites and prepare for the pilgrimage. Due to their proximity to relevant locations, the three airports pilgrims tend to fly into are: King Abdulaziz International Airport, Jeddah; Ta’if Regional Airport, Ta’if; and Prince Mohammed Bin Abdulaziz International Airport, Medina.

dnata has acquired Tropo, a Germany-based tour operator, from ProSiebenSat.1 Group. The acquisition marks dnata’s entry into the German market and extends its global network of travel businesses in Europe, the Middle East, Asia and Australasia. The purchase agreement also includes TV media volume worth several million euros for 2018 and 2019. The contract parties agreed not to disclose the details of the acquisition, which is subject to approval by the antitrust authorities. Tropo is a dynamic tour operator for low-cost and high-quality travel packages, last-minute holidays and hotel reservations offering up to 200 million vacation options every day. ProSiebenSat.1 has held a majority stake in Tropo GmbH since 2012. In the roughly six years it has belonged to the media group, the tour operator has increased its brand awareness significantly through the use of TV advertising. The company has successfully defended its position against the challenging market environment in its highly-competitive travel segment over the past years. Iain Andrew, Divisional Senior Vice President, Travel Services, dnata, said, “We are delighted with this opportunity to have Tropo become part of dnata travel. This acquisition enables us to enter the important and valuable German travel market, and enhances our portfolio of travel services in Europe. We see potential for significant synergies between Tropo and our other travel businesses around the world to provide very attractive and unique offerings to inbound and outbound travellers to and from Germany.

Al Ghazal Travel, a leading travel agency in KSA, has appointed Sabre Corporation as its technology partner to support its expansion strategy, provide more personalised travel services and improve customer satisfaction. Under this agreement, Al Ghazal Travel will have access to Sabre’s marketplace of more than 420 airlines, 750,000 hotel properties and hundreds of tour operators, rail, car and cruise providers, enabling it to sell personalised travel packages from suppliers all over the world. The agency accesses the marketplace through the new Sabre Red Workspace (nSRW), which makes it simple to shop, book and manage travel content. “We started in KSA in the seventies and are known for our uncompromised level of service and passion for technology,” said Ahmed Taleb Al Ghazal, General Manager, Al Ghazal Travel Agency. “Today, we are eyeing regional expansion and wanted a reliable partner to help us thrive and grow; Sabre has the right innovative technology, global expertise and dedicated team to help us achieve our ambitious plan.” “Al Ghazal Travel is a dynamic agency with the potential to tap into the region’s huge increase in travel demand,” said Ramzi Al Qassab, Regional Commercial Director and Global Partners, STNME. “Sabre’s worldwide network of travel suppliers will help Al Ghazal to offer a wealth of choice to its travellers, spearheading it towards competing with the industry’s global players.”

RwandAir has recently appointed Cozmo Travel as its Passenger General Sales Agent (GSA) for the GCC countries (Oman, Bahrain, Kuwait and Saudi Arabia (Offline). “These strategic partnerships play a very important role especially for airlines entering new markets and the practice is that airlines look competitively for established and well known GSA’s when entering particular markets which saves airlines associated costs for new market entry and, or development such as infrastructure, human resource etc while focusing on results. We are already established in the UAE, flying into and out of Dubai and we do cover the entire UAE market from a passenger and cargo sales perspective. This partnership is part of a growth strategy, though offline and it gives us an opportunity to assess the GCC markets for any other decisions in the future,” stated  Timothy Njihia, Country Manager—UAE | GCC | Pakistan, RwandAir.” Jamal Abdulnazar, CEO, Cozmo Travel stated, “With Cozmo Travel’s extensive retail presence in all the GCC countries, RwandAir will be able to capitalise on Cozmo’s  network in the region ensuring a wider market reach. Likewise Cozmo will be able to represent and sell the various RwandAir destinations within the African continent as well their expanding network into Asia and Europe. With a significant population of African nationals working and residing in the GCC region, the focus will be to capitalize on the large network of destinations within the African continent served by RwandAir.”