Travel agent’s duties post COVID is going to be a little bit more than anticipated hence, Baraka Travel Suite has put down options that will ensure ease for today’s travel agents. Oscar Herencia, Chief Executive Officer of Baraka Travel Suite stated that he was so eager to present the new updates with travel agents in the UAE as he believes in the health and safety of the destination. Herencia is no stranger to the UAE, as he has been a regular traveller setting up his UAE branch office just one year ago and supporting his UAE Operations as Country Manager is Mushtaq Haffil.
Herencia stated, “Our Dynamic Traveller platform allows the travel agent to design either single or multi-destination trip selecting the services with best cancellation policies. This was an area that really worried the travellers and we believe that it is utmost important to reassure the traveller at all times and as the agent, it is a key component of your duty to your client.”
He further stated how it can benefit the traveller and the incentives the travel agent can receive. “Dynamic Traveller offers them the results for all transportation and accommodation at a time. Then is it possible to customise it according to customer preferences and also add activities in the cities visited, rent-a-car, transfers and insurance. And specially, agents can have their own mark-up ready but also can change at any moment before sending the quotation. The brochure quotation is done in few seconds and is easily shared with customers by email, whatsapp, facebook, twitter or telegram.”