After nearly two years of renovation by Emaar Hospitality Group, Address Dubai Mall opens with a new chic look set for the sparkling season of cheer. The rooms take on an inspiring new look and feel with lavish furnishings. Private balconies open to mesmeric views of Burj Khalifa and The Dubai Fountain. Karat, the lobby lounge, is fresher and sophisticated, and serves contemporary and modern Arabic culinary delights. Cez is where you can retreat for a sumptuous lunch. The café serves luscious lattes to ice-cold frappés. Opening soon is the club lounge, exclusively reserved for guests of club rooms and suites. Address Dubai Mall is also home to one of the largest open-air lap pools in Downtown Dubai, its allure enhanced by the exotic pool-side restaurant, Cabana, which will welcome guests shortly. Adding to the choice of Address Dubai Mall as one of Dubai’s definitive wedding venues is a Bridal Sales Centre, that serves as a preview showcase, and a VIP multi-purpose room. The spa at the mall has an elegant new look and assures the blissful experiences of refinement and rejuvenation that nourish both mind and body. Olivier Harnisch, CEO, Emaar Hospitality Group, said: “Address Dubai Mall once again underlines our strategy of creating exceptional lifestyle environments under our Address Hotels + Resorts.”

VFS Global has opened a new China Visa Application Center (VAC) in Kuwait, marking the opening of a third such visa submission facility in the Middle East after the launch of similar centers in Dubai and Beirut. A joint statement from the Chinese Embassy in Kuwait and VFS Global said residents applying for a visa to PR China need not visit the embassy to submit their visa applications going forward. The China Visa Application Center in Kuwait City, managed by VFS Global, will proficiently facilitate the end-to-end visa application submission process. Officially inaugurating the new China Visa Application Center, Zhao Liang, Charge d’Affaires —AI, Chinese Embassy in the State of Kuwait, said, “The State of Kuwait is the first Arabian country in the Gulf area to establish diplomatic relations with PR China and in recent years, the cooperation between the two countries in all fields have grown rapidly, thus encouraging the development of robust bilateral relations. To further facilitate and enhance people-to-people exchanges and to promote visa application service standards, PR China has established this new, professionally-managed China Visa Application Center in Kuwait. The new centre will offer the residents of Kuwait a more convenient and highly-efficient visa application service. We believe that the China Visa Application Center in Kuwait City will bring residents greater convenience when applying for a Chinese visa through its comfortable environment, well-equipped facilities and warm and thoughtful service”. Commenting on the center in Kuwait, Vinay Malhotra, Regional Group COO — Middle East, South Asia & China, VFS Global, said, “Ever since we began our partnership with the Government of PR China in 2008, we have steadily expanded the Visa Application Centre network across the Middle …

SIHOT, a customer-centered technology solution managing various aspects of hotel operations, was launched recently at Dubai HITEC 2018. Developed by GUBSE AG in Germany, the solution helps local hoteliers to adopt latest technologies in the fast development and tech progress challenges in the hospitality industry. It combines different modules, from PMS and CRM, to self check-in terminal and web app for the guests, into one manageable application for hoteliers. With Dubai’s high ambitions to attract 25 million tourists by 2025 and the growing numbers of hotel rooms available (additional 155,000 by 2020), local hoteliers are looking for new ways to attract more guests. Having noticed the challenges of hoteliers in the Middle East, SIHOT has partnered with BizGate Marketing & Consultancies to help industry professionals enhance their guest experience. David Warren, Director, International Sales, SIHOT, siad, “We understand the challenges Middle East hoteliers are facing. We want to help them to manage everyday operation using just one complex solution, as well as staying ahead by adopting the latest tech trends.” Mohamad Masri, Managing Director, BizGate Marketing & Consultancies, said, “We’ve been observing the considerable growth of rooms supply this year and it’s the crucial time for hoteliers to optimise their operations and enhance their guest experience.”

Jumeirah Group has opened the group’s first luxury “eco-conscious” resort, Jumeirah at Saadiyat, nestled on the pristine shores of Saadiyat Island, Abu Dhabi. The resort provides a luxurious and environmentally-sensitive holiday, perfect for honeymooners and families looking for an island escape. The beautifully-designed modern, sunlit rooms overlook the Arabian Gulf and the panoramic suites offer floor-to-ceiling windows and private balconies. Besides, it offers three outdoor infinity pools, a kids’ pool and Bodyism Wellness Centre. The 2,700 square metre haven of tranquillity and quiet sophistication features a grand Moroccan hammam, 15 treatment rooms with male and female facilities, saunas, hydrotherapy pools, steam rooms, salt rooms, experience showers and a traditional Arabic rasul room – a cleansing ritual which promises to leave spa lovers feeling relaxed with beautifully exfoliated skin. Linda Griffin, General Manager, Jumeirah Saadiyat Island Resort, said, “This Resort is a place like no other. Located next to one of the most spectacular beaches in the Arabian Gulf, every aspect of the resort’s design has been influenced by the beauty of this location.” A ten-minute drive from Abu Dhabi city centre, guests can explore the island’s 9 kms of mesmerising white beach and the crystal clear waters of the Arabian Gulf which provide a feeling of relaxation and harmony. Golf aficionados can enjoy the close proximity to Saadiyat Beach Golf Club, the Arabian Gulf’s first beachfront course.

In a bid to find the UAE’s unluckiest traveller with the worst travel photo, search for the UAE’s unluckiest traveller by RSA Insuance returns in its second season from December 4 to 18. The two-week long campaign will give people across the UAE the chance to use their unluckiest travel photos to win a dream vacation – and redeem themselves. Commenting on the campaign, David Harris, Director – Marketing and Distribution, RSA, said, “The campaign aims to address a global conversation on how social media is impacting our behaviour while on holiday. We notice that travellers are too consumed planning for their trip and researching the best Instagrammable spots that they tend to forget taking out travel insurance. Ensuring peace of mind is often a neglected priority for most UAE travellers due to the lack of understanding of covers available in the market. As such, we are launching this campaign as it will enable us to get closer to consumers and raise awareness about the importance of travel insurance.”    

Emirates Flight Catering has been selected to lead the hospitality and operations for the New Zealand pavilion at Expo 2020 Dubai which will take place from October 2020 to April 2021 with participation from 190 countries. The New Zealand pavilion restaurant will be central to the country’s participation at Expo 2020. International visitors will experience premium New Zealand food and beverage products, prepared by Emirates Flight Catering’s skilled chefs. Saeed Mohammed, Chief Executive Officer, Emirates Flight Catering, said, “New Zealand is a high-profile destination and its innovative approach to hospitality will allow us to showcase our expertise in food, beverage and hospitality, and to provide a world-class experience to anyone who visits the pavilion. The opportunity to work alongside New Zealand and its visitors to Expo 2020, a milestone event for the United Arab Emirates, is something we’re incredibly proud of.” Members of Emirates Flight Catering’s experienced culinary team, made up of 1800 chefs from 52 countries, will visit New Zealand early next year to source food and beverage products from experienced exporters for the pavilion restaurant. Clayton Kimpton, New Zealand’s Commissioner-General to Expo 2020, said, “New Zealand’s manaakitanga or warm hospitality is part of what makes us special. We’re excited to partner with Emirates Flight Catering to share our pavilion experience and New Zealand’s food and beverage with the world at Expo 2020 Dubai.” The agreement with New Zealand at Expo 2020 is further evidence of Emirates Flight Catering’s expertise and expansion outside of its core flight catering business. The company recently commenced construction of its vertical farming facility in Dubai. It’s also expanding further into retail and consumer sectors, combining its culinary and production expertise to produce premium …

Wyndham Hotels & Resorts is set to increase its footprint in Dubai with three new managed hotels as part of the Deira Waterfront Development by Ithra Dubai. The 282 rooms and suites at Wyndham Deira Waterfront will appeal to up-scale travellers looking for tailored services and amenities to match, with its extensive meeting, fitness and leisure facilities, including a rooftop pool with views over the Gulf. Days Hotel Deira Waterfront will give mid-scale travellers a fresh burst of energy with its 131 quality rooms and suites, as well as an all-day dining restaurant and meeting facilities. Lastly, travellers on a budget will find 90 reasonably priced rooms at Super 8 Deira Waterfront, alongside a restaurant and café. The hotels will operate under the Wyndham, Days by Wyndham, and Super 8 by Wyndham brands. Also known as the Deira Enrichment Project, Ithra Dubai’s development is a mixed-use area situated along the Dubai creek in the southern part of Deira. Communal facilities, public amenities and open spaces will create a dynamic urban community along the shores of the Dubai Creek and will deliver key commercial growth opportunities for the city. The addition of three new hotels to the first phase of the development will also draw domestic and international business and leisure visitors looking for accommodation suited to a range of budgets. Issam Galadari, Director and CEO, Ithra Dubai, said, “Ithra Dubai’s development in Deira will enhance this busy and bustling part of Dubai, and will add to its rich tapestry woven by communities past and present. The collaboration with Wyndham Hotels & Resorts will bring a new dimension to the area’s hospitality services, and will elevate and facilitate new pathways for …

Golden Sands Hotel Apartments (GSHA) continues to be the preferred accommodation of visitors from India as shown by the increased interest received by the team at a tourism roadshow held in Delhi recently. Over 400 trade professionals comprising key travel and tour operators, wedding planners and upmarket leisure operators from the city attended the roadshow organised by the Dubai Department of Tourism and Commerce Marketing (DTCM). Mohammed Khoori, General Manager, said, “The roadshow opened up new opportunities to tap agents who are not familiar with Golden Sands Hotel Apartments. It was the ideal platform to interact with a significantly higher number of travel agents and tour operators that market a new segment of travellers from India. The main market segments that we are looking at tapping in India this year are the group series departures and the family segment travellers who will be heading for the New Year and Dubai Shopping Festival (DSF) 2019. Our main focus on expanding and consolidating ties with the new travel segment was to reach out to a larger audience and gain a higher market share.” Earlier in the year, the team of GSHA joined another DTCM roadshow and visited the cities of Kolkata, Pune, Ahmedabad and Mumbai and met potential partners and buyers.

Air India Express has launched its inaugural flight from Kannur International Airport in Kerala, India, to Abu Dhabi International Airport (AUH). With this, it commences three weekly flights connecting the two airports. The three weekly non-stop flights from Kannur will arrive at AUH at 11:30am and depart at 12:30pm on Tuesdays, Thursdays and Sundays. Speaking after the inauguration, Maarten De Groof, Chief Commercial Officer, Abu Dhabi Airports, said, “We are excited to be Air India Express’ first choice for their inaugural route. India has been one of our top generators of traffic, and we are always eager to expand the airport’s connectivity to this region in response to our passengers’ needs.” The carrier provides convenient connectivity to short/medium-haul international routes in the Gulf and South East Asia at affordable fares. PA Umadevi, Airport Manager, Air India Express, said, “We are excited to bring our inaugural flight to the UAE’s capital Abu Dhabi. This new destination will attract the traffic not only from the northern side of Kerala, but also from the neighbouring states of Karnataka as the airport is located at the northern part of the state and has easy access to Mysore and other states of Karnataka. Abu Dhabi Airports has provided us all support, as always, to ensure our customers’ satisfaction and meet the rising demand in the Abu Dhabi market.”

Air Arabia has recently launched its direct flight from Sharjah to Prague in Czech Republic. The launch flight departed from Sharjah International Airport (SHJ) and landed in Prague Václav Havel Airport. The 6 hour 50-minute flight operates five times a week, every Tuesday, Wednesday, Thursday, Saturday and Sunday. On Tuesdays and Sundays, the departing flight leaves Sharjah at 07:35 hours and arrives in Prague at 11:20 hours local time; the return flight departs Prague at 12:00 and arrives in Sharjah the following morning at 21:00 hours. On Wednesdays, Thursdays and Saturdays, the departing flight leaves Sharjah at 15:35 hours and arrives in Prague at 19:20 hours local time; the return flight departs Prague at 21:05 and arrives in Sharjah the following morning at 06:05 hours. Air Arabia currently operates flights to more than 150 routes across the globe from four hubs located in the Middle East and North Africa.