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Finland is destination partner for ITB China 2018

Finland has been selected as the destination partner for ITB China, set to be held in Shanghai from May 16-18, 2018. Around 50 delegates from Finland, which has a strong presence on the show floor, will be representing the country at ITB China this year. Finland will also be the co-host of ITB China’s official opening dinner with some 600 guests in attendance. “Finland has proven that it is attaching great importance in enhancing Chinese tourists’ travel experience. Finland is running a multitude of visa centres in China, working on e-visa solutions for Chinese tourists and has opened up for Chinese mobile payments systems, thereby adding a lot of convenience for the Chinese visiting Finland. These are just some examples clearly proving Finland’s devotion to the Chinese travel market,” said David Axiotis, General Manager, ITB China. Paavo Virkkunen, Executive Vice President, Business Finland & Head of VisitFinland, commented, “Chinese travellers are a very important tourism source market for Finland, and the growth in visitor numbers has been impressive in recent years. We are working to enhance our partnership with travel trade partners in China to provide unqiue travel products to Chinese travellers and ITB China provides us with a great platform to present Finland to Chinese decision makers.”

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Travelport, ACI Worldwide to launch intelligent fraud control solution for airlines

Travelport has partnered with ACI Worldwide, a leading provider of electronic banking and payment solutions, to deliver an intelligent fraud control and settlement solution for its airline customers called Travelport Authorise Plus. It enhances Travelport’s existing card payment gateway by integrating with ACI’s award-winning ReD Shield platform. Through the integration, Travelport can provide its airline customers with the ability to seamlessly track ticketing purchase processes right through to the completion of a journey. Additional features include the dynamic fraud screening of card payments used to purchase air tickets via Travelport-connected agents, ability to prevent ticket issuance, and detailed online management reports of all transactions and status. ACI’s UP Payments Risk Management solution utilises advanced data analytics, adaptive machine learning and customer profiling techniques. Derek Sharp, Senior Vice President and Managing Director, Air Commerce—Travelport, commented, “Our partnership with ACI Worldwide is in response to the growing need to provide our airline customers with highly sophisticated tools to prevent card fraud in our industry. The major advantage of combining Travelport Authorise Plus with ACI ReD Shield is that we have built a fully integrated solution, which applies fraud control management without the need for both our airline and agent customers to do any major development or change their workflow process of today.”

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Dubai Airports welcomes 7.9 million passengers this January

According to the latest report issued by Dubai Airports, passenger traffic at Dubai International (DXB) exceeded 7.9 million in January. DXB welcomed a total of 7,960,146 passengers in January, a small reduction of 1 per cent compared to 8,037,008 recorded in January 2017 when passenger volumes were boosted due to Chinese New Year which fell in February this year. South America was the top region in terms of percentage growth during the month (22.6%), followed by CIS (19.7%) – with a bulk of the increase resulting from the surge on routes like Moscow, Baku, and Kazan among others, and Africa (6.4%) propelled by the launch of new services by Med View and Emirates on routes to Abuja and doubling of Emirates’ services to Lagos. “With passenger numbers nearing 8 million during the first month of the year, we’ve had a very encouraging start to 2018,” said Paul Griffiths, CEO, Dubai Airports. “What’s even more encouraging is that processes and technologies we have implemented recently are creating a smoother experience for our customers despite the high traffic volumes.” In terms of passenger numbers, routes to the Indian subcontinent topped the list with 1,100,477 passengers followed by Saudi Arabia (650,822 passengers), and the UK (547,286 passengers). London was the top destination city with 333,286 passengers, followed by Kuwait (231,956 passengers) and Mumbai (225,776 passengers).

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Over 40 exhibitors participate in PATA Travel Mart in Al Ain

Hosted by the Department of Culture and Tourism–Abu Dhabi (DCT Abu Dhabi), the Pacific Asia Travel Association (PATA) Travel Mart 2018 kicked off in Al Ain Region, as part of the PATA Adventure Travel and Responsible Tourism Conference and Mart 2018 (PATA ATRTCM). Participants engaged through pre-matched appointments, and face-to-face meetings with adventure product buyers and sellers from across the world. HE Sultan Al Mutawa Al Dhaheri, Executive Director, Tourism Sector, DCT Abu Dhabi, said, “We would like to thank all the delegates for taking part in all the meeting at the PATA Travel Mart this year. We strongly believe in the need to create strong partnerships between the private and public sectors to drive the industry forward.  Our aim to host and attract conferences is to make Abu Dhabi the place to engage with all of our international stakeholders, and exchange knowledge which would benefit our economies and communities.” To conclude the successful conference, delegates took part in a day tour of Al Ain to experience Abu Dhabi’s top tourism offerings, including the Al Ain National Museum and Sheikh Zayed Palace Museum, amongst other renowned cultural and heritage sites.

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Priority Pass at Dubai Airports with enhanced lounge experience

Collinson Group in partnership with LocusLabs is set to enhance the lounge experience and airport services available to the former’s customers, including those of Priority Pass program. LocusLabs’ location-as-a-service technology will be incorporated into the Priority Pass app, making it easier for users to locate lounges in addition to seeking out other benefits inside terminals. Additionally, those with push notifications enabled on their smart phones can receive recommendations of services when entering an airport to help them navigate to lounges and exclusive discounts. Priority Pass will be the first lounge membership program to integrate LocusLabs’ indoor mapping and way finding features within its app, through an update due in the coming weeks. Initially, key major airports will be covered including Dubai, Hong Kong, London Heathrow, London Gatwick, Singapore, Manchester, Amsterdam, Los Angeles, Mexico City and Istanbul Ataturk airports, with more locations due to follow in the coming months. Christopher Evans, Joint CEO, Collinson Group, said: “Feedback from Priority Pass members highlights the opportunities that contextually-aware mobile technologies can create as we look at smart ways to help an increasingly choice-rich traveller to make the very best use of their time at airports and other transportation hubs.”

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364-room five-star Elaf Galleria opens in Jeddah

The Elaf Group recently opened Elaf Galleria, a five-star hotel in Jeddah. The soft opening of the hotel is part of the Group’s strategic expansion plans aimed at further solidifying its presence in the Kingdom of Saudi Arabia (KSA). Elaf Galleria has 364 rooms spread across seven floors on two separate wings enclosed by a vaulted glass and metal roof. The property also features banquet and events facilities, an Executive Lounge and other recreational facilities including a health club and spa. Restaurants providing fine dining inside the hotel include The Kitchen, El-Vaquero, The Birdcage, Milano and Aqua. Ziyad Bin Mahfouz, CEO, Elaf Group said, “The opening of Hotel Galleria by Elaf in Jeddah is in line with ongoing efforts to strengthen our leading presence in the KSA and the rest of the GCC. We remain committed to our goal of supporting Saudi Vision 2030’s objective of reinforcing the national economy with non-oil revenue sources by providing the highest quality of hospitality services to our guests.”

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SaudiGulf Airlines to start double daily to Dubai from March 1

SaudiGulf Airlines will launch its maiden international operations to Dubai as a double daily flight catering to the corporate and leisure travellers between the two nations from March 1, 2018. The flight will departure Riyadh at 07:50 and arrive Dubai at 10:55, and commence departure from Dubai at 12:10 with arrival at 13:05 in Riyadh. The other flight timings will be 16:00 departing Riyadh and reaching Dubai by 18:55, and departing Dubai at 20:55 and reaching Riyadh by 21:50 with a starting all inclusive fare of AED 999. It will be a two configuration A320 with 16 Business First class seats and 120 seats in economy, an in-flight entertainment system, Wi-Fi service onboard along with a dedicated chauffeur service in Riyadh. Samer Majali, President and Chief Executive Officer, SaudiGulf Airlines stated that after just one year and two months of domestic operations in the Kingdom of Saudi Arabia, they found the niche in Dubai in the international market to serve a destination with the most amount of traffic. This strategic decision was taken by SaudiGulf Airlines considering the strong affairs between the Kingdom of Saudi Arabia and the United Arab Emirates, supported by Dubai Tourism to provide greater varieties to travellers from both countries.

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Protea Hotels by Marriott signs new hotel in Zambia

Protea Hotels by Marriott, in partnership with Zambian business giant, Union Gold Zambia Limited, has signed Protea Hotel by Marriott Bonanza Estate, Lusaka. With 241 rooms, the hotel will be the largest operating hotel under the brand in the country. Strategically located within the new upmarket lifestyle hub, the hotel will be within easy reach from the international airport and major city landmarks. “Protea Hotel by Marriott Bonanza Estate, Lusaka will be a significant addition to our fast growing portfolio,” says Volker Heiden, Vice President, Protea Hotels by Marriott, Marriott International, Middle East and Africa. “The hotel’s planned facilities are geared to provide for a range of much-needed amenities in the city – additional conferencing venues, high-end food and beverage services and a spa. Most exciting is the amphitheatre which will attract mega events into the city.” According to Mark O’Donnell, Chairman, Union Gold Zambia, “We have enjoyed a mutually beneficial relationship with Protea Hotels for the past 17 years, and look forward to the expansion of our association through the development of this new property. Our new venture will meet the rising demand for quality lodging in the country.”

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DXH SmartCare for a seamless health tourism journey

The Health Bank in partnership with Dubai Health Experience (DXH) has announced the launch of DXH SmartCare to provide health tourists with a single point of contact for seamless healthcare coordination, second medical opinion, flight bookings, visas, accommodation, airport transfers, leisure activities and post treatment support. Conceived by Dubai Health Authority, the DXH brand aims to strengthen the position of Dubai on the medical tourism world map. Dubai offers unparalleled access to the best in health and wellness experiences combined with world-class hospitality and integrated services along with many tourist attractions. The Health Bank provides high quality end-to-end services with excellence in customer care, through an impressive and extensive partner portfolio. Health tourists can have their medical, dental, aesthetic or wellness journey mapped out even before they travel. DXH SmartCare, which can be accessed on www.dxh.ae, offers three-tiers- Blue as the essential package offering research and referrals on treatment options, and Silver and Gold memberships providing journey planning services along with dedicated account manager, concierge and comprehensive care coordination.

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Emirates A380 to resume services to Houston from June 1

Emirates will once again begin operations with its flagship A380 service between Houston (IAH) and Dubai (DXB) from June 1, 2018. Houston will join more than 40 destinations on Emirates’ extensive global network served by its popular A380 aircraft, including Mumbai, Kuala Lumpur, Singapore and Kuwait. Emirates will deploy its three-class A380 on the Houston route, offering a total of  516 seats with 14 private suites in First Class, 76 flatbed seats in Business Class seats and 426 spacious seats in Economy Class, increasing capacity per flight by more than 160 passengers compared to the current Boeing 777-300ER. Services to Houston were upgraded to an A380 in December 2014, but as part of Emirates’ fleet optimisation, the decision was made in July 2016 to operate the route with a Boeing 777-300ER. Flight EK211 will depart Dubai at 09:35 and arrive in Houston at 16:50 daily. Return flight EK212 will depart Houston at 20:00 and arrive in Dubai at 20:00 the next day. Passengers from Houston can enjoy convenient connections in Dubai when travelling to destinations in India, Pakistan, Saudi Arabia, Bahrain, Kuwait, Thailand, Malaysia, Singapore or South Africa.

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