Banyan Tree announced the opening of its first resort in Dubai to coincide with the country’s 52nd Union Day celebrations on December 2, 2023 . Banyan Tree Dubai, which offers a full range of dining and leisure facilities, is located on the waterfront of the beaches of Bluewaters Island Dubai, Dubai Holding’s long-standing luxury and vibrant living destination. Known for offering a complete blend of ideal destinations for residential, retail, hospitality and leisure. The resort has a sleek contemporary design and a deep sense of belonging, seamlessly harmonizing with the unique architectural features of the surrounding Dubai Marina. Stretching 500 metres along the pristine and clean private beach, this charming landmark offers a mesmerizing view of the blue waters of the Arabian Gulf and the iconic Ain Dubai wheel. The resort also features three swimming pools equipped with climate control. Peter Hechler, Senior Vice President and Head of Regional Operations for Asia Pacific, Middle East and Africa, Banyan Tree Group, said: “We are delighted to open Banyan’s first resort in Dubai, which coincides with the UAE’s Union Day celebrations, noting that the project was implemented in partnership with a group of prestigious partners such as Inismor and Dubai Holding. “We are confident that Banyan Tree Dubai will attract visitors and travellers looking for both leisure and business destinations thanks to its central strategic location, and will be an ideal attraction for couples looking for wedding and honeymoon venues. We look forward to welcoming our visitors to Banyan Tree Dubai, which offers the highest standards of Arabian hospitality and luxury.” Banyan Tree Resort in Dubai consists of 178 rooms, all featuring unique designs designed by leading company Blink Design, offering an …

IATA’s latest reports share that Middle Eastern airlines posted a 24.1% rise in October 2023 traffic compared to a year ago. Capacity rose 22.2% and load factor climbed 1.2 percentage points to 80.6%. Asia-Pacific airlines saw an 80.3% increase in October 2023 traffic compared to October 2022, continuing to lead the regions. Capacity climbed 72.5% and the load factor increased by 3.6 percentage points to 82.9%. European carriers’ October 2023 traffic rose 16.1% versus October 2022. Capacity increased 14.5%, and load factor edged up 1.2 percentage points to 85.1%. North American carriers had a 17.5% traffic rise in October 2023 versus the 2022 period. Capacity also increased 17.5%, and load factor was stable at 83.9%. Latin American airlines’ traffic rose 21.2% compared to the same month in 2022. October capacity climbed faster — up 22.3% —  pushing load factor down 0.8 percentage points to 85.3%, highest among the regions. African airlines saw a 25.3% traffic increase in October 2023 versus a year ago. October capacity was up 32.4% causing load factor to decline 4.0 percentage points to 70.3%, lowest among the regions. ‘People assign a high value to the freedom to travel. The strong demand we’ve seen all year confirms that. And aviation is committed to ensuring that people can continue to enjoy this freedom. To do that in the long-term, we must also meet our commitment to achieve net zero carbon emissions by 2050. Last month, the Third Conference on Aviation Alternative Fuels (CAAF/3) agreed a global framework to promote Sustainable Aviation Fuel (SAF) production with the aim that aviation fuel in 2030 is 5% less carbon intensive than fossil fuel used today. Now, governments need to support that …

dusitD2 kenz Hotel emerged winner in the category as ‘Best Business Hotel’ at the Arabian Travel Awards 2023. Bassam Zakaria, Cluster General Manager – dusitD2 kenz Hotel & Dusit Princess Residences – Dubai Marina shared, “Our winning streak for 2 consecutive years in Arabian Travel Awards reflects our unwavering commitment to excellence at both our properties. This year’s awards night was exceptional, filled with entertainment and served as a grand celebration of the hard work of all hoteliers and industry partners throughout this year. We are honoured to bring Dusit’s signature Thai-inspired hospitality to Dubai, and we are eager to provide more exceptional services and transformative experiences for our valued guests and patrons in the exciting times ahead. This award not only acknowledges our past achievements but also motivates us for 2024, spurring us on to surpass even greater milestones, setting new standards in hospitality and guest experience.”

The Sustainable Hospitality Alliance has launched a ground-breaking new digital version of the Pathway to Net Positive Hospitality at COP28 in Dubai. This cutting-edge tool provides hospitality companies with a clear roadmap to accelerate their ESG progress, enabling them to navigate the stages of the pathway with ease. The latest edition of the Pathway includes over 80 pages of comprehensive guidance, as well as brand-new resources and case studies showcasing best practice. Developed by and for the industry over a period of two years, the Pathway underwent rigorous consultation with the Alliance’s hospitality and affiliate donor members, expert partners, and sustainability professionals from academia and consulting firms. Today’s update introduces a Progress Tracker, developed in collaboration with EY, which allows companies to understand and record their progress along the Pathway, providing valuable insights to measure their impact. The digital pathway offers comprehensive guidance, including checklists, tools, and resources, addressing 10 crucial topics within an ESG framework. In the hospitality industry, with its complex ownership and management structures, it can be challenging to identify responsibilities in sustainability. This Pathway aims to support the entire sector, from sustainability leaders to those just beginning their journey, in embracing sustainability. Speaking at the UNWTO Side event at COP28, Glenn Mandziuk, CEO of the Sustainable Hospitality Alliance, highlighted how this first-of-its-kind resource sets out a clear and ambitious journey for the entire sector to embark on together. Mandziuk affirms, “At the Alliance, we believe that every hotel can and must go beyond minimizing negative impact and work to truly give back to the community, the destination, and the planet, regardless of their starting point. This digitised version of the Pathway to Net Positive Hospitality provides …

Slated to open in 2027, Marriott International, Inc. signed an agreement with Palm Hills Developments to open The Ritz-Carlton Cairo, Palm Hills, signaling a commitment to strengthening its portfolio of properties across the company’s luxury brands in Egypt. The hotel will be located in Palm Hills West Cairo, in close proximity to the Great Pyramids of Giza, “We are thrilled to work with Palm Hills Developments to bring a new level of exceptional luxury and unrivaled elegance to West Cairo,” said Sandeep Walia, Chief Operating Officer – Middle East, Marriott International. “Cairo is a sought-after leisure destination synonymous with some of the world’s most outstanding historical and cultural sites. We continue to see a opportunities to thoughtfully grow our iconic brands in Egypt and other destinations where we know our guests want to travel most.” Expected to open in 2027, the luxury property is expected to include 150 guestrooms and 50 one-, two- and three-bedroom serviced apartments, and will bring The Ritz-Carlton’s legendary service and exquisite design to West Cairo. Comprehensive facilities are anticipated to include five dining destinations, a spa, fitness centre, pool, children’s club and state-of-the-art meeting and event facilities. Commenting on the signing, Palm’s Hills Developments Chairman and Group CEO, Yasseen Mansour said, “We would like to welcome Marriott International as our new prominent collaborator in Palm Hills October as we are always eager to work with best-in-class partners, and bringing Ritz-Carlton on board is a milestone for our company, that aligns perfectly with our strategic vision of encouraging the tourism sector along with elevating the offerings of the real estate industry in Egypt. This collaboration underscores our commitment to complement PHD’s communities and hence maximize their …

A special event was held in Riyadh highlighting Berlin’s offerings in medical travel, showcasing a dedicated Arabic website catering to GCC travellers and providing information on accommodation and medical facilities. The Arabic site can be viewed at berlin-health-excellence.com/ar. It was held under the esteemed patronage of the Embassy of the Federal Republic of Germany in Riyadh, the German National Tourist Office (GNTO) and visitBerlin last night hosted a special event in Riyadh’s Diplomatic Quarter. The gathering aimed to showcase the allure of Berlin and highlight Germany’s tourism offerings for 2024. The exclusive event served as a platform to spotlight Berlin’s rich history, vibrant culture, enchanting Christmas markets, and diverse culinary scene, positioning it as a premier destination for global tourism and conventions. In addition to this, recognising the popularity of football in the region, Berlin also promoted the highly anticipated European Championship, which will be held in 2024 across 10 German cities, including Berlin where the final game will be played. Another major date in 2024 is the 35th anniversary of the fall of the Berlin Wall with numerous events taking place in November next year to showcase the city of freedom Berlin. Additionally, Berlin also emphasised its commitment to welcoming guests from diverse backgrounds, offering Muslim-friendly accommodations and sharing information on where to find halal cuisine. The city’s family-friendly environment – featuring children’s museums and zoos – presents an ideal destination for families. Moreover, with its abundant lakes, rivers, and parks, Berlin offers an idyllic retreat for relaxation and rejuvenation. Yamina Sofo, Director of Marketing & Sales Office – Gulf Countries at the GNTO, said: “Germany stands as an embodiment of cultural magnificence and this exclusive event in Riyadh …

Millennium Place Hotel Mirdif emerged winner as the ‘Best 4 Star Lifestyle Hotel’ at Arabian Travel Awards 2023. Shady Dawad – General Manager – Millennium Place Hotel Mirdif shared, “The Arabian Travel Awards is a fascinating assembly of innovators in the hospitality industry. Being consistently named the Best 4-Star Hotel is an incredible experience. This demonstrates our dedication to providing excellent guest service. The award is a powerful inspiration for us to ignite our zeal and strive for even greater heights in the year 2024.”    

Rayna Tours has partnered with MoEngage to leverage data-driven insights for personalized customer engagement, improve user experiences, and boost loyalty. “Travel is a significant investment, and travellers seek confidence in their choices. Meaningful engagement, with personalized interactions and transparent information, builds trust. Engaging customers throughout their journey ensures their needs are met, leading to satisfaction, return bookings, and referrals. This is where we think our partnership with MoEngage will be fruitful”, said Rajkumar Gaikwad, Business Head, Rayna Tours. Using MoEngage’s intelligent platform, Rayna Tours aims to increase customer retention, drive higher booking conversion rates, and ultimately boost revenue. “Our experience with MoEngage has been positive, empowering us to optimize engagement strategies and drive better outcomes in the travel industry. By leveraging MoEngage’s insights and engagement capabilities, we anticipate a measurable impact on our bottom line”, said Rajkumar, Business Head, Rayna Tours. “We are stoked to be the proud partners of Rayna Tours. The brand has always kept a customer-centric approach and with the help of our partnership, we further plan to strengthen it”, said Sweta Duseja, Director of Customer Success at MoEngage. Rayna Tours joins the growing list of 1200+ global companies across 35 countries, such as Azadea Group, Commercial Bank of Dubai, Azadea, Jazeera Airways, Alsaif Gallery, Apparel Group, Airtel, Ola, Oyo, and Mashreq, that trust MoEngage to deliver a consistent experience across multiple devices and touchpoints.

Cruise Saudi announced its partnership with the Culinary Arts Commission to showcase authentic Saudi cuisine onboard AROYA Cruises through the Irth Culinary Boutique & Café. This collaboration forms part of AROYA Cruises’ vision to offer exceptional and creative experiences to its passengers. AROYA Cruises is the first cruise ship of its kind to be tailored exclusively to Arabian tastes, and resembling it is Irth, the first Saudi restaurant at sea, which will offer a variety of locally sourced Saudi foods and drinks and high-quality products. In addition to its rich heritage and glorious history, Saudi is also renowned for its authentic hospitality, which will be embodied in the services provided at Irth, with all restaurant staff being trained by the Culinary Arts Commission to ensure a deluxe and genuine experience for passengers. Founded in 2020, the Culinary Arts Commission seeks to promote the unique Saudi culinary traditions on both a local and global scale and position the Kingdom as a leading destination for culinary arts. The goals and ambitions of the Culinary Arts Commission align perfectly with those of AROYA Cruise, which aims to provide exceptional experiences that cater to the tastes and preferences of Arabian people while seeking inspiration from the authentic Saudi culture. Lars Clasen, CEO at Cruise Saudi, commented on the partnership, “We’re proud to be partnering with the Culinary Arts Commission. Launching Irth Culinary Boutique & Café onboard AROYA Cruises represents a key step in exhibiting the Kingdom’s authenticity and offering the best of services to our guests”. Mayada Badr, CEO of the Culinary Arts Commission, said, “Irth Culinary Boutique & Café will showcase the authenticity of Saudi cuisine and its rich culture, and this partnership …

Turkish Airlines (TK) and Riyadh Air (RX) have agreed a Strategic Cooperation Memorandum of Understanding to offer a comprehensive range of benefits for guests traveling between the Kingdom, Türkiye and points beyond their Riyadh and Istanbul hubs, as well as lay the ground for deeper future collaborations. Guest of both airlines will be able to take full advantage of each carrier’s worldwide network through a comprehensive interline and codeshare agreement that will allow customers to seamlessly connect between and combine sectors operated by either Riyadh Air or Turkish Airlines. Turkish Airlines Chief Investment & Technology Officer Levent Konukcu and Riyadh Air CEO, Tony Douglas, signed the agreement at a ceremony on the sidelines of the ICAO Air Services Negotiation Event (ICAN 2023)  held in Riyadh, Saudi Arabia. The intention of both carriers is that benefits will be made available to guests as soon as possible after Riyadh Air launches operations in mid-2025 and is subject to regulatory approvals by relevant authorities. The close cooperation will allow members of each carrier’s loyalty program to earn points or credits when traveling on codeshare services operated by the other, with both airlines also exploring opportunities to develop a broader loyalty agreement covering both global networks. In addition to offering a comprehensive range of guest benefits, the MoU also commits Riyadh Air and Turkish Airlines to work together to explore and implement broader synergies and efficiencies across the value chain, touching areas such as aviation related services, cargo and digital development. Turkish Airlines Chief Investment & Technology Officer, Levent Konukcu stated: “We are happy to start our relationship with Riyadh Air, a promising new player in the aviation industry. This Memorandum of Understanding is …