To cater to its ever-expanding network, SalamAir, Sultanate’s fastest-growing value-for-money airline, has taken delivery of its first A321neo aircraft. The efficient A321neo delivers high levels of passenger comfort while expanding seating capacity through optimised use of cabin space. The A321neo will complement SalamAir’s fleet of six A320neo. With the induction of the A321neo, SalamAir has become the first airline in the country to introduce the aircraft to its fleet. The aircraft’s extra range capability of eight hours meets the ambitious plans of the airline. SalamAir can now connect Muscat and Salalah further to Europe, Far East, and African new destinations. The new fleet mix will enable SalamAir to diversify its portfolio and support the Sultanate of Oman’s tourism industry vision. Masirah, the name of the new aircraft, offers a new “all inclusive” fare class. The premium class cabin is a response to the passengers’ desire of having bundled inclusive services that cater to their travel needs.  The seating capacity of the new aircraft will be 212 seats equipped with USB ports, HEPA air filtration system and leather seats. The next generation A321 aircraft developed by Airbus has a new engine option (NEO). To elevate the passenger experience, it offers additional seating capacity while allowing augmented use of cabin space. A redesigned cabin door configuration and supplementary exit limits lifts the comfort quotient of the aircraft. Captain Mohamed Ahmed, CEO of SalamAir, said: “We are pleased to introduce the newest A321neo aircraft into our fleet as we continue to expand our network. The induction of the A321neo aircraft marks another step towards meeting the needs of international, regional, and domestic passengers in the perpetually growing aviation market. The employment of this aircraft to …

Sabre Corporation announced a new strategic partnership with Bangladesh’s national flag carrier, Biman Bangladesh Airlines (Biman). Under the new agreement, Biman will adopt the SabreSonic Passenger Service System (PSS) to power digital transformation, drive revenue growth and improve the passenger experience. Biman has also selected a further set of Sabre solutions as well as renewing its global distribution agreement with Sabre to help meet the demands of modern-day travellers, ensure availability across all points of sale, maximize customer acquisition, leverage its loyalty program and stimulate demand as industry recovery gains momentum. “We’re thrilled to embark on a new relationship with Sabre during this critical time for the travel industry,” said Dr Abu Saleh Mostafa Kamal, Managing Director and CEO, Biman. “It is more important now than ever that we have agile and advanced solutions to empower us to improve operational efficiencies, boost revenue as we move into recovery, and to create a differentiated brand experience in the competitive Bangladeshi market and beyond. We look forward to flying our nation’s bi-coloured flag domestically, regionally and internationally as borders re-open, with support from Sabre’s robust technology.” The Sabre Commercial Platform, the platform within which SabreSonic PSS is housed, is positioned to help empower airlines to drive revenue maximization and a differentiated brand experience. It meets airlines where they are and takes them where they want to go through flexible, open, and intelligent technology, delivering end-to-end personalized retailing from commercial optimization through order fulfilment; enabling enhanced travel experiences for the airline’s customers and helping the airline to increase revenue opportunities. SabreSonic PSS is designed to automate and streamline sales and reservations processes, helping airlines maximize revenue opportunities, save costs, enhance inventory revenue optimization, …

Dubai’s Roads and Transport Authority (RTA) announced the deployment of 126 public buses “Expo Rider” to serve Expo 2020 Dubai visitors for free from 9 locations across Dubai. Additionally, two routes will be launched to lift Expo visitors from hotels directly to the site of Expo. RTA will also deploy buses to lift visitors within Expo from the parking area to the Gates in addition to another bus service to lift riders between Expo Gates. Buses will run 1956 direct daily trips from Saturday to Wednesday and the number of trips will rise to 2203 direct trips on Thursday and Friday. The service frequency varies from 3 to 60 minutes. His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority, confirmed RTA’s readiness to provide a unique, smooth and express transit service for Expo 2020 visitors from various locations in Dubai and across the UAE through the deployment of 203 buses. These buses feature high safety and luxury standards, and comfortable seats. They are compatible with Euro 6 low-carbon emission standards, making them the first of their kind in the MENA region. Through deploying these high-quality buses in a wide geographical coverage, RTA seeks to make mass transit means the ideal choice of mobility for Expo visitors. His Excellency Al Tayer explained that the RTA had allocated 57 buses to commute Expo 2020 visitors from various locations in Dubai through operating 455 to 476 trips per day. RTA identified 9 stations to serve passengers heading to and from Expo. The first station is Palm Jumeirah, where 6 buses are allocated to run 54 trips per day in both directions from …

Etihad Airways has upgraded its innovative Verified to Fly service to offer a more streamlined and personalised service through its website, etihad.com. This upgrade makes the process quicker and easier for Etihad’s guests to ensure they have all the required COVID-related documents before leaving for the airport. Seven days ahead of travel, all guests will receive a personalised email informing them of the documents required for their destination. These travel documents can now be uploaded directly to the ‘Manage my Booking’ page of etihad.com, up to 72 hours before departure. The new website functionality replaces the email upload system which was launched by the airline in May 2021. The new upload process guides travellers through the process of uploading and shows the specific documents needed to get verified for their chosen destination. Once uploaded, the documents will be checked and guests will receive an email confirming they have met all requirements for their flight. Additionally, travellers can check the status of their submission at any time by logging onto Manage my Booking at etihad.com. As a result, they can begin their journey with complete peace of mind and will also benefit from a significantly faster check-in at the airport. John Wright, Vice President Airports and Network Operations, Etihad Airways, said: “Etihad’s hugely popular Verified to Fly service has been used by more than 110k guests already and has now been further improved and streamlined. The service has significantly reduced airport check-in times, and provided much-needed reassurance to our guests that they have already met all Covid-19 travel requirements before they reach the airport.” Etihad requires 100% of its passengers to show a negative PCR test to protect the inflight environment, which …

Bahrain ranked first in the Middle East and Africa (MEA) for attracting the highest tourism capital investment in 2020, according to the fDi Intelligence Tourism Investment Report 2021. Last year, major investments from UAE-based property developers helped Bahrain’s tourism sector remain buoyant and created jobs during the worst ever period for the global tourism industry. Bahrain secured $492 million of tourism capital investment in 2020, mainly made up of investments from global property developer Emaar Properties and real estate developer Eagle Hills, despite the overall regional decline in capital investment in 2020. Capital investment into MEA last year decreased 82% from 2019, dropping to $1.6 billion. The number of tourism jobs created in the region also experienced a similar decline, decreasing from approximately 17,400 in 2019 to 2,800 in 2020. Despite the pandemic, Bahrain ranked first in MENA for the number of tourism jobs created in 2020 and second for the number of tourism FDI projects. Prior to Covid, Bahrain was attracting around a million visitors a month on average and the tourism sector contributed around 7% to GDP. As the first economy in the GCC to diversify away from oil, the Kingdom has positioned its tourism offering to cater for a broader set of visitors through new attractions, hotels, F&B, and retail. During the pandemic, the country continued developing its strategy to transform its tourism sector, allocating more than $10 billion to tourism infrastructure projects, including the $1.1 billion modernisation of its international airport. More recently, Edamah, the real estate arm of Bahrain’s sovereign wealth fund, Mumtalakat, also announced several new upscale property projects in the country. Accor, a hospitality group with over 400 hotels, Minor Hotels, which has …

Hong Kong Tourism Board (HKTB) and Web Summit announced that RISE, “one of the world’s most influential tech events”, will return to Hong Kong in March 2022, as an in-person event. This highlights Hong Kong’s thriving startup economy, leading position in innovation and technology, as well as its status as The World’s Meeting Place for business events to tap tremendous opportunities in the region. RISE was launched in Hong Kong in 2015 and has already hosted five successful events, becoming Asia’s largest tech event, according to CNBC. Over the years, the event has attracted thousands of global tech founders, startups and investors to the city, such as Joseph Tsai, Co-founder & Executive Vice Chairman of Alibaba, John Collison, Co-founder & President of Stripe, Peggy Johnson, CEO of Magic Leap, and Neil Shen, Founding Managing Partner of Sequoia Capital China. The event has become an important window for companies from both East and West to make connections in new markets. With the HKTB teaming up with InvestHK and AsiaWorld-Expo, Hong Kong has once again won as the host city of RISE for the coming 5 years. The Secretary for Commerce and Economic Development of the Hong Kong SAR Government, Edward Yau, said: “I’m very excited to see RISE, a world-renowned tech event, returning to Hong Kong. This is a testimony of Hong Kong’s success to containing the pandemic and keeping infection rate among the lowest in the world, thereby giving international event organisers confidence that they can stage their events here safely. I am sure the staging of RISE will showcase Hong Kong’s capacity to deliver amid the challenges posed by the epidemic, and connect our tech start-up ecosystem with that …

The House Hotel Jeddah CityYard, part of Jeddah’s first lifestyle destination City Yard – a vibrant and connected community home to upscale gourmet venues, community events and entrepreneurial networking – is opening next week in the city’s trendy commercial hub – Al-Rawdah. The House Hotel is a Kerten Hospitality luxury boutique hotel brand known for its distinctive properties that tell a story. Marrying art and culture with a blend of classic and contemporary styles, this collection of hotels offers guests boutique luxury experiences tailored for each property. Maria Bou Eid, GM of The House Hotel Jeddah CityYard, said, “We are thrilled to be opening our doors for our first guests very soon. Our team is ready to share a taste of the real authentic hospitality and personalised experiences in our lifestyle hotel, which is also part of such a dynamic mixed-use destination curated by our visionary owners – that now offers experiences to stay, connect, dine and have a place to be inspired. This will be the space where interaction between local and international guests will come naturally creating memories.” The 114-roomkey hotel will be the focal point of the trendy City Yard complex – Saudi Arabia’s first mixed-use lifestyle hub in the city’s upmarket district making its mark as a luxury design-led hotel connecting guests and residents, offering luxury and soft touch hospitality. The hotel venue is part of the vision of Pure Houses, City Yard owners, to bring transformative brands together that build a destination and create an opportunity for entrepreneurial networking, local community and pop-up events. The purposefully-built lobby staircase will not only be a place to socialise, but to also meet others over coffee and Arabic …

Sojern have partnered to provide hoteliers with powerful multichannel media solutions aimed to drive direct bookings. The partnership empowers hoteliers to reach their customers across multichannel media solutions, increasing direct sales and profitability. With Sojern, Roiback enhances its own digital marketing agency specialised in hospitality, providing its clients a smart advertising platform built specifically for travel marketers. Sojern and Roiback will focus efforts on the Middle East and Asia Pacific, Iberia and Latin America regions. “As travel emerges from global lockdowns and cross-border restrictions, we couldn’t be happier to launch another impactful partnership with a market leader in the direct booking space. We look forward to delivering best-in-class strategies and products for our shared customers,” said Josh Beckwith, senior director of strategic accounts and partnerships, Sojern. Roiback is a global powerhouse in travel technology. For five consecutive years has won the World Travel Awards as ‘Europe’s Best Hotel Reservation Solution Provider’ and is nominated for the “World’s Best Hotel Booking Solutions Provider” at the upcoming 2021 World Travel Tech Awards. “Hospitality marketing is a challenging space, with ever-increasing channels and solutions. At Roiback we have a Digital Marketing agency specialised in hospitality, and with this partnership we look to further enhance it. Our hotel clients will benefit from access to simple and effective solutions to empower their digital marketing strategies, as well as to improve their direct channel performance,” said Felipe Bravo, Head of Roiback Digital.

Indonesia Wellness Master Association (IWMA), Wellness &  Healthcare Entrepreneur Association (WHEA) & Indonesia Wellness Spa Professional  Association (IWSPA y/f INDSPA) with the support of the Ministry of Tourism and Creative  Economy and BNI will inaugurate the biggest wellness festival in Indonesia, Indonesia Wellness  Tourism International Festival (IWTIF) which will be held on 1-30 September 2021 virtually. The opening of IWTIF 2021, carried out online and broadcast directly via IWTIF’s YouTube was  inaugurated by the Minister of Tourism and Creative Economy, whereby the Deputy of Tourism  Product and Event Organiser; Indonesian Embassy Representatives in Bangkok (Thailand), Den  Haag (Netherlands), London (UK), Kuala Lumpur (Malaysia) and Indonesian Consulate  Representatives in Cape Town (South Africa); regional government representatives from Central  Java, Maluku, and Papua; Ministry of Cooperatives and SMEs; Ministry of Industry; as well as  wellness SMEs; Wellness Enthusiasts; and Indonesian diaspora were in attendance. The launching of this event is in line with the fact that Indonesia is in the 17th place in the world in terms of wellness tourism market, whereas wellness tourism is a pilot project to encourage and promote inclusive business in Indonesia. The Covid-19 pandemic has majorly affected tourism businesses and others, especially in relation to health and nature-based activities. Local wisdom from approximately 1340 ethnic groups, herbs and spices as product ingredients, various cultural art as well as hospitality and act of services from Indonesian therapists can contribute towards developing the world’s wellness tourism. Local wisdom-based wellness or ethnowellness is the key for Indonesia to take part in the world stage and as a chance to recover the national economy from the tourism aspect. Conversely, Indonesian SMEs are one of the most important supporters of the strength …

Emirates announced that it will be restarting services to the Kingdom of Saudi Arabia from 11 September and St Petersburg from 8 October 2021. The resumption of these services build on Emirates’ growing global footprint, the continued lifting of entry restrictions as well as demand recovery across the airline’s network. Dubai continues to top the must-see destination list for Russian holidaymakers, providing a great combination of warm weather, world-class hotels for every budget, shopping and an unparalleled set of new attractions that encourage repeat visits. From 8 October, flights between Dubai and St Petersburg will operate four times a week, and the airline will increase its services to daily flights from 21 October. All flights will operate on the Boeing 777-300ER in a three class configuration. Emirates flight EK 173 and 174 will operate on Mondays, Wednesdays and Fridays, while EK 175 and 176 will operate on Tuesdays, Thursdays, Saturday and Sundays. EK 173 departs Dubai at 0910hrs, arriving at St Petersburg Pulkovo Airport at 1415hrs. EK 174 leaves St Petersburg at 1645hrs, arriving back in Dubai at 2345hrs local time. EK 175 takes off from Dubai at 1545hrs, arriving in St Petersburg at 2050hrs and EK176 leaves Pulkovo Airport at 2315hrs, landing in Dubai at 0615hrs the next day. From Saturday, 11 September, Emirates will begin operating 24 weekly flights to Saudi Arabia, including daily flights to the capital Riyadh, daily A380 flights to Jeddah, daily flights to Dammam and three weekly flights to Medina. Flights to Riyadh will increase to double daily from 16 September, and plans are underway to boost frequencies across the other gateways by the end of September. To Riyadh, Emirates will operate EK 2817 daily, …