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Brand Dubai launches ‘Dubai Summer Gems’ interactive guide

As part of the latest phase of the #DubaiDestinations summer campaign, a new interactive guide titled ‘Dubai’s Summer Gems’ was issued by Brand Dubai, the creative arm of the Government of Dubai Media Office. Showcasing a comprehensive compilation of tranquil beach destinations, exhilarating water activities, and captivating waterparks, the new guide perfectly encapsulates Dubai’s distinctive summer ambiance and unparalleled experiences that distinguish it as one of the world’s most fascinating destinations during the warmer months. Shaima Al Suwaidi, Director of Brand Dubai, said: “‘Dubai’s Summer Gems’ guide unveils the best of what our city has to offer during the summer months. It serves as a fantastic resource that invites individuals to embark on a remarkable journey of discovery in this vibrant city. The guide highlights a diverse range of attractions and activities that cater to every taste and interest. From serene beaches perfect for relaxation to thrilling water activities that ignite a sense of adventure, this guide captures the essence of Dubai’s summer charm.” The guide highlights numerous exceptional public beaches that provide ample facilities and activities for families and children. These beaches offer a range of amenities and services to ensure a memorable experience. Additionally, for those seeking thrilling water adventures, the guide features a variety of waterparks that guarantee a fun-filled day of aquatic excitement. The guide also includes a selection of other exhilarating water activities that cater to diverse interests. Some of these activities include the thrilling experience of parasailing, the mesmerising exploration of scuba diving, the scenic delights of boat touring, and the adrenaline rush of surfing. The latest phase of the #DubaiDestinations campaign invites international audiences to embark on a captivating journey of exploration and …

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DXB receives ACI accessibility accreditation for its commitment for inclusive travel

Dubai International (DXB) has received an accreditation from the Airports Council International (ACI) under its Accessibility Enhancement Accreditation Programme, a first-of-its-kind initiative that recognises global airports’ commitment to accessible travel operations. The certification acknowledges DXB’s ongoing prioritisation of a safe and inclusive airport experience for passengers with both physical and hidden disabilities. This aligns with the 2019 ACI World General Assembly Resolution and United Nations’ Convention on the Rights of Persons, which stipulates that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms. Through the launch of a phased, two-year plan that addresses and elevates the travel experience for People of Determination (POD), DXB has successfully proven its ability to provide an accessible and inclusive airport experience for passengers, airport workers, visitors and the elderly. This includes launching a travel planner for pre-travel preparation, designing an Autism Friendly Route, and implementing a large-scale training programme. Under the banner of ‘We all meet the world differently’, DXB’s innovative POD initiative contributes to Dubai’s vision of becoming the world’s leading disability-friendly city and drives regional and international awareness of travellers with physical and hidden disabilities. Majed Al Joker, Chief Operating Officer, said: “Dubai Airports remains committed to creating an inclusive airport experience and we’re working with stakeholders to ensure we continue to develop services and facilities that travellers with disabilities require to make their travel to Dubai comfortable. Our goal is to see the needs of POD met at every touchpoint of the journey – especially those with hidden disabilities such as autism, chronic fatigue, and pain. This prestigious ACI accreditation is a testament to our success so far and reaffirms our efforts as we continue …

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AROYA cruises announces gold sponsorship of Al Nassr Football Club

AROYA Cruises, Saudi Arabia’s recently launched premier Arabian cruise line, part of Cruise Saudi, is thrilled to announce its three-year Gold Sponsorship agreement of Al Nassr Football Club. Unveiled during a signing ceremony at Al Nassr Summer Camp in Portugal, the new strategic partnership aims to foster synergies between the two entities and unlock mutual benefits. Key to the partnership is the connection between the exhilaration witnessed on the football pitch with the unparalleled remarkably Arabian experiences to be offered by AROYA Cruises. As the official sponsor of the club, AROYA’s logo will be prominently displayed on the upper chest area of Al Nassr Football Club’s iconic jersey. As part of the sponsorship, AROYA Cruises and Riyadh-based Al Nassr FC will conduct joint promotional campaigns for three years, starting from the 2023-2024 season. The campaigns will focus on linking Al Nassr’s stars and fans with the immersive cruise experience, designed and tailored to reflect the brand values of inspiration, enrichment, generosity and respect, offered by AROYA Cruises. The aim is to create a seamless connection between the passion for football and the exploration of Saudi Arabia’s coastal treasures and other destinations, fostering the objectives of Saudi Arabia’s Vision 2030 toward economic, social, and cultural diversification and opening up new areas of economic activity and development. “We are delighted to announce our Gold sponsorship of Al Nassr Football Club” said Lars Clasen, Chief Executive Officer at Cruise Saudi. This partnership allows us to align the excitement of remarkable performances witnessed on the football pitch with the remarkable experiences we will offer at sea. Together, we aim to create unforgettable and exclusive moments for Al Nassr’s players, and football-loving fans and families …

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Keep kids cool this summer with Summer Camps at Ski Dubai and Snow Abu Dhabi

Majid Al Futtaim Entertainment is thrilled to announce its first-ever season of Summer Camps taking place at Ski Dubai and Snow Abu Dhabi. Until 31 August, Ski Dubai and Snow Abu Dhabi are inviting kids aged 4-10 to join the coolest summer camp in the UAE. Beat the summer heat and boredom with fun learning workshops, physical activities, treasure hunts, magic shows, unlimited snow park rides and attractions, trips to VOX Cinemas, and snow much more! Summer Camps start from 9:00 AM to 5:00 PM daily (except Saturdays and Sundays) and are available in daily, weekly, and monthly packages starting from AED 350 inclusive of all activities, two snacks and lunch. Ski and Snowboard Camps at Ski Dubai For children looking to improve their ski or snowboard skills this summer, Ski Dubai is once again hosting their much-loved weekly Ski and Snowboard Summer Camps until 24 August, from Mondays to Fridays. Children aged 3-13 will learn to shred the slopes and improve their skills through the Beginner, Intermediate or Advanced camps with 60- or 90-minute sessions. Weekly packages start from AED 895 for skiers aged 3-6 and AED 1,040 for skiers and snowboarders aged 7-13. Keep kids active this summer with some winter magic in the fun-filled Ski Dubai & Snow Abu Dhabi Summer Camps or help them level up their skills with Ski & Snowboard Summer Camps. Book your child’s slot now at Ski Dubai – https://www.skidxb.com/en-ae/ski-dubai/passes-packages/summer-camp or at Snow Abu Dhabi – https://www.skidxb.com/en-ae/snow-abu-dhabi/passes-packages/summer-camp

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Mandarin Oriental announces new luxury hotel and branded residences on London’s south bank

Mandarin Oriental Hotel Group will open its third London hotel in the British capital in 2028 to cater to the discerning guests from the Middle East. Situated on London’s South Bank with dramatic views over St Paul’s Cathedral, Mandarin Oriental Bankside, London is positioned ideally to access both the City of London and the West End theatre and shopping districts, offering a perfect base for leisure and business travellers. The hotel will be part of the larger Bankside Yards development, which serves to reconnect the space between the Tate Modern and Blackfriars Station and is centred around the historic railway arches that run through the heart of the site. The overall property is being developed by an international real estate consortium including Hotel Properties Limited, Native Land Limited and Amcorp Properties Berhad. The development will comprise a contemporary standalone building, expected to have 171 guestrooms and 70 branded Residences at Mandarin Oriental. The hotel will offer wellness and fitness facilities tailored for those leading active lifestyles. Within a dedicated space, guests will find a comprehensive Spa at Mandarin Oriental, providing signature wellness therapies and beauty treatments, a 25m lap pool, a spacious fitness centre and invigorating heat and water experiences. Four distinct culinary outlets, located on the first floor and the 19th floor of the building, with views across the city, will make the hotel a destination for locals and visitors alike. Dedicated events spaces include adaptable function and meeting rooms, with pre-function space, an outdoor terrace and an activity space, will ensure it becomes a sought-after destination for events and social occasions. In line with the brand’s continuous commitment to sustainability, the property will benefit from the wider Bankside …

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IHG Hotels & Resorts launches first Holiday Inn open lobby concept in the UAE

Holiday Inn Dubai Business Bay will be the first in the UAE to bring to life the brand defining Open Lobby concept, which transforms the traditional hotel lobby into a flexible space, where the guests can connect, relax, socialise or work their way. IHG Hotels & Resorts will launch, by quarter four 2023, a new stylish dual-branded property in Dubai’s Business Bay. Located a short distance from key tourist and business spots, this cluster of hotels will offer modern and comfortable accommodations for travellers enjoying a short or longer stay in Dubai.The hotel will feature 275 rooms, modern meeting and recreational facilities including a fitness centre and an outdoor pool.  The naturally lit meeting and event spaces will offer state of the art technology with a capacity for up to 100 guests. The new Holiday Inn hotel will bring to Business Bay two new dining venues, a Mexican eatery, La Plancha – Terraza Mexicana, and a chic modern European restaurant and bar, Brasserie on One. It will embody all of its hallmarks, which our guests know and love us for including the brand’s signature “Kids Stay and Eat Free” program. The thoughtfully designed guest rooms will offer best in class features including a 55-Inch smart TV, contemporary furnishings, and high-quality bedding. Staybridge Suites is IHG’s upscale extended stay hotel brand that offers an elevated, residential-style hotel. The new hotel, Staybridge Suites Dubai Business Bay will offer 120 suites with options of studio, one, and two-bedroom suites to cater to varying guest needs. The all-suite hotel is perfectly designed to meet the needs of extended-stay travellers who seek a sense of community and home like warmth when traveling for days, weeks, …

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Wego and Azerbaijan Tourism Board partner to promote summer travel

Wego and Azerbaijan tourism board invites travelers to discover Azerbaijan in all seasons.  The two companies will join forces for a new campaign aiming to showcase Azerbaijan’s incredible attractions to MENA travelers. Building on the successful previous partnership, this collaboration will leverage Wego’s extensive reach and innovative marketing strategies to showcase Azerbaijan’s rich cultural heritage, diverse landscapes, and warm hospitality. In Azerbaijan, both summer and winter offer a wide range of exciting activities for each type of traveler. Mamoun Hmedan, Chief Commercial Officer and Managing Director, MENA and India, Wego, said: “As we renew our partnership with Azerbaijan Tourism Board, we aim to inspire and guide travelers to explore the wonders of Azerbaijan and create a seamless and inspiring travel experience. We recorded over 830,000 searches globally to Azerbaijan this year and we are expecting to see an increase in the searches towards the summer.” During the summer months, the country’s beautiful coastal areas become a haven for beach lovers. Travelers can indulge in water sports such as jet skiing and parasailing. Additionally, the picturesque mountainous regions of Azerbaijan, such as the Greater Caucasus range, provide fantastic opportunities for hiking, trekking, and exploring scenic trails that lead to breathtaking vistas and hidden waterfalls. Florian Sengstschmid, CEO, Azerbaijan Tourism Board, said: “In winter, Azerbaijan transforms into a winter wonderland, providing excellent opportunities for winter sports enthusiasts. The country has premier ski resorts and offer world-class skiing and snowboarding facilities with a range of slopes suitable for beginners to advanced skiers. Additionally, the picturesque village of Gabala, located in the Tufandag Mountains, offers a charming winter retreat with opportunities for skiing, snowboarding, and even enjoying horse-drawn sleigh rides through snowy landscapes.”

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Dubai registers 44% growth in business event bid wins in H1 2023

Dubai’s stature as a global meetings incentives, conferences, and exhibitions (MICE) destination continues to soar with the city registering a strong year-on-year growth of 44% in business event bid wins in the first half of 2023. The outstanding growth in the number of global events being hosted by the city contributes further to its economic growth in line with the goals of the Dubai Economic Agenda D33. Dubai Business Events (DBE), the city’s official convention bureau and part of the Department of Economy and Tourism, worked with partners and stakeholders to win 143 conferences, congresses, meetings and incentives in the first six months of 2023. These events – which will take place over the coming years – are expected to bring over 94,000 additional visitors to the city, including global experts and leaders in their respective fields. The surge in event wins serves as a testament to the dynamic momentum of growth witnessed not only within Dubai’s business events sector but also across its broader economy in recent years. The events captured include 24 association conferences, congresses and meetings, which are set to contribute to driving Dubai’s knowledge economy forward. Renewed growth from China alongside ongoing momentum from India contributed to 84 incentives won by the city. Ahmed Al Khaja, CEO, Dubai Festivals and Retail Establishment, said: “Guided by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the objectives of the Dubai Economic Agenda D33, our focus on capturing business events that bring value to the city continues to deliver strong results. Dubai’s robust proposition, built not only on world-class business events infrastructure and …

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Dubai Aviation City corporation and Dubai South sign agreement with Dubai insurance to launch employee protection insurance programme

Dubai Aviation City Corporation through its affiliated corporation Dubai South, the largest single-urban master development focusing on aviation, logistics and real estate, announced the signing of an agreement with Dubai Insurance Co. PSC (DIN) to initiate a comprehensive Employee Protection Insurance programme for the employees of all Dubai South licensees registered under the Dubai Aviation City Corporation. This will come into effect starting August 2023. The agreement, which took place at Dubai South HQ, was signed by HE Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South, and Abdellatif Abuqurah, CEO of Dubai Insurance, in the presence of senior executives from both entities. Dubai Aviation City Corporation as the licensing and the regulatory body of Dubai South Free Zone aims to create a protected environment for employees working within Dubai South. As such, this programme is designed to provide a safety net for employees in instances where Dubai South licensees may not meet their obligations, covering aspects such as unpaid salaries and end-of-service gratuities, repatriation costs of return for its employees or their mortal remains, and unreimbursed expenses. The programme will also be mandatory on all new employment visas and work permits, whereby employers must adopt this scheme to protect their employees. In contrast, for existing visas, this scheme will be mandatory during the renewal of residence visas. HE Khalifa Al Zaffin said: “This partnership aligns with the UAE’s strategic vision for employee rights and corporate governance. The implementation of the Employee Protection Insurance programme will significantly boost the confidence of our licensees, showcasing our unwavering dedication to fostering an exceptional working environment and reaffirming our commitment to upholding Dubai’s competitive position on the global stage.” …

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Dubai Chambers launches Service Excellence Programme

Dubai Chambers has announced the launch of the Service Excellence Programme, a new initiative aimed at promoting an exceptional customer service culture, encouraging best practices within the private sector, and elevating customer service performance across the emirate. The programme is designed to evaluate the quality of customer experience delivered by private sector companies through mystery shopper reports. The initiative marks another significant milestone that advances the chambers’ role in supporting Dubai’s drive to achieve excellence in customer service and ensure the implementation of global best practices within the emirate’s business community. The Service Excellence Programme recognises the outstanding contributions of companies that embody Dubai’s vision for the future by delivering value-added services for their customers. The evaluation process includes a brand performance service category and a branch performance service category. Companies registered in the programme will receive surprise visits from mystery shoppers, with the results shared as part of a comprehensive report on a quarterly basis. His Excellency Abdul Aziz Abdulla Al Ghurair, Chairman of Dubai Chambers, commented: “The Service Excellence Programme represents a quantum leap in our efforts to foster excellence in customer service within the private sector and develop standards that align with Dubai’s vision for the future of business. The mystery shopper visits aim to drive a culture of continuous improvement and empower companies to excel in serving their customers, ultimately enhancing their brand reputations and ability to retain customers. In today’s business landscape, world-class customer service is a key pillar of success and a prerequisite for companies looking to boost their competitiveness in the market.” His Excellency added: “Our programme is a unique initiative that combines personal mystery shopper visits to the branches and headquarters of …

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