Deep Dive Dubai celebrated International Chess Day underwater. The world’s deepest pool collaborated with the UAE Chess Federation to honor the day that is dedicated to the chequerboard strategy game. Deep Dive Dubai provided the magical, unique setting, and the UAE Chess Federation nominated four of its players to battle it out for the top prize. Emiratis Mohammed Saeed, Khalifa Alhafti, Mana Saeed, and Omran Alhosani, who have proudly represented the UAE at local, regional, and international tournaments, were set a new challenge around their beloved game. The quartet was trained by Deep Dive Dubai’s expert instructors before being kitted with wetsuits and shallow dive gear. Deep Dive Dubai’s experienced staff and safety teams were on hand during each round to ensure the player’s comfort and safety. Jarrod Jablonski, Director Deep Dive Dubai, stated, “We are thrilled to partner with the UAE Chess Federation and bring together these two passions in an innovative manner. Deep Dive Dubai is deeply invested in sharing a deep passion for the underwater realm, and hosting this underwater chess tournament perfectly aligns with our vision.” Deep Dive Dubai welcomes divers of all skill levels to embark on a unique underwater chess adventure. The specialized set is a regular feature at Deep Dive Dubai. The 32 chess pieces are made of stone, allowing them to remain sturdy while submerged. The facility offers novices and experts an unforgettable experience tailored to each person’s ability. Come and explore the wonders of the world’s most exceptional deep-water facility, where everyone can discover the joy of diving.  

Royal Jordanian (RJ) announced the launch of its new Voice of the Customer programme, powered by technology from Medallia, the global leader in customer and employee experience, and delivered by Kantar. The new initiative has been designed to further enhance the end-to-end journey of passengers across RJ’s flight network covering 141 destinations. Royal Jordanian’s Vice Chairman and CEO Samer Majali commented: “Improving the customer experience is at the heart of RJ’s mission, as we strive to better our business performance and deliver class-leading quality product at all journey touchpoints. Our new Voice of the Customer programme has been engaging different customer segments, and we have already received 17,000 pieces of valuable feedback, which we will use to drive the RJ brand towards greater customer satisfaction and loyalty.” RJ’s new Voice of the Customer programme will capture feedback from its flyers from the moment of booking right the way through to their final destination, gathering insight at eight key touchpoints across the end-to-end journey. Using the Medallia Experience Cloud and its AI-powered text analytics capability, RJ will be able to easily identify key trends in passenger feedback and use these insights to drive meaningful change to enhance customer journeys for its growing base of flyers. “Gathering feedback and acting on that insight is the cornerstone of every successful CX strategy. Royal Jordanian has recognised the value of a comprehensive CX programme, and we are delighted to be working alongside Kantar to help RJ realise their vision of customer centricity,” said Eduardo Crespo, Senior Vice President and General Manager of the UK, Ireland, and the Middle East at Medallia. “Kantar is very excited to partner with Medallia to deliver a best-in-class NPS …

Red Sea Global (RSG) announced a partnership with Equinox to create Equinox Resort Amaala in one of the world’s most well-preserved natural environments, Saudi Arabia’s Red Sea. Equinox Resort Amaala is the latest hotel brand to be announced for Red Sea Global’s Amaala, an integrated wellness haven featuring some of the world’s most renowned luxury brands. The hotel, with a focus on sports, fitness and lifestyle, will comprise of 128 keys, including two luxury penthouses as well as a suite of amenities such as several world-class culinary concepts, a magnesium salt rooftop pool, spa, Beach Club, and a signature Equinox Fitness Club. “Amaala brings the best in health and wellness together in an area of extraordinary natural beauty to offer exceptional and transformative experiences for guests. Equinox’s unique brand of luxury and fitness is a fantastic fit, allowing visitors to choose seekin self-improvement during their stay, getting back to nature on land or at sea, or simply enjoying quiet moments with loved ones in comfort and privacy,” said John Pagano, Group CEO of Red Sea Global. Equinox Resort Amaala is a key part of the Amaala Marina Village, designed by renowned architects, Foster + Partners, which will feature a collection of luxury hotels, villas and condominiums all set in a lively retail precinct with stunning marina views. The Village, part of the wider Triple Bay development, has been designed to adopt the best elements of local architecture featuring narrow winding streets perfect for exploration and discovery. The irregular street facades have been orientated to capture and channel breezes, offer shade and protection and filter light, delivering natural climate control to enhance the comfort of guests. The very best in international …

Juan Gomez, Head of Market Intelligence at ForwardKeys says: ” Overall, confirmed tickets for international arrivals in the Middle East during the second half of 2023 are up by 12% vs the same moment last year.  Oman (+31%), the UAE (+29%) and Saudi Arabia (+15%) are leading the way with double-digit growths. In 2023, the Middle East’s impressive tourism performance continues, with a projected increase in international arrivals compared to the previous year in the remaining six months. Most destinations are on track to match or exceed their 2022 numbers, a testament to the relentless efforts of local authorities in transforming the region into a global tourism powerhouse.” He adds: “While destinations like Qatar may not reach the exceptional volumes of 2022 due to the FIFA World Cup’s influence, neighbouring countries continue to bask in the afterglow of last year’s sporting spectacle. Countries such as Jordan and Egypt show forward booking levels lower than the previous year, but this situation remains dynamic, and an upward trend could materialize as the year progresses.” However, destinations like Qatar (-30%) may not reach the exceptional volumes of 2022 due to the FIFA World Cup’s influence. Countries such as Jordan (+7%) and Egypt (-4%) show forward booking levels around 2022 levels, but this situation remains dynamic, and an upward trend could materialize as the year progresses.

Abu Dhabi Airports announced that daily non-stop flights operated by Air France-KLM connecting Abu Dhabi and Paris will be resumed starting October 2023. The return of this route will create additional avenues for business, trade and tourism between Abu Dhabi and France. Abu Dhabi International Airport’s expanding network currently encompasses 114 passenger destinations in 61 countries with 23 airlines operating flights. Elena Sorlini, Abu Dhabi Airports’ Acting Chief Executive Officer, commented: “This renewed partnership between Abu Dhabi Airports and Air France contributes to bolstering the existing business relations between Paris and Abu Dhabi, while affirming our commitment to enhancing connectivity from and to the UAE’s capital. The highly anticipated resumption of flights reinforces Abu Dhabi International Airport’s standing as a gateway to the United Arab Emirates and the region. We look forward to catering to the diverse needs of travellers from France and facilitating commerce and cultural exchange between the two countries.” Angus Clarke, Chief Commercial Officer, Air France-KLM, added: “Air France is poised to reinstate daily non-stop service between Abu Dhabi and Paris, further connecting the United Arab Emirates to Europe and beyond. Abu Dhabi has emerged as a major and rapidly growing destination in the Middle East, and we are proud to join hands with such a reputable airport owner and operator to elevate the city’s global presence and attract travelers seeking unique and enriching experiences.”  

Etihad Airways celebrated the return to service of its Airbus A380 on a special inaugural commercial flight from Abu Dhabi to London Heathrow. The first of Etihad’s four Airbus A380s returns to the sky on the popular Abu Dhabi-London Heathrow route. Antonoaldo Neves, Chief Executive Officer, Etihad Airways, says: “We’re excited to once again welcome guests onboard Etihad’s A380s and step into a truly remarkable experience. Whether our guests are choosing to fly in Economy, Business, First or our three-room suite in the sky The Residence, this aircraft provides an elevated flying experience which we take extreme pride in. The aircraft adds much needed capacity connecting Abu Dhabi with London Heathrow and allows us to build our network and increase frequencies across the network. With a surge in demand for travel over the summer, the return of our much-loved A380 comes at the perfect time.” Guests flying with in Economy are greeted on board in a dedicated welcome area. The Economy cabin features 68 Economy Space seats offering an additional 4 inches in leg room, and 337 Economy Smart seats that come with Etihad’s signature fixed-wing headrest and large pillows for added comfort. 70 Business Studios® are available on Etihad’s A380 upper deck, granting privacy to customers and creating a serene atmosphere. On the upper deck, guests can enjoy access to The Lobby, a serviced lounge and bar area located between the First and Business cabins. In addition, guests will benefit from Etihad’s unique partnership with Armani/Casa, delivering an elevated Business experience. The dining service features ceramics, glassware, cutlery and serving ware, as well as premium textiles and a memory foam mattress for a completely luxurious inflight experience. Guests can …

Qatar Tourism and the Geneva International Motor Show (GIM) have welcomed 30 of the world’s most famous automotive brands to participate in the first edition of the Geneva International Motor Show Qatar, scheduled to take place in Doha from 5 to 14 October 2023. This is the first edition of the renowned international exhibition to be held outside his native Switzerland, hosted by Qatar in conjunction with the 2023 Formula Qatar Airways Grand Prix. This turnout from exhibitors reflects the appeal of the innovative concept and new format of the Geneva International Motor Show, which sets new standards for international motor shows and represents the natural evolution of the marketing strategies of the leading original manufacturers and suppliers of automotive equipment and components. During the show, car enthusiasts will have the opportunity to see for the first time 10 flagship new cars and models scheduled to be unveiled at the show. The exhibiting companies’ pavilions are expected to cover an area of more than 10,000 square meters within the Doha Exhibition and Convention Centre. The exhibition will also dedicate five locations to provide enjoyable and enriching experiences for visitors and guests of the exhibition. Organisers of the Geneva International Motor Show will now begin allocating exhibition spaces for participating brands, following the close of registration at the end of June. The identity of the participating car brands will be revealed through the show’s social media channels in the coming weeks. Bertold Trenkel, Chief Operating Officer at Qatar Tourism, said: “Qatar is the ideal destination to host the first edition of the Geneva International Motor Show outside its home country, thanks to its many attractions such as the range of magnificent …

Ishraq Hospitality announced the signing of a Hospitality Management Agreement (HMA) with Rekan Group, marking a significant milestone in their strategic expansion plans. The agreement entails the management of an exceptional Crowne Plaza Hotel in the vibrant city of Batumi, Georgia, further solidifying Ishraq Hospitality’s commitment to delivering unique experiences worldwide. The new property, located by the beach promenade in Batumi and offering great views of the waters, boasts 150 smartly appointed rooms, two restaurants, meeting facilities, a fitness club and a pool, ensuring guests experience supreme comfort, convenience, and entertainment. In addition, Ishraq Hospitality will also oversee the hotel management of Batumi View Hotel Apartments, a 240-room hotel apartment. These developments are poised to enhance the hospitality landscape in Batumi and contribute to the city’s growing reputation as a tourist destination. Rekan Group, a renowned investment company in the region, brings invaluable expertise and a deep understanding of the Batumi market to the partnership. The collaboration between Ishraq Hospitality, IHG Hotels & Resorts – owner of the Crowne Plaza brand and Rekan Group will lead to drive significant economic growth and provide new employment opportunities. A signing ceremony took place for these new properties at Crowne Plaza Jumeriah in Dubai on 20th July,2023 in the presence of chief guests and high profile delegations. Ahmed Ali Azeez Rekani, Co-Owner at Rekan Group said “We are delighted to join forces with Ishraq Hospitality and IHG Hotels & Resorts. This partnership represents a momentous step forward for our organisation as we contribute to the development of Batumi’s hospitality sector. With Ishraq’s proven track record and our shared vision for excellence, we are confident that these new properties will become the preferred choice …

Destination Management Company (DMC), Safarak Travel & Tourism, which means ‘your travel’ in Arabic, is proud to announce its global expansion with on-the-ground presence in both India and Poland. With dedicated teams of experienced MICE and travel and tourism industry experts in both countries, the DMC will actively promote the Emirate of Ras Al Khaimah as one of the most sought-after destinations in the Middle East. As a proud member of RAK Hospitality Holding, a Ras Al Khaimah Government company that manages a diverse portfolio of hotels, hospitality, and leisure assets in the Emirate, Safarak has set an ambitious goal of making Ras Al Khaimah the preferred destination for MICE and holidaymakers from both countries. With an increase in the number of arrivals from Indian and Poland, Safarak looks to support the growth from both these markets, both of which sit within RAK’s top 10 destinations for inbound travel. Indian and Polish travellers will be spoilt for choice when visiting the Emirate considering that Safarak offers exclusive experiences that can elevate an ordinary trip into an extraordinary journey. From exhilarating desert safaris and thrilling mountain experiences on Jebel Jais including the World’s Longest Zipline, Jais Flight, to a wide range of luxury hotels and beach resorts, captivating city tours, cultural explorations, visits to the renowned RAK Pearl Farm, and a diverse range of delightful dining experiences to suit every palate. Commenting on the international expansion, Cathy Mead, General Manager of Safarak Travel & Tourism said: “We are thrilled to officially announce that Safarak now has offices in India and Poland – two extremely important markets for us for inbound travel. We are committed to providing our clients with best-in-class hospitality …

Red Sea Global (RSG) signed an agreement to launch the third batch of its Red Sea vocational training program, in partnership with the Human Resources Development Fund (HRDF) and King Abdulaziz University (KAU) under the vision of His Highness Prince Saud bin Abdullah bin Jalawi, Governor of Jeddah. The program, launched on July 25, 2023, will consist of three tracks that will serve Red Sea Global’s destinations: Hospitality, Tourism Security and Information Technology. Admission is open to all Saudis who meet the requirements via RSG’s website. Successful graduates will be employed at either Red Sea Global or one of its partners. “Through this partnership, we will be creating a substantial pool of qualified professionals with the skills and resources needed to establish a new and successful tourism industry in the Kingdom,” said RSG Group CEO John Pagano. RSG’s vocational training programs are a demonstration of its commitment to supporting young Saudis to participate in the growth of the Kingdom’s promising tourism sector and positioning the country on the global tourism map. Last Wednesday at King Abdulaziz University, RSG and HRDF celebrated the graduation of the first batch of the Red Sea Vocational Training Program students, giving them the title of ‘Tourism Generation’. The ceremony was attended by His Highness Prince Saud bin Abdullah bin Jalawi and a number of top officials, in addition to the graduates and their parents.