The world’s first premium leisure airline Beond will debut its operations in  Riyadh and the first inaugural flight will commence from 9th November 2023. Speaking with TravelTV Middle East, Tero Taskila CEO and Founder Beond reiterated that they selected Riyadh as the first destination mainly due to the fact that the luxury market is underserved, hence they wanted to cater to the luxury travellers who seek special experiences onboard. The Munich inaugural departing will be 15th November and the Zurich inaugural departing 17th November 2023. Between today and the scheduled service launch, early bird customers have chartered the aircraft to experience the Maldives. In addition, the airline announced new routes from Dubai and Milan, beginning in late March 2024. With events in Malé, Maldives attended by dignitaries, investors, supporters and employees, and at a global media event broadcast online and in-person in Dubai, the airline showcased its first aircraft, an Airbus A319 seating 44 passengers in a luxurious all lay-flat configuration. “Welcome to Beond. Our aim is simple: to fly our customers to the most unique and unspoiled destinations where they can release their inner explorer on the most memorable vacation of their lives,” said Tero Taskila, CEO of Beond, and a founder. “Today is but the beginning of our vision for our customers, embodied by this beautiful aircraft — inside and out. We could not be more pleased to showcase it in Maldives, our home,d and Dubai. We wish especially to thank the government of Maldives and our supporters there, the Maldives Civil Aviation Authority, and SIMDI Group — each of whom believed in our vision for a new airline in Maldives. Our team will do its best to …

Ras Al Khaimah was awarded Silver Certification under EarthCheck’s Sustainable Destinations program – the world’s leading scientific benchmarking and certification program for tourism destinations. The emirate is the first destination in the Middle East to earn this level of recognition for sustainability. The certification process is underpinned by EarthCheck’s in-depth scientific criteria and also involves meticulous monitoring, benchmarking, and auditing across 10 sustainability indicators – from energy and water consumption to waste management, carbon footprint analysis and community engagement. Ras Al Khaimah’s sustainability certification is all the more significant considering the challenges posed by the region’s climate, calling for a more robust approach to managing energy and water consumption than most in order to meet EarthCheck’s stringent requirements. The Silver Certification comes just weeks out from the United Nations’ climate change conference COP28, being held in the UAE in late November. The conference agenda this year will focus on achieving the global emissions reduction target of 43% by 2030. Ras Al Khaimah Tourism Development Authority (RAKTDA) Chief Executive Officer, Raki Phillips, said that achieving EarthCheck’s Silver Certification reinforced Ras Al Khaimah’s ambition to become the UAE’s and the region’s sustainable tourism leader by 2025. “This landmark achievement amplifies our commitment to sustainable, balanced, and purpose-driven tourism industry growth,” Phillips said. “My gratitude goes out to our tourism community for their relentless dedication to achieving EarthCheck’s Silver Certification, which not only substantiates Ras Al Khaimah’s commitment to sustainable tourism but also aligns with our ambitious goal of welcoming over three million visitors by 2030.” EarthCheck founder and Chief Executive Officer, Stewart Moore, said Ras Al Khaimah’s Silver status would bolster and enhance its tourism industry and its business operators locally. “Congratulations …

Jazeera Airways introduced sustainable food service ware on all flights across its network of 64 destinations. By changing from plastic cutlery to 100% biodegradable spoons, forks, knives and napkins, Jazeera reduces 300 kilograms of plastic on its flights each month. The cutlery manufactured by Dubai based Palmade® is made from natural materials including leaves of the date palm trees. All of these materials are certified biodegradable and compostable. Earlier in the year, Jazeera also switched from plastic stirrers to wooden ones as a part of its sustainable practices. The airline is the first low cost carrier in the Middle East to switch from plastic to eco-friendly food service ware in-flight. Rohit Ramachandran, Chief Executive Officer, Jazeera Airways said “As a low cost carrier, we have to be cost conscious in our business, but we are also mindful of our ethical, social and environmental accountability. In the last few years, we have taken small steps towards sustainability and continue to stay focused on reducing or offsetting our carbon emissions. Changing to biodegradable service ware is another small initiative that we are hoping will contribute to a larger impact. Our ultimate goal is to achieve net-zero emissions by 2050.” In 2021, Jazeera Airways placed an order for 28 new A320neo and A321neo aircraft, an investment in the excess of US$3.4 billion. The A320neo aircraft provide an 18% reduction in fuel burn and CO2 emissions, and cut NOx emissions and noise pollution by 50% each. For customers, Jazeera runs CHOOOSE™, a carbon offset program providing them with the option to reduce their flight’s environmental footprint by choosing to contribute to climate projects. The airline has also invested in 2,000+ units of the new …

Hospitality technology solutions providers WorldVue® and Infrateq have announced they have signed an agreement that will mark the entry of WorldVue’s full tech stack into the EMEA region powered by Infrateq. Nearly 50 years in business, WorldVue (formerly known as World Cinema) has been a trusted provider of video, digital infrastructure, wireless connectivity and professional services to hotels, residential properties and enterprises across the world. A family-owned business headquartered in the United States, WorldVue has offices in the Americas, UK, Netherlands, Mexico City, Dubai, Singapore and Australia. Michael Vargosko, Managing Director International Operations at WorldVue commented: “This agreement couldn’t have come at a more opportune time. As we close in on managing a million rooms installed globally, the business has been focused on strategic international growth with EMEA as a top priority, which was cemented by the appointment of Julian Daniel as Vice President of Operations EMEA earlier this year.  Through our alliance with Infrateq our full offering, including IPTV, ISP and wired and wireless network solutions, will be available in EMEA and we will work closely with the team to ensure smooth and seamless operations with the goal to fully integrate the business.” Specialized in IT infrastructure project design, deployment and management for the hospitality industry, Infrateq designed solutions are approved by leading vendors and international hotel chains, using decades of industry experience of their team plus a network of over 50 verified local partners. Infrateq has extensive coverage in the EMEA region through its hubs in the UAE, Saudi Arabia, South Africa, Europe and the UK. “This is a very exciting milestone for the company,” said Gary Carscadden, CEO & Founder of Infrateq. “WorldVue will bring its North …

InterContinental Hotels & Resorts is embarking on an exciting new chapter with the launch of an extensive global brand evolution. As part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, InterContinental is set to yet again reimagine the luxury travel experience, striking a harmonious balance between freedom and familiarity. This transformative journey is driven by the brand’s long held belief that travel can expand minds and connect cultures, enhanced by cutting-edge technology, innovative design, and the exceptional talents of InterContinental’s diverse team members. InterContinental aims to captivate the imaginations of modern luxury travellers by satisfying their desire for knowledge and culturally rich experiences. This holistic evolution includes new offerings and experiences, a fresh brand culture, unique brand differentiators, and a game-changing food and beverage and hotel design strategy tailored to the traveller of tomorrow. With InterContinental hotels in the world’s finest cities from Rome to Shanghai, and 93 new hotels and resorts in the pipeline, these concepts will shape the future of InterContinental. Tom Rowntree, Vice President of Luxury Brands at IHG Hotels and Resorts, said: “This isn’t a rebrand or repositioning; rather, it’s a comprehensive transformation from start to finish of InterContinental, ensuring we stay at the forefront of crafting a luxury experience for the modern luxury traveler. Collaborating with our 215 hotels worldwide, we are committed to delivering precisely what todays and tomorrows guests, owners and colleagues require. “At its core, this brand evolution revolves around our exceptional team members globally. Alongside a new brand service platform, we’re introducing a fresh brand culture and a range of programmes aimed at attracting and retaining the finest talent in the industry. Our colleague brand culture is grounded in InterContinental’s …

According to Phocuswright, an increasing number of companies from outside of travel are entering the online travel agency (OTA) space. This comes ahead of the 2023 Phocuswright Conference, which will be themed around what recent powerful advances in technology could mean for the future of the industry – and how travel businesses must adapt to remain relevant. Although outside players are plugging into online travel companies’ platforms, it is mainly the OTAs that will reap the rewards of this trend, according to Phocuswright: “Historically it was travel suppliers who partnered with the OTAs in a bid to supplement their core products,” said Lorraine Sileo, senior analyst, at Phocuswright.  “However, non-travel brands, such as financial institutions, retailers and loyalty clubs, are now partnering with OTAs to sell travel. “These companies now really want to get into the travel business – and technology is enabling them to do so.  Over the past two years, several have launched travel booking platforms or announced ambitious plans to do so, even though the online travel agency market is already near saturation and uber competitive.  The goal for these companies is not to gain substantial revenue directly from travel, but to keep their customers coming back, for example by encouraging card usage and giving customers more ways to earn or redeem loyalty points.  But, for the OTAs, these partnerships can be directly profitable.” This trend is set to benefit the big brands in the OTA space, as many “outside” companies will simply be tapping into their various plug-and-play models without needing much experience or expertise in the travel sector.  Here are three companies in the finance space that are now tapping into OTAs to drive loyalty …

Cebu Pacific  hosted a thanksgiving dinner for their travel agency partners and Philippine government officials in the United Arab Emirates (UAE) to celebrate the airline’s 10 years in Dubai. The event, held at Doubletree by Hilton M Square, is a celebration of CEB’s long-standing history of servicing the Dubai-Manila route and its partnership with the travel trade. It is also CEB’s way of expressing gratitude to its travel partners and Philippine government stakeholders for their support in the last 10 years. Philippine Consul General to Dubai Renato Dueñas Jr. graced the event along with representatives from the Al Rais Travel & Shipping Agencies LLC, and CEB’s General Sales Agent in Dubai and Northern Emirates. CEB flew its maiden Dubai-Manila flight on October 7, 2013, making it the airline’s first ever long-haul flight. It was also the first local carrier to land in Dubai in 15 years. “Cebu Pacific remains committed to continuously provide our kababayans in the UAE the easiest and fastest connectivity to the Philippines, and link tourists from all over the world to the best destinations in our country,” said Xander Lao, CEB President and Chief Commercial Officer. Arlene Tena, CEB Director for Passenger Sales and Distribution, recalled how the airline’s operation in Dubai has helped thousands of Filipinos to find greater pastures in the UAE and be reunited with their families and loved ones in the Philippines. “Indeed, Dubai holds a special place in our hearts. It is a city that embodies the spirit of adventure and the pursuit of dreams, and Cebu Pacific is proud to be a bridge that connects people to our beautiful homeland,” Tena said. CEB currently flies twice daily between Dubai and …

Louvre Abu Dhabi has welcomed more than 200,000 visitors between the months of June and August 2023, reporting a record peak in summer visitation since the museum’s opening in 2017, reaffirming its position as an internationally renowned cultural institution. Abu Dhabi welcomed 2.4 million hotel guests in the first half of 2023, a 34 per cent increase compared to the same period last year, according to figures shared by the Department of Culture and Tourism – Abu Dhabi. As one of the UAE’s main cultural attractions, the visitor and community experience has remained a key priority for Louvre Abu Dhabi. The museum saw a surge in attendance numbers compared to previous summers, as individuals and families alike engaged with artworks, explored immersive exhibitions, and sought inspiration from the museum’s architecture. To engage the community over the summer period, Louvre Abu Dhabi opened its latest Children’s Museum exhibition Picturing the Cosmos to the public on 20 July inspired by the human fascination with the cosmos. As part of the exhibition’s programming, the museum also hosted an interactive live call from space with Emirati astronaut Sultan Al Neyadi, in partnership with Mohamed Bin Rashid Space Centre, on 3 August. In just two months, the exhibition welcomed over 30,000 visitors. The museum’s summer offerings also focused on participatory learning and engagement, as young adults took part in the Art Lab, where they collaborated with UAE-based artists in engaging workshops. Using the theme of In with the OId and Out with the New, participants explored sustainability through the lens of the museum. In anticipation of the new school year, Louvre Abu Dhabi also welcomed teachers and children for a free exploratory visit of the …

As part of its successful ‘Hospitality Qatar’ programme, the country’s first national tourism training programme, Qatar Tourism has launched a new ‘Beach Expert’ training course, which aims to provide beachfarers who come directly to visitors with the expertise needed to visit Qatar’s growing beaches, desert camps, hotels and resorts with beach views and open beaches that are frequented by many in Doha and beyond. The course, which allows applicants to choose the times that suit them, is available in Arabic and English and takes approximately 30 minutes to complete. Upon completion, participants receive a certificate from Qatar Tourism stating that they have acquired the necessary knowledge and experience regarding the latest information about Qatar’s pristine beaches. Commenting on the new Beach Expert course, Ms. Moza Al Maadadi from Qatar Tourism said : “Qatar has beautiful coastlines and crystal clear waters that are admired by residents and many of our international visitors. The Beach Expert course is an opportunity to highlight the refreshing atmosphere that Qatar offers to its visitors, such as the bright sun, clear sea water and soft sand, especially as new beaches are being developed and included in Qatar’s growing hospitality offerings. We are delighted with the success and growth of the Moyadaf Qatar programme, and invite beach staff who interact directly with the public to explore the latest training courses and be provided with the latest relevant information.” The flagship program, Medyaf Qatar, is part of Qatar Tourism’s Academy of Service Excellence and has accredited more than 35,000 customer and visitor professionals, including hotel concierge staff, shopping mall security staff, restaurant staff, taxi drivers and service workers. The recent expansion of the Modyaf Qatar programme reflects Qatar …

Visa and Etihad Guest have renewed their exclusive cobrand deal in the UAE for another 7 years. This partnership enables Etihad Guest to further grow its’ cobrand card portfolio with key financial partners in the UAE and drive innovation in the country’s payment ecosystem. Visa’s global platform, digital first approach, and unmatched card benefits will further augment the growth of the Etihad Guest programme. As global and UAE travel trends continue to be on the rise, this partnership will further provide Etihad Guest customers with market leading customer value propositions including a secure payment product with benefits of earning miles and enjoying rewards such as global lounge access. At the same time, cardholders benefit from convenient services like concierge and insurance. Etihad boasts six banking partnerships in the UAE which are enabled through its cobrand partnership with Visa. As a result, Etihad Guest cobrand cardholders can earn rewards through everyday spending on their credit cards, making travel even more attractive. The partnership complements Etihad’s current growth journey as the airline continues to expand its network, offering Etihad Guest members an even greater choice of destinations when spending their rewards. Arik De, Chief Revenue Officer, Etihad, said: “With more than 9 million members globally, the Etihad Guest programme offers our members and guests a richly rewarding travel and lifestyle experience. As two leading and trusted global brands, we’re proud to renew our exclusive partnership with Visa, giving us further ability to enhance and evolve the Etihad Guest programme for our members in the UAE both locally and as they travel the world with Etihad. These are part of the exciting array of offerings we are adding as we further cement Etihad …