Hyatt Regency Dubai Creek Heights is one of the first hotels to have achieved GBAC STAR accreditation this week. The Global Biorisk Advisory Council (GBAC), a Division of ISSA, provides training, guidance, accreditation, certification, crisis management assistance, and leadership to government, commercial and private entities looking to mitigate, quickly address, and/or recover from biological threats and real-time crises. “GBAC STAR is the gold standard of safe facilities, providing third-party validation that ensures facilities implement strict protocols for biorisk situations. Accreditation empowers facility owners and managers to assure workers, customers, and key stakeholders that they have proven systems in place to deliver clean and healthy environments that are safe for business.” says Patricia Olinger, Executive Director of the Global Biorisk Advisory Council. GBAC STAR is performance based and developed by experts who have spent their careers focusing on creating protocols for facilities to reduce risk during outbreaks. Hyatt Regency Dubai Creek Heights, being a prominent hotel that welcomes all guests for a safe and healthy stay has ensured their accreditation along with several other initiatives taken with internal as well as external stakeholders.The world has changed, our care has not. Hyatt Regency Dubai Creek Heights proudly takes a step forward to put their guest’s safety and well-being first with this accreditation.

Airbnb Experiences and the Singapore Tourism Board (STB) signed a two-year Memorandum of Understanding (MoU) to co-promote and grow a range of unique, authentic Airbnb Experiences hosted by passionate locals on the Airbnb Experiences platform. This agreement comprises three strategic pillars: 1) Development of Singapore Experiences in the new tourism landscape; 2) Co-marketing of destination Singapore to stay top-of-mind amongst global audiences; and 3) Facilitating data and knowledge exchange to enable effective recovery. “Healthy travel is travel that keeps the economics local and is authentic to the culture of the destination. In the context of seeking to support such healthy travel, we are excited to be partnering with the Singapore Tourism Board to promote experiential travel in one of the world’s most vibrant and dynamic communities. I have personally enjoyed Airbnb’s Singaporean cooking Experiences and know that such Experiences unlock new ways to discover Singapore through its greatest natural resource – its people. And it is through using the Airbnb platform to showcase the incredible people of Singapore to the world that, working in partnership with the Singapore Tourism Board, we can help support the recovery of international tourism,” said Chris Lehane, Senior Vice President, Policy and Communications, Airbnb. Keith Tan, Chief Executive, STB said, “STB’s partnership with Airbnb Experiences is a timely one. As travel gradually resumes, we want to focus on strengthening Singapore’s brand image in the minds of audiences around the world, and ensure that our destination remains top-of-mind. This partnership will also give passionate Singapore hosts a world-leading platform to reach out to quality travellers globally, while helping them innovate and explore newbusiness models. We are excited about working with Airbnb, and look forward to breaking …

In line with the Ajman Tourism Development Department’s guidelines and precautionary measures, Ajman Saray is the first hotel in Ajman to be awarded the BV Certification by His Highness Sheikh Abdulaziz bin Humaid Al Nuaimi. This ensures the emirate continuous efforts in positioning itself as a favourable tourist destination for the UAE residents and as well as international visitors.The award comes after Ajman Tourism Development Department’s ongoing efforts in ensuring the safety of tourists, guests, visitors, hospitality employees in the Emirate. The BV Certification is a testament to Ajman Tourism’s comprehensive and strict precautionary measures in making the Emirate a safe destination to travel. Upon awarding the BV certification to Ajman Saray, His Highness Sheikh Abdulaziz bin Humaid Al Nuaimi Chairman of Ajman Tourism Development Department expressed his gratitude by saying, “It gives me immense pleasure to award the first BV certification to Ajman Saray that has been extremely cooperative in complying with every preventive measure efficiently. The high-standard checks instructed by Ajman Tourism Development Department (ATDD) were carried out in cooperation with Ajman Medical District and Ajman Crises Management Team.” He further added that “These checks are part of the preventive programs of the UAE health authorities to reinforce the precautionary measures to limit the spread of coronavirus that include all employees in Ajman hotels, to safeguard and promote a healthy work environment for every staff member.” The certification Bureau Veritas (BV) embodies a comprehensive checklist to confirm compliance with strong hygiene practices, social distancing, and other precautionary recommendations to guarantee the highest levels of safety. It further regulates field audits to monitor that the protective measures are executed efficiently. Ajman Tourism Development Department (ATDD) welcomes its guests for …

Meliã Desert Palm Dubai now welcomes guests to celebrate their special day in an elegant outdoor setting, especially in the winter months. With the recent announcement made by the Supreme Committee of Crisis & Disaster Management in Dubai permitting hotels to host weddings for up to 200 people. Meliã Desert Palm Dubai’s rustic and chic venues deliver an exclusive experience, away from the city’s noise, to not only host dreamy weddings but also proposals and bridal showers. For those looking to enjoy the outdoor splendour, the Olive Garden lends an air of history, nature and romance in an unforgettable location.The 300-year-old olive trees provide the perfect locale against the backdrop of the 160-acre polo field and the wide acres of green lawns graciously accommodate guests for a seated dinner with sufficient social distancing between the tables.For those that prefer being indoors for an intimate gathering, the spacious Polo Rooms can be transformed with gorgeous décor. The Polo Rooms provide complete private access so guests don’t need to pass through the main hotel building. Alternatively, Meliã Desert Palm Dubai offers a selection of exclusive, romantic spaces including The Courtyard, The Museum Lawn, The Green Veranda and The Argentinian Table, which can all be set up as per the couple’s requirements, and in adherence with the guidelines issued by the government. The resort’s in-house wedding planner boasts excellent experience in the overall requirements of both local and international wedding parties and can organise western, Arabic and Asian-style weddings. The planner will guide the couple through selecting themes, dramatic backdrops, customised menus, floral arrangements, entertainment and lighting for the day, and assist in sourcing all the requirements. Executive Chef Gaston Silva Herrera and …

VFS Global has launched a travel insurance that will provide COVID-19 health-related coverage. Available through VFS Global’s online/offline distribution channels, the policy complies with EU requirements and waives the exclusion of Epidemic and Pandemic diseases in most travel medical insurance plans to give consumers confidence when travelling abroad. Travellers to countries in the Schengen area, Russia, Turkey and Ukraine require travel insurance with a COVID-19 cover ahead of applying for a visa. Exclusively designed by global insurers such as AXA, ALLIANZ and AIG, the policy offered through VFS Global caters to the requirements of client governments whilst protecting travellers against COVID-19 related issues whilst abroad. This includes emergency medical care and repatriation costs should travellers contract the virus whilst travelling and need to return home. Additionally, COVID-19 cover is also available for those travelling to other destinations worldwide, including the USA and Canada. Although not mandatory for visa applications, travellers may need insurance with a COVID-19 cover as a precaution when travelling overseas. Vinay Malhotra, Regional Group COO – South Asia, Middle East & North Africa, Americas said, “Many travellers want to be assured about health insurance cover in case of any unprecedented circumstances arise around COVID-19. With limited options in the marketplace for travellers seeking relevant coverage, our robust policy offering is for those who are planning to head abroad again as travel restrictions begin to lift.”

Al Habtoor Hotels in partnership with Elli’s Kosher Kitchen recently became the first hotel group to introduce Kosher food and beverage services to its UAE culinary portfolio. Further ongoing efforts to excel in meeting the needs and requirements of the Jewish community visiting the UAE, Al Habtoor City, Hotel Collection has extended its kosher services by being the first hotels to offer a 24/7 In-room dining experience whereby guests may indulge in a delicious OU Certified Kosher Room Service Menu in the comfort of their very own guest rooms. The room service menu would include a selection of breakfast items as well as a curated range of Kosher favourites including a selection of Kosher grape beverages and a kid’s menu prepared in accordance to the OU Kosher Certification (Orthodox United) which is known to be the most trusted form of certification when it comes to handling Kosher meals globally. Fredrik Reinisch – Complex General Manager for Al Habtoor City, Hotel Collection had this to say, “Following the instant positive feedback, we received when we launched our Kosher catering facility last month, we decided to take it one step further. Our guests may now order Kosher food and beverages from the comfort of their room around the clock and there is even a selection of kid’s favourites. We are also excited to offer special Shabbat meals to guests upon request”. Al Habtoor City, Hotel Collection along with its UAE sister properties look forward to working with Elli’s Kitchen ensuring each guests visit is a memorable and enjoyable culinary journey. Hotels offering Kosher 24/7 in-room dining menus will include Hilton Dubai Al Habtoor City, V Hotel Curio Collection by Hilton and Habtoor …

Hyatt Hotels Corporation announced that a Hyatt affiliate has entered into a management agreement with South African real estate company, Millat Properties, for the first Hyatt-branded hotel in Cape Town. Hyatt Regency Cape Town, a 137-room hotel, is expected to open in December 2020, bringing the total number of Hyatt-branded hotels across Africa to eight, with two in South Africa. Hyatt affiliate has entered into a management agreement with South African real estate company, Millat Properties, to open the first Hyatt hotel in Cape Town. Hyatt Regency Cape Town, a 137-room hotel, is expected to open in December 2020, bringing the total number of Hyatt hotels across Africa to eight, with two in South Africa. The new Hyatt Regency Cape Town will be rebranded from the former Hilton Cape Town City Centre. Ludwig Bouldoukian, regional vice president of development for the Middle East and Africa, Hyatt said, “As a premier destination, Cape Town has been a top goal for us to have a Hyatt hotel, and we believe there is meaningful potential for further growth in South Africa. Hyatt Regency Cape Town is a key element of our strategy to grow thoughtfully in markets where we know our guests are travelling.” Hamza Farooqui, Chief Executive Officer of Millat Properties said, “Millat will extensively refurbish the hotel – prior to reopening – using renowned international interior designers, LW Design. Knowing Hyatt and Millat share equally high standards around the guest experience, we are delighted to bring the Hyatt Regency brand to life in this iconic location.” “The news of a Hyatt-branded property opening within the City of Cape Town is a welcome addition to the tourism sector and is a positive …

Palm Fountain at The Pointe has secured the Guinness World Record for the World’s Largest Fountain after a breathtaking launch streamed live across the world. The magical show was attended by distinguished guests, residents and tourists, who watched in awe as The Palm Fountain broke the record in tune to an exclusive song – Dubai is another planet, produced to reflect the city’s vibrant and inspirational spirit. A celebration of Dubai’s creativity and ambition, The Palm Fountain is spread over 14,000 sqft of sea wáter and is the only multi-coloured fountain in the city. Its super shooter stands tall at 105 metres and comes alive with over 3,000 LED lights. Omar Khoory, Managing Director of Nakheel Malls, which operates The Pointe, said, “This is an historic moment which further underscores our commitment to bringing new and unique experiences to the city for the benefit of all stakeholders. As pioneers of retail and lifestyle destinations in Dubai, we look forward to the inspiration it will bring to visitors at The Pointe, residents of the UAE, our retailers, tourists and the international community.” Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE), said: “Securing another Guinness World Records™ title for Dubai further solidifies the city’s status as a must-visit destination where guests from around the world can experience the best sights and sounds as well as unrivalled retail and tourist spaces. The Pointe’s standing as one of Dubai’s premier dining and leisure destinations has been further elevated with the unveiling of this record-breaking new attraction and we look forward to welcoming the many new tourists who will visit.” Shaddy Gaad, Senior Marketing Manager – MENA, Guinness World Records, said, “GWR …

Ministry of Economy, UAE and Dubai Chamber, which is the key local partner for Google’s ‘Grow Stronger with Google’ programme, discussed digital transformation in the sector Small and medium enterprise, during a webinar in the presence of His Excellency Dr. Ahmed bin Abdullah Humaid Belhoul Al Falasi, Minister of State for Entrepreneurship and Small and Medium Enterprises. His Excellency Dr. Ahmed bin Abdullah Belhoul Al Falasi, Minister of State for Entrepreneurship and Small and Medium Enterprises, spoke about the need to continue investing in modern technologies to enhance the effectiveness of responding to the repercussions of the pandemic. He stressed on the vital role of technology in accelerating the pace of economic recovery and restoring momentum in various sectors, especially retail sales, tourism and hospitality services. During the panel discussion, His Excellency further added that “The challenges that the world faces today have proven that investing in technology, innovation and digital transformation is no longer an option, but rather has become an imperative to ensure the continuity of competitiveness. There is no doubt that the post-Covid-19 scene will not be like earlier times and the speed of adapting to the new reality will be a key factor in accelerating the pace of recovery of economies globally and returning to the path of growth. He also remarked on how Governments, and the private sector provide virtual channels of coordination and communication at a time when direct communication is difficult due to the preventive measures in place. “In this context, we would like to commend the partnerships between government agencies in the UAE and global technology leaders such as Google, as these partnerships and initiatives contribute to increasing the resilience of the …

RAK Leisure (RAKL) announced that the world’s first Bear Grylls Explorers Camp (BGEC) will open close to the Via Ferrata on Jebel Jais in Ras Al Khaimah this October. As travellers across the globe navigate through the ‘new normal’, the opening of BGEC aligns seamlessly with travel experiences set in expansive, open and natural environments and that are curated for smaller groups with safety protocols and social distancing measures fully in place. Following the huge success of Bear Grylls Survival Academy in the United Kingdom, his globally renowned survival courses will debut in the Middle East in addition to the world’s first Bear Grylls branded camp accommodation opening in 2021 and featuring 20 recycled and redesigned containers, lending to the overall mountain experience. “Within a larger global context, the launch of BGEC represents both innovation and resilience during what has been a very challenging year for the travel and tourism industry,” said Alison Grinnell, CEO of RAK Hospitality Holding. “Under the expert guidance of our RAK Leisure division, BGEC will further enhance the growing adventure offer on Jebel Jais and raise the profile of Ras Al Khaimah on the world stage.” Raki Phillips, CEO of Ras Al Khaimah Tourism Development (RAKTDA) added, “As a tourism destination, Ras Al Khaimah has demonstrated time and time again, a robust identity aligning with current travel sentiment for remote and curated experiences, which is exactly what BGEC offers travellers in a new era of travel. In 2018, we launched the world’s longest zipline on Jebel Jais and are delighted to announce another first with the Bear Grylls Explorers Camp on the UAE’s highest mountain.” Paul Gardiner, Managing Director of Bear Grylls Survival Academy concluded, …