Medical tourism in Dubai reportedly yielded returns of around AED1.421 billion in 2016 against AED1.40 billion in 2015, with the number of incoming wellness tourist arrivals rising to 326,640 in 2016, a 9.5 per cent growth over the previous year, states Dubai Health Authority (DHA). The much-coveted potential boasted by Dubai, particularly at the medical level, has made the emirate a sought-after destination for recuperative tourism, commented Dr Layla Al Marzouqi, Director of the DHA Medical Tourism Council. She further added that the maximum number of wellness tourists visiting the medical facilities in Dubai from outside the country were aged between 25 years and 45 years, with orthopaedics, dermatology and ophthalmology being the medical specialties that were in maximum demand. Demographically, 27 per cent of the tourists were Asians, 31 per cent Arabs and 15 per cent Europeans. Source: WAM

Dubai has reportedly introduced a scheme that enables travellers to use their smartphones instead of their passport or express gate cards at Dubai International Airport. Known as “Emirates Smart Wallet” and considered as the first of its kind in the world, the scheme is meant to further streamline movement across DXB. The scheme was launched at the airport’s departure terminal by Lieutenant General Dhahi Khalfan Tamim, Dubai’s Deputy Chief of Police and Public Security and Mohammed Ahmed Al Marri, Head of Dubai’s Naturalisation and Residency Department. Right now in its first phase, the scheme, which requires a traveller’s personal data, Emirates ID and passport information as well as e-gate card data, is a stepping stone for a large-scale project which aims to reduce travel clearing procedures at DXB to the minimum. Source: WAM

The largest property of Sofitel in the Middle East, Sofitel Dubai Wafi, is expected to open in early 2019. Being developed in collaboration with development partner MKM Commercial Holdings LLC, it will feature 501 luxury guestrooms, inclusive of 86 suites — ranging in size from 55 sq. m. to 625 sq. m. — in addition to 97 studio, one-, two- and three-bedroom serviced residences, which would be operated on an extended-stay basis. Also, there will be a number of dining venues, including an Asian speciality restaurant, gastro pub, a unique destination restaurant, bar and lounge on the 43rd and 44th floors, a French lobby café, an all-day restaurant and a pool bar. Guests will also have the option to relax and unwind at the SoSpa or work out at the comprehensive gymnasium. Also a part of the property will be few outdoor pools, private cabanas and a kids club. Business travellers will have access to 10 meeting rooms, in addition to an 1115 sq. m. ballroom. Sami Nasser, Chief Operating Officer, Luxury Brands, AccorHotels Middle East, commented, “We are delighted to work with MKM Commercial Holdings, one of our long standing partners, to develop this impressive project that will undoubtedly become a future flagship for Sofitel in the region. The development of this property is aligned with our strategy to operate one of our leading luxury brands across strategic locations in the Middle East.”

In the first four months of 2017, Cebgo, the leading low-cost airline of Cebu Pacific, has carried a total of 6.63 million passengers. Its Seat Load Factor reached 88.6% in April 2017, bringing the four-month total to 85.1%. Based on this increasing number of passengers, Cebu Pacific has ramped up the number of its carriers this year to support more domestic destinations, such as Siargao, Masbate and Tablas in Romblon. They are also planning to increase the frequency and capacity of selected domestic and international flights to places such as Cebu, Davao and Hong Kong starting July 4, 2017, following the delivery of two brand new aircrafts and upgradation of the existing flights on these routes from Airbus A320 to A330. “To reach our goal of flying 20 million passengers this year, we remain committed to expanding our domestic route network, where we lead with 37 destinations, and are looking at opportunities to grow our international market as well, meeting rising demands and sustaining our year-round low-fare proposition,” said Atty JR Mantaring, Vice President, Corporate Affairs, Cebu Pacific.

International serviced-residence owner-operator The Ascott Limited has launched a dedicated Arabic website to meet the demand of its Arabic guests. The new website, www.ascottmea.com, designed in both Arabic and English, offers in-depth information on properties as well as other areas such as “Ascott Social”, and also promotional ads, guest blogs, stories on the events happening at various properties, social media feeds and a local’s perspective of “City Life”. To complement the launch, Ascott is running a competition to win weekend getaways to Paris or other destinations across the GCC. “A large percentage of our guests within the GCC are Arabic and we are excited to be able to offer them the convenience of booking online in their preferred language,” said Vincent Miccolis, Ascott’s Country General Manager, Middle East & Turkey.

Travelport recently announced a multi-year agreement with Mezoon International Travel & Tours (MITT), an affiliate of BCD Travel and one of the largest travel agencies in the Sultanate of Oman. With this agreement, MITT will have access to Travelport’s unrivalled travel content and benefit from its intelligent, fast and accurate search and booking facility to offer its customers information of more than 400 airlines, including low-cost and network carriers, more than 650,000 hotel properties and more than 37,000 car rental locations around the world. MITT can also take advantage of Travelport Smartpoint as its agency desktop to search beyond rates and availability to book a more personalised and tailored travel for its customers, work smarter and subsequently, increase revenues. Riyaz Kuttery, Chief Operating Officer, MITT, commented, “We are delighted by this agreement and look forward to benefitting from Travelport’s content and merchandising capabilities. Travellers have been increasingly expecting more choice and personalization when booking travel and Travelport’s customer-centric technology will enable us to deliver better quality service as well as give our business a continuing opportunity to grow.” Matt Powell, Managing Director, Middle East and South Asia, Travelport, added, “Travelport welcomes one of the Middle East’s leading travel agencies as our newest partner in the region. To maintain their leadership in today’s competitive world of travel, Mezoon needs access to both extensive global travel choice as well as the very best travel booking technology, and this has remained our focus and an area in which we have continued to invest and lead.”

In keeping with the recent instructions from the governments of UAE, Saudi and Bahrain, seven carriers from the various Middle East countries have suspended their services to Doha with effect from June 6, 2017 until further notice. Among these airlines are Royal Jets, Etihad, Emirates, flydubai and Air Arabia from UAE; Saudia from Saudi and Gulf Air from Bahrain. While Etihad, Emirates and flydubai suspended all flights between Dubai and Doha, Royal Jets suspended their services between Abu Dhabi and Doha and Air Arabia suspended their flights between Sharjah and Ras al Khaimah and Doha. Saudia has suspended its flights between Saudi and Doha and Gulf Air between Bahrain and Doha. So all customers who have booked tickets on any of these airlines for flying to Doha will have to contact the airlines for alternative options, which will include full refunds on unused tickets or free re-booking to the nearest alternate destinations. For detailed information, the relevant airlines can be called or their websites can be looked up.

Seven Tides has launched a new five-year payment plan for its Anantara The Palm Dubai Residences. Potential buyers can purchase ready-to-move-in properties in the luxury development with a deposit of 20% of the total sales price. A further 5% would be paid every quarter thereafter, starting 12 months from the date of the initial reservation agreement. From the original 449 units, there are now only 160 left, comprising one- and two-bedroom apartments. The one-bedroom apartments are available in various sizes between 1156 sq. ft. and 1560 sq. ft. and their price starts from AED 2,730,000; while the two-bedroom apartments, with land area varying between 1774 sq. ft. and 2248 sq. ft., have their starting price fixed at AED 3,990,000. Abdulla Bin Sulayem, CEO, Seven Tides, says “This is an excellent opportunity for people to own a property in the Anantara The Palm Dubai Resort development, which offers Thai-inspired luxury on Palm Jumeirah. These apartments are perfect as second or holiday homes, where residents can take advantage of the facilities and amenities within the five-star resort, away from the hustle and bustle of the city. We can also assist with a leasing strategy on a long-term basis or the apartment can be added to the hotel rental management scheme, whereby the unit becomes a part of the hotel inventory and sales are managed by the hotel reservations team.” The properties feature high-quality furnishings; parquet flooring; an Opus smart home system; separate air conditioning control; LCD televisions; en-suite master bedrooms with king-size beds and second bedrooms with twin beds; walk-in wardrobes; fully equipped kitchens; spacious balconies with spectacular views overlooking the Arabian Gulf, the Atlantis, the Burj Al Arab and the Palm; …

InterContinental Hotels Group (IHG) has announced the opening of Staybridge Suites Jeddah Alandalus Mall in Alandalus Mall, a prominent shopping destination in Jeddah, with an annual visitor rate exceeding 13 million visitors. The hotel’s connection to Alandalus Mall makes it an attractive location for families as well as transit guests to Makkah. The new hotel has 164 suites: a mix of studios, one- and two-bedroom suites, complete with spacious living areas, fully equipped kitchens, guest laundry rooms and high-speed internet connections. Additionally, the Alandalus Mall will complement the hotel’s facilities with offer 7 meeting rooms, a banquet hall, an outdoor swimming pool, a spa, a gym and a business centre. Both business travellers and tourists can now choose this ideal location, situated in the heart of modern Jeddah. The hotel is linked to the most important and vital roads to the south, west and east, including King Abdullah Road and Prince Majed Road, which connect it to the new King Abdulaziz Airport, with a commute of less than 15 minutes. The hotel is also close to Al Haramain Train Station, allowing guests to reach the Grand Mosque in less than 20 minutes. Pascal Gauvin, Chief Operating Officer – IMEA, IHG says, “As part of IHG’s diverse family of brands, Staybridge Suites endeavours to provide guests with the best extended-stay experience possible. We believe our unique offering, coupled with an excellent location near the heart of Jeddah, will allow Staybridge Suites to serve the needs of Saudi Arabia’s families, religious and leisure tourists, and business travellers alike.”

In another technology first, Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has introduced panoramic, 360° virtual tours of its hotels in Dubai. The virtual tours, comprising high-definition photographs and videos, offer visitors the opportunity to experience the unique value propositions of each hotel, discover its myriad facets and make an informed decision regarding the purchase – be it for booking hotel stays, restaurants or spas. These virtual tours cover properties under the premium luxury hotel and serviced residences brand, Address Hotels and Resorts; the upscale lifestyle hotel and serviced residences brand, Vida Hotels and Resorts and the new contemporary mid-scale hotel and serviced residences brand, Rove Hotels. The visitors are virtually taken through the spectacular architecture that defines properties under the Address Hotel and Resorts, including Address Boulevard, Address Dubai Marina, Address Dubai Mall, Address Montgomerie and Palace Downtown. Also, they virtually get to see the exceptional ambience offered by Vida Downtown and Manzil Downtown, as well as the three Rove Hotels that are currently operational in central locations across the city – Rove Downtown, Rove City Centre and Rove Healthcare City. To view, navigate to the master-brand pages, which will take you to individual hotel websites, where you can take the interactive tours.