Air Arabia announced free global COVID-19 cover for all passengers travelling on Air Arabia flights from Sharjah and Abu Dhabi. This cover is automatically included with the booking, no additional documents are required from customers and validity is for 31 days from the day of departure on the itinerary. It also includes medical expenses and quarantine costs.
Adel Al Ali, Group Chief Executive Officer, Air Arabia commented, “The new COVID-19 global assistance cover underlines our commitment to customers in helping them travel with confidence and additional ease of mind. At Air Arabia, we always ensure that every step of our customer journey remains safe, seamless and driven by added value to customers.”
Impacted passengers who has been diagnosed with Covid-19 during their travel can contact the 24/7 Air Arabia COVID-19 Global Assistance Cover Team.
Since the COVID-19 outbreak, Air Arabia’s customer journey has been upgraded to include all safety measures that are in line with the highest international measures. Air Arabia’s entire fleet is fitted with HEPA cabin air filters, which help to provide a safer and healthier environment for passengers. Customers are always requested to comply with the conditions and requirements of the countries of departure and destination.