Kuwait Airways announced the opening of its Sales Office in Alexandria, Egypt. In a statement to the press, the company said that the opening of the office comes within the framework of the Blue Bird’s preparation for the 2023 summer season, with its plans to expand to new destinations, provide the best services to its customers, as well as meet their requirements, while offering convenient and comfortable facilities to them.
In addition, the company stated that the Sales Office will provide several services, including issuing tickets and reservations for commercial travel to customers. The office will also provide the service of changing tickets, such as upgrading the travel classes on board, whether to Business Class, or First Class or Royal Class, as well as changing and cancelling reservation dates and receiving all inquiries, complaints and suggestions from customers and working to assist them. Moreover, the office gives priority to its clients with special needs and the elderly with a specially designated area for assisting and providing services to them as quickly as possible.
The company concluded its statement by affirming its relentless commitment to providing the best services to its customers and completing their travel procedures with ease from the airport and enjoying the company’s services on board.
The inauguration of the office was held under the auspices of the Ambassador of the State of Kuwait to the Arab Republic of Egypt, H.E. Ghanim Al-Ghanim, and in the presence of the Head of the Cultural Office in Alexandria, Dr. Khaled Al-Muhareb, the Managing Director of the Egyptian Kuwait Real Estate Development Company, Mr. Nawaf Al-Jurman, in addition to Kuwait Airways’ representative, the Director for Egypt and Lebanon, Mr. Abdulaziz Al-Dhafiri. The new office, located in the center of Alexandria, is easily accessible for the company’s valued customers.