Global Village has announced their health and safety measures for Season 25. Customer safety and comfort have always been of utmost importance for Global Village and this year is no different. Through close consultation and alignment with leading international and local authorities, Global Village is confident of a successful Season 25 ahead operating under “new normal” standards starting October 25, with enhanced hygiene and protection measures in place throughout.
Ali AlSuwaidi, Chief Operating Officer, Global Village, said, “We became the first theme park in the world to win the “Sword of Honour” accreditation for safety management excellence from the British Safety Council and continue to work to standards developed alongside international bodies such as the International Association of Amusement Parks and Attractions (IAAPA). At Global Village, the comfort and wellbeing of our guests drives our operational decisions. We are pleased with our preparations for 25th October as they near completion and we look forward to welcoming our guests for our Silver Jubilee season.”
With customer experience at the core of Global Village’s continued success, senior leadership are looking at the enhanced measures as an opportunity to improve guest experience at all touchpoints in a lasting way. A brand new website and mobile application are planned for an October 25th launch to ensure guests can quickly and easily purchase tickets, pay for parking and top-up the Wonder Pass for contactless entry to Carnaval Rides and other attractions and shows. Smart vending machines are now an easy way to collect Wonder Passes purchased online. In addition Global Village will soon be announcing a bespoke cashless payment solution for purchases across all retail, food and beverage outlets.