Saudi Arabian Airlines (Saudia) has announced its decision to implement International Air Transport Association’s (IATA) New Distribution Capability (NDC) in a modular approach. Saudia has appointed TPConnects, a leading technology solutions provider, as its NDC distribution partner to manage the NDC standard platform.
At Saudia, implementation of NDC is seen as a major Transformation project focusing on revenue drivers, major cost reducing programs and implementing ONE Order initiatives, beyond opportunities in distribution. NDC standards enable Saudia to offer our guests the opportunity to have a consistent shopping experience, including access to rich content, ability to buy ancillary products and services and to be recognized and receive personalized offers, wherever they shop for Saudia products, especially from the travel agents and Online Travel Agency channels. The introduction of NDC could help travel agents to improve the offering to the customer, to upsell additional services including branded fares or fare families which are of value to both the traveler and the corporation and create business process improvements.