Tag Archives: training

Boutique Group signed MoU with Sommet Education. Sommet Education will support Boutique Group through customized and bespoke training pathways, enabling Boutique Group employees to benefit from Sommet Education’s vast experience in crafting hospitality programs, tailored to the talent development of the company’s employees. As Boutique Group continues to recruit talent, locally and internationally, Sommet Education has the opportunity to play a significant role through its established network to ensure that the unique talents from its Hospitality schools join the Boutique Group’s team. A leading international network of hospitality management and culinary arts schools, Sommet Education encompasses prestigious institutions such as Swiss originated hospitality business schools Glion Institute of Higher Education and Les Roches, together with culinary and pastry arts school École Ducasse. Boutique Group is a one-of-a-kind hospitality company developed to deliver a unique ultra-luxury Saudi experience that contributes to the local economy and enhances the Kingdom’s position as a leading cultural tourism destination in line with the Vision 2030. The collaboration between Boutique Group and Sommet Education will focus on three main areas: training programs, recruitment, and internships. Boutique Group will offer internship programs for students, providing them with invaluable hands-on training and experience. In turn this will help to establish a talent network, ensuring a flow of passionate individuals who are familiar with the company’s ethos and standards.

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) celebrated the graduation of 56 Emirati students from its 2023 Tourism Youth Summer Camp, a two-week introduction to Abu Dhabi’s tourism and hospitality industry where participants nurtured essential teamwork and leadership skills, gained hands-on experience and received insights from professionals within the field. The graduation ceremony, held at Saadiyat Rotana Resort and Villas was attended by the students and their parents, as well as key industry partners and government officials including H.E. Mouza Obaid Al Nasseri, Executive Director of Small & Medium Enterprises, Department Of Economic Development; Shaikha Al Nuwais, Vice President Owner Relationship Management at Rotana Groups; Hamad Mohammed Alsudain, Licensing & Regulatory Compliance Director at DCT Abu Dhabi; Mouza Theib Al Mansoori, Recruitment Department Manager at Human Resources Authority; and Najla Al Nahdi, Chief Human Resources Officer at Abu Dhabi National Hotels. In line with the Abu Dhabi Economic Vision 2030, DCT Abu Dhabi’s annual Tourism Youth Summer Camp allows young UAE nationals interested in exploring a career in the emirate’s tourism and hospitality industries to learn about Abu Dhabi as a tourism and cultural destination. The programme includes a work placement at one of the emirate’s top hotels, where participants discover the different components of the tourism business and how they contribute to the growth and development of the emirate’s economy. At the end of the programme, each student is equipped with knowledge and experience in various aspects of the tourism and culture sectors and an understanding of their important role in achieving Abu Dhabi’s strategic ambitions, having gained valuable professional skills and greater confidence to pursue a career in the industry.

Marriott International continues to reinforce its commitment to developing the next generation of hospitality leaders in Saudi Arabia with a dedicated workshop for women participants and alumni from the company’s Tahseen programme. The event took place in Riyadh in the presence of H.H. Princess Nouf Bint Faisal Bin Turki Al Saud and Anthony Capuano, Chief Executive Officer, Marriott International.   The workshop was attended by more than 40 women who are currently enrolled in or graduated from Tahseen, Marriott’s leadership programme in the Kingdom.  During the event, H.H. Princess Nouf Bint Faisal Bin Turki Al Saud inspired the group by speaking about her journey and experiences. H.H. Princess Nouf Bint Faisal Bin Turki Al Saud said, “I value this pioneering initiative by Marriott International for Young Saudi Women to learn and support the country’s Vision for 2030.  The vision of the country promises Saudi women senior, executive and other management positions in various institutions, with their knowledge, awareness and experience.” The group also heard from Marriott International’s Chief Executive Officer, Anthony Capuano, President for EMEA, Satya Anand and Chief Operating Officer, Middle East, Sandeep Walia.  Marriott’s leadership reinforced the company’s commitment to the advancement of women and increasing the presence of women leaders at all levels of the organisation.  During the workshop, all participants also went through an exercise on their personal branding which included identifying and establishing their key strengths and building leadership presence. Sandeep Walia, Chief Operating Officer, Middle East, Marriott International commented, “As part of our leadership development efforts in Saudi Arabia, we look forward to advancing the next generation of women hospitality leaders in the country.  We remain committed to investing in local talent to ensure the …

Emirates and IATA hosted a training workshop on the safety of the industry both crew and passengers to share the best practices, especially after the pandemic as  travel surges across the globe. An aircraft flight deck can be a complex, challenging and high-threat environment that requires pilots to have intense focus and the ability to react and take informed decisions with agility, aided by technology. As demand for air travel increases phenomenally and airlines expand their operations, pilot training is once again sharply in focus, as they are responsible for the safety of millions of passengers and crew every single day, on every flight, on every route globally. Now more than ever, the aviation industry must use the latest best practices to train its workforce for peak performance. In the first-ever forum of its kind, Emirates and the International Air Transport Association (IATA) jointly held a workshop on pilot training and flight safety for the aviation industry. Hosted by Emirates’ Flight Operations Training together with IATA, the Evidence based training – Competency Based Training Assessment Workshop was organized at the Emirates Aviation College in Dubai on 28 October, 2022. Training experts from airlines, including Lufthansa, Singapore Airlines, Iceland Air, UAE Presidential Flight, Etihad, flydubai, Air Arabia and Indigo and civil aviation authorities, such as General Civil Aviation Authority, UAE (GCAA) and the Irish Aviation Authority, attended the workshop. Aircraft manufacturers Airbus and Boeing, as well as the International Federation of Air Line Pilots’ Associations (IFALPA) and training institutions, including Emirates Flight Training Academy (EFTA) and CAE, were in attendance. Hosted by Emirates’ Flight Operations Training together with IATA, the Evidence based training – Competency Based Training Assessment Workshop was organized …

Marriott International announced that its unique hospitality training program, Tahseen, celebrated its first graduating class in Egypt. Developed in partnership with Helwan University and Professional Development Foundation, the company created the unique programme for Egypt in 2018 to support its commitment to further enhance tourism education in the country. The inaugural graduating class featured 80 students who completed the first of its kind Bachelors of Hotel Operations Management Degree. The celebration took place at The St. Regis Cairo with all 80 students accompanied by their families. The milestone event was hosted by Satya Anand, President, Europe Middle East & Africa, Marriott International and was attended by Professor Dr. Hosam Refai, Acting President, Helwan University and Mohammed Farouk Hafeez, Chairman, Professional Development Foundation, along with other senior officials from the organizations. Satya Anand, President, Europe, Middle East & Africa, Marriott International said, “We are excited to celebrate the first group of graduates as part of our Tahseen programme in Egypt.  Tahseen is focused on providing young people with the skills and experience to grow and thrive in the hospitality business and to be part of the success of Egypt’s travel and tourism sector. As a company, we remain committed to enhancing tourism education in Egypt and developing the next wave of exciting and impactful local hospitality leaders in the country.” Tahseen was launched in 2018 in partnership with Helwan University and Professional Development Foundation to focus on fast-tracking the next generation of hospitality leaders by providing them with firsthand experience of the industry and a springboard to launch successful careers in hospitality. In 2019, the programme received the Ministry of Higher Education’s approval in Egypt and earned bachelor’s degree accreditation. Today, …

In line with Oman’s Vision 2040 strategy, which aims to develop a diversified and sustainable economy, Oman Air, the national carrier of the Sultanate of Oman, continues to provide Omani nationals the opportunity to gain insights into the aviation and logistics world through specialized internship programmes at Oman Air headquarters. In 2021, Oman Air provided internship opportunities to 250 students from various universities and colleges in Oman and abroad. Furthermore, more than 160 additional students are expected to finish their internship programme by the end of August 2022. Oman Air, Senior Vice President – People, Hilal Al Siyabi, stated: “Oman Air is pleased to lend its support to the youth of Oman and guide them through our internship programmes. We remain committed to Oman’s economic diversification and Omanisation objectives by training the next generation of Omanis in the aviation and logistic sectors. We want to encourage future aviation professionals to explore the full spectrum of positions available in the industry, whether for a flying or non-flying career.” Oman Air’s Talent department, in coordination with various units of the airline, accommodates undergraduate trainees by equipping them with the skills necessary to apply for and succeed in jobs within their chosen fields, such as Human Resources, Flight Operations, Airport Management, Marketing, Corporate Communications and Media, Logistics and Supply Chain, Engineering, Digital and Operations Management, among many others. “Interns are assigned designated coaches who are responsible for providing orientation and supervision and are accountable for mentoring and guiding the interns to maximize their potential.” Al Siyabi added. “We would like to thank the employees who contribute their expertise to the next generation. We acknowledge their efforts and appreciate their participation in achieving the …

Saudi Arabia’s best and brightest future hospitality workers have arrived at les Roches Global Hospitality Education on its campus in Marbella, Spain. The cohort is part of a new program announced by Saudi Arabia’s Ministry of Tourism to equip 100,000 young Saudis with the key hospitality skills needed to pursue careers in the Kingdom’s flourishing tourism industry. Launched by His Excellency Ahmed Al Khateeb, Minister of Tourism of Saudi Arabia at the 116th session of the World Tourism Organization’s Executive Council in Jeddah last month, ‘Tourism Trailblazers’ will provide in-depth global experience to the tourism industry’s future leaders. His Excellency Ahmed Al Khateeb, Minister of Tourism of Saudi Arabia said: “The program demonstrates our commitment to empowering young people by providing them with right skills, support and opportunities to shape the future of the tourism industry. “It is vital that we invest in our youth now. Creating a skilled workforce with the talent and ambition to support and drive the tourism sector regionally and globally is key to realising the Saudi Vision 2030, a unique and transformative economic and social reform blueprint that is opening Saudi Arabia up to the world.” The program has three main objectives that aim to nurture, develop and support talent in the industry. It seeks to spread a culture of professionalism, help nascent professionals gain the knowledge and qualifications needed to break into the industry, and support their success through refinement of their skills. The program will help trainees to secure jobs within the sector, including seasonal, part-time, or full-time opportunities across the Kingdom. The first cohort of students at les Roches Global Hospitality Education on its campus in Marbella will be equipped with the …

Ras Al Khaimah Tourism Development Authority (RAKTDA), in partnership with the American University of Ras Al Khaimah (AURAK) – Center for Executive & Professional Education, has certified 19 successful graduates from the Tour Guide Training Program 2022, the first course post-pandemic. Amongst the new tour guides are five UAE Nationals from across Ras Al Khaimah who will use their skills to share the destination’s rich tribal history and take visitors on a unique historical and cultural journey into the Emirate’s fascinating heritage and traditions. Established for those seeking careers as Tour Guides, the program is designed to give candidates the skills and knowledge necessary to maximize professional opportunities in the tourism industry and meet industry standards. The classes are conducted by lecturers and trainers who have years of experience in the fields of cultural heritage and use global standards to impart their knowledge, resulting in world-class tourism professionals. Throughout May and June, the participants took part in practical overland training and mastered the art of effective commentary, active listening, managing difficult situations, and conducting effective small and large tours, alongside a variety of additional skills to help advance their career. During a graduation ceremony held at AURAK on 21st of June 2022, candidates who had successfully completed the course and passed both theoretical and practical exams received an official certificate and tour guide card issued by Ras Al Khaimah Tourism Development Authority. The newly certified tour guides are now eligible to join tourism focused organizations and companies that operate cultural experiences for visitors, including city tours, heritage site tours and wider sightseeing within the Emirate. Prof. Hassan Hamdan Al Alkim, President of the American University of Ras Al Khaimah said …

Radisson Hotel Group announced the launch of the Concierge Navigation to Success Program (NTS), a new learning programme designed for Saudi professionals working in the hospitality industry. The initiative launched at Park Inn by Radisson in Riyadh, Saudi Arabia with key stakeholders from the Radisson Hotel Group supervised by Ministry of Tourism (MOT) that was represented by Princess Noura bint Khalid Al-Saud, the Learning & Development Partnership Manager at the Ministry of Tourism of Saudi Arabia. The Concierge Navigation to Success Program launched for Saudi professionals is part of the group’s ongoing expansion strategy in the Kingdom and further cements its intensive recruitment efforts in one of its key market feeders of the region. Designed to upskill the concierge team at Radisson Hotels in the Kingdom of Saudi Arabia, the NTS programme will equip the concierge agents with the tools and resources needed to grow in their career and succeed. This initative is also aligned with the Saudi 2030 vision to raise the contribution of the tourism sector to the domestic product to more than 10% and to provide one million additional job opportunities. Princess Noura Al-Saud said: “We’re delighted to see international hotel groups focus on further development in the Kingdom in line with the Saudi Vision 2030. This only speaks to the group’s commitment to inspiring young adults and the new generations with tailored learning programmes to ensure career growth and the delivery of world-class services. The Human Capital Development Deputyship at the Ministry will always support such an initiative where it comes to develop and uplift the skills within the sector”. The NTS programme aims to enrich the team’s skills needed to tailor guests’ experiences and create …