Tag Archives: RAK ‘Stay Safe’ Hotel Certification

RAK Tourism goes all out to ensure safety of guests at hotel pools and beaches

Ras Al Khaimah Tourism Development Authority (RAKTDA) is working closely with hospitality partners and government authorities to safely welcome guests back to the Emirate as restrictions are gradually eased, and hotel pools and beaches become accessible to visitors. To ensure the wellbeing and safety of visitors and employees, the Authority is in ongoing dialogue with hotel partners to ensure they are strictly adhering to government and public health guidelines and complying with all social distancing advisories from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and the UAE Federal Authorities. RAKTDA is also working closely with the Public Service Department (PSD) to oversee a dedicated certification process – the RAK ‘Stay Safe’ Hotel Certification – whereby hotels are required to fulfil a detailed set of measures to attain the certification. Raki Phillips, CEO of Ras Al Khaimah Tourism Development Authority comments, “We are working closely with our hospitality partners and Government Authorities to ensure the highest standards of hygiene are maintained and that all social distancing advisories are strictly adhered to across the Emirate. Detailed guidance has been shared with our industry partners indicating best practice measures to be implemented across all operations and divisions.” He added, “To help reassure our guests, colleagues and residents, we have also introduced the RAK ‘Stay Safe’ Hotel Certification that, once awarded, hotels can use to demonstrate their adoption of all the measures in place to protect everyone’s wellbeing. We know that many people are looking forward to what we’ve termed a ‘shortcation’ or longer holiday and our aim is give them the confidence that they can comfortably enjoy their time in Ras Al Khaimah.”

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RAKTDA to launch RAK ‘stay safe’ hotel certification with Emirates public service

Ras Al Khaimah Tourism Development Authority (RAKTDA) is working closely with the Emirate’s Public Service Department (PSD), to create a certification programme, Deemed as the RAK ‘Stay Safe’ Hotel Certification, aimed at the Emirate’s hospitality providers. The certification process will be determined by a series of measures targeted at the various hotel departments and an official assessment, once in the recovery phase of the COVID-19 outbreak. The effort aims to boost confidence and rebuild trust in the destination’s tourism once the necessary travel restrictions are lifted. Measures will include a full sterilisation programme, conducted alongside the PSD, currently implementing the National Sterilization Program in the Emirate, as well as training on appropriate guest interactions, employee engagement, elevated property hygiene standards, and operational procedures to be actioned in the recovery phase. “Achievement of this certification will result in the hotels being endorsed by the relevant authorities, thereby supporting the public’s confidence in their offerings”, shared Raki Phillips, CEO of Ras Al Khaimah Tourism Development Authority. The Authority’s four-step road to recovery places initial focus on the domestic market, followed by the GCC and wider Middle East, to then be extended to Asia and Europe. The first phase of recovery will see the launch of the UAE ‘Shortcation’ campaign, offering guests staying three nights at Ras Al Khaimah hotels, two complementary passes to attractions such as the Jais Adventure Peak and the Suwaidi Peal Farm. This will be introduced when the necessary travel restrictions are lifted and the federal authorities deem travel safe to proceed and will run in addition to the ‘Kids Go Free’ promotion across hospitality and dining sectors. These efforts alongside the RAK ‘Stay Safe’ Hotel Certification, aim to …

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