Marriott International, Inc. announced it has signed an agreement with Al Ali Property Investments (API) to bring Moxy Hotel to Dubai’s Al Barsha neighbourhood. A conversion of an existing property, the hotel will undergo a brand positioning process and refurbishment before opening as Moxy Hotel in the summer of 2025. Moxy Al Barsha Dubai is anticipated to mark the debut of Moxy in the UAE and will feature the brand’s industrial design, buzzing social spaces and bold programming. “The Moxy Al Barsha Dubai will serve as a playful lifestyle hotel bringing a spirited experience to the Dubai’s vibrant hospitality landscape”, said Chadi Hauch, Regional Vice President, Lodging Development, Middle East, Marriott International. “Dubai remains an important growth market for the company and we continue to see a strong demand for hospitality experiences in the market that are as stylish as they are affordable. This milestone signing also highlights the increased opportunities for conversions across the region, and we are excited to strengthen our relationship with the API with this project.” Moxy Hotels has been boldly breaking the rules of a conventional hotel stay since its inception a decade ago. Today the brand has established itself as a leader in the upper midscale lifestyle segment across the globe with over 135 properties in operation across more than 25 countries. The Moxy Al Barsha Dubai is expected to offer stylish and smart guestrooms that have been designed for today’s young-at-heart travellers. The hotel is anticipated to feature buzzing public spaces, bold programming with local flavor, and communal tables offering plenty of opportunities to plug and play. “Moxy Hotels is an ideal fit for one of Dubai’s most dynamic areas with its energetic and …
Read More »Avaya transforms world’s top hotel groups with unique guest experiences
Leading hospitality providers are implementing new and innovative ways to enhance guest and staff experiences with the help of unified communications and contact center solutions from Avaya Holdings Corp., a global leader in solutions, to enhance and simplify communications and collaboration for the global hospitality industry. According to IDG, 62% of businesses believe digital transformation success is defined by excellent customer experience as measured by customer satisfaction scores. “As a significant and growing global hospitality brand known for superior guest experiences across our 5,000 resorts and hotels worldwide, Accor chooses our vendors carefully,” said Denis Collette, Global Call Centre IT manager, Accor. “We have been an Avaya customer over the last 20 years and we look to Avaya for our continued growth in enhancing our guest journey. The Avaya IX Contact Centre solution is rock solid with a history of proven reliability and support.” Moxy Hotels, Marriott’s newest brand, focuses on providing fresh and innovative experiences to guests by combining stylish design and approachable service at an affordable price point. “To ensure we are giving our guests the finest experience we knew we needed a reliable, rich-feature solution that came in at a competitive price point,” said Lowell Beebe-Center, Director of Operations, Moxy Hotels. “Connectivity today is a critical aspect of the hospitality industry. It is essential to have proper infrastructure to provide the reliable services our guests need,” said Joseph Fayad, Corporate Director IT, TIME Hotels, a chain of four resort brands based in the UAE. “Our new Avaya contact centre and unified communications platform helps make it possible for the group to automate key guest services including wake-up calls, reservation reminders, and requests for information on hotel services …
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