Tag Archives: Emirates

Emirates has launched an integrated biometric path at Dubai International airport (DXB). The contactless airport experience is now open to Emirates passengers travelling from and through Dubai. The integrated biometric path will give passengers a seamless travel journey from specific check-in to boarding gates, improving customer flow through the airport with less document checks and less queuing. Utilising the latest biometric technology – a mix of facial and iris recognition, Emirates passengers can now check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport. The various touchpoints in the Biometric path allow for a hygienic contactless travel journey, reducing human interaction and putting emphasis on health and safety. Adel Al Redha, Emirates’ Chief Operating Officer said, “We have always focused on providing a great customer experience at any touchpoint and now it is more vital than before to make use of technology and implement products, and introduce processes that focuses not only on fast tracking customers, but more importantly on health and safety during their travel journey. The state-of-the-art, contactless biometric path is the latest in a series of initiatives we have introduced to make sure that travelling on Emirates is a seamless journey and gives customers added peace of mind.”

Emirates airline is rolling out a redesigned onboard experience from November 1. The celebrated A380 Onboard Lounge and Shower Spa have resumed operations with the introduction of additional health and safety measures. The airline has also enhanced its offering, introducing a nutrient-rich welcome drink for the winter season. The A380 Onboard Lounge, which serves First and Business Class customers, will transform into a take-away bar with limited seating capacity and social distancing protocols in place. The bar continues to serve wines, spirits, soft drinks and pre-packaged lounge bites for customers to take and enjoy in the comfort of their own seats. Customers can also make their orders from their seats if they prefer. The social areas in Business Class on select Boeing 777 aircraft and in First Class also re-opened with pre-packed snacks for customers to grab and go. First Class customers can once again have a shower at 40,000 feet. Luxury spa products will be provided in individual amenity bags to each customer. The sets include pamper essentials from award-winning, organic and sustainable Irish brand VOYA, a disposable bath towel and a menu to choose additional amenities.

Emirates airline to resume its flights to Budapest (from October 21), Bologna (November 1), Dusseldorf (November 1), Hamburg (November 1) and Lyon (November 4), expanding its European network to 31 destinations, and offering customers around the world convenient connections via Dubai. The addition of these five destinations takes Emirates’ global network to 99 destinations, as the airline continues to gradually meet travel demand, while always prioritising the health and safety of its customers, crew and communities. Flights to/from Budapest and Lyon will operate twice a week on Wednesdays and Saturdays while flights to/from Bologna, Dusseldorf and Hamburg will operate twice a week on Fridays and Sundays. All flights to the five cities will be operated by the Boeing 777- 300ER, providing robust cargo capacity on each flight. Tickets can be booked on emirates.com, the Emirates App, Emirates sales offices, via travel agents as well as online travel agents. Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors.

Emirates has launched a suite of connectivity options for its trade partners around the world to easily and directly access the airline’s rich content and other services.Developed using IATA’s New Distribution Capability (NDC) standards, the Emirates Gateway is available via the recently launched Emirates Partners Portal. Adnan Kazim, Emirates’ Chief Commercial Officer said, “The Emirates Gateway suite of connection options has been built on new technology and is designed to address the limitations of current legacy distribution systems. Our aim was to create a platform that empowers us to rapidly develop and deploy new products and services, thereby giving us and our trade partners the ability to offer even more value-added and differentiated services. It also prepares the way for Emirates to offer custom content and dynamic pricing that better responds to our changing marketplace.” Offering improved access to Emirates’ products and services with an intuitive and easy to ease interface, the Emirates Gateway offers the airline’s trade partners the ability to enhance travellers’ journeys with customised products and services. Trade partners can connect to the Emirates Gateway via three flexible access solutions: Emirates Booking Portal: a user-friendly web booking portal available in 12 languages, connected directly to Emirates’ reservation systems that simplifies the booking, ticketing and post-ticketing servicing of Emirates orders; Emirates Gateway Direct: which provides access to Emirates content through IATA NDC APIs, allowing trade partners to build applications that meet their needs with expert support from Emirates’ IT teams; Emirates Gateway Sync: a facilitated link into the Emirates reservation system provided by industry leading, IATA registered, Emirates certified technology partners.

Emirates has introduced self- check-in and bag drop kiosks for a more seamless airport experience at Terminal 3, Dubai International Airport. The service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations.The 16 new self-service bag drop machines and 8 self-service kiosks complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the customer experience in Dubai. More self-services facilities are planned to be added in the coming months.The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. While Emirates staff will be on hand for any assistance required, the facilities are fully self- service, allowing customers to breeze through the airport and proceed directly to immigration. The facilities are cleaned and disinfected regularly and hand sanitisers are also available for customers to use. The new offering is part of Emirates’ continued investment in product and service to provide an unmatched travel experience on ground and on board. The solution was developed in house at Emirates in collaboration with Dubai Aviation Engineering Projects and Dubai Airports. The self check-in kiosks will be continually upgraded to offer new features in the future including going touchless, and allowing customers to make re-bookings on their own. Flexibility and assurance: Emirates’ booking policies offer customers flexibility and confidence to plan their travel. Customers who purchase an Emirates ticket for travel on or before 31 March 2021, can enjoy generous rebooking terms and options, if they have to change their travel plans. Customers have options to change their travel dates, extend …

Emirates announced it will restart services to Entebbe, Uganda (October 1) and Muscat, Oman (October 2), bringing the total number of cities served by the airline to 94. Emirates is gradually resuming operations and rebuilding its network to provide more opportunities for travel, sparing no effort to ensure the highest standards of health and safety for its customers and employees at every travel touchpoint. Emirates will operate to Entebbe with three weekly flights on Thursdays, Fridays and Sundays. The addition of Entebbe expands Emirates’ African network to 20 destinations, enabling customers to safely and easily connect to destinations across Europe, the Far East, the Americas, the Middle East and West Asia with one convenient stop in Dubai. Emirates flight EK 729 will depart Dubai at 1030hrs, arriving in Entebbe at 1500hrs. The return flight, EK 730, will depart Entebbe at 1700hrs, arriving in Dubai at 2325hrs. Flights from Dubai to Muscat will operate twice a week on Sundays and Fridays. Emirates flight EK 866 will depart Dubai at 0215hrs, arriving in Muscat at 0330hrs. The return flight, EK 867, will depart Muscat at 0440hrs, arriving in Dubai at 0555hrs. Services to both cities will be operated by the Boeing 777- 300ER. Tickets can be booked on emirates.com, the Emirates App, Emirates sales offices, via travel agents as well as online travel agents. Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming …

Emirates’ African network will expand to 15 destinations with the restart of Luanda, Angola from 1 October. The airline continues to gradually and safely restore its network, delivering on its health and safety promise as it responds to growth in passenger demand across the globe. Flights to Luanda will initially operate once a week on Thursdays. Emirates flight EK793 will depart Dubai at 0945hrs, arriving in Luanda at 1430hrs. EK794 will depart Luanda at 1825hrs, arriving in Dubai at 0510hrs the next day. Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.

Emirates airline has reaffirmed its commitment to growing its operations in Bahrain with the introduction of a second daily flight to the Kingdom. The expanded schedule will offer enhanced connectivity for customers travelling to Dubai and beyond to Emirates’ network of over 85 destinations. The second daily flight will be operated by an Emirates Boeing 777-300ER. Starting from 20 September, EK837 will depart from Dubai at 0945hrs, arriving in Bahrain at 1000hrs. The return flight, EK838 will depart from Bahrain 1130hrs, arriving in Dubai at 1355hrs. Tickets can be booked on emirates.com, the Emirates App, Emirates sales offices, via travel agents as well as online travel agents. Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.

Emirates re-started passenger services to Moscow Domodedovo Airport (DME) with two flights a week, starting September 11. The resumption of flights to Moscow will take the airline’s expanding network in Europe to 26 cities – offering Emirates’ global customers with more travel options to Europe, and customers in Russia with renewed connections to the Middle East, Asia Pacific and Africa via Dubai. Emirates has been gradually restoring its network connectivity, working closely with international and local authorities to responsibly resume passenger operations to meet travel demand, while always prioritising the health and safety of its customers, crew and communities. The addition of Moscow will take Emirates’ global network to 85 cities in September. Flights to Moscow will operate twice a week – on Fridays and Saturdays. On Fridays, Emirates flight EK 133 will depart Dubai at 10:10hrs and arrive in Moscow at 14:25hrs local time. The return flight, EK 134 will depart Moscow at 17:35hrs and arrive in Dubai at 23:35hrs local time. On Saturdays, Emirates flight EK 131 will depart Dubai at 16:15hrs and arrive in Moscow at 20:30hrs local time. The return flight, EK 132 will depart Moscow at 23:20hrs and arrive in Dubai at 05:30hrs local time, the following day. The flights will operate with the Emirates Boeing 777-300ER and can be booked on emirates.com or via travel agents. Travellers can also enjoy enhanced connectivity via Emirates’ codeshare partner in Russia, S7 Airlines – providing greater access to a range of regional destinations. Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for …

Emirates will resume passenger services to Amman, Jordan from today. The resumption of flights to the Jordanian capital takes the number of destinations Emirates serves in the Gulf and Middle East to eight cities, as the airline gradually resumes operations with the safety of its customers, crew and communities as its top priority.Flights from Dubai to Amman will operate as a daily service on the Emirates Boeing 777-300ER and can be booked on emirates.com or via travel agents. Emirates flight EK903 will depart Dubai at 1500hrs, arriving in Amman at 1655hrs. EK 904 will depart Amman at 1900hrs, arriving in Dubai at 2300hrs. Passengers travelling between the Americas, Europe, Africa, and Asia Pacific can enjoy safe and convenient connections via Dubai, and customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.