Tag Archives: Emirates

Emirates announces that its codeshare partnership with Air Canada has extended to include flights to and from Montréal, following the launch of services to Québec’s largest city in July. Emirates customers will now be able to plan travel between 11 of the most popular domestic points beyond Montréal and destinations on Emirates’ expansive network, utilising the services of both airlines conveniently on a single ticket. The expanded network of Canadian points included in the codeshare partnership between Emirates and Air Canada now extends to 11 destinations via Montréal, with an additional 69 points accessible from the gateway, on an interline basis. Tickets are available via emirates.com and preferred travel agencies. The codeshare partnership between Emirates and Air Canada enables customers to enjoy flexibility and choice with smooth connections via Canada’s two largest cities to points such as Halifax, Edmonton, Ottawa and Calgary – perfect for leisure and business travellers or those visiting family or friends. From Toronto, Emirates’ customers can travel to 19 points whilst enjoying codeshare benefits, and an extra 100, made possible through an interline arrangement. Customers travelling from Canadian cities can easily connect to Emirates’ services in Montréal or Toronto to travel to exciting destinations across Asia, Africa and the Middle East, via the airline’s hub in Dubai. On its flights to and from Toronto, Emirates offers daily services to Dubai, onboard its popular flagship A380 aircraft. The world’s largest international airline also operates seven weekly flights between Montréal and Dubai, utilising its other widebody aircraft – the Boeing 777 – enabling passengers to plan their travel itineraries to global destinations, with seamless connectivity. Travellers with itineraries on Emirates’ flights can plan their entire trip on a …

Emirates and Philippine Airlines (PAL) have expanded their interline agreement, enabling Emirates’ passengers to access domestic points in Philippine Airlines’ network via Cebu and Clark, adding to the previously announced interline connections via Manila. Covering all three gateways in the Philippines served by Emirates – Manila, Cebu and Clark – this partnership expansion will provide seamless connectivity for passengers to reach even more destinations in the Philippines using a single ticket and convenient baggage policy. Emirates’ passengers can enjoy a convenient booking process to destinations in Philippine Airlines’ network including Bacolod, Butuan, Cagayan De Oro, Davao, Iloilo, Caticlan and Puerto Princesa via Cebu; as well as Cebu, Caticlan and Busuanga via Clark. Philippine Airlines’ passengers can also benefit from the enhanced interline agreement and book Emirates-operated flights to Amman, Birmingham, Cape Town, Dammam, Dublin, Lisbon, Manchester, Muscat, and Riyadh via Dubai. The Philippine national carrier operates daily flights between Manila and Dubai, enabling convenient and seamless connections to cities in Europe, Africa, and other parts of the Middle East. The arrangement allows for passengers to obtain their boarding passes and check through their baggage all the way to final destination. Travel itineraries can be booked on emirates.com, philippineairlines.com, the Emirates and PAL mobile apps, or via both online and offline travel agents. The expansion comes months after Emirates and Philippine Airlines first announced their interline agreement, reaffirming the commitment of both airlines to serve growing demand by providing travellers with more choice and flexibility, as well as enhanced customer experiences. Emirates has been flying to the Philippines since 1990 and currently operates 25 weekly flights to Manila, Cebu and Clark. The airline is also the only air carrier to offer …

Emirates announced it will operate an additional five-a-week service to London Heathrow starting from 31 October 2023 until 30 March 2024. This temporary service will meet market demand during the busy winter season and offer customers more travel choices. Emirates currently serves London Heathrow with six daily A380 flights. The additional flight will operate on Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays and will be served by Emirates’ wide-body Boeing 777-300ER aircraft, fitted in a three-class configuration split between First, Business and Economy classes. Emirates flight EK41 will depart Dubai at 13:20hrs and arrive at London Heathrow at 17:20hrs, local time. The return flight, EK42, will depart London Heathrow at 20:15hrs and arrive in Dubai at 07:15hrs local time, the following day.

After setting new industry benchmarks in Premium Economy travel, Emirates is celebrating a banner first year of full-service operations with the highly popular cabin class. Over 160,000 customers have traded up to fly in Emirates Premium Economy since it was introduced in August 2022, with strong demand momentum forecasted in the coming months. The airline is providing travellers more opportunities to experience its highly-acclaimed Premium Economy product which is currently available on flights to 11 cities, with the list growing to 13 cities by the end of the year, as more retrofitted aircraft with refreshed cabins roll into scheduled service. Since Emirates debuted its Premium Economy Class, customer response has been overwhelmingly positive with demand exceeding expectations and bookings growing month on month, demonstrating its appeal to a broad range of traveller segments who want to try out its understated luxury and meticulously elevated experience at great value. Nearly half of customers flying in Emirates Premium Economy are solo travellers venturing off for holidays, while couples and families constitute the other half.  More than 60% of customers who booked to fly in Premium Economy in the last year were also loyal Emirates Skywards members and regular customers of the airline. Emirates currently flies its A380s with the latest Premium Economy cabins to London Heathrow, Sydney, Melbourne, Auckland, Christchurch, Singapore, Los Angeles, New York JFK, Houston, San Francisco and Dubai, with flights regularly registering full seat loads in Premium Economy. The airline plans to make Premium Economy available to customers flying to/from Mumbai and Bengaluru from 29 October, and additional cities will be announced soon. Emirates currently operates 20 aircraft fitted with Premium Economy, 14 of which were retrofitted in-house by …

Air Canada and Emirates announced a customer service milestone in the two airlines’ strategic partnership with the move of Air Canada’s operations to Dubai International’s (DXB) flagship Terminal 3. The co-location of operations in one of the world’s premier terminals will significantly improve the connecting experience for customers and underscores the benefits of the partnership between the two airlines launched in November 2022. Customers transiting in Dubai between the Americas on Air Canada and the Middle East, Indian subcontinent, Southeast Asia and Africa on Emirates will enjoy a seamless and expedited experience with the convenience of remaining in the same terminal. Adnan Kazim, Emirates’ Chief Commercial Officer, said: “We are delighted to welcome Air Canada to Emirates Terminal 3 in Dubai, which marks another step forward in our strategic partnership to deliver even more value to travellers. Co-locating at T3 means Air Canada customers can enjoy a smooth connection experience when transiting in Dubai onto Emirates’ global network, and those eligible can enjoy access to Emirates’ signature Business Class Lounges and other hub facilities in Dubai prior to their flight. Working closely with Air Canada, we hope to further enhance travel experiences and offer even more convenient connectivity for travellers.” “Air Canada’s new home at Dubai International Terminal 3 is an important milestone which underscores the significance of our strategic partnership with Emirates and the importance of our flights between the UAE and Canada. We extend our sincere appreciation to both Emirates and Dubai Airports for their partnership in facilitating this move, which will greatly benefit our mutual customers,” said Mark Galardo, Executive Vice President Network & Revenue Planning at Air Canada. “In addition to Air Canada’s customers benefiting from …

Emirates has taken its first steps in an innovative initiative of meal preordering, whereby customers will be able to preselect their hot main meal between 14 days and 24 hours in advance of their flight, ensuring they get their preferred meal choice every time, as well as helping to reduce food wastage. The initiative will be rolled out from 25 July onwards in Business Class, on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted, adding even more benefits to the Emirates customer experience, improving time management and adding another layer of insight into meal consumption onboard. Meal preordering will be added to the existing suite of AI-enabled customer preference tracking data and cabin crew reports, which facilitate menu planning and optimal food loading to deliver the premium ‘restaurant in the sky’ inflight dining experience. Up to 14 days before a flight, passengers will be able to browse the onboard menu on Emirates.com or on the Emirates app and choose from a selection of regionally inspired dishes with locally sourced ingredients. Passengers can also pre-order special meals if required. On the aircraft, cabin crew will use a custom-built application on a device to view the meal selection and serve the passenger their choice of hot dish. Emirates plans to expand the meal preorder initiative to more routes and classes in the near future and is closely monitoring customer feedback from the initial roll out phase. The preordering meal service innovation is another addition to the convenience of digitally enabled journeys that Emirates passengers enjoy. As well as website check-in and app check-in, the option of digital boarding passes and itinerary management, passengers can also access digital menus …

Emirates is celebrating 30 years of operations to Muscat, Oman. Since the inaugural flight in 1993, Emirates has carried 4.8 million passengers to and from the Sultanate on more than 37,200 flights, connecting travelers to and from 140 global destinations. Emirates first began operations to Oman with a Boeing 777-200 aircraft with a four weekly services.  In 2019, Emirates launched the world’s shortest scheduled A380 flight, flying a distance of 340 kilometers each way from Dubai to Muscat, offering travelers the chance to experience Emirates’ iconic products and services, defined by comfort, luxury and flexibility. Over the years, Emirates SkyCargo has served as a facilitator for global trade, transporting over 155,000 tonnes of cargo to international markets. Emirates SkyCargo is supporting Omani businesses by exporting key local goods such as threads for garments to Amman, Nairobi and Pakistan as well as fresh produce such as fish, beans and vegetables to various destinations across Europe and US, in addition to the seasonal fresh beans to Japan. Creating further career opportunities within Oman, the Emirates Group employs over 40 Omanis, in multiple roles including cabin crew, pilots and other parts of the business such as Emirates Engineering, Emirates Airport Services and Airport Operations. Half of these employees have been with the Emirates Group for over 10 years, demonstrating the airline’s commitment to nurturing talent and providing a wide range of development prospects enabling employees to gain world-class expertise. Fahad Al Hassawi, Country Manager Oman at Emirates said: “Oman has been an important market for Emirates since the beginning of operations, providing flexible connections through Dubai to the wider world, for both passengers and air freight. Over the last three decades, we are …

Adnan Kazim, Emirates’ Chief Commercial Officer said: “We have a long-standing history of partnerships that have reshaped the way people travel around the world. It’s a reflection of our commitment to providing our customers greater flexibility and confidence when planning their travel itineraries through leveraging the strength of our partners’ complementary route networks. It’s also helped to enhance Dubai’s connectivity to the world, providing direct and indirect links to over 800 cities, generating more tourism to our hub and boosting business and trade opportunities. These partnerships have also supported inbound tourism to over 100 countries through opening up connection opportunities and smoother journeys via the exclusively served points of our partners.  As we enter the next phase of growth for Emirates, codeshare and interline partnerships will be a critical component of our future success and a core part of our commercial strategy, and we’re working hard to develop them even further to offer a huge choice of onwards destinations for our customers.” On an average week, over 50,000 travellers connect to their destination of choice on codeshare or interline flights operated by Emirates’ many partners. The airline’s numerous partnerships developed over the years have helped fuel its growth, enabled frictionless connectivity for customers, bolstered loyalty reciprocity and tapped into unique markets that have generated new traffic flows. While Emirates’ business strategy has always been to grow organically, its strategic partnerships like interline agreements and codeshares help to expand its global footprint, enabling the airline’s customers to reach places far beyond its own network. Emirates will continue evolve its partnership strategy by broadening many of its interline partnerships to full-fledged codeshare agreements, and strengthening its existing codeshares to build on its …

In time for a busy summer period of travel, Emirates has partnered with Extime in Paris Charles de Gaulle airport, to offer premium travellers a new exclusively dedicated lounge space in Terminal 1, while the renovation of Terminal 2 continues. As one of the only carriers to have an exclusive space in Terminal 1 for customers, Emirates will be offering passengers an elegant private lounge with a total of 155 seats, indoor and outdoor space and an outstanding food and beverage selection. Serving an average of 190 customers a day, the dedicated lounge will facilitate Emirates customer comfort and refreshment until flight operations move to Terminal 2 in July 2024, and a newly constructed Emirates Lounge opens. Emirates’ customers will be able to sample a wide array of culinary indulgences across breakfast, lunch and dinner, including French favourites from the menu such as Croque-monsieur, crêpes and French financier, and international dishes of salmon tikka, fish tajin, butter chicken and beef stroganoff. The lounge is staffed by experienced professionals from Haute Hospitalite. With a bright and airy bistro feel, the chic lounge features wood and leather accents, against a backdrop of warm white tones, green topiary and contemporary light fixtures. Customers can refresh in showers and washrooms, connect to complimentary Wi-Fi, read up on the news, and enjoy a plentiful buffet and alcoholic beverages from 6am to 9:30pm daily. The dedicated lounge for Emirates customers will also be fully accessible to people with reduced mobility. Securing an exclusive lounge within the limited space of Terminal 1 demonstrates Emirates commitment and investment in providing high quality experiences for premium travellers and frequent flyers, in addition to highlighting the strong partnership between Emirates …

Emirates has launched an on-demand regional charter service, offering flexibility, convenience, privacy and comfort for customers who want to make short trips in the GCC from Dubai’s Al Maktoum International Airport (DWC). Operated by the airline’s Phenom 100 twin-engine aircraft, customers can fly to a wide range of GCC destinations both within and outside of the Emirates network, with quick turnarounds to points in the Kingdom of Saudi Arabia, Bahrain, Kuwait, Oman and within the UAE*. The aircraft seats up to four passengers*, and travellers on the short flights will be offered a well-stocked hamper of light bites and refreshments. Each passenger can check in one medium-sized bag weighing up to 15 kilograms, in addition to a carry-on handbag. Customers are encouraged to consult with their assigned booking representative or travel agent if they have any special requests. The services offer discerning travellers with busy schedules privacy and a high level of flexibility, with a hassle-free ground experience. In Dubai, customers can expect Emirates Chauffeur Drive Services to transport them to DWC, and VIP treatment upon arrival with a dedicated representative who will support them throughout the airport journey, ensuring minimal pre-flight wait times. At their destination, customers benefit from fast on-ground escorted arrival and quick VIP clearance at customs and immigration provided by private terminal service partners. They will also have access to the private terminal lounge upon arrival. ** Customers wishing to book the regional charter services can contact eejet@emirates.com or their preferred travel agent. *Subject to prevailing operating conditions ** If VIP terminal is equipped with lounge