marhaba expands airport lounge offering in Dubai as visitor volumes more than double on last year

marhaba, part of dnata, continues to expand its lounge offering as passengers increasingly look for quality airport hospitality services to boost their travel experience. Most recently, marhaba has re-opened a newly-refurbished lounge at Dubai International’s (DXB) Terminal 3. Located at Concourse ‘C’, the newest marhaba lounge features contemporary Arabic influences, enhanced buffet area and a unique bar concept. It offers comfortable seating for 140 guests across multiple, separate areas and plenty of charging points as part of a revamped experience for travellers. Including its upgraded facility, marhaba now operates five lounges at DXB, each offering superfast Wi-Fi and international cuisine catering to a wide range of dietary and ethnic requirements. Several lounges also feature a quiet zone for relaxation, shower facilities and dedicated kids areas.

After a busy period for travel to and from Dubai, marhaba recorded a 140% increase in visitor numbers between June – September 2022 at its lounges compared to the same period in 2021. It also witnessed a significant growth in demand for its signature Meet & Greet services, including its innovative Home Check-in services, that ensure a swift, smooth and safe experience for passengers and their families throughout their journey.

Steve Allen, CEO of dnata Group, commented: “marhaba’s airport services have been soaring in popularity, with more people travelling and more passengers seeking to complement their journey with access to our comfortable and convenient lounges, and our range of travel add-ons.

“From Meet & Greet to chauffeur drive services and beyond, marhaba is with travellers every step of the way at DXB and around the world. As ever, passenger comfort and travel assurance remain at the heart of the experience. Our teams look forward to welcoming and delivering impeccable airport hospitality services for business and leisure travellers this winter.”

In recent years marhaba has significantly expanded its network to provide world-class hospitality and deliver a safe and memorable airport experience for more travellers globally. It currently operates 15 airport lounges in seven countries, including the UAE, Australia, Switzerland, Pakistan, Singapore, Tanzania (Zanzibar) and the Philippines, offering guests a consistent brand and service experience at each airport. In the UAE, Australia and Switzerland, passengers can further enhance their journey by booking marhaba’s signature Meet & Greet services.

Travellers can relax and refresh before boarding their flight at marhaba lounges by presenting eligible credit cards or other lounge access programs, or with purchase upon entry. In addition to marhaba’s products, customers can also book access to over 400 lounges and Meet & Greet services provided by the brand’s global partners on www.marhabaservices.com.