Tourism Breaking News
Within the framework of Kuwait Airways’ continuous endeavours to provide the best services and solutions to its valued customers, the company announced the launching of the Electronic Boarding Passes, as a new service enabling customers to check-in and complete their travel procedures on Kuwait Airways’ website or the electronic application for more than 22 selected stations, for those arriving to Kuwait.
Speaking on the launch of this new service, the Chairman of Kuwait Airways, Captain Ali Al-Dukhan stated, “Kuwait Airways is committed to its tireless efforts to introduce the latest services that will enable passengers to save time and facilitate the completion of their travel procedures. The launch of the Electronic Boarding Pass is part of the Blue Bird’s efforts to implement its strategic objectives towards digital transformation, which is in line with the best standards and solutions in the aviation sector, and to provide distinguished services for passengers travelling on the National Carrier of the State of Kuwait. This is in addition to the recent launch of various other new services during the National Holidays, such as the Home Check-in Service and the Limousine Service for Royal and First Class passengers”.
Al-Dukhan added, “Customers can check-in through the Kuwait Airways website or the electronic application, select their preferred seat, complete their reservation procedures, and then obtain the barcode for their flight. Passengers without any luggage can proceed directly to the passport control, show the barcode and head to the boarding gate, without the requirements of proceeding to the check-in counter to check their baggage allowance.”
Al-Dukhan continued by saying, “As for passengers carrying baggage, they can complete their travel procedures either through the self-baggage weighing device according to its availability at the airport or proceed to the baggage weighing counter and seek assistance from competent personnel after showing the flight’s barcode.”
He further added. that the launch of the Electronic Boarding Passes is in line with the international standards of the air transport sector, which will contribute significantly to protecting the environment, reducing the usage of paper handling and will facilitate effective electronic communication with passengers.
Al-Dukhan indicated that Kuwait Airways is steadily progressing towards excellence by launching new services that meets the preferences and requirements of valued customers, according to the objectives set by the company’s Board of Directors and the Executive Management to develop the various systems, thus enabling the company to reach broader horizons. He added that the Electronic Boarding Pass is one among the most important and latest services launched that are aimed to facilitate travel procedures for passengers by providing them with suitable and convenient options, as Kuwait Airways strives to increase the number of destinations, thus expanding to the largest possible number of destinations.
In conclusion, “Kuwait Airways has previously announced an array of new services for its valued customers, commencing from 2023, in pace with the best international standards available in the commercial air transport sector. This has contributed effectively to attaining the desired objectives towards excellence in the services provided, as well as in meeting the preferences and requirements of customers by launching new destinations, enhancing, and developing services in general, in addition to emphasizing on customer comfort through a young and diverse fleet of aircraft.”
