Sri Lankan Airlines announced further suspension of Dubai-Colombo flight operations until April 9, 2020 as part of the precautionary measures being implemented in response to COVID-19. Following the announcement from the National Emergency Crisis and Disasters Management (NCEMA) and the General Civil Aviation Authority (GCAA) in the UAE. All passengers who are booked during this period are permitted one free charge to travel up to May 31, 2020 for original routing.
The airfare and taxes paid for the SriLankan airlines’ ticket can be transferred to a voucher which can be redeemed for your future travel SriLankan Airlines. This voucher shall be valid for 364 days from the date of issue. If you are uncertain as to when you will be travelling next due to the prevailing crisis situation, the ideal solution will be to obtain this voucher, thus securing the opportunity to travel in the future when circumstances become more favourable. The airline will not be charging any change/reissue penalties for the issuance of voucher. You may obtain this voucher any time before the expiry (364 days from the air ticket issuance) of the ticket that you are currently holding.