Category Archives: Hotels

The World Travel & Tourism Council (WTTC) announced that its Hotel Sustainability Basics (Basics) has achieved a significant milestone, with 3,400 properties now verified across almost 80 countries. Designed to help hoteliers on their first steps to improve their sustainability ratings and raise the bar of sustainability across the global hospitality industry, this independent global sustainability verification programme is overseen by internationally recognised verifiers Green Key and SGS. It empowers hotels of all sizes to follow a 12-step programme aimed at reducing carbon emissions, promoting nature conservation, and ensuring local communities benefit from a hotel’s operations. This latest achievement marks a pivotal step forward in Travel & Tourism towards a more resilient and sustainable future. Hotels groups from major Travel & Tourism destinations such as Germany, China, Mexico, United Arab Emirates, Sweden, Spain, India, Madagascar, and Turkiye, amongst many others, have joined the groundbreaking initiative. ‘Basics’ has now been adopted by hotels across all continents, signifying the eagerness from major hospitality players across the globe to move forward in their sustainability journey. In addition to its geographical expansion, Basics is strengthening the sector’s alignment on sustainability through new strategic partnerships. A key collaboration with BeCause is set to enhance relationships and visibility with Online Travel Agents (OTAs), providing an invaluable platform for hotels committed to sustainable operations. This initiative reflects WTTC’s dedication to facilitating meaningful connections within the industry, promoting a unified approach to sustainability. Basics has achieved full alignment with Green Key, a leading international eco-label for tourism facilities, meaning all Green Key certified hotels are now in full compliance with Basics and can obtain Basics verification with no extra effort. Julia Simpson, WTTC President & CEO, said; “WTTC’s Hotel Sustainability Basics is …

Sabre Hospitality announced a multi-year renewal with Wyndham Hotels & Resorts, following the hotel franchisor’s highly successful adoption of SynXis Property Hub, Sabre Hospitality’s property management system (PMS). With seamless integration to SynXis Central Reservation System as a single source of truth, SynXis Property Hub increases operational efficiency by reducing the time to execute routine tasks and allows hoteliers to access their property from anywhere through cloud-native technology. In a landmark achievement that showcases the decade-long partnership between the two companies, Sabre and Wyndham teams successfully migrated more than 5,000 Wyndham hotels to SynXis Property Hub, including the transition of 550 in a single record-breaking month, nearly one year ahead of schedule. This early completion is complemented by the migration’s efficiency, which reduced the expected transition downtime for the Wyndham properties by 34%, ensuring successful management of day-to-day operations. This milestone not only highlights an innovative leap, but also sets a new industry standard for large-scale technology migrations. “Completing this migration nearly a year ahead of schedule is a testament to the power of innovation and collaboration,” said Scott Strickland, Chief Commercial Officer (CCO) of Wyndham Hotels & Resorts. “Through our work with Sabre, thousands of Wyndham hotels now benefit from groundbreaking efficiencies, further enhancing their ability to serve guests and deliver great experiences day-in and day-out.” Strickland highlighted some of the immediate benefits of this migration for Wyndham properties and their daily operations. “For instance, service desk interactions have decreased by 50% compared to the legacy system after just 30 days of adoption. Additionally, by equipping our housekeeping with mobile solutions, we’ve increased clean room availability for guests by up to 15%. We’ve also streamlined the reservation delivery and …

IHG Hotels & Resorts signed a management agreement with Refad Real estate investment & development company part of Abdulhadi AlQahtani, sons group Company to bring Hotel Indigo & Residences Al Khobar to Saudi Arabia by September 2027. In line with its commitment to fostering collaboration between its partners, TDF has facilitated the recent signing that will contribute to the sustainability of the Kingdom’s hospitality and tourism industries. Developed as part of the Refad project, which is set to become the most iconic mixed-use lifestyle destination in Eastern Province, Hotel Indigo & Residences Al Khobar will feature more than 200 keys of hotel rooms and serviced apartments in the vibrant corniche district of Al Khobar. As one of IHG’s lifestyle brands, Hotel Indigo properties offer a gateway to some of the world’s most inspiring locations. Just as no two neighborhoods are alike, no two Hotel Indigo properties are the same, taking inspiration from the area around each hotel to inform all aspects of the guest experience, from the hotel’s boutique design approach to locally inspired restaurants. Haitham Mattar, Managing Director, India, Middle East and Africa (IMEA) at IHG Hotels & Resorts, commented: “Al Khobar boasts a vibrant tapestry of economic vitality, cultural richness and scenic beauty, and offers a serene retreat for leisure seekers. With the upcoming Refad mixed-use development that will shape Al Khobar’s leisure, entertainment and hospitality offering, we are confident that Hotel Indigo & Residences Al Khobar will meet the varied preferences of guests. He added: “This strategic addition not only fuels our growth in KSA but also reaffirms our commitment to providing exceptional hospitality experiences in key markets. With the Kingdom having increased its 2030 visitor target …

Baheej Tourism Development Company, a joint venture between ASFAR, the Saudi tourism investment company owned by PIF, and the Tamimi-AWN Alliance, signed a strategic agreement with Kerten Hospitality at the Future Hospitality Summit in Riyadh to manage Baheej’s hotel in Yanbu under the premium Cloud 7 brand, an innovative hotel and residence lifestyle brand known for its vibrant designs, dynamic check-in lobbies, healthy food options, and curated retail boutiques. This strategic collaboration signifies ASFAR’s commitment to enhancing the hospitality sector and demonstrates the company’s ability to leverage its extensive network for the benefit of its partners and subsidiaries. Kerten Hospitality’s commitment to taking an innovative approach to shaping modern hospitality offerings and its dedication to fostering vibrant communities reflects Baheej’s dedication to not only uplift the hospitality experience in Yanbu but also to positively impact the local community and tourism sector. Dr. Fahad bin Mushayt, CEO of ASFAR, the Saudi tourism investment company stated, “Baheej’s collaboration with Kerten Hospitality underlines our core principle: empowering partners and subsidiaries through our expansive network. ASFAR is committed to cultivating alliances and co-investing with private sector entities, both local and global, to accelerate the advancement of Saudi Arabia’s tourism sector and enrich communities in promising cities across the Kingdom in alignment with Vision 2030.” Through a focus on integrating local culture and promoting environmental sustainability in its operations, Baheej seeks to elevate Yanbu’s appeal as a destination while fostering economic and social development in the region. This initiative is a testament to Baheej’s commitment to creating spaces that celebrate the community and the environment, ushering in a new chapter in the story of Yanbu’s hospitality landscape. Norah Al Tamimi, CEO of Baheej Group, expressed …

Rua Al Madinah Holding has signed an agreement with Hilton to open three hotels comprising of over 1600 keys at Rua Al Madinah mega-project, including Conrad Rua Al Madinah, DoubleTree by Hilton Rua Al Madinah, and Hilton Garden Inn Rua Al Madinah. Located at the area east of Al Masjid Al Nabawai, the Prophet’s Mosque, Rua Al Madinah aims to create a distinctive modern and urban environment, underpinned by the religious and cultural significance of the Holy City of Madinah. This agreement marks a significant milestone for Rua Al Madinah and signifies the debut of the luxury Conrad Hotels & Resorts brand in Madinah. Moreover, the agreement is set to create more than 1,100 jobs, opening doors and providing career opportunities for Saudis. Commenting on the signing, Ahmed Al Juhani, Chief Executive Officer, Rua Al Madinah Holding, said: “We are excited to announce our agreement with Hilton, which will significantly enhance Rua Al Madinah with a suite of multi-ranged accommodations. This hotel management agreement marks a crucial step in elevating the experience of Madinah’s local and international visitors. Our company strives to achieve the objectives of our project, aimed at contributing to increasing visitor capacity and delivering an unparalleled experience”. Guy Hutchinson, President, Middle East & Africa, Hilton, said: “The signing of Rua Al Madinah properties signals a milestone in Hilton’s ongoing expansion across Saudi Arabia. The hotels will further strengthen Hilton’s footprint in the Kingdom and consolidate our presence in Madinah, catering to the thousands of visitors and pilgrims who travel through Madinah every year. As we quadruple our presence in Saudi Arabia in the coming years, we continue to work with our partners to introduce Hilton’s award-winning brands …

Marriott International, Inc. and Al Qimmah Hospitality (a subsidiary of BinDawood Trading) signed an agreement to introduce the JW Marriott brand in Jeddah. Situated on the Jeddah Corniche, JW Marriott Hotel Jeddah is anticipated to be a haven for travelers who seek a luxury escape to the waterfront destination, paired with exceptional service and holistic well-being experiences. Chadi Hauch, Regional Vice President, Development – Middle East, Marriott International said, “The signing of JW Marriott Hotel Jeddah continues to reflect the strong growth opportunities for our luxury brands across the Kingdom. As part of the country’s Vision 2030 framework, Jeddah continues to build itself as a leisure and business destination. We look forward to working with Al Qimmah Hospitality and BinDawood Trading to enhance the city’s luxury hospitality landscape with the JW Marriott brand’s legacy of extraordinary hospitality, thoughtful design, and enriching well-being experiences.” On behalf of Al Qimmah Hospitality, Dr. Abdul Razzaq BinDawood commented, “We extend our gratitude to the leadership of the Kingdom who have paved the way for mixed-use real estate development and the expansion of luxury hospitality offerings in Jeddah. We will leverage our expertise and experience in the retail and hospitality sectors to make JW Marriott Hotel Jeddah a successful addition to the city’s landscape.” JW Marriott Hotel Jeddah is anticipated to offer 280 stylishly appointed guestrooms including more than 50 suites. Plans for the hotel include two restaurants, a lobby cafe and pool lounge, and leisure facilities including a swimming pool, fitness centre, and Spa by JW. Other signature brand features anticipated to be included at the property include a JW Garden, multiple serene spaces, and Family by JW experiences. The property is also expected to …

Cheval Collection’s newest property in the Middle East – Cheval Maison – Expo City Dubai – will open in early 2025 as part of the UK-based, award-winning, hospitality company’s expansion in the region. Cheval Maison – Expo City Dubai, sister property to Cheval Maison -The Palm Dubai, will be one of Cheval Collection’s largest properties, with 150 luxury hotel apartments, including studios, one-and two-bedroom units and two royal suites. Located alongside the iconic Al Wasl Plaza, Cheval Maison – Expo City Dubai is a repurpose of the showpiece Leadership Pavilion that hosted world leaders during EXPO 2020 and COP28. It is currently undergoing a full refurbishment. Mohammed S Alawadhi, Managing Director, Cheval Collection, said: “We are delighted to launch another property in Dubai in line with our continued growth and evolution in the Middle East. As Cheval Maison – The Palm Dubai celebrates a tremendous first year of operation, we are anticipating the same success from our upcoming opening in Dubai’s prestigious Expo City. “Cheval Maison – Expo City Dubai is a key milestone in our business expansion, reinforcing our commitment to the region – and our role in contributing to government tourism goals. Dubai is firmly established as a world-leading, pioneering tourism hub, and we are proud to be part of the city’s growth, diversification and accomplishments. We look forward to continued success at Cheval Maison – The Palm, opening in Expo City Dubai, and to further expansion in the Middle East.” Cheval Maison – Expo City Dubai will bear all the hallmarks of the much-loved brand: a strategic, vibrant location, luxury home-from-home accommodation, high-end fitness facilities, great dining options and convenient transport links. The property will feature a rooftop pool, …

Accor in partnership with Alesayi Holding announced plans for the opening of a new hotel and residences development, Abraj Omar Hotel & Residences Makkah – MGallery Collection, located in the heart of the Holy City of Makkah, Kingdom of Saudi Arabia. Set to open in 2028, Abraj Omar Hotel & Residences Makkah – MGallery Collection is poised to be a storied and sophisticated destination full of luxury, beauty and culture. The project will span across 2,600 square meters, consisting of 276 hotel rooms and 214 branded residences for sale. The building will also include a business center, a bespoke fitness room and spa, variety of restaurants, and playground for children. Nestled in the bustling heart of Makkah, this hotel serves as a harmonious urban oasis, paying tribute to Makkah’s celestial heritage while drawing inspiration from the rich symbolism of Islamic gardens. The hotel will provide a sanctuary for serenity, spiritual reflection and rejuvenation. Pilgrims and travelers alike will be invited to immerse themselves in this lush harbor within the city with a unique hotel concept to inspire wonder, encourage spiritual reflection in this sacred location, serving as a poignant reminder of the interconnectedness between the material and spiritual. Every floor of the building will be intricately themed around prominent figures in Islamic history, with the first floor honouring Omar Ibn Al-Khattab (May Allah be pleased with Him), the second Rashidun caliph and one of the ten to whom Jannah was promised. The intention is for the guest to really experience a boutique hotel stay. The hotel will join the MGallery Collection brand. Established in 2008 the collection of signature, design, and heritage hotels today counts more than 120 luxury boutique hotels …

According to Deloitte, Dubai is leading the regional hospitality markets with a strong outlook for 2024. The city now offers more hotel rooms than major capitals such as London, New York City and Bangkok, and as of this month, Dubai has a hotel room capacity of over 150,000. Data from the Dubai Department of Economy and Tourism (DET) shows that the city welcomed 17.15 million overnight visitors during 2023, with the average length of stay also increasing. According to Deloitte, occupancy peaked at 88% in February. Elsewhere in the region, STR figures show that Riyadh is leading the way in terms of hotel supply growth, offering an additional 28,465 rooms, a 134% increase. Meanwhile, Doha has doubled its hotel inventory over the past decade, with a current supply of 39,968 rooms. Recent data from global research companies indicates a bright future for the GCC hospitality industry, with insights from Deloitte and STR demonstrating sustained growth as tourism continues to be a key priority for regional governments. The upcoming edition of Arabian Travel Market (ATM), a premier global event in travel and tourism, will serve as a pivotal gathering for hospitality stakeholders when it takes place from 6 to 9 May at the Dubai World Trade Centre. “As the hospitality landscape in the GCC region continues to evolve, the data paints a compelling picture of growth and opportunity. ATM 2024 will feature a wide range of hospitality brands from around the world, and we are pleased to report that there has been a 21% increase in exhibition space dedicated to hotel brands this year, demonstrating strong interest and demand,” said Danielle Curtis, Exhibition Director ME, Arabian Travel Market. Curtis added: “IHG Resorts is the …

Marriott International signed an agreement with NEOM to open its second Ritz-Carlton Reserve in Saudi Arabia. Anticipated to open in Trojena, a year-round mountain destination located in the northwest region of the country, the property will offer a complete escape into a private world of luxury. Designed for the most discerning travelers seeking a bespoke experience, Ritz-Carlton Reserve properties are tucked away in handpicked corners of the world. Highly personalized service is centered around human connection while the design is reflective of the vision, experiences, and natural environment of the destination, allowing for an immersive stay. Chadi Hauch, Regional Vice President, Lodging Development, Middle East, Marriott International said, “Ritz-Carlton Reserve features a portfolio of exclusive properties that offer an intimate and transformative experience rooted in heartfelt care and human connection. Together with NEOM, we look forward to bringing this ultra-luxury experience to Trojena. This signing also marks an important addition to our portfolio in Saudi Arabia where we continue to see a strong demand for our luxury brands.” The resort is expected to feature 60 expansive one-to-four-bedroom villas. Plans also include a range of amenities including a lavish spa, swimming pools, and multiple culinary venues. Situated in a remote area of Trojena, the resort is expected to offer an idyllic escape complete with expansive views across the desert and mountain ranges of the destination. “Trojena is a rare destination, and we are delighted that Ritz-Carlton Reserve has hand-picked the mountains of NEOM for their next property. Together we will create an experience that can’t be recreated anywhere else. Our visitors and residents will experience a sanctuary that will capture the magic of Saudi Arabia, embracing ultimate luxury in an unforgettable location,” …