Category Archives: Agents

Kanoo Travel, the first IATA member agency in the GCC and prominent force within the Middle East’s travel Industry, has unveiled their key strategic initiatives (2023-2027). The future roadmap builds upon a robust digitalization plan to deploy state-of-the-art technology, utilize cloud-based contact centers, and enable intelligent retailing to provide customers with a highly tailored next-generation travel platform. As the largest travel management company in the MENA region, Kanoo Travel’s new strategy will prioritize key investments in artificial intelligence and digital platforms, data analytics software and cloud based infrastructure solutions to redefine the entire customer travel journey and experience at every touchpoint. This is in line with the company’s mission to provide the most sophisticated travel solutions on a global level, and cater to the needs of the future travelers’ changing behaviors and needs. “Mr. Ali Abdulla Kanoo – President of Kanoo Travel ” The Kanoo Family takes priority in investing in our travel division and its people. Through this investment, we are also strengthening our technological skills to give our customers a fulfilling journey. We are consistently striving to grasp opportunities and reacting by developing and setting best practices, all while responding to the changing marketplace. Our future roadmap 2023-2027 and its outlined strategic initiatives will target the future of travel for both the individual and the corporation.” Zaeem Gama  –  Kanoo Travel CEO, commented, “Kanoo Travel is now entering a new phase, backed by a extensive corporate strategy and full-scale digital transformation master plan that will enable prominent improvements, allowing us to become faster at identifying and addressing shifts in the landscape, exploring diverse revenue stream opportunities, in addition to engaging with new potential global travel management partners.” He …

In Jeddah, more than 100 representatives of Saudi Arabian tour operators took part in the presentation of the first day of the road show. The event was also attended by Consul General of the Russian Federation in Jeddah Yusup Abakarov. In his welcome speech Mr. Abakarov noted: «St. Petersburg is a city of unique history and beauty! I am sure you will never regret or forget St. Petersburg if you visit it, and you can safely recommend it to your clients as a place of cultural rest and unforgettable impressions.” The representatives of the tourist business of the region got acquainted with the novelties of St. Petersburg, classic programs, the new tourist geography of the city on the Neva river. Road show visitors learned about the historical sights of St. Petersburg, architectural masterpieces, the event calendar, educational and religious routes, and much more. Particular attention was paid to the organization of direct flights to the northern capital. The presentation attracted the attention of representatives of tour operators and professional associations, airlines, organizers of MICE events and specialized media from the Middle East. The road show has become part of a unified information campaign of the Tourism Development Committee, which also includes participation in exhibitions and other marketing activities that provide an opportunity to generate interest in St. Petersburg as a tourist destination, and industry representatives to find potential partners and enter a new market. It should be noted that in recent years there has been an increased interest in St. Petersburg among tourists from the countries of the Middle East. Discerning guests from this region are attracted by the comfortable hospitality infrastructure of the city on the Neva river – …

The Sharjah Commerce and Tourism Development Authority (SCTDA) has announced its participation in the World Travel Market 2022 (WTM), which brings together 51,000 industry professionals from the travel and tourism industry in the British capital from 7-9 November. Through its participation SCTDA will further its strategic goals of promoting the emirate as a popular travel destination on prestigious global events. The entity is leading a delegation of 17 public and private sector entities, namely, Environment and Protected Areas Authority (EPAA), Sharjah International Airport, Sharjah Investment and Development Authority (Shurooq), Sharjah Art Foundation (SAF), Expo Centre Sharjah, Sharjah Institute for Heritage, Sharjah Sports Council, Sharjah Old Cars Club, Sharjah Airport Travel Agency (SATA), Sharjah National Hotels, Golden Sands Hotel, The Chedi Al Bait Hotel, Al Badayer Retreat by Mysk, Sheraton Sharjah Beach Resort & Spa, Coral Beach Resort Sharjah,COSMO Travel, and TravTalk. These entities will showcase their latest developments across the emirate, including key projects taking shape in key sectors of tourism, leisure, heritage, culture, sports and hospitality, along with the steps they are taking to preserve Sharjah’s rich biodiversity and cultural heritage. Through their participation, SCTDA will also highlight its new developments and projects, tourism offerings and services, staycation options and hotel establishments across the emirate. Sharjah’s pavilion at WTM 2022, managed by SCTDA, will serve as a nexus for  potential businesses, investors, travel professionals as well as visitors and tourists in Europe to look into their areas of interest and learn more new and emerging prospects in Sharjah’s vibrant travel and tourism market. It will also serve as a platform for networking and exchanging experiences, sharing best practices as well as envisioning a way forward for a sustainable and …

70 top travel trade agents and influencers were invited for the official kick start celebrating the legacy of Picasso in Dubai. Irina Sanchis Vives, Deputy Head of Mission, Political and cultural affairs, embassy of Spain in UAE graced the occasion and shared that in order to celebrate the 50th death anniversary of Picasso, the government of France and Spain have put together many events to celebrate this great artist’s legacy and from the embassy in UAE they will be working together with the tourism board of Spain in UAE to enable this celebration. The event was held in four parts, of which the first was involving the best Emirati travel influencers with travel trade partners, the Spain tourism Director and Marketing Manager who were engaged in painting an artwork provided for them to celebrate the legacy of Picasso. Second was the presentations by the key speakers, Tourism Director of Spain Tourism GCC, Daniel Rosado shared about the destination and on the celebration of Picasso. Thirdly was the surprise with a unique entertainment based on costumes which depicted the artwork of Picasso and finally was the delectable dinner which included some Spanish dishes enjoyed by all the trade partners. As Spain was one of the first countries to open hence, they received a high number of visitors especially from the GCC. This year was a record year for Spain tourism as they hit the 2019 numbers by GCC and considering worldwide they hit 90 percent of the 83 million received in 2019 which is a great start and a very positive recovery. Spain emerged among the top recovered destinations, as, instead of resting on its laurels, Spain has been proactively working …

New figures from the German National Tourism Board has revealed the number of travellers from the Gulf between January and August 2022 more than doubled* when compared to the same period last year, suggesting the country’s ongoing campaigns focusing on nature and sustainability are hitting the mark and driving post-pandemic recovery. The first eight months of 2022 saw an increase in overall foreign visitors to Germany rise 175 per cent compared to 2021, while the Gulf region led the charge for Asia with an increase of 263 per cent*. While the reopening of international borders and relaxing of stringent travel restrictions clearly plays a part in the rise, the fact travellers are choosing Germany over a range of other countries is testament to targeted campaigning by GNTB, who specifically created its Embrace German Nature and Feel Good campaigns following in depth research into what tourists want. “With the GCC being the second top overseas source market, it’s important for us to ensure that the campaigns we invest in align with market wants” said Yamina Sofo, director at the German National Tourist Office (GNTO), the regional office of GNTB. “We’re also looking at what’s coming up in the next two months, with the ever-popular winter and festive seasons to begin soon, and continuing to drive our ongoing campaigns, Feel Good and Embrace German Nature.” Both campaigns will continue into 2023 as Germany looks ahead to its winter season, with popular resorts including Zugspitze, Garmisch-Partenkirchen, Black Forest, Harz Region, Taunus, Ore Mountains, all set to attract visitors to the incredible skiing and snow sports for all ability levels on offer. Festive markets are also set to start from the beginning from November, …

Experience Abu Dhabi, Find Your Pace will feature at World Travel Market (WTM), welcoming visitors and bringing the destination to life alongside 36 stakeholders and partners, from 7–9 November. The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) will sign a number of strategic partnerships during WTM, and delegates will have the opportunity to maximise their business potential by meeting partnering hotels and attractions. Visitors can unwind and enjoy Abu Dhabi’s living culture, with a celebration of Emirati craftsmanship at the House of Artisans zone, including a perfumery experience that introduces visitors to the fragrances of the emirate. There is also traditional Arabic coffee in the Bait Al Gahwa zone and the Abu Dhabi Senses Journey at the stand’s Cultural zone. Abu Dhabi will enable WTM visitors to experience the top sites and attractions throughout Yas Island, Saadiyat Island, Al Ain, Al Dhafra region and beyond. Attendees will experience how Abu Dhabi offers something for every visitor, available 365 days a year, at your own pace – with rich cultural history, natural beaches, unrivalled family fun and world-class sports offerings. Enriching destination experiences that excite, inspire and restore are showcased within an immersive stand experience that will host Q&As with global sports partners, including Manchester City and the UFC – with a special guest appearance from Batman, courtesy of Warner Bros. World™ Abu Dhabi. Also on display, Abu Dhabi Calendar has partnered with the world’s best artists, entertainers and sports franchises for a 2022/2023 winter season to remember. Events range from live concerts with international stars Sting and Andrea Bocelli, as well as urban music festival Wireless, making its Abu Dhabi debut in March 2023. Other exciting …

The Spain Tourism office in Middle East will be presenting a very exciting and interactive cultural programme in Dubai. Spain has put together this programme to celebrate the anniversary of the great legend Picasso. Trade partners will be invited to discover first hand all the activities created to explain and promote the legacy of this incredible artist. Daniel Rosado Bayon, Director Spain Tourism GCC reiterated,“We at Spain tourism board will be celebrating Picasso with our trade partners in the UAE,  where they will experience the life and work of the great artist. The picasso celebration 1973-2023 has programmed around 50 worldwide exhibitions, including 16 in Spain, with cities closely related to the artist. Spanish cities of Malaga, Madrid, Barcelona, A Coruña and Bilbao will be helding a wide and rich exhibition programme. Furthermore, Turespaña is preparing an international campaign aimed at reinforcing Spain’s positioning as a cultural leader destination, while inspiring people to explore Picasso´s legacy.”

Miral, Abu Dhabi’s leading creator of immersive destinations and experiences, unveiled its new visual identity and first brand campaign, signifying a new chapter of growth as it strives to be the region’s most impactful, influential leisure, tourism, and lifestyle entity. A key contributor to the diversification of Abu Dhabi’s economy, Miral also announced its portfolio of projects under construction worth over AED 13 billion on Yas Island and across the emirate, with three new projects coming soon. HE Mohamed Khalifa Al Mubarak, Chairman of Miral said: “Miral delivers sustainable, long-term value, that contributes to the positioning Abu Dhabi as a global tourism hub. The new decade is set to be marked with accomplishments of great magnitude, that reflect a renewed promise through integrated destinations, underscored by a relentless commitment to evolving the capital’s tourism ecosystem and growth.” Today, Miral conceives, creates, develops, operates, and manages immersive destinations and experiences that attract visitors from across the world, creating unforgettable memories, that accelerate the realisation of the Emirate’s economic diversification. Its track record of excellence and success has positioned it as a trusted partner within the industry, while also creating over three thousand job opportunities within the leisure and entertainment industry. Mohamed Abdalla Al Zaabi, Group CEO of Miral, said: “Miral is committed to transforming the leisure and entertainment industry in Abu Dhabi and our rebrand signifies how we will aim to deliver on this promise and contribute to economic growth of the Emirate.  The new brand reflects the way we are reimagining and evolving an integrated visitor experience, creating unforgettable memories and moments of joy for both residents and international guests. With this, we will continue to position our destinations as …

The Pacific Asia Travel Association (PATA), the not-for-profit travel trade association serving government, tourism offices, hotels, airlines and other travel-related companies within the Asia Pacific region, opened its annual summit in Ras Al Khaimah, UAE graced by His Highness Sheikh Saud bin Saqr Al Qasimi, Ruler of the Emirate of Ras Al Khaimah. Raki Phillips, Chief Executive Officer of Ras Al Khaimah Tourism Development Authority (RAKTDA) opened the summit officially as the host destination, welcoming all the delegates to Ras Al Khaimah, “We are delighted to host the Pacific Asia Travel Association for the first time in the Middle East. As a dynamic and forward-looking Emirate, we are placing all aspects of sustainability (environment, culture, conservation and livability) at the centre of our investment and development strategy. We look forward to driving the sustainability agenda with key opinion leaders from around the world to build a stronger and resilient tourism economy for the future.” Exploring the theme ‘Reconnecting the World Sustainably’, the programme covers critical industry topics such as destination resilience, sustainable travel recovery strategies, supporting women in micro, small and medium sized enterprises (MSMEs), global hotel industry trends, sustainable gastronomic tourism, the voice of the next generation, and the decarbonization of transport. This is the first time PATA’s Annual Summit takes places in the Middle East. Hosted by Ras Al Khaimah Tourism Development Authority (RAKTDA) at the Al Hamra International Conference Center, the three-day event brings together international thought leaders, industry shapers and senior decision-makers who are invested in driving tourism to, from and within the Asia Pacific. The PATA association network consists of both public and private entities representing every facet of the travel ecosystem – government, tourism …

Barceló Mussanah Resort has entered into two long-term agreements with Nowa Itaka and Cedok that will introduce additional flights from Poland and the Czech Republic to Muscat for the first time, commencing in October 2022. The agreement was signed between Barceló Mussanah Resort and Itaka Nowa during Arabian Travel Market (ATM) in Dubai, UAE. The first flight coming from Prague, the Czech Republic landed in Muscat International Airport 24th October and this week flights from Warsaw, Poland will follow. The visiting guests will stay at Barceló Mussanah Resort, South Al Batinah for seven and 14 nights stay. The visitors will have a specially formulated itinerary that will give them a taste of Oman’s culture and heritage, as well as its famed hospitality. “These agreements with Nowa Itaka and Cedok are a significant milestone for our stakeholders and a valuable contribution to the tourism sector in the region. We look forward to providing an authentic Omani experience to our guests throughout their stay at the resort,” said Dermot Birchall, General Manager, Barceló Mussanah Resort. According to World Economic Forum, Oman is one of the safest countries to travel to and has been consistently voted as a must-visit destination by international media organisations. The number of visitors to Oman during 2022 has seen a substantial increase compared to previous years and is expected to grow even more. The new agreement includes weekly flights from Warsaw and Prague to Muscat till March 2023, welcoming 380 guests per arrival to the region. Speaking on behalf of Nowa Itaka, Piotr Wrześniewski emphasized “Muscat and Al Batinah are relatively unexplored destinations for Poland, we are very excited to open this new destination within our portfolio.”