Etihad and Ethiopian Airlines activated their codeshare agreement, strengthening connectivity between Africa and Asia, Australia, and the Middle East. This bilateral partnership enhances global travel opportunities for guests, with seats available to book now. Ethiopian will start services from Addis Ababa Bole International Airport (ADD) to Zayed International Airport in Abu Dhabi (AUH) on 15 July, and Etihad Airways introducing daily flights to Addis Ababa starting 8 October. This is the first step ahead of implementation of the groundbreaking Joint Venture agreed between Etihad and Ethiopian in March 2025 unlocking greater travel opportunities for passengers across both networks. The codeshare lets guests simplify their journeys by making a single booking with one check-in process at the start and the added convenience of having their baggage transferred to their final destination. Arik De, Etihad’s Chief Revenue and Commercial Officer said: “By leveraging our combined networks, we are unlocking seamless travel opportunities between Africa and Asia, Australia, and the Middle East. Easy connections via Abu Dhabi and Addis Ababa, will enhance flexibility, boosting trade and tourism, and delivering unparalleled travel experiences to guests of both airlines.” Under this partnership, Etihad passengers will gain access to Ethiopian Airlines’ extensive African network, with connections via Addis Ababa to 55 destinations across 33 countries, including Entebbe, Kinshasa, Kigali, Lusaka, Harare and Victoria Falls expanding their travel options across the continent. At the same time, Ethiopian Airlines passengers can book itineraries connecting to Etihad-operated flights through Abu Dhabi, with onward service to 20 key destinations across Asia, Australia, and the Middle East including Sydney, Krabi, Colombo and Phnom Penh. As part of its commitment to Africa’s growing demand for air travel, Etihad is significantly expanding its network in …
Read More »Farnek achieves new business growth worth over AED 10 million in UAE hospitality sector
Farnek has witnessed significant new business acquisitions from the UAE’s hospitality sector, valued at over AED 10 million so far during 2025. To service these contracts, 330 additional members of staff have been mobilised to sites across the UAE, bringing their total headcount now to over 10,000. This new business growth follows an outstanding year in 2024 when Farnek secured new and retained hospitality contracts valued at AED 72 million mobilising 450 staff. Farnek is a familiar service provider to most hospitality professionals in the UAE. Besides operational support, it is the preferred partner for Green Globe Certification, a premier worldwide sustainability certification developed especially for the travel and tourism industry. Farnek audits and assesses properties which have to comply with or exceed more than 380 rigorous sustainability indicators. Farnek has certified over 100 hotels and leisure facilities in 38 cities across the MENA region, enabling members to save in excess of 180 million kWh of energy, worth over $20 million and more than two million cubic metres of water valued at approximately $5 million.The services to be provided include housekeeping staff, room attendants, public area attendants, technical staff, and stewards, who are all fully qualified and have been highly trained at Farnek’s dedicated in-house training facility prior to deployment. According to Tamer Bishay, Director of Business Development at Farnek, the volume of contract wins underscores Farnek’s strategic approach to business development, which is renowned for its innovative smart solutions, sustainability and value-driven FM market proposition. “This is an exceptional performance, given we are not even halfway through the year. We have focused our efforts on the UAE’s hospitality sector, given its rapid expansion and the integral role it plays in …
Read More »KlasJet signs ACMI agreement with Air Cairo strengthening air connectivity between Italy, UAE and Egypt
KlasJet has signed an agreement with Air Cairo to provide chartered flights this summer. The agreement sees KlasJet operate charter flights for Air Cairo taking holidaymakers from Milan (Italy) and Sharjah (UAE) to Cairo (Egypt). The partnership between Air Cairo and KlasJet is helping meet an upsurge in tourism, a sector that is vital to Egypt. In the period from July to September last year, tourism revenue hit $4.8 billion, a significant uplift for Africa’s second-largest economy. “We have been able to get alignment on all operational and crew-related topics thanks to the flexible and proactive approach of our team – who flew out to Cairo to ensure everything progressed smoothly – and the strong commitment on both sides to clear communication and a partnership-based approach,” said Vytautas Mikuckas, Head of Wet Lease Department at KlasJet. “We are delighted to be partnering with KlasJet for these charters, and we know they will offer tourists to Egypt an excellent experience that will add to the overall enjoyment of their stay here.” The contract will run until 31st October. Air Cairo was founded in 2003 and is partly owned by EgyptAir, Egypt’s state-owned national airline. The carrier currently operates more than 30 aircraft, mostly A320s, and its main business focus is charter flights from Europe to Egypt’s most popular holiday destinations. KlasJet became the very first ACMI provider based in an EASA-regulated country working with Air Cairo. Despite the differences in procedures and regulations, KlasJet secured a three-day turnaround from signing the agreement to the ferry flight to Cairo on 30th May.
Read More »Etihad Airways and STARLUX Airlines sign strategic codeshare partnership
Etihad Airways has signed a strategic codeshare agreement with Taipei-based STARLUX Airlines, expanding customer access to Northeast Asia and strengthening Abu Dhabi’s position as a gateway between East and West. The partnership, announced at the International Air Transport Association Annual General Meeting in New Delhi, enables Etihad customers to connect seamlessly to key Japanese cities including Nagoya, Sapporo, and Fukuoka via Taipei, whilst offering STARLUX passengers direct access to Etihad’s European network through Abu Dhabi. Etihad will launch daily flights between Abu Dhabi and Taipei on 7 September 2025, operated by Boeing 787 Dreamliner aircraft. The new route creates the foundation for the codeshare partnership, positioning Taipei as a gateway for Etihad’s expansion into Northeast Asia. Etihad customers booking through etihad.com and the airline’s mobile app will benefit from streamlined travel with single-ticket bookings, coordinated check-in processes, and automatic baggage transfers to final destinations across STARLUX’s Asia-Pacific network. The agreement also opens new pathways for STARLUX passengers to reach European destinations including Prague, Madrid, and Barcelona via Abu Dhabi, positioning the emirate as an attractive transit hub for Asian travellers bound for Europe. Both airlines will launch joint marketing initiatives in Taiwan and establish a reciprocal frequent flyer programme by year-end, allowing Etihad Guest members to earn and redeem miles across both networks. Arik De, Chief Revenue and Commercial Officer at Etihad Airways, said: “This partnership with STARLUX Airlines opens new market opportunities in Northeast Asia, giving our customers access to Japan’s key business and leisure destinations through Taipei. STARLUX Airlines’ reputation for premium service aligns perfectly with our standards, and together we’re offering travellers more choice and convenience when connecting across three continents.” Simon Liu, Chief Strategy Officer of …
Read More »marhaba partners with PRIME Health to provide world-class travel services for Dubai’s medical tourists
marhaba has partnered with PRIME Health to provide premium travel services for passengers arriving in Dubai for medical treatment. Driven by a commitment to patient well-being, the partnership ensures a smooth and stress-free travel experience that complements the quality of care provided by PRIME Health. marhaba will provide its full airport hospitality offering to support medical travellers, including its signature Meet & Greet, Chauffeur and Lounge services. In addition, its recently announced Check-in Anywhere and Land & Leave solutions will further enhance the journey, enabling a smooth, hands-free experience from arrival to departure. Jaffar Dawood, dnata’s Divisional Senior Vice President – UAE Airport Operations, said: “We are pleased to partner with PRIME Health to further enhance the medical tourism experience in Dubai. With marhaba’s personalised service and Arabian hospitality, twinned with Dubai’s world-class infrastructure, we ensure medical travellers feel looked after from the moment they land. This partnership reflects our shared focus on care, comfort and service excellence.” Dr. Jamil Ahmed, Founder and Managing Director, PRIME Health, said: “At PRIME Health, we believe exceptional care starts well before a patient enters the hospital. Our partnership with marhaba ensures international patients receive a warm, stress-free welcome the moment they land. By combining world-class hospitality with trusted medical expertise, we are redefining the healthcare journey — making it as seamless and supportive as possible from arrival to recovery.” Dubai welcomed over 691,000 people for medical treatments in 2023, with spending on healthcare services exceeding AED 1.03 billion (US$ 280 million). The emirate is rapidly positioning itself as a leading global destination for medical tourism, combining advanced healthcare with world-class luxury and personalised care. According to PRIME Health, international patient flows to Dubai …
Read More »Oman hospitality sector welcomed 820,365 guests in 2024 : OMRAN
The Oman Tourism Development Company (OMRAN Group) announced that the hospitality sector welcomed 820,365 guests across its hotel portfolio in 2024 — a 6% increase compared to the previous year. The portfolio achieved an average occupancy rate of 45%, marking a 2.6% increase year-on-year. A major milestone was achieved with the official opening of JW Marriott Muscat, further enriching the luxury hospitality landscape in the Sultanate of Oman. As part of its efforts to position Oman as a premier luxury tourism destination on the global map and to attract the world’s leading hospitality brands, OMRAN Group announced several strategic projects, most notably the Middle East’s first Club Med Resort that will be developed in Musandam, and the signing of a strategic partnership with Santani Wellness Resorts to introduce wellness tourism in Al Dakhiliyah Governorate. The Oman Tourism Development Company (OMRAN Group) has announced strong financial and operational results, underscoring the Group’s sustained efforts and corporate excellence in advancing tourism development and supporting sustainable economic growth in the Sultanate of Oman, in close collaboration with key stakeholders. In 2024, the Group recorded a net profit of OMR 25.2 million and total revenues exceeding OMR 58.3 million, reflecting operational efficiency and the high standards of excellence embraced across its business operations. These achievements were presented during the Group’s recent Board of Directors meeting, where the Board reaffirmed its continued commitment to reinforcing the Group’s role in advancing economic diversification and amplifying its impact as a key catalyst for tourism development and investment in the Sultanate. Demonstrating its ability to attract high-quality investments, OMRAN Group secured over OMR 156 million in Foreign Direct Investment (FDI) during 2024. This achievement aligns with Oman Vision …
Read More »DCT and Rotana unveil summer campaign to drive regional tourism and cement Abu Dhabi’s year-round appeal
The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and Rotana unveiled the first phase of their joint initiative to boost summer tourism to the emirate. This partnership aims to address seasonal travel lulls and strengthen Abu Dhabi’s positioning as a dynamic, year-round destination. With Rotana’s strong regional appeal and global loyalty network, the collaboration is primed to drive bookings across Abu Dhabi’s diverse source markets, particularly the GCC. From June through August, guests staying at Rotana properties in Abu Dhabi can enjoy an exclusive ‘Stay 3, Pay 2’ summer offer. This campaign is a key activation of the DCT-Rotana partnership, designed to stimulate travel during the traditionally quiet summer months, reinforce Abu Dhabi’s appeal as a family-friendly destination, and encourage direct bookings through exclusive incentives. Eddy Tannous, COO, Rotana said: “As a homegrown brand deeply rooted in the region, we are proud to partner with DCT Abu Dhabi on a campaign that supports the broader vision of positioning Abu Dhabi as a year-round destination. Through this initiative, we are combining strengths to deliver both economic impact and exceptional guest value, reaffirming our commitment to driving tourism growth in the emirate.” As part of DCT Abu Dhabi’s Tourism Strategy 2030, the partnership with Rotana underscores the emirate’s commitment to sustained, collaborative growth. It is one of several recent alliances formed to enhance Abu Dhabi’s global profile, increase visitor numbers, and deliver seamless, tailored experiences across key international and regional markets. For every three consecutive nights booked, the third night is free. For longer stays, the offer continues (e.g., stay 6, pay 4), creating greater value the longer guests stay. The summer promotion also includes: • Free stays …
Read More »Etihad expands its European network with flights to Prague and Warsaw
Etihad Airways celebrated the launch of flights to two new destinations in Central Europe – Prague and Warsaw. The UAE’s national airline operated its inaugural flight to the enchanting Czech capital Prague, one of 16 new destinations the airline will add this year. Next the airline touched down in Warsaw for the first time, adding the vibrant Polish capital to its expanding European network. “Our new Prague and Warsaw services open doors to countless possibilities,” said Antonoaldo Neves, Chief Executive Officer at Etihad Airways. “These new routes create a bridge between two remarkable regions, connecting travellers from the Middle East to the heart of Central Europe, while offering seamless connections via Abu Dhabi to destinations across the Middle East, Africa, Asia, the Indian Subcontinent and Australia.” Often called the ‘City of a Hundred Spires’, Prague captivates visitors with its stunning Gothic architecture, centuries-old squares, and lively cultural scene. The Czech capital’s historic centre, a UNESCO World Heritage site, showcases architectural treasures spanning eight centuries, while its modern districts pulse with innovative cuisine, art, and design. Beyond the city, the surrounding region offers picturesque landscapes, from historic castles to renowned spa towns. In Poland, the modern city of Warsaw captivates with its distinctive contrasts – elegant architecture and contemporary skylines, traditional markets and inspired dining scenes, historic parks and cutting-edge cultural venues. This diversity is complemented by Poland’s enticing array of experiences, from medieval cities to pristine forests and mountain ranges. Visitors to the UAE from Czechia and Poland, can enjoy Abu Dhabi’s distinctive blend of tradition and modern luxury. The UAE capital offers everything from the serenity of the Sheikh Zayed Grand Mosque to the artistic masterpieces of the Louvre Abu …
Read More »K.I.T. Group and GD+ announce a strategic joint venture to enhance conference and event services in the Middle East
K.I.T. Group announced a strategic joint venture with GD+, a leading integrated communications and event management agency based in Dubai, operating as a division of Gulf Dunes. Through this alliance, K.I.T. Group will enhance its operational presence in the Middle East, delivering services through GD+’s extensive network of offices in the UAE (Dubai, Abu Dhabi, Ras Al Khaimah), Saudi Arabia, Oman, and Jordan, as well as in Qatar, Bahrain, and Kuwait. GD+, with 30 years of regional expertise will expand its portfolio of international conferences by leveraging K.I.T. Group’s PCO services, including delegate services, scientific content management and industry sales. This partnership combines K.I.T. Group’s international expertise, technological tools, and global client network with GD+’s in-depth local market knowledge, cultural fluency, robust infrastructure, and multilingual staffing capabilities. The joint venture is poised to offer comprehensive solutions for conferences and events, ensuring seamless experiences for clients and delegates alike. This collaboration, operating under the joint brand name “K.I.T. Group by GD+,” was officially unveiled at IMEX Frankfurt 2025, a leading global exhibition for meeting and event professionals. The partnership aims to deliver exceptional conference and event services across the Gulf Cooperation Council (GCC) region. The global sales team at K.I.T. Group will collaborate closely with GD+ to target the GCC market, sharing valuable business leads and jointly deciding on event bids. This cooperative approach aims to secure new business opportunities and deliver high-quality events that meet international standards while catering to regional nuances. K.I.T. Group will focus on its core PCO competencies, such as managing services like registration, scientific content management and exhibition/sponsorship sales, while GD+ will concentrate on delivering specialized production and hospitality management services. This clear division of responsibilities …
Read More »Travel Designer Group launches technology ops with Tech Development Centre at Mondeal Heights
Travel Designer Group announced the relocation of its Technology Division to a brand-new, state-of-the-art office at Mondeal Heights, which also houses the company’s corporate headquarters. This strategic expansion comes as part of Travel Designer Group’s ongoing commitment to innovation, operational excellence, and delivering best-in-class solutions to its partners worldwide. The new tech office is designed to foster collaboration, boost productivity, and provide a modern, dynamic environment for the company’s expanding tech team. “As our business continues to scale across markets, this new office is a reflection of our commitment to investing in people, technology, and infrastructure. It marks the beginning of an exciting new chapter as we focus on developing cutting-edge travel solutions that power the future of our industry,” said Jaal Shah, Founder, RezLive.com & Group Managing Director, Travel Designer Group. The new facility will support the Group’s mission to enhance its technological capabilities and drive transformative innovation in the B2B travel space.
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