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Club Med joins the Sustainable Hospitality Alliance

All-inclusive premium holiday resort leader, Club Med, announces its membership with the Sustainable Hospitality Alliance (the Alliance). This move further cements Club Med’s commitment to industry-wide environmental sustainability, marking a significant stride toward Net Positive Hospitality. The Sustainable Hospitality Alliance, a global consortium representing over 50,000 properties and 7 million rooms, is eager to leverage Club Med’s experience in sustainable development and innovation. This partnership is a testament to Club Med’s motto, “The Place to be happy is here; the moment to be happy is now. But it’s also tomorrow,” signifying its implication in creating harmonious and nature-immersed experiences for travellers. For over 60 years, Club Med has championed sustainable practice with 70% of new or majorly renovated resorts since 2018 being built to globally recognised BREEAM standards. Most of Club Med Resorts are “Green Globe” certified, guaranteeing sustainable best-practices. Club Med’s “Bye Bye Plastic” programme, aimed at eliminating single-use plastic from its resorts, further underscores its dedication to environmental stewardship. In 2023, Club Med was named the best hospitality tourism company to work for by French economic magazine Capital, highlighting its commitment to employee well-being and development. CEO of the Sustainable Hospitality Alliance, Glenn Mandziuk, welcomes Club Med, stating, “Club Med’s sustainable credentials are widely acknowledged in the industry, and their innovation and sustainable practices will undoubtedly contribute to our five-year strategy to realise Net Positive Hospitality.” Gregory Lanter, Chief Development, Construction & Property Officer, says, “as we embark on the acceleration of our CSR strategy, we are thrilled to join the Sustainable Hospitality Alliance. We believe that Club Med, born of a shared utopia that fulfilled the dreams of many, helped shape tourism in the 20th century. Therefore, …

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Make my trip launches business class funnel for international flights

MakeMyTrip has launched a new feature  “Business Class Funnel for international flights” This feature aims to provide different experiences exclusively to business and first class travellers. They want to provide a centralized platform where every traveler can access detailed, relevant information, enabling well-informed decision-making. Rajesh Magow, co-founder and group CEO, MakeMyTrip said, “The newly launched Business Class Funnel reflects our commitment to innovation, transparency, and a seamless booking experience. It will ensure our customers know exactly what they pay for through a hassle-free and immersive booking experience.” This premium flow is embedded within the platform and gives travelers booking an international business or first-class ticket, access to detailed information like seat recline, position, in-flight entertainment, meals, and more. MakeMyTrip’s funnel provides an immersive experience through rich media images and videos, revamped filters, and an experiential design, ensuring transparency and clarity for travelers without having to seek information from multiple separate sources. MakeMyTrip has also partnered with several prominent premium airlines, ensuring detailed information is made available across a selection of top-tier options and will keep expanding it to all major airlines in the upcoming weeks.

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Sharjah Light Festival kicks off from Sharjah Police Headquarters and to transform 12 locations and landmarks across the emirate

The emirate of Sharjah has been illuminated with artistic displays from Wednesday (7th evening) as the 13th Sharjah Light Festival kicked off, unveiling its artistic canvas of light across different locations. The festivities commenced at the Sharjah Police Headquarters, featuring a breathtaking inaugural light show that transformed the iconic architectural monument into a work of art. The spectacular display took the attendees on a visual journey, reflecting the authenticity of Sharjah’s identity and the UAE, while also depicting its ambitious and futuristic vision. Illuminated symbols portrayed the emirate’s history, its trajectory toward the future, and its ongoing developments. The festival’s opening ceremony, graced by prominent heads of authorities, departments, entities, distinguished personalities, and visiting delegations, featured a film dedicated to His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, Supreme Council Member and Ruler of Sharjah, in celebration of the 52nd anniversary of his ascension to rule. The festival, organised by Sharjah Commerce and Tourism Development Authority (SCTDA), will take place across 12 of the emirate’s premiere cultural landmarks and natural destinations from February 7 – 18. In his opening speech, HE Khalid Jasim Al Midfa, Chairman of the Sharjah Commerce and Tourism Development Authority (SCTDA), underscored that the tourism sector in Sharjah is one of the key sectors that contribute to supporting the national economy. He noted that tourism is seeing notable progress at all levels, thanks to the vision of His Highness the Ruler of Sharjah. Al Midfa also highlighted how SLF has become a major tourist attraction, drawing a great deal of attention through substantial turnout and media interest, year after year. “The festival showcases the emirate’s unique features, achievements, and future vision to the thousands of visitors and …

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SAUDIA and THE RIG partner to elevate travel and tourism industry

Saudia has signed a Memorandum of Understanding (MoU) with the Oil Park Development Company (OPDC), a wholly owned subsidiary of the Public Investment Fund (PIF) and the entity behind the world-first adventure tourism destination, THE RIG to  delve into new transportation methods, including eVTOL, and carbon reduction initiatives, aligning with the sustainability goals of both organizations. The agreement, which was signed in Riyadh by Captain Ibrahim Koshy, CEO of Saudia, and Raed Bakhrji, CEO of Oil Park Development Company, sets the stage for Saudia and THE RIG. to jointly collaborate on initiatives designed to drive traffic to the Eastern province and elevate the overall guest experience. Captain Ibrahim Koshy said: “At Saudia, we are deeply committed to fulfilling our role as the ‘Wings of Vision 2030’ to accomplish our goals in line with the Kingdom’s tourism strategy, which is to bring around 150 million visitors to Saudi Arabia by 2030. This collaboration holds great promises for the travel and tourism industry. Along with our partners, we look forward to leveraging our combined expertise to drive innovation and sustainable growth in the sector.” Raed Bakhrji said: “THE RIG. draws inspiration from Vision 2030 and its initiatives to develop the tourism sector. It is expected to be one of the leading adventure tourism projects, offering visitors an unparalleled mix of adventure experiences. Our collaboration with Saudia is expected to enhance the quality and uniqueness of our offerings, providing visitors with a wide range of easy access options to this distinctive tourist destination.”

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Riyadh Air accelerates digital expansion with Oracle Fusion Cloud Applications Suite to integrate and scale core business functions

Riyadh Air has selected Oracle Fusion Cloud Applications Suite to efficiently manage its core business operations after a competitive bidding process. The services include digitalizing finance, supply chain, and human capital management. The implementation will help Riyadh Air develop a modern, scalable, and secure business platform to enable data driven decision making, reduce costs, enhance employee engagement, and streamline procurement processes. Riyadh Air has chosen Tech Mahindra as the implementation partner for this initiative, which will help Riyadh Air evolve as the world’s first digitally native airline. Tech Mahindra, is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. Adam Boukadida, Chief Financial Officer at Riyadh Air, said, “Riyadh Air aims to disrupt the future of air travel and as part of our vision we need to be at the forefront of innovation and technology. A key part of this approach is to partner with world-class experts as we build technical capabilities that enable us to deliver a seamless digital-first experience to our guests”. Since it launched in March 2023, Riyadh Air has signed several technology and engineering partnerships to enhance Riyadh Air’s offerings, services, and operational models, and set new standards in aviation sustainability and innovation. The airline now has major agreements with Lufthansa Systems, IBM Consulting, Accenture, Swiss AS, CAE, and Microsoft respectively. “Riyadh Air represents the true ambition, capability, and global outlook of Saudi Arabia. The Kingdom’s aviation sector is rapidly expanding, and Riyadh Air will play a vital role in helping Saudi Arabia achieve its 2030 aviation goals that aim to outpace global growth”, said Reham AlMusa, Vice President – Cloud Applications, Saudi Arabia, and Managing Director at Oracle Saudi Arabia. “Riyadh …

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Emirates named global airline partner of the NBA and title partner of the Emirates NBA Cup

Emirates and the National Basketball Association (NBA) announced a multiyear global marketing partnership naming Emirates the Official Global Airline Partner of the NBA. The collaboration also makes Emirates the inaugural title partner of the NBA Cup, previously named the NBA In-Season Tournament, as well as the first-ever referee jersey patch partner of the NBA. As the first title partner of the Emirates NBA Cup, the global airline will be featured through a co-branded Emirates NBA Cup event logo, with co-branded promotion planned across the NBA’s global social media community and in-arena signage throughout the Emirates NBA Cup Semifinal and Championship games starting next season. The Emirates logo will also be featured on all NBA referee jerseys, starting with the 2024 NBA All-Star Game taking place on Sunday, 18 February at 8:00 p.m. ET on TNT. “We are proud to establish a global marketing partnership with the National Basketball Association to become its Official Global Airline Partner,” said His Highness Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive. “This collaboration will also see Emirates become the league’s first referee jersey patch partner and the inaugural title partner of the NBA Cup. With basketball’s popularity around the world, we are excited to work with one of the most globally recognized and prestigious professional leagues. The NBA is a valuable addition to our sponsorship portfolio as it allows us to connect with a vast global fanbase, including in the U.S., where the game is an integral part of the country’s sport culture.” “Emirates is a world-class airline that shares our commitment to engaging fans around the world in new and creative ways,” said NBA Deputy Commissioner and Chief Operating …

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The St. Regis Al Mouj Muscat Resort to open by Q2

The St. Regis Al Mouj Muscat Resort is slated to open by Q2 featuring 250 impeccably appointed guestrooms and suites, all with their own private balcony, walk-in wardrobes and expansive balconies. The resort’s curved superyacht-style architecture and interior design, helmed by London-based SRSS Interior Design Studio, will infuse the local landscape and heritage with the allure of the Oman Gulf to offer the epitome of modern waterfront living.  The St. Regis Al Mouj Muscat Resort will bring an unrivalled Riviera lifestyle to the city’s urban waterfront. Located at one of Oman’s most exclusive neighbourhoods, the coveted resort will offer luminaries a gateway to cultural moments and natural wonders, such as the Sultan Qaboos Grand Mosque, Al Hajar Mountains and Daymaniyat Islands.  A sophisticated colour palette of blues and off-whites will be paired with rich tan leather and local natural stone throughout the resort, while nods to Omani culture will be referenced through patterned screens and textured fabrics. Exceptional facilities are set to include a Guerlain Spa, complete with a Hammam and bespoke scent bar, a fully equipped fitness centre, swimming pools, padel court, secluded beach and entertaining kids’ zones. Nine compelling culinary destinations include international names such as Hakkasan, Em Sherif, Roberto’s, Coya and Novikov Café, paired with signature brand experiences including Karibu, a fusion of Zanzibari and Omani cuisine; Rumman, serving Greek specialties; The Stage at the St. Regis Bar, and The Lounge, which will serve as the setting for the Afternoon Tea Ritual. The resort will be a glamorous setting for cherished celebrations and meetings of all sizes, including a superb ballroom set over 1,350 square metres, hosting up to 940 guests.

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marhaba brings best-in-class airport hospitality services to Milano Malpensa

marhaba partnered with SEA Milan Airports to take passenger experience to a new level at Northern Italy’s largest international airport. marhaba now offers its globally renowned Meet & Greet services to help travellers enjoy a safe, seamless and memorable journey at Milano Malpensa. Both arriving and departing passengers can take advantage of marhaba’s signature Meet & Greet services in Milan. marhaba’s dedicated agents provide a warm welcome to customers and escort them through the airport formalities right up until the arrival area or the departure gate. SEA Milan Airports also provides personalised services to marhaba customers, including security Fast Track. In addition, ‘Gold’ services include access to the airport’s departure lounge. marhaba’s airport hospitality services are expected to be increasingly popular among both business and leisure travellers, further strengthening Milano Malpensa’s offering and position as a prominent international airport in Milan, a global hub for trade shows, conferences and events. Shahab Al Awadhi, Head of marhaba Global, said: “We are proud to be partnering with the SEA Group to take the airport experience to new heights at Milano Malpensa airport. This long-term partnership brings together two leading organisations with a shared goal of elevating the airport experience. We will work closely together to consistently provide passengers with unparalleled comfort, convenience and quality throughout their journey. We look forward to contributing to Malpensa airport’s continued growth.” Luigi Battuello, Executive Vice President Commercial Non-Aviation of SEA Milan Airports, added: “Milano Malpensa is enriched with an innovative “Meet & Greet” service dedicated to high-end passengers. The new partnership with marhaba, an international company with the highest experience in the sector, will offer a double choice in Malpensa airport. The personalised assistance services are …

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Msheireb Downtown Doha welcomes over two million visitors during first half of AFC Asian Cup 2023

As the AFC Asian Cup 2023 enters the semi-finals stage, Msheireb Downtown Doha, Qatar has welcomed around 2.5 million football fans and visitors from around the world, with more than 41,000 visitors using the tram, and an average of 14,000 visitors making their way to Msheireb Galleria daily. Dr Hafiz Ali Abdullah, Senior Director of Corporate Communications said: “We are excited to be the go-to destination for visitors and residents during the AFC Asian Cup 2023. Msheireb Downtown Doha continues to proudly showcase Qatari culture with thrilling activations and unique design features.” Throughout the first half of the tournament, Msheireb Downtown Doha was filled with exhilarating activities like the Asian Sikka featuring booths from all 24 participating countries, Football Bowling, Football Golf Target, and Subsoccer games, match screenings at Baraha Msheireb, and finally the open-air ‘Baraha Musical Concert’ in collaboration with the renowned Qatar Philharmonic Orchestra. In addition, Msheireb Downtown Doha housed the Media Centre for the entire tournament with over 2,000 media representatives. Msheireb Downtown Doha, located in close proximity to the buzzing Souq Waqif, also offers visitors a unique cultural experience through the city’s interactive Msheireb Museums, various choices of fine dining and international cuisines, as well as stores and children’s edutainment at the four-story Msheireb Galleria.

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Ajman tourism celebrates “UAE innovates 2024”

The Department of Tourism Development in Ajman (DTC) is organising a series of projects, initiatives and workshops throughout the month of February as part of UAE Innovates 2024, the world’s largest national event that celebrates innovation and innovators. H.E. Mahmoud Khalil Al Hashemi, Director General of Ajman Tourism Development Department, commented: The UAE Innovation Month is a prominent platform to support the UAE’s efforts to enhance the innovation environment and motivate DLD’s employees, strategic partners and the local community to achieve more.” He added: “Ajman Tourism is keen to launch many initiatives and events aimed at creating new innovative practices that contribute to promoting a culture of innovation and developing entrepreneurial thought, thus contributing to consolidating the UAE’s position as a regional and global center for knowledge-based development and innovation, attracting more talents and building human resources.” The list of projects, workshops and initiatives organized by the Department of Tourism Development in Ajman this year includes the Innovation Platform in Ajman Marina, where a pioneering electronic system for internal and external auditing and monitoring of institutional performance will be presented, in addition to a tourism digital data map to display hotel and tourism establishments with the aim of improving the quality of life of customers and enhancing the level of services for visitors. The emirate’s tourism promotional stories will also be presented in a creative way using modern technology and artificial intelligence to be in line with tourist preferences. The Department will also present the innovative sustainability workshop for people of determination “Let’s Transform It”, which highlights an innovative way to convert used papers into accessories presented by a group of students of determination in cooperation with the Ministry of …

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