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Trump International Resort to open in Oman with 140 hotel units

Trump International Resort is expected to be constructed in Oman with 140 hotel units, suites, villas, residential apartments, and a golf course. The project will further include international restaurants and places for meetings and conferences. His Highness Sayyid Dhi Yazan bin Haitham Al Said, Minister of Culture, Sports and Youth, sponsored today at the Al Bustan Palace Hotel the launch ceremony of the Trump International Resort, which is being held within the “Aida” project in the Yiti area in the state of Muscat. Yousef Al Shalash, Chairman of the Board of Directors of Dar Al Arkan Real Estate Development Company, explained that the project will provide a high level of hospitality and hotel services in the Sultanate of Oman, noting that the partnership with the Trump Group will add an aesthetic touch through its global expertise. On the other hand, Ziad Al-Shaar, CEO of Dar Global, the developer of the “Aida” project, indicated that the project will be available for investment, as investors can purchase hotel units (villas and hotel apartments), adding that the project will also include international restaurants and places for meetings and conferences. It is noteworthy that the “Aida” project comes within the general plan of the Yiti integrated tourism project in the state of Muscat, and is being held in partnership between the Omran Group and the Saudi company “Dar Al Arkan Real Estate Development.”

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Commercial Strategy Conference ME by HSMAI ME to focus on new revenue strategies in the industry

The 7th Annual Commercial Strategy Conference ME, organised by Hospitality Sales and Marketing Association International (HSMAI) Middle East will take place on 26 and 27 November 2024, focusing on new revenue strategies in the hospitality industry. The event brings together the region’s hospitality sales, marketing and revenue management professionals for unmatched educational insights, connections, inspiration and awards. Staged at the Conrad Dubai hotel, the Commercial Strategy Conference (CSC) will gather industry peers for two days of exclusive presentations, panel debates, networking opportunities and more, including the ROCKSTAR Awards, which recognise and celebrate standout on-property individuals for their remarkable contribution to the Middle East hospitality sector. The Commercial Strategy Conference, which also takes place annually across the Americas, Europe, and Asia-Pacific, debuted in the Middle East in 2018 as the only conference of its kind in the region. The event addresses the industry’s most pressing issues and hottest topics, with HSMAI’s advisory board – all longstanding, highly experienced industry experts – playing a significant role in the conference content. The event will be preceded by two educational courses – Certified Hospitality Digital Marketer (CHDM) and Certified in Hospitality Business Acumen (CHBA) taking place on 24 and 25 November. Mona Faraj, Managing Director, HSMAI Middle East, said: “Our 2024 Middle East Commercial Strategy Conference will be the biggest and boldest yet, with more attendees, a wider range of discussion points and greater connection opportunities than ever before. Since the inception of the Revenue Optimization Conference (ROC) in the United States 20 years ago, we have grown, evolved and embraced our industry’s ever-changing dynamics, giving hotel executives the insight, experience and education to tackle the most important issues – and seize golden opportunities. …

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Travelport secures LCC content for agency customers with new participant AJet

Travelport announced a new partnership with AJet (formerly AnadoluJet), the low-cost carrier (LCC) brand from Turkish Airlines, that brings more enriched multi-source content to agency customers. As part of the new agreement, Travelport delivered simplified access to AJet’s wide range of content in the Travelport+ platform so that agents can easily shop, compare and book domestic and international fares from AJet. In March 2024, Turkish Airlines re-launched AnadoluJet ticket sales under the new brand AJet, which aims to make the airline experience more modern, comfortable, and accessible for travelers. “Travelport+ will propel our growth in the market as we introduce new routes and cater to more passengers with our fleet of modern eco-friendly aircrafts,” said Kerem Sarp, Chief Executive Officer at AJet. “We value our new partnership because Travelport shares our vision of creating modern experiences for travelers, aligning closely with our priorities as we expand our offerings for agencies and travelers. We currently operate 173 routes, covering 89 destinations across 32 countries with our Istanbul SAW and Ankara ESB airport hubs. Additionally, we are considering increasing our aircraft fleet to 100 by the end of the year.” “Adding LCC content from AJet to Travelport+ provides our agency customers with greater selling opportunities and more choice for travelers flying within Türkiye and to destinations across Europe and Middle East,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “Travelport will help AJet reach new markets and more customers with our ability to deliver multi-source content and modern merchandizing tools that agencies need to sell the right offers to the right customers at the right time.” AJet’s LCC content and agent servicing capabilities are now available to Travelport agency customers …

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Etihad Airways celebrates the launch of direct flights to Bali

Etihad Airways touched down for the first time in Denpasar, Bali marking the launch of regular services between Abu Dhabi and the paradise island destination. The inaugural flight, EY476, was celebrated at Zayed International Airport before take-off on Tuesday evening. On arrival in Denpasar, the aircraft was met with the traditional water cannon salute and Etihad’s Captains waved the UAE and Indonesian flags from the cockpit to celebrate the launch of the non-stop connection. The new service operates four times a week, using a state-of-the-art Boeing 787-9 Dreamliner featuring Etihad’s renowned Business Studios and Economy Smart seats. With 28 seats in Business and 262 seats in Economy boasting Etihad’s E-Box entertainment system, in-seat power, and in-flight Wi-Fi connectivity, guests can expect a comfortable and enjoyable travel experience, complemented by world-class service and hospitality. “I am honoured to be welcomed to the island today and proud to bring a full flight on our inaugural journey into Bali,” said Arik De, Etihad’s Chief Revenue and Commercial Officer. “We are thrilled to add Bali to the growing list of destinations we serve directly from Abu Dhabi. It becomes our second destination in Indonesia, adding to the capital Jakarta. We look forward to connecting our guests from the Middle East, Europe and across our global network with the Indonesian tropical island.” The island of Bali has something to offer adventure seekers, those looking for a vibrant social scene, as well as those in search of culture, tranquility and wellness. For a stunning holiday, visitors can choose to take advantage of the beautiful beaches and indulge in a surfers’ paradise or head inland to visit the rice terraces and luscious green landscapes of the cultural …

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Marriott to open two properties in Turkiye

Marriott International announced two openings in Türkiye, including Residence Inn by Marriott Trabzon and Delta Hotels by Marriott Antalya Lara. Located near Trabzon’s Kaşüstü beach and its famous historical city centre of Ortahisar, Residence Inn by Marriott Trabzon provides travellers effortless access to the natural wonders and historical attractions, such as Sümela Monastery and the scenic lake of Uzungöl. The hotel offers 88 spacious suites all featuring modern kitchens, separate living areas, workspaces and smart TVs – perfectly equipped for extended stays. Guests can fuel their day at the Garden Lobby Snack Bar and maintain their fitness routine at the 24/7 state-of-the-art gym. In Southwest Turkey, Delta Hotels by Marriott brings the brand’s ‘Simple Made Perfect’ mantra to the bustling city of Antalya with the opening of Delta Hotels by Marriott Antalya Lara. A beachfront hotel, Delta Hotels by Marriott Antalya Lara showcases a refreshed design accented with dark blue shades and walnut colour, evoking a resort vibe across its 192 intuitively designed guestrooms overlooking the stunning Mediterranean Sea. A foodie’s haven, the hotel boasts three restaurants, four bars and a café, including Horizon Bar, serving up creative cocktails against the breathtaking backdrop of Antalya’s scenery. Other facilities include a fitness centre, Spa, and outdoor and indoor pools.

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Dubai Airports sets new standards with AI-powered inventory forecasting

Dubai Airports has implemented a groundbreaking demand planning and forecasting initiative that is transforming behind-the-scenes supply management operations. This innovative approach has enhanced service levels, streamlined inventory management, and boosted operational efficiency across the organisation, contributing to a superior experience for airport guests. Over the past year, the introduction of a sophisticated Material Requirement Planning (MRP) tool, powered by artificial intelligence and machine learning, helps the inventory team predict future spare parts consumption. With parts on hand, the team can promptly execute engineering work orders, resulting in quicker maintenance responses and fewer disruptions for airport guests. The MRP tool has improved forecast accuracy by 30%, allowing for precise inventory planning and reducing excess stock by 12%. This optimisation enhances capital utilisation and ensures that resources are available when needed. Emmanuel Augustin, VP of Supply Management at Dubai Airports said, “We leveraged AI and real-time data to streamline our inventory management, improve efficiency and enhance the quality of service we provide to our key customers, both our internal business functions and the millions of guests who travel through the airport. As the first airport in the region and the first government entity in Dubai to implement this system, it underscores our commitment to innovation and operational excellence.” Improved forecasting has led to a 24% increase in service levels, enabling faster response times for facility maintenance and enhancing the overall guest experience. The reduction of ageing work orders by 82% ensures that maintenance tasks are addressed promptly, minimising downtime and maintaining high standards of airport operations. The automation of the inventory ordering process has improved efficiency by 400%, seamlessly integrating the creation of purchase requisitions and significantly reducing manual workloads. The advanced data …

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Sabre launches Etihad Airways’ NDC Content

Sabre Corporation announced the availability of Etihad Airways’ New Distribution Capability (NDC) content through Sabre’s global travel marketplace. The addition of Etihad Airways expands Sabre’s footprint of Europe, the Middle East and Africa (EMEA) region based NDC airlines and broadens travel agencies’ access to real-time content based on offers and orders. Initially, the launch will be rolled out to agencies in Oman and Bahrain, allowing them to shop, book, and service the airline’s NDC offers, with a broader rollout to follow. By integrating and normalizing NDC offers, Sabre gives travel agencies and corporate buyers an efficient way to shop, compare, book and service Etihad’s NDC offers alongside the airline’s traditional options by using application programming interfaces (APIs), Sabre’s travel agency booking application, Sabre Red 360, and Sabre’s online booking tool, GetThere. The airline’s NDC content may include more personalized and diverse travel options, richer content, dynamic pricing, and more customized travel solutions that cater to an increasing demand for tailored travel experiences. “We are excited about the addition of Etihad Airways’ NDC content to our travel marketplace, which demonstrates our ongoing commitment to providing the content our customers want and the scalable capabilities they need,” said Jean-Vincent Teuler, Vice President, Airline Sales for EMEA region at Sabre. “This initiative highlights our dedication to innovation and to operating a compelling travel marketplace that provides efficient access to multiple sources of content, including NDC.” Sabre is one of only a few companies that provide NDC capabilities to address both distribution and airline IT needs. Recently, the company announced SabreMosaicTM, a new passenger service system (PSS)-agnostic offer and order-based airline retailing platform that will help accelerate carriers’ ability to create and retail dynamic, …

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Saudi Arabia grants Approved Destination Status to China from 1st July 2024

Saudi Arabia announced granting the official Approved Destination Status (ADS) to China effective from July 1, 2024.  The ADS designation marks a significant milestone for group travel to Saudi Arabia. As the Kingdom aims to make China its third largest source market for international arrivals by 2030, Saudi Arabia has proactively prepared to be China-ready. This includes significantly increasing direct flights since 2023, introducing tailored products, and forming strategic partnerships to enhance group and Flexible Independent Travel (FIT) experiences. This follows the Kingdom’s participation in the second China roadshow and ITB China in Shanghai. This move underscores Saudi Arabia’s commitment to becoming a strategic economic partner with China, unlocking new opportunities across the tourism sector and fostering mutual understanding, friendship, and economic development for both nations. Saudi Minister of Tourism Ahmed Al-Khateeb said that the official ADS status demonstrates Saudi Arabia’s readiness for Chinese visitors and the Saudi progress toward making China its third largest tourism market by 2030. “The Saudi Tourism Authority has played a crucial role in visa facilitation, reduced fees, improving air connectivity, and ensuring destination readiness with Mandarin-language information available on www.visitsaudi.cn, Mandarin signage at airports, and Mandarin-speaking tour guides and hotel staff,” he said. Abdulrahman Ahmad Al-Harbi, Saudi ambassador to China, emphasized: “By strengthening bilateral ties with China, the ADS agreement opens doors for economic development across sectors, benefiting both nations.” CEO of Saudi Tourism Authority Fahd Hamidaddin said: “Saudi’s approval as a tourist destination for Chinese visitors reflects our continuous efforts and participation in trade shows and conferences, leading to agreements with Chinese organizations. We strive to provide a seamless, enjoyable, and safe experience for Chinese tourists, including streamlined visa procedures, increased flight capacity, …

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Fairmont Hotel Riyadh’s leadership revolution – celebrating women at the helm

Fairmont Hotel Riyadh boasts an impressive representation of women in its leadership team, highlighting the hotel’s commitment to diversity, bringing a wealth of experience and fresh perspective. The hotel’s female leaders play crucial roles in driving strategic initiatives, enhancing the guest experience, and fostering a culture of excellence, with their backgrounds and extensive expertise contributing to the property’s continued success and innovation. Stéphanie Timsit, Director of Operations, Stephanie brings over a decade of experience in luxury hospitality, specializing in pre-opening operations and project management, having successfully led projects at some of the world’s most luxurious properties. Stephanie’s journey embodies a relentless pursuit of excellence alongside a dedication to innovation within the hospitality realm, having devised seamless collaborations, drawing upon her extensive experience in project management and finance. From overseeing refurbishment project to navigating complex financial landscapes amidst challenging operational environments, she has consistently demonstrated an ability to lead cross-functional teams towards extraordinary outcomes. At Fairmont Hotel Riyadh, Stephanie spearheads daily operations, integrating all efforts across departments to elevate guests’ experiences to unprecedented levels of excellence. Joining her in steering the property towards success is Maya Hoteit, the Director of Sales and Marketing. With more than 18 years of experience, Maya has played a pivotal role in the success of various prestigious properties across the Middle East. Throughout her career, Maya has been responsible for developing hotel business plans and strategies, managing strategic account plans, and providing valuable customer insights to adapt to dynamic markets. She has demonstrated a strong ability to foster community and public relations, deliver exceptional customer service, and establish key practices for sales and marketing. Adding to her repertoire of achievements, Maya has coached and developed team …

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Dubai partners with 100 plus hotels and attractions for the new summer campaign

Dubai Summer Surprises this year unveiled that they have partnered with over 100 plus hotels and attractions for their latest campaign aimed at special activities to residents and visitors curated for every family member.  Opening this weekend it will last until 1st September 2024. Curating an exceptional line-up of thousands of exceptional offers and sensational things to do, see, and explore, Dubai is gearing up to transform this summer into a season of endless possibilities at pocket-friendly prices and great value for anyone and everyone. The iconic Dubai Summer Surprises (DSS) returns for its biggest and most exciting edition from 28 June to 1 September, promising residents and visitors a summer well spent with reduced prices, unbeatable promotions, and big savings. Organised by Dubai Festivals and Retail Establishment (DFRE), the city will come alive for 65 days of non-stop fun with a jam-packed calendar of electrifying events, incredible shopping experiences, brilliant bargains, thousands of offers and things to do, alongside astounding prizes, diverse gastronomy, and never-seen-before hotel and attraction offers. Commenting on the launch of DSS 2024, Ahmed Al Khaja, CEO of Dubai Festival & Retail Establishment (DFRE), said: “This year’s Dubai Summer Surprises features the biggest summer line-up launched to date. Promising a memorable summer for everyone, we’ve designed an exceptional DSS programme that features thousands of offers and things to do for everyone, from families to friends and couples, and from value seekers and luxury explorers to adventure hunters. Catering to every preference and price point, Dubai has set out to outdo itself yet again as it offers a compelling alternative to traditional summer destinations, with world-class entertainment, endless offers, exciting adventures, and a vibrant culinary scene. We …

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