Anil Singh

Gulf Air appoints VFS to aid visas to Bahrain

Gulf Air, the Kingdom of Bahrain’s national carrier, partnered with VFS Global, the largest visa service provider in the world, to facilitate visa issuance for passengers flying to the Kingdom of Bahrain. The online visa facility will launch this summer on gulfair.com. Signing the agreement with VFS Global, Gulf Air Chief Commercial Officer, Ahmed Janahi, said: “We are partnering with VFS Global to provide a much needed service to Gulf Air passengers that will support our national carrier’s longstanding efforts to promote the Kingdom as a destination to a broad spectrum of travellers while making the process of obtaining a visa to Bahrain easier and more convenient. Soon, Gulf Air passengers will be able to easily obtain short term visit visas to Bahrain via our website gulfair.com – allowing them to come to Bahrain and experience all that our Kingdom has to offer in terms of tourism, business opportunities and more.” Said Zubin Karkaria, Chief Executive Officer, VFS Global Group, “Integrating next-generation convenience into the traditional visa process lies at the heart of our services. We are pleased to synergise our efforts with Gulf Air and the Government of Bahrain to ensure greater flexibility and digital-friendly services for visitors to Bahrain, while maintaining the security requirements of the visa process. We believe the online e-visa platform will make visa application much more convenient for Gulf Air customers, providing them with greater speed and transparency in the process, thereby enhancing their overall experience.” Added Vinay Malhotra, Chief Operating Officer – Middle East & South Asia, VFS Global, “Applying for an eVisa through our dedicated online platform, designed exclusively for Gulf Air passengers, will transform the visa application experience for passengers, offering …

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First Central Hotel Suites gets Duetto’s GameChanger

Duetto, a hotel optimization technology provider, announced that it will implement its cloud-based Revenue Strategy application, GameChanger, and Revenue Intelligence solution, ScoreBoard, for First Central Hotel Suites, located in the heart of Dubai. Under the agreement, Duetto will provide the property with unprecedented market intelligence, the benefits of Open Pricing, and the ability to fully optimise revenue and easily analyse property performance. The partnership is Duetto’s first in the vibrant Dubai hospitality market and in the Middle East. CEO Patrick Bosworth of Duetto said, “We are very happy to announce this partnership with First Central Hotel Suites. Our GameChanger application will help First Central scale quickly by implementing a Revenue Strategy with optimal pricing and distribution management. ScoreBoard adds the ability to understand property performance and make more efficient operational decisions. We are excited to partner with First Central Hotel Suites, as we continue our expansion in key markets around the world.” By adopting Open Pricing, the core element of Duetto’s GameChanger application, the property will now be able to yield rates more rapidly and with greater flexibility, drawing on web shopping regrets and denials data to better measure price sensitivity and forecast unconstrained demand. Duetto’s recent integration with the Protel Air PMS will help First Central maximize its use of GameChanger, ScoreBoard and the hotel’s full tech stack. Ammar Kanaan, Group General Manager for Central Hotels, and Wael El Behi, First Central Hotel Suites’ general manager, added: “We are pleased to be working with Duetto, which brings an altogether new and innovative approach to Revenue Strategy. We look forward to a great working relationship in the years ahead.”

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Region’s 1st cinema-themed hotel concept in Deira

Majid Al Futtaim, the retail and leisure pioneer across the Middle East, Africa and Asia, together with Marriott International announced plans to launch the region’s first cinema-themed concept at Aloft Dubai City Centre Deira. The concept will feature a unique offering of cinematic themed rooms in addition to an ‘Outdoor’ VOX Cinema developed in collaboration with Majid Al Futtaim Cinemas, owner of the VOX Cinemas brand in the Middle East. According to the latest reports from STR Global, hotel occupancy rates in Dubai averaged 86.3% in the first two months of 2017, with the mid-market segment reporting a 7.2 per cent year-over-year growth in room uptake. The latest offering brings together the combined synergy of Majid Al Futtaim and Marriott International to extend best in class amenities, expedited service offerings and innovative leisure and entertainment options to create unique lifestyle experience for millennial audiences and caters to the surging demand for mid-market hospitality offerings in the city The Aloft Dubai City Centre Deira will feature a cinematic themed floor of 25 standard rooms and four suite rooms designed to create an integrated lifestyle offering through the combination of cutting edge technology, modern style and immersive guest experience. In a first for the region, rooms at the Aloft Dubai City Centre Deira will entail a large collection of movies, TV screens, projectors and enhanced sound systems, so guests can indulge in a world cinema experience. In addition, the hotel will feature four themed suites inspired by blockbuster movie themes from Comic superheroes to super spies, Bollywood and more. The hotel will house a state-of-the-art ‘Outdoor’ VOX Cinema concept – an all-season cinema and multifunctional event space to meet the growing demand …

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UAE hospitality sector to top $10 billion by 2020

Connected visitor technology will drive the UAE’s hospitality market to top $10 billion by 2020, meeting the needs of millions of Expo 2020 Dubai visitors, experts announced on the sidelines of the Arabian Travel Market. With 25 million visitors set to attend Expo 2020 Dubai, the UAE’s hospitality sector is on a building boom. Dubai aims to double the number of hotel and serviced apartments leading to revenue of $10 billion, according to a recent report by Alpen Capital. As hoteliers jostle for position, they are aiming to stand out from their competitors through disruptive technologies to save time and money, and meet the preferences of Millennials. “Smart technology could revolutionise the visitor experience, for the millions of visitors set to attend Expo 2020 Dubai, offering a hassle-free end-to-end experience from the plane, to easy hotel check-in, to autonomous vehicles taking them to the exhibition pavilion,” said Savitha Bhaskar, COO at smart hospitality consultancy Condo Protego. The UAE’s hospitality sector is also rapidly adopting digital solutions to streamline hospitality administrative processes and enrich the guest experience, saving time and money. Increasingly, hotels are offering remote check-in, card-free room access, and Big Data analytics to monitor customer preferences both in-room and from partners. “For UAE hoteliers to manage guest data in real-time, they need high-availability, secure, and scalable data storage and management solutions. Condo Protego has seen strong success in enabling the UAE’s leading hospitality and leisure organizations to undergo digital transformation,” added Bhaskar. In the UAE, Condo Protego is seeing strong demand for solutions such as Dell EMC converged infrastructure, Isilon network-attached storage, XtremIO all-flash storage, and VERITAS information management and data protection solutions.

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flydubai adds Batumi, Qabala and Tivat for summer

flydubai has announced its latest destinations for the upcoming summer season at the Arabian Travel Market. Flights to Batumi in Georgia, Qabala in Azerbaijan and Tivat in Montenegro will operate from June to September 2017, creating a network of 93 destinations in 44 countries for the Dubai-based airline. This reflects the growth and maturity of flydubai which since 2015 has added 18 new destinations. “At flydubai we remain committed to providing our passengers with a variety of destinations to travel to, especially during the summer season,” said Ghaith Al Ghaith, Chief Executive Officer, flydubai. “The decision to launch our seasonal routes to complement our existing network is a direct response to customer feedback and we hope our passengers enjoy what these hidden gems have to offer,” he added. flydubai’s popular leisure destinations reflect the diversity of its network. Last year, its top four destinations for a beach getaway in terms of passenger numbers were Colombo, Salalah, Male’ and Zanzibar. The airline has seen passenger numbers to Colombo grow by 24% in 2016 compared to the previous year, with passenger numbers to Salalah and Male’ increasing by 40% and 29% respectively during the same period.

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Qatar’s five daily to Bangkok from June

Qatar Airways announced plans to introduce a fifth daily non-stop service from Doha to Bangkok from June 1, 2017. The increased frequency, along with its double-daily Phuket flights and the five-month-old Krabi operations (four flights a week), will take the number of weekly Qatar Airways departures from Thailand to Doha to 53. In tandem with its expansion into Thailand, Qatar Airways has signed a Memorandum of Understanding (MoU) with the Tourism Authority of Thailand (TAT) to come together and boost inbound tourism to Thailand. The MoU was signed by Qatar Airways Chief Commercial Officer Ehab Amin, in the presence of Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker and TAT’s Deputy Governor for International Marketing, Europe, Africa, Middle East and Americas, Tanes Petsuwan on day one of the Arabian Travel Market taking place in Dubai. They were joined by Yuthasak Supasorn, Governor of the Tourism Authority of Thailand; Chalermsak Suranant, Director of the Tourism Authority of Thailand Dubai and Middle East Office; and other high-ranking executives from both organisations. H.E. Mr. Akbar Al Baker, said, “Boosting our Bangkok flight frequency to five daily flights is a significant commitment from us to the Thai market and testament to the strong year-round demand on this iconic Far East route. We are delighted to be able to dedicate additional capacity to Thailand, providing even more flexibility and convenience for our passengers travelling to and from the Land of Smiles. Bangkok has long been a hugely popular destination for both business and leisure travellers. The partnership with the Tourism Authority of Thailand allows us to jointly work together to attract more travellers from secondary cities in Europe, the Middle East and Africa …

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Shurooq announces Mleiha Desert Resort at ATM 2017

Sharjah Investment and Development Authority (Shurooq) has announced its Mleiha Desert Resort, first five-star desert resort at the heart of Mleiha, for which it has signed a Memorandum of Understanding with Al Wanis, a Qatari tourism company established in Sharjah, to develop the AED 60 million project. As part of its unceasing efforts to mark Sharjah as one of the region’s premier tourism destinations and attract maximum overseas investment, Shurooq will be the local partner with “Al Wanis”. Mleiha Desert Resort will offer a range full of hotel services, restaurants, cafés, a health club, swimming pool and many other hospitality facilities associated with a world-class resort. The new luxury hospitality project encompasses a total area space of 300,000 sqm, of which the “Mleiha Desert Resort” and all its unique facilities, features and unique hospitality services and experiences will encompass a total area space of 60,000 sqm. The resort will include 45 exclusively designed vacation villas, modelled on classical desert marquees, each with the luxury of its own decking and private swimming pool. The “Royal Suite”, which is one of the four living options at the resort, encompasses a space of 167 sqm, and includes two uniquely designed rooms and a private swimming pool. Additional options include the “King Suite”, expected to encompass a total space of 155 sqm, “Junior Suite”, encompassing a total space of 90 sqm and the “Standard Suite” which offers a unique living on a total space of 85 sqm.

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11% YoY increase in international overnight visitors to Dubai in Q1 2017

Dubai’s tourism sector sustained the momentum of its strong 2017 start, with the emirate’s Department of Tourism and Commerce Marketing (Dubai Tourism) reporting a 11 per cent increase in overnight visitation in the first three months of the year compared to the same period in 2016. January to March 2017 saw 4.57 million travellers visit the city, reflecting more than double the growth achieved in the first quarter of last year. Among Dubai’s top 20 source markets for inbound tourism, China and Russia continued to top the growth trajectory charts with unparalleled 64 per cent and 106 per cent increases over Q1 2016, delivering 230,000 and 126,000 tourists respectively. Attributable in large part to the positive regulatory changes enabling citizens from both countries to obtain free visas-on-arrival in the UAE, this performance spike has resulted in both countries moving up in their rankings as key feeder markets for Dubai, with China at number four and Russia at number 11, edging closer to a return to the top 10. Retaining their stronghold on the top three positions were India, KSA and UK, accounting collectively for 30 per cent of total Q1 visitation to Dubai, with India becoming the first ever market to record nearly 580,000 visitors in any one quarter, with a massive 23 per cent growth in arrivals between January and March. Despite its 8 per cent drop over 2016, driven due to a backward shift in annual school holidays, KSA continued to drive volumes with 440,000 visitors, while UK rallied growth across the mega markets with its 5 per cent increase to mitigate the declines from KSA and Oman, which rounded off the top 5 with 214,000 overnight guests. …

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Swissôtel enters Bosnian market with 218-room hotel in Sarajevo

Swissôtel, part of AccorHotels, announced that it has entered into a franchise agreement with Al Shiddi International for development of a new 218-room urban resort scheduled to open in early 2018. Situated next to Bosnian Parliament, within the expansive mixed use Sarajevo City Center project, consisting of shopping mall and office tower with 30,000 daily visitors, Swissôtel Sarajevo will enjoy a commanding downtown commercial and residential location, as a new landmark for Sarajevo, close to top attractions and Sarajevo International Airport. The project is being developed and operated by Al Shiddi International from Riyadh, one of the prominent investment companies in Saudi Arabia with an extensive portfolio of investments locally and globally featuring financial services, real estate, agriculture, manufacturing, industrial and retail. Interiors are designed by Scott Brownrigg Associates, a leading UK hotel design firm with extensive experience in high end hotel development across Europe, hotel will offer scenic all-glass views of the downtown and mountains, stunning guestrooms featuring spacious bedrooms. Completing the guest experience will be a private executive club, three exquisite dining outlets, the brand’s signature Pürovel Spa & Sport, and 500 square meters (5,300 square feet) of indoor meeting space with function areas.

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UAE-Turkey passengers numbers increased by 14% in last 12 months

Turkish Airlines has reported a significant growth in the number of inbound and outbound tourists for Turkey and the GCC, at ATM being held at Dubai International Convention Centre until April 27, 2017. According to the Ministry of Culture and Tourism in Turkey, the number of visitors from GCC nationals who travelled to Turkey in 2016 increased by 10.5 per cent in comparison with the previous year reaching 822,849 people, with the biggest increase belonging to travellers from Saudi Arabia which saw a growth of 18 percent to reach 530,410 people. The second largest growth in tourist numbers was from the UAE to Turkey reporting an increase of 14 per cent. M. İlker Aycı, Turkish Airlines’ Chairman of the Board and the Executive Committee, said: “2016 has been a successful year for Turkish Airlines in terms of our global fleet and network expansion as we continue to build momentum for our excellent in-flight and customer service. Our network expansion has also been a pivotal step in supporting the increasing customer demand in all our markets, including the UAE and the wider GCC. Through new and innovative features, as well as having a growing fleet, our aim is to provide customers with the best possible options, both in terms of new destinations and innovative products and services.” The airline also reported that the top three outbound destinations from Turkey to travel in the GCC region are Jeddah, Dubai and Kuwait reflecting that the GCC market continues to be a popular attraction for many.

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